2024 - ACT WORKKEYS CURRICULUM - Administration Manual

2024

ACT WORKKEYS CURRICULUM

Administration Manual

National | State

How to Contact ACT

If you have questions, please contact ACT Customer Support.

Hours of Operation

7:00 a.m.–7:00 p.m., Monday through Friday (except ACT holidays)

Note:

Hours of operation are Central Time and subject to change at

ACT discretion.

Phone

877.842.6205

Email

[email protected]

Support Form

Contact ACT WorkKeys Curriculum Support

Table of Contents

Introduction ....................................................................................................................................... 8

This Manual .................................................................................................................................... 8

Access to ACT WorkKeys Curriculum ............................................................................... 9

Getting Started .......................................................................................................................... 10

Feature Settings................................................................................................................... 10

Getting Help .................................................................................................................................. 11

User Roles ........................................................................................................................................ 11

Organizational Hierarchy .................................................................................................... 13

Dashboards .................................................................................................................................. 14

Institution or District Admin Dashboard ............................................................ 14

Admin Roles ............................................................................................................................ 14

Reporting Dashboard ....................................................................................................... 15

Instructor and Supervisor Roles ................................................................................. 15

Course Dashboard ............................................................................................................... 17

Student Role ............................................................................................................................ 17

Types of Courses ........................................................................................................................ 17

Level Courses .......................................................................................................................... 17

Adaptive Courses................................................................................................................. 18

Essential Skills Courses .................................................................................................... 18

Quick Guide ............................................................................................................................ 18

General Account Features ...................................................................................................... 19

Logging In ..................................................................................................................................... 19

Profile Icon Menu ..................................................................................................................... 19

User Portal ................................................................................................................................... 20

Instructor Role ................................................................................................................................ 22

Landing Page: Reporting Dashboard ........................................................................ 22

Profile Icon Menu: Instructor ........................................................................................... 23

Reporting Dashboard Navigation Menu ............................................................. 23

Impersonating a Student: Instructor ......................................................................... 25

Institution Administration Roles ........................................................................................ 27

Profile Icon Menu: Institution Admin/Supervisor .............................................. 27

Landing Page: Institution Admin Dashboard ...................................................... 27

Institution Admin Dashboard Navigation Menu .......................................... 28

License Tracking ...................................................................................................................... 29

Impersonating a Student: ................................................................................................. 30

Institution Admin .................................................................................................................... 30

Impersonating an Instructor: ............................................................................................ 31

Institution Admin ...................................................................................................................... 31

Contact ACT WorkKeys Curriculum Support Form .................................... 32

Reporting Dashboard Navigation Menu ............................................................. 33

Impersonating a Student: .................................................................................................. 35

Institution Supervisor ............................................................................................................ 35

District Administration Roles ............................................................................................... 37

Profile Icon Menu: District Admin/Supervisor ...................................................... 37

Landing Page: District Admin Dashboard ............................................................. 37

District Admin Dashboard Navigation Menu ................................................. 38

Impersonating a Student: District Admin ............................................................. 39

Impersonating an Instructor: .......................................................................................... 40

District Admin ........................................................................................................................... 40

Reporting Dashboard Navigation Menu ............................................................ 42

Impersonating a Student: ................................................................................................. 43

District Supervisor .................................................................................................................. 43

Organization Supervisor Role ............................................................................................. 45

Landing Page: Reporting Dashboard ....................................................................... 45

Reporting Dashboard Navigation Menu ............................................................ 45

Impersonating a Student: ................................................................................................. 46

Organization Supervisor .................................................................................................... 46

Student/Learner ........................................................................................................................... 49

Student/Learner Interface ................................................................................................ 49

Milestones and Optional Tasks ....................................................................................... 52

Milestones ................................................................................................................................ 53

Optional Tasks ...................................................................................................................... 54

Learning Plan ......................................................................................................................... 55

Lessons ...................................................................................................................................... 56

Practice ...................................................................................................................................... 57

Quizzes ...................................................................................................................................... 58

Impact by Course Type ....................................................................................................... 58

Learning Plan ........................................................................................................................ 58

Steps for Students .................................................................................................................. 59

Student Supports .................................................................................................................... 60

Toolbox ...................................................................................................................................... 60

Search ........................................................................................................................................ 60

Highlights ................................................................................................................................. 61

Bookmark and Notes ....................................................................................................... 61

Answer Eliminator ............................................................................................................. 62

Keyboard Shortcuts .......................................................................................................... 63

SpeechStream Toolbar ................................................................................................... 63

Admin Dashboard: Admin Roles....................................................................................... 68

User Account Creation: Options and Information Requirements ........ 68

User Account Creation: Considerations................................................................... 69

User Account Creation: ....................................................................................................... 70

Email Firewall Settings ........................................................................................................ 70

Creating Accounts Individually: ...................................................................................... 71

Student and Instructor Accounts .................................................................................. 71

Student Account .................................................................................................................. 71

Instructor Account ............................................................................................................. 75

Creating Accounts Individually: .................................................................................... 80

Admin Accounts ...................................................................................................................... 80

Creating Accounts in Bulk: ............................................................................................... 82

Student and Instructor Accounts ................................................................................ 82

Student Accounts Upload Multiple ....................................................................... 82

Instructor Accounts Upload Multiple ................................................................... 88

Creating Accounts:................................................................................................................. 93

Students without Email Addresses ............................................................................ 93

Requesting Additional Accounts: District Admins, District Supervisors,

and/or Organization Supervisors ................................................................................. 98

Managing Existing User Accounts: Students, Instructors, and

Institution Admin/Supervisors ....................................................................................... 98

Managing Student or Instructor Accounts ...................................................... 99

Managing Admin Accounts ...................................................................................... 100

Adding Courses to an Existing Account: Student or Instructor ........ 101

Adding Courses to Existing Accounts in Bulk via CSV File Upload:

Student or Instructor ......................................................................................................102

Adding Courses to an Existing Individual Instructor Account .......... 104

Adding Courses to an Existing Student Account ....................................... 105

Creating Groups ..................................................................................................................... 106

Creating Groups Individually .................................................................................... 106

Creating Groups in Bulk ............................................................................................... 110

Deleting a Group ..................................................................................................................... 116

Managing a Group ................................................................................................................. 117

Change the Name of a Group ................................................................................... 117

Add or Remove Students from a Group ............................................................. 119

Add or Remove Instructors from a Group ........................................................120

Default Quiz Reset Limit (Settings) ........................................................................... 122

Set the Quiz Reset Limit ............................................................................................... 122

Reporting Dashboard Sections .................................................................................... 124

Tools: Assignments ............................................................................................................... 125

Create a New Assignment .......................................................................................... 126

Managing an Existing Assignment ....................................................................... 129

Review Performance Data on Assignments .................................................. 130

Tools: Instructor Resources .............................................................................................. 131

Student Workbooks ........................................................................................................ 132

Facilitator’s Guides ........................................................................................................... 132

How to Access Instructor Resources ................................................................... 133

Instructor Resources Usage Questions .............................................................. 135

Tools: Message Center ........................................................................................................ 136

Create Banner Message ............................................................................................... 136

Create In-App Message ................................................................................................. 138

Managing Messages ....................................................................................................... 139

Tools: Student Listing (Quiz Resets) ......................................................................... 140

Analytics ....................................................................................................................................... 143

WorkKeys-Aligned Courses ....................................................................................... 144

Levels 1–2 Courses ............................................................................................................ 144

Quick Guide Course ......................................................................................................... 145

Essential Skills Courses .................................................................................................. 145

Analytics: Student Reports .............................................................................................. 145

Exporting Data ................................................................................................................... 147

Individual Student Reports ....................................................................................... 148

Analytics: Group Reports .................................................................................................. 154

Exporting Data .................................................................................................................... 156

Individual Group Reports ............................................................................................. 157

Analytics: Institution Reports ........................................................................................ 164

Exporting Data .................................................................................................................... 166

Institution Report .............................................................................................................. 166

Analytics: District Reports ............................................................................................... 168

Exporting District Data.................................................................................................. 169

The District Report .......................................................................................................... 170

Real-Time: Real-Time Reports ....................................................................................... 172

Report Sections .................................................................................................................. 175

Exporting Real-Time Reports Data ....................................................................... 176

Real-Time: Session Detail Reports .............................................................................. 178

Accessing Session Detail Reports .......................................................................... 179

Individual Sessions Report ......................................................................................... 180

Student Session Aggregate Reports ................................................................... 182

Course Session Aggregate Reports ..................................................................... 184

Real-Time: Quiz Reports ................................................................................................... 186

Frequently Asked Questions ............................................................................................. 190

Appendix A: ACT WorkKeys Curriculum Course ................................................... 193

Appendix B: Passing Percentages by Course and Quiz .................................. 202

Introduction

ACT

®

WorkKeys

®

Curriculum helps individuals—from students to

longtime employees—master the skills essential to succeed in the

workplace. As a complete interactive training system, the courses help

users reach foundational career readiness and enhance cognitive skills.

The curriculum is easy to implement and can be accessed from any

computer, tablet, or mobile device with a modern browser, with Google

Chrome being the preferred browser.

The WorkKeys Curriculum courses Applied Math, Graphic Literacy, and

Workplace Documents are based on the same skills and skill

progressions of ACT

®

WorkKeys

®

Assessments. They prepare learners to

earn the ACT

®

WorkKeys

®

National Career Readiness Certificate

®

(NCRC

®

) and are the cornerstone of the ACT workforce solutions.

ACT Workforce Solutions is a system of assessments, curriculum, and

job profiles that build and measure essential workplace skills that affect

job performance and increase opportunities for career changes and

advancement. The WorkKeys NCRC is a portable, evidence-based

credential that certifies the essential skills for workplace success. A

WorkKeys NCRC is earned by completing and scoring at least a Level 3

on each of the three WorkKeys assessments: Applied Math, Graphics

Literacy, and Workplace Documents.

This Manual

This user manual is intended to help staff at the institution, district, and

organization levels navigate through the ACT WorkKeys Curriculum

platform. Depending on your level of access to the platform—whether

you are an instructor, institution administrator (admin), institution

supervisor, district administrator, district supervisor, or organization

supervisor—this guide will help you to do the following:

 Create and manage accounts for learner/student, instructors, and

administrators.

 Create and manage groups.

 View/export performance data for learner/students, groups,

institutions, and districts.

Access to ACT WorkKeys Curriculum

Access to ACT WorkKeys Curriculum is initiated when an institution

purchases a site license or when an organization (such as a school

district or workforce development board) purchases multiple site

licenses from ACT.

For information on placing an order, call 888.826.1956 or email

[email protected].

Courses to access: The courses to which a site has access is decided as

part of the purchase. Courses are broken down into the following

categories:

 ACT WorkKeys NCRC-only aligned courses

 All ACT WorkKeys-aligned courses

 ACT WorkKeys Essential Skills courses

Primary contact access: After purchasing a site license, the person

identified as the primary contact is assigned the roles of institution

admin and institution supervisor. The primary contact will receive an

email with a username, link to this administration manual and other

support materials, and instructions on how to access ACT WorkKeys

Curriculum. The platform (and this document) refers to this individual

as having the institution admin role. The institution admin creates all

other user accounts for the institution.

State official access:

In a multitiered implementation, such as a state-

level organization, a state official can be granted access to ACT

WorkKeys Curriculum as part of an agreement with ACT. The user will

be set up in the platform with the role of organization supervisor.

District official access:

District officials can also be granted access to

ACT WorkKeys Curriculum as part of a state or district agreement with

ACT. They will be set up in the platform with the roles of district admin

and district supervisor.

Hours of access:

Regardless of your role, access to the platform is

provided on a 24-hour basis from any computer with online access and

ACCESS TO ACT WORKKEYS CURRICULUM

a supported browser. Your access is password protected according to

information you provide.

Getting Started

The initial users with the roles of institution admin and institution

supervisor need to make some decisions regarding feature settings for

their institution.

Feature Settings

 Default Quiz Reset Limit sets the number of times a student can

take a quiz. This setting applies to all quizzes in all courses included

in the institution's license.

o A user with the role of institution admin or district admin logs in

and selects Settings from the Institution/District Admin

dashboard. See Default Quiz Reset Limit (Settings),

page 122.

o A user with the role of institution admin or district admin can use

the Contact ACT WorkKeys Curriculum Support form to request

that any of the following features be turned off or on for an

institution. The description field is used to name the institution, to

identify the feature, and to indicate if the feature should be turned

on or off.

 Hide correct answer on incorrect questions review (default setting

is On)

o When the feature is Off students may view the correct answers to

incorrectly answered questions during practice question and quiz

question review.

 Randomize question order in quizzes (default setting is On)

o When the feature is Off quiz questions will be presented in the

same order each time a student retakes a quiz.

 Randomize order of practice questions (default setting is On)

ACCESS TO ACT WORKKEYS CURRICULUM

o When the feature is Off practice questions will be presented in the

same order for all students.

 Milestones / Optional Tasks (default setting is On)

o When the feature is On students must complete lessons and

associated sets of practice questions before taking the

corresponding quiz. If working in a WorkKeys aligned course

students must complete work at current level and pass the

associated quiz before moving to next level.

o When the feature is Off students can work on any lesson, set of

practice questions, or quiz in any order.

o This setting applies to all students in the institution.

o The feature cannot be set On for one student and Off for another

student.

See Milestones and Optional Tasks, page 10.

Getting Help

The WorkKeys Curriculum Training Toolkit has the current version of

this ACT WorkKeys Curriculum Administration Manual, release notes,

training videos and additional support materials.

User Roles

What a user can do in WorkKeys Curriculum is based on the role or

roles associated with their account. Below is a quick summary.

Student/Learner

 Take the WorkKeys Curriculum courses to which the student has

been given access

Instructor

 Access the Reporting Dashboard

 Access the WorkKeys Curriculum courses to which the instructor has

been granted access

ACCESS TO ACT WORKKEYS CURRICULUM

 Work only with students who are in groups in which the instructor is

also a member

 Create assignments

 Access the Instructor Resources

 Create Banner and In-App Messages

 Grant additional attempts on quizzes on a per student per course

basis

 View/export reporting data for students and groups

 Optionally, can be assigned the additional role of institution admin

and/or institution supervisor which allows the instructor to create

accounts, create groups and work with all students in the institution

Institution Admin

 Access the Institution Admin dashboard

 Create student and instructor accounts individually or in bulk

 Create accounts with the roles of institution admin and/or institution

supervisor

 Create and manage groups

 Set the default Quiz Reset Limit for the institution

 View license information

 Usually, also hold the role of institution supervisor which allows a

single user to create users, create groups, and run reports

Institution Supervisor

 Access the Reporting Dashboard

 Create assignments

 Access the Instructor Resources

 Create Banner and In-App Messages

 Grant additional attempts on quizzes on a per student per course

basis

 View/export reporting data on students, groups, and the institution

 Usually, also hold the role of institution admin which allows a single

user to create users, create groups, and run reports

District Admin

 Access the District Admin dashboard

ACCESS TO ACT WORKKEYS CURRICULUM

 Perform the same functions as the institution admin for all the

institutions in the district

 Create student and instructor accounts individually or in bulk

 Create accounts with the roles of institution admin and/or institution

supervisor

 Create and manage groups

 Set the default Quiz Reset Limit

 Usually, also hold the role of district supervisor which allows a single

user to create users, create groups, and run reports

District Supervisor

 Access the Reporting Dashboard

 View/export reporting data on students, groups, institutions, and the

district with which the user is associated

 Usually, also hold the role of district admin which allows a single user

to create users, create groups, and run reports

Organization Supervisor

 Access to the Reporting Dashboard

 View/export reporting data on students, groups, institutions, and

districts

Note: Only ACT can create accounts with the role of district admin,

district supervisor, or organization supervisor. Use the Contact ACT

WorkKeys Curriculum Support form to request additional accounts

with these roles.

Organizational Hierarchy

ACT WorkKeys Curriculum provides a flexible hierarchy that can

support different organizational structures, as defined here:

 Institution: A single site, such as a school or job center, that is using

the curriculum. An institution can be a stand-alone entity or can be

linked to a district when part of a multisite purchase.

 District:

A group of institutions, such as high schools in a school

district or career centers with a workforce investment board, that are

connected. A district can be the highest level of a hierarchy, or it can

ACCESS TO ACT WORKKEYS CURRICULUM

be linked to an organization. There is no limit to the number of

institutions that can be associated with a district.

 Organization: The top level of the hierarchy, such as a department of

education or department of labor, composed of multiple districts

and the related institutions. There is no limit to the number of

districts and related institutions associated with this hierarchy.

Dashboards

All users interact with ACT WorkKeys Curriculum by means of three

types of role-based dashboards described here.

Institution or District Admin Dashboard:

Admin Roles

This is used by institution and district admins to create and manage

accounts (student, instructor, and/or admin) and groups of accounts, as

District

Institution Institution Institution Institution Institution

Organization

District

Institution

District

Institution

ACCESS TO ACT WORKKEYS CURRICULUM

well as view license information and set the quiz reset limit for

institution(s) to which they have access.

Reporting Dashboard: Instructor and Supervisor

Roles

This enables instructors and users with the supervisor role to manage

assignments, access instructor resources, create messages, override

quiz reset limits, and view reporting data.

ACCESS TO ACT WORKKEYS CURRICULUM

The Reporting Dashboard is divided into three sections.

Tools

 Assignments: Users with the role of instructor or institution

supervisor can create assignments—composed of selected lessons,

practice questions, and/or quizzes—for student(s) and/or or group(s).

 Instructor Resources: This allows users with the role of instructor or

institution supervisor to download files directly from the Reporting

Dashboard. Available files are determined by the courses included in

your license. Currently, Instructor Resources include student

workbooks and the corresponding facilitator's guides for the

WorkKeys NCRC-aligned and Essential Skills courses.

 Message Center: This allows users with the role of instructor or

institution supervisor to create in-app and banner messages for

students to whom they have access.

 Student Listing: This is used by users with the role of instructor or

institution supervisor to override the default quiz reset limit for

students to whom they have access on a per-student, per course

basis.

Analytics

 Students, Groups, Institutions, and Districts Reports: Users with the

role of instructor, institution, district, or organization supervisor can

view reports for students, groups, institutions, and/or districts based

on their assigned access role.

Real-Time

 Real-Time Reports: Users with the role of instructor, institution,

district, or organization supervisor can view real-time reports on

student performance data on practice questions and quizzes.

Additionally, users with the role of instructor or institution supervisor

can view student performance data on assignments.

 Session Detail Reports: Users with the role of instructor, institution,

district, or organization supervisor can view student session detail

information.

ACCESS TO ACT WORKKEYS CURRICULUM

 Quiz Reports: Users with the role of instructor, institution, district, or

organization supervisor can view student performance data on all

attempts on all quizzes.

Course Dashboard: Student Role

This is used by students to interact with the platform, navigate through

the course content, and monitor their progress.

Types of Courses

Level Courses

Level Courses are aligned to the ACT WorkKeys Assessments of the

same name. Each course is composed of the following:

 Placement quiz

 Lessons

 Practice question categories

 Level quizzes

A student begins working at the appropriate level in the course based

on their predicted score on the placement quiz. Starting with that level,

the student must complete all lessons and practice questions before

taking the level quiz. The student must pass the current level quiz

before starting content at the next level.

Content at the lower levels is optional and can be completed at the

student's discretion.

ACCESS TO ACT WORKKEYS CURRICULUM

Adaptive Courses

Adaptive Courses have a series of initial questions that determine

which lessons and practice-question categories the student/learner

should complete prior to taking the level quiz, which reviews all

content for mastery. These are only available with Applied Math Levels

1–2, Graphic Literacy Levels 1–2, and Workplace Documents Levels 1–2

courses.

Essential Skills Courses

Essential Skills courses are topic-based and are composed of the

following:

 Lessons

 Practice question categories

 Final quiz

The student must complete all the lessons and practice question

categories prior to taking the corresponding final quiz for the topic.

Quick Guide

Quick Guide is designed to be used by case workers, counselors, and

staff from career and job centers to assist in the initial intake process for

their clients. This course is composed of three placement quizzes and is

used to determine if learners are ready for Levels 3–7 courses in Applied

Math, Graphic Literacy, and Workplace Documents, or if they should

start with the corresponding Levels 1–2 courses.

There is a separate quiz for each skill area—each composed of only four

questions at a Level 3 difficulty, allowing the student to quickly

complete each quiz, which should be taken only once. Learners will

receive a score on each quiz that will direct the learner to the

appropriate course to be taken next.

General Account Features

This section describes options available to ACT WorkKeys Curriculum

users regardless of role assignment.

Logging In

Visit https://workkeyscurriculum.act.org/login to log in to the ACT

WorkKeys Curriculum platform. Your account username is the email

address associated with ACT WorkKeys Curriculum.

If you have forgotten your password, select the Reset Password link on

the login screen, enter your email address, and follow the instructions

in the automated email sent from

noreply@workkeyscurriculum.act.org.

Note: If you do not receive this email in your inbox, check your spam or

junk folders.

IMPORTANT:

If your access was established using a non-active (i.e.,

mock/faux) email address, see your site administrator to have your

password reset.

Profile Icon Menu

All users see the following header at the top of the screen when they

log in:

Access to your Profile icon menu is reached by selecting the Profile

icon (on the right side of the header):

GENERAL ACCOUNT FEATURES

The Profile Icon menu contains links to the following:

 Your personal user portal

 Dashboards (according to your role assignments)

 An option for signing out

These are example Profile Icon menus:

Instructor and Instructor Admin Profile Icon menus

User Portal

The User Portal is composed of three sections:

 My Courses: Allows students to see summary information on their

progress

 User Profile: Allows users to update their name or email address and

to change their password

GENERAL ACCOUNT FEATURES

User Portal

Note: To change your account password, enter your current and new

passwords into the appropriate, required (red-starred) fields, and select

Save.

 Account Details:

Allows users to view their account information,

including:

o Account creation date

o Last activity date

o Associated institution account

o Groups in which the account has membership

o Courses to which the user has access

Instructor Role

A user with the instructor role has access to detailed profile data and

performance statistics about each student associated with a group in

which the instructor is also a member. Instructors can be associated

with multiple groups.

Note: Instructors will not be able to see any data until students,

instructors, and groups are set up in the program by the institution

admin. See Institution Administration Role,

page 27, for information

about this process.

Landing Page: Reporting Dashboard

When a user with the instructor role logs in, the landing page is the

navigation menu from the Reporting Dashboard.

INSTRUCTOR ROLE

Profile Icon Menu: Instructor

The Profile Icon menu for the instructor, listed on the right of the

landing page, offers the following options:

 Study: Work through the WorkKeys Curriculum courses to which the

instructor has access.

 Reporting Dashboard: Access reports, create assignments, access

instructor resources, create banner and in-app messages, and

override the default quiz reset limit for students.

 User Portal: Access to change password and view account details.

 Sign Out: Sign out of the platform.

Reporting Dashboard Navigation Menu

INSTRUCTOR ROLE

The Reporting Dashboard navigation menu includes the instructor

functions listed below.

Tools

 Assignments:

o Create assignments composed of selected tasks (lessons, practice

questions, and/or quizzes) for students and/or groups in which the

instructor is also a member.

o Monitor student progress on assignments.

 Instructor Resources:

o Download files directly from the Reporting Dashboard.

o Access student workbooks and corresponding facilitator’s guides

for the WorkKeys NCRC-aligned and Essential Skills courses.

 Message Center:

o Create banner and in-app messages for students and/or groups in

which the instructor is a member.

 Student Listing:

o Grant additional attempts on quizzes on a per-student per-course

basis, overriding the institution-level default quiz reset limit.

Analytics

 Students:

o View all students in groups in which the instructor is also a

member by selected course.

o View and export individual student performance data by selected

course.

 Groups:

o View and export data at the group level for groups in which the

instructor is also a member by selected course.

INSTRUCTOR ROLE

Real-Time

 Real-Time Reports:

o View and export real-time student performance data on the

practice question categories and quizzes for students in groups in

which the instructor is also a member.

o Monitor student performance on assignments.

 Session Detail Reports:

o View and export session detail information for students in groups,

groups, and courses in which the instructor is also a member.

 Quiz Reports:

o View and export real-time in-app reports for students to which the

instructor has access on student performance on all attempts on

all quizzes in all courses to which the student has access.

For detailed information on the available reports and report options,

see Reporting Dashboard: Instructor and Supervisor Roles, page 124.

Impersonating a Student: Instructor

Impersonating a student/learner enables the instructor to view the

system from a specific student’s perspective. The instructor can view

notes, bookmarks, or confidence levels that the student has marked on

practice and quiz questions. The instructor can also view the student’s

learning plan as an overview of the student’s progress through the

course.

Steps in the process are as follows:

1. From the Reporting Dashboard, under Real-Time, select Real-Time

Reports.

2. Identify the student to impersonate from the list of students

displayed (or by using Search) and select that student’s name.

3. On the next screen, select Impersonate.

INSTRUCTOR ROLE

A dialog box confirming the student login is displayed.

4. Select OK to continue or Cancel to stop.

By selecting OK, the main dashboard of the student’s account will

appear with a reminder not to perform any activity while

impersonating the student.

5. Select Continue.

While logged in as the student, a black banner appears at the top of the

screen indicating the student you are impersonating.

IMPORTANT:

While impersonating a student/learner, do not complete

any tasks.

Note: To stop impersonating a student account, select the X next to

Exit Impersonation in the black banner. You will be returned to the

student's detail screen.

Institution Administration Roles

The primary contact for ACT WorkKeys Curriculum is assigned the roles

of institution admin and institution supervisor, which provide access to

both the Institution Admin dashboard and Reporting Dashboard.

IMPORTANT:

Because both roles are typically assigned together to a

single user account for administering an institution, this section

combines the two roles into a single discussion.

Profile Icon Menu: Institution

Admin/Supervisor

The Profile Icon menu for the primary contact (that is, a user who has

both the institution admin and institution supervisor roles), listed on

the right of the landing page, offers the following options:

 Institution Admin: Manage users accounts, manage groups, review

license information, and set the default quiz reset limit.

 Reporting Dashboard: Create assignments, access instructor

resources, create banner and in-app messages, access student,

group, institution, real-time, session detail, and quiz reports.

 User Portal: Access to change password and view accounts details.

 Sign Out: Sign out of the platform.

Landing Page: Institution Admin

Dashboard

INSTITUTION ADMINISTRATION ROLES

Institution Admin Role

A user with this role has access to the Institution Admin dashboard.

Institution Admin Dashboard Navigation Menu

The Institution Admin navigation menu items, listed on the left of the

landing page, include the instruction admin functions listed below.

 Licenses:

o Track licenses

 Groups:

o Create groups and assign instructors and students individually or

in bulk via CSV file upload

o Manage existing groups

 Instructors:

o Create instructor accounts individually or in bulk via CSV file

upload

o Manage existing instructor accounts

INSTITUTION ADMINISTRATION ROLES

o Impersonate an instructor

 Students:

o Create student accounts individually or in bulk via CSV file upload

o Manage existing student accounts

o Impersonate a student

 Admins:

o Create accounts with the role of institution admin and/or

institution supervisor

 Settings:

o Set the default quiz reset limit for the institution

For more information on administering licenses and users, see Admin

Dashboard (Admin Roles), page 14.

License Tracking

The Licenses tab includes information on both active and expired

licenses associated with the institution. For each license, the following

is displayed:

 License Name

 Courses (the institution has access to)

 Available Seats

 Used Seats

 Users Uploaded

 Users Activated (logged in)

 Users Active (have performed a task)

 The First User Activation Date and Last User Activation Date, which

indicate the date range in which a user can be loaded under the

license

 The Start Date and End Date, which indicate the license duration

 The Admin Access Expiration Date, which is the last date institution

staff will have access to the WorkKeys Curriculum platform under

the active license

INSTITUTION ADMINISTRATION ROLES

 The Final Access Date, which is the final date that any user can

access the platform

Impersonating a Student:

Institution Admin

Impersonating a student enables the institution admin to view the

system from the student’s perspective. The institution admin can view

notes, bookmarks, or confidence levels that the student has marked on

practice and quiz questions. The institution admin can also view the

student’s learning plan as an overview of the student’s progress

through the course.

Steps in the process are as follows:

1. From the Institution Admin dashboard, select Students.

2. Identify the student to impersonate from the list of students

displayed (or by using Filters) and select that student’s name.

3. On the next screen, select Impersonate.

INSTITUTION ADMINISTRATION ROLES

A dialog box confirming the student login is displayed.

4. Select OK to continue or Cancel to stop.

By selecting OK, the main dashboard of the student’s account will

appear with a reminder not to perform any activity while

impersonating the student.

5. Select Continue.

While logged in as the student, a black banner appears at the top of the

screen indicating the student you are impersonating.

IMPORTANT:

While impersonating a student/learner, do not complete

any tasks.

Note: To stop impersonating a student account, select the X next to

Exit Impersonation in the black banner. You will be returned to the

student's detail screen.

Impersonating an Instructor:

Institution Admin

Impersonating an instructor provides the ability to view the system

from the instructor’s perspective. An instructor account can be

impersonated from the Institution Admin dashboard. Using this feature

allows the institution admin to view all assignments that an instructor

has created.

Steps in the process are as follows:

1. From the Institution Admin dashboard, select Instructors.

INSTITUTION ADMINISTRATION ROLES

2. Identify the instructor to impersonate from the list of instructors

displayed (or by using Filters) and select that instructor’s name.

3. On the next screen, select Impersonate.

A dialog box confirming the instructor login is displayed.

4. Select OK to continue or Cancel to stop.

By selecting OK, the main dashboard of the instructor’s account will

appear with a reminder not to perform any activity while

impersonating the instructor.

5. Select Continue.

While logged in as the instructor, a black banner appears at the top of

the screen identifying the instructor you are impersonating.

Note: To stop impersonating the instructor, select the X next to Exit

Impersonation in the black banner. You will be returned to the

instructor’s detail screen.

Contact ACT WorkKeys Curriculum Support Form

The Contact ACT WorkKeys Curriculum Support form can be used to

contact Customer Support. You can access the form directly at

https://workkeyscurriculum.act.org/admin-support, or from the

Institution Admin dashboard.

Follow these steps:

1. Select the Support icon in the lower-left corner of the screen.

INSTITUTION ADMINISTRATION ROLES

2. From the drop-down menu, select How do I contact Support?

3. Select the word here in the pop-up box.

4. Complete the requested information.

Institution Supervisor Role

The institution supervisor has access to the Reporting Dashboard for

the institution.

Reporting Dashboard Navigation Menu

INSTITUTION ADMINISTRATION ROLES

The Reporting Dashboard navigation menu items for each section,

listed on the left of the landing page, include the institution supervisor

functions listed below.

Tools

 Assignments:

o Create assignments composed of selected tasks (lessons, practice

questions, and/or quizzes) for students and/or groups.

o Monitor student progress on assignments.

 Instructor Resources:

o Download files directly from the Reporting Dashboard.

o Access student workbooks and corresponding facilitator’s guides

for the WorkKeys NCRC-aligned and Essential Skills courses.

 Message Center:

o Create banner and in-app messages for students and/or groups.

 Student Listing:

o All students are listed, along with their account information and

when they were last active, either in total or per course.

o Grant additional attempts on quizzes on a per-student, per-course

basis, overriding the institution-level default quiz reset limit.

Analytics

 Students:

o View all students loaded onto the platform within the institution

by selected course.

o View and export individual student performance data by selected

course.

 Groups:

o View and export data at the group level by selected course.

 Institutions:

INSTITUTION ADMINISTRATION ROLES

o View and export data at the institution level by selected course.

Real-Time

 Real-Time Reports:

o View and export real-time student performance data on the

practice question categories and quizzes.

o Monitor student performance on assignments.

 Session Detail Reports:

o View and export session detail information for students.

 Quiz Reports:

o View and export real-time in-app reports on student performance

on all attempts on all quizzes in all courses to which the student

has access.

Impersonating a Student:

Institution Supervisor

Impersonating a student/learner enables the institution supervisor to

view the system from a specific student’s perspective. The institution

supervisor can view notes, bookmarks, or confidence levels that the

student has marked on practice and quiz questions. The institution

supervisor can also view the student’s learning plan as an overview of

the student’s progress through the course.

Steps in the process are as follows:

1. From the Reporting Dashboard, under Real-Time, select Students.

2. Identify the student to impersonate from the list of students

displayed (or by using Search) and select that student’s name.

3. On the next screen, select Impersonate.

INSTITUTION ADMINISTRATION ROLES

A dialog box confirming the student login is displayed.

4. Select OK to continue or Cancel to stop.

By selecting OK, the main dashboard of the student’s account will

appear with a reminder not to perform any activity while

impersonating the student.

5. Select Continue.

While logged in as the student, a black banner appears at the top of the

screen indicating the student you are impersonating.

IMPORTANT:

While impersonating a student/learner, do not complete

any tasks.

Note: To stop impersonating a student account, select the X next to

Exit Impersonation in the black banner. You will be returned to the

student's detail screen.

For detailed information on the available reports and report options,

see Reporting Dashboard: Instructor and Supervisor Roles, page 15.

District Administration Roles

The district administration role has access to all institutions under the

district and is usually assigned the roles of district admin and district

supervisor, which provide access to both the District Admin dashboard

and Reporting Dashboard.

IMPORTANT:

Because both roles are typically assigned together to a

single user account for administering an institution, this section

combines the two roles into a single discussion.

Profile Icon Menu: District

Admin/Supervisor

The Profile Icon menu for the district admin who also has the role of

district supervisor, listed on the right of the landing page, offers the

following options:

 District Admin: Manage users accounts, manage groups, review

license information, and set the default quiz reset limit for each

institution in the district.

 Reporting Dashboard: Access student, group, institution, real-time,

session detail, and quiz reports

 User Portal: Access to change password and view accounts details.

 Sign Out: Sign out of the platform.

Landing Page: District Admin Dashboard

When a user with the district admin role logs in, the landing page

displays a list of all institutions within the district. Select the name of an

institution to be taken to the District Admin navigation menu for the

selected institution.

DISTRICT ADMINISTRATION ROLES

District Admin Role

The district admin has access to the District Admin dashboard and can

perform the same tasks as the institution admin for all the institutions

associated with the district in which the user is assigned this role.

District Admin Dashboard Navigation Menu

The various administrative functions of the District Admin dashboard

navigation menu are shown below.

 Licenses:

o Track licenses

 Groups:

o Create groups and assign instructors and students individually or

in bulk via CSV file upload

o Manage existing groups

DISTRICT ADMINISTRATION ROLES

 Instructors:

o Create instructor accounts individually or in bulk via CSV file

upload

o Manage existing instructor accounts

o Impersonate an instructor

 Students:

o Create student accounts individually or in bulk via CSV file upload

o Manage existing student accounts

o Impersonate a student

 Admins:

o Create accounts with the role of institution admin and/or

institution supervisor

 Settings:

o Set the default quiz reset limit for the institution

For more information on administering licenses and users, see Admin

Dashboard (Admin Roles), page 14.

Impersonating a Student: District Admin

Impersonating a student enables the district admin to view the system

from the student’s perspective. The district admin can view notes,

bookmarks, or confidence levels that the student has marked on

practice and quiz questions. The district admin can also view the

student’s learning plan as an overview of the student’s progress

through the course.

Steps in the process are as follows:

1. From the District Admin dashboard, first select the institution the

student is associated with and then, using the navigation menu on

the left, select Students.

DISTRICT ADMINISTRATION ROLES

2. Identify the student to impersonate from the list of students

displayed (or by using Filters) and select that student’s name.

3. On the next screen, select Impersonate.

A dialog box confirming the student login is displayed.

4. Select OK to continue or Cancel to stop.

By selecting OK, the main dashboard of the student’s account will

appear with a reminder not to perform any activity while

impersonating the student.

5. Select Continue.

While logged in as the student, a black banner appears at the top of the

screen indicating the student you are impersonating.

IMPORTANT:

While impersonating a student/learner, do not complete

any tasks.

Note: To stop impersonating a student account, select the next to Exit

Impersonation the black banner. You will be returned to the student's

detail screen.

Impersonating an Instructor:

District Admin

Impersonating an instructor provides the ability to view the system

from the instructor’s perspective. An instructor account can be

DISTRICT ADMINISTRATION ROLES

impersonated from the District Admin dashboard. Using this feature

allows the district admin to view all assignments that an instructor has

created.

Steps in the process are as follows:

1. From the Institution Admin dashboard, using the navigation menu

on the left, select Instructors.

2. Identify the instructor to impersonate from the list of instructors (or

by using Filters) and select that instructor’s name.

3. On the next screen, select Impersonate.

A dialog box confirming the instructor login is displayed.

While logged in as the instructor, a black banner appears at the top of

the screen identifying the instructor you are impersonating.

Note: To stop impersonating the instructor, select the X next to Exit

Impersonation in the black banner. You will be returned to the

instructor’s detail screen.

DISTRICT ADMINISTRATION ROLES

District Supervisor Role

The district supervisor has access to the Reporting Dashboard.

Reporting Dashboard Navigation Menu

The Reporting Dashboard navigation menu items for each section,

listed on the left of the landing page, include the district supervisor

functions listed below.

Analytics

 Students:

o View all students loaded onto the platform within the institution

by selected course.

o View and export individual student usage data by selected course.

o Impersonate a student.

 Groups:

o View and export data at the group level by selected course.

 Institutions

DISTRICT ADMINISTRATION ROLES

o View and export data at the institution level by selected course.

 Districts:

o View and export data at the district level.

Real-Time

 Real-Time Reports:

o View and export real-time student performance data on the

practice question categories and quizzes.

 Session Detail Reports:

o View and export session detail information for students.

 Quiz Reports:

o View and export real-time in-app reports on student performance

on all attempts on all quizzes in all courses to which the student

has access.

Impersonating a Student:

District Supervisor

Impersonating a student/learner enables the district supervisor to view

the system from a specific student’s perspective. The institution

supervisor can view notes, bookmarks, or confidence levels that the

student has marked on practice and quiz questions. The district

supervisor can also view the student’s learning plan as an overview of

the student’s progress through the course.

Steps in the process are as follows:

1. From the Reporting Dashboard, under Real-Time, select Real-Time

Reports.

2. Identify the student to impersonate from the list of students

displayed (or by using Search) and select that student’s name.

3. On the next screen, select Impersonate.

DISTRICT ADMINISTRATION ROLES

A dialog box confirming the student login is displayed.

4. Select OK to continue or Cancel to stop.

By selecting OK, the main dashboard of the student’s account will

appear with a reminder not to perform any activity while

impersonating the student.

5. Select Continue.

While logged in as the student, a black banner appears at the top of the

screen indicating the student you are impersonating.

IMPORTANT:

While impersonating a student/learner, do not complete

any tasks.

Note: To stop impersonating a student account, select the X next to

Exit Impersonation in the black banner. You will be returned to the

student's detail screen.

For detailed information on the available reports and report options,

see Reporting Dashboard: Instructor and Supervisor Roles,

page 124.

Organization Supervisor Role

The organization supervisor role has access to the Reporting

Dashboard.

IMPORTANT:

There is no complementary organization admin role. The

organization supervisor does not have the ability to create groups or

student, instructor, institution admin, or institution supervisor accounts.

Landing Page: Reporting Dashboard

When a user with the organization supervisor role logs in, the landing

page is the Reporting Dashboard. Using the navigation menu on the

left, you can view information on any students/learners, groups,

institutions, and/or districts in your organization.

Reporting Dashboard Navigation Menu

The Reporting Dashboard navigation menu items for each section,

listed on the left of the landing page, include the organization

supervisor functions listed below.

Analytics

 Students:

ORGANIZATION SUPERVISOR ROLE

o View all students loaded onto the platform within the institution

by selected course.

o View and export individual student usage data by selected course.

o Impersonate a student.

 Groups:

o View and export data at the group level by selected course.

 Institutions:

o View and export data at the institution level by selected course.

 Districts:

o View and export data about the districts in your organization.

Note: You can also drill down to the Students, Groups, and

Institutions views in the District Reports option.

Real-Time

 Real-Time Reports:

o View and export real-time student performance data on the

practice question categories and quizzes.

 Session Detail Reports:

o View and export session detail information for students.

 Quiz Reports:

o View and export real-time in-app reports on student performance

on all attempts on all quizzes in all courses to which the student

has access.

Impersonating a Student:

Organization Supervisor

Impersonating a student/learner enables the organization supervisor to

view the system from a specific student’s perspective. The organization

supervisor can view notes, bookmarks, or confidence levels that the

ORGANIZATION SUPERVISOR ROLE

student has marked on practice and quiz questions. The organization

supervisor can also view the student’s learning plan as an overview of

the student’s progress through the course.

Steps in the process are as follows:

1. From the Reporting Dashboard, under Real-Time, select Real-Time

Reports.

2. Identify the student to impersonate from the list of students

displayed (or by using Search) and select that student’s name.

3. On the next screen, select Impersonate.

A dialog box confirming the student login is displayed.

4. Select OK to continue or Cancel to stop.

By selecting OK, the main dashboard of the student’s account will

appear with a reminder not to perform any activity while

impersonating the student.

5. Select Continue.

While logged in as the student, a black banner appears at the top of the

screen indicating the student you are impersonating.

IMPORTANT:

While impersonating a student/learner, do not complete

any tasks.

ORGANIZATION SUPERVISOR ROLE

Note: To stop impersonating a student account, select the X next to

Exit Impersonation in the black banner. You will be returned to the

student's detail screen.

For detailed information on the available reports and report options,

see Reporting Dashboard: Instructor and Supervisor Roles, page 124.

Student/Learner

Students/learners access ACT WorkKeys Curriculum at

https://workkeyscurriculum.act.org/login. The program can be accessed

using desktops, laptops, tablets, and mobile phones.

Note: System requirement are posted on the ACT WorkKeys

Curriculum web page.

Student/Learner Interface

Each course has a Course Dashboard and the student/learner is guided

through every course by following the Learning Plan that identifies the

next task.

A. Course Dashboard:

A student/learner can always return to this view

by selecting Home or Learning Plan.

 Home: Displays the Study Plan Target Date for the course, the next

task in the course, and the strengths and weaknesses for the course

 Learning Plan: The Structured Plan tab lists all lessons, practice

question categories, and quizzes for the course (in order) and, if

displayed, the Assignment tab, lists specific tasks (lessons, practice

question categories, placement quiz, level quizzes, or final quizzes)

selected by the instructor or institution supervisor. Lessons, practice

question categories, and quizzes can be launched from here.

 Lessons: A listing of all lessons within the course. Unlocked lessons

can be launched from here.

A

B

C

E

D

F

I

G

H

STUDENT/LEARNER

 Practice: A listing of all the practice question categories in the

course. Unlocked sets of practice questions can be launched from

here. During practice question review, the student/learner can add

and later review notes and bookmarks. Performance data is

included.

 Quizzes: A listing of all the quizzes in the course. Unlocked quizzes

can be launched from here. The student/learner can add and later

review notes and bookmarks. Performance data is included.

 Search: A course-wide search module that allows learners to search

across all lesson and practice question content for a word or phrase.

The results of the search are displayed, and the learner can choose to

go directly to any lesson or practice question listed.

B. Course List:

Selecting the arrow displays a list of courses to which

the student has access. To switch courses the student selects a specific

course from the listing.

C. Study Plan Target Date:

Student/learners can set a date by which

they wish to complete each course by selecting the date shown and

then selecting a new date. Point values are assigned to each task in the

course. Today's Knowledge Goal is a pacing mechanism that helps the

learner keep on track to complete the course by the Study Plan Target

Date. A student can still access the course beyond the target date by

selecting a new date.

D. Next Task:

Student/learner is always guided to the next task in the

course by selecting Next Task in the Learning Plan or Home.

STUDENT/LEARNER

E. SpeechStream

®

Toolbar: The SpeechStream toolbar offers support

tools including read-aloud text, single word translation, dictionary,

picture dictionary, screen masking.

F. Milestones and Optional Tasks:

The Milestones and Optional Tasks

features, accessed from the Milestones “sign” icon to the left of the mail

icon, provide a roadmap that guides the student/learner through the

course content on a prescribed path. Lessons and practice question

categories must be completed before taking the corresponding quiz.

Students select the Support icon to view the article Milestones and

Optional Tasks FAQs for answers to commonly asked questions. The

institution can request that this feature be turned off.

G. Banner and In-App messages:

Student/learners can view banner

and in-app messages posted by instructors or institution supervisors.

Banner messages are displayed under the course name and can be

removed by selecting the X in the top right of the message.

In-app messages are accessed by selecting the mail icon and can be

marked as read or can be deleted. The number of new in-app messages

is display over the mail icon and will disappear once the message is

marked as read.

H. Course Sync:

The course sync icon is a cloud. The student/learner

should never exit a course until a green checkmark is displayed in the

STUDENT/LEARNER

cloud. If the checkmark is not displayed, the user selects the cloud and

waits until the checkmark appears.

I. Profile Icon Menu:

The Profile Icon menu is opened by selecting the

arrow next to the profile icon. To change their password the

student/learner selects the Profile icon, then selects User Portal from

the drop-down menu, and then selects User Profile. To log out, the user

selects Sign Out from the drop-down menu.

Support:

Support topics are available by selecting the Support icon in

the bottom left of the screen.

Milestones and Optional Tasks

Milestones and Optional Tasks guide the student/learner through the

course content on a prescribed path that prevents the student from

taking a quiz before completing the associated lessons and sets of

practice questions. Students are prevented from using the Course

Dashboard navigation menu to jump ahead in the course content. If

the institution has turned this feature off none of the tasks are locked

and the student is allowed to access any lessons, set of practice

questions, or quizzes in any order.

STUDENT/LEARNER

See Getting Started, Feature Settings, page 10.

Milestones

A Milestone is a checkpoint within a course that the student/learner

works towards. Each Milestone includes one or more unlock criteria

which, upon being met, allow the student to access additional content

and works towards the next Milestone. Within Milestones, learners

receive a visual representation of what they need to do next.

The Milestone drop-down menu is opened by selecting the milestone

icon to the left of the mail icon. Students/learners can view the status of

all Milestones associated with the course. To close, the milestone icon is

selected again.

The total number of Milestones associated with the course is displayed

at the top. Also:

 Each Milestone is represented by a milestone icon in a circle.

o

Viewed Milestone:

The Milestone being viewed is represented by

a blue Milestone icon in a circle outlined in blue.

o

Achieved Milestone:

A Milestone that has been achieved is

represented by a white Milestone icon in a dark gray circle.

o

Yet-to-be-achieved Milestone:

A Milestone still to be achieved is

represented by a white Milestone icon in a light gray circle.

STUDENT/LEARNER

o

Completed-task Milestone:

A completed task associated with a

Milestone is displayed as a checkmark in a green circle.

o

Unlocked-task Milestone:

An unlocked task associated with a

Milestone is displayed as an open lock in a green circle.

o

Locked-task Milestone:

A locked task associated with a Milestone

is displayed as a closed lock in a light gray circle.

 Each time a student completes a Milestone, a Milestone Completed

pop-up is displayed. If a student selects a task (lesson, set of practice

questions, or a quiz) that is unavailable, an Item Locked pop-up is

displayed.

Optional Tasks

As the title suggests, a student is not required to complete an Optional

Study Task. Optional Tasks are used in courses that have a placement

quiz and impact what is displayed on Structured Plan. For example, if a

student takes the placement quiz and scores a predicted Level 4 on

that quiz, the next task on the Structured Plan will be to take the Level

4 Introduction. The student has the option of taking any of the lessons,

practice questions, or quizzes below Level 4 by either setting Optional

Tasks to On or by selecting an unlocked lesson, set of practice

questions, or a quiz from the Course dashboard navigation menu.

Setting Optional Tasks On/Off

Optional Tasks can be toggled on or off by the student, and the setting

impacts what is displayed on the Today’s Knowledge Goal and the

Learning Plan Progress bars. The default setting is Off.

 Off: Next Task will only display required tasks

STUDENT/LEARNER

 On: Next Task will display both required and Optional Tasks

Learning Plan

In this example, the student has taken the How to Use This Course

lessons, completed the placement quiz receiving a score of predicted

Level 4, and Optional Tasks is set to Off.

 The Level 4 Introduction lesson is displayed as the next task.

 The Level 4 lessons and practice questions are available as shown by

the blue circles.

 The Level 4 Quiz is locked and will not be unlocked until the student

completes the Level 4 lessons and practice questions.

 The Level 3 lessons, practice questions, and quiz are not displayed as

they are Optional Tasks.

STUDENT/LEARNER

Lessons

When selecting Lessons, the student sees some lessons that are

unlocked and available for selection and other lessons with a lock icon

indicating the lesson is currently unavailable. In this example, the

student has completed the placement quiz with a score of predicted

Level 4.

 The Level 3 Lessons are available as Optional Tasks.

 The Level 4 Lessons are available based on the placement quiz score.

 The Level 5 Lessons will not be unlocked until after the student has

completed the Level 4 Lessons and practice questions and passed

the Level 4 Quiz.

Note: If the Milestones features is set to Off all lessons are unlocked

and available to the student.

STUDENT/LEARNER

Practice

When selecting Practice, the student sees some sets of practice

questions that are unlocked and available for selection and others with

a lock icon indicating the practice questions set is currently unavailable.

In this example, the student has completed the placement quiz with a

score of predicted Level 4.

 The Level 3 practice questions are available as Optional Tasks.

 The Level 4 practice questions are available based on the placement

quiz score.

 The Level 5 practice questions will not be unlocked until after the

student has completed the Level 4 lessons and practice questions

and passed the Level 4 Quiz.

Note: If the Milestones features is set to Off all practice questions are

unlocked and available to the student.

STUDENT/LEARNER

Quizzes

When selecting Quizzes, the student sees some quizzes that are

unlocked and available for selection and others with a lock icon

indicating the quiz is currently unavailable. In this example, the student

has completed the placement quiz with a score of predicted Level 4.

 The Level 3 Quiz is available as an Optional Task.

 The Level 4 Quiz will not be unlocked until after the student has

completed the Level 4 lessons and practice questions.

 The Level 5 Quiz will not be unlocked until after the student has

passed the Level 4 Quiz and completed the Level 5 lessons and

practice questions.

Note: If the Milestones features is set to Off all quizzes are unlocked

and available to the student.

Impact by Course Type

Learning Plan

All students are encouraged to follow the Structured Plan, which will

guide them through the course content by selecting Next Task.

STUDENT/LEARNER

WorkKeys-Aligned Courses with Placement Quizzes

Students take the placement quiz, and based on score, start at the

appropriate level in the course. Students are required to complete all

lessons and practice questions before taking a level quiz. A student

must pass the current level quiz before working on content at the next

level.

WorkKeys-Aligned Levels 1–2 Courses

 Structured Plan: Students are required to complete all lessons and

practice questions before taking the Level 1–2 Quiz.

 Adaptive Plan:

Students answer a series of initial questions that

determine which lessons and practice-question categories the

student should complete prior to taking the level quiz, which reviews

all content for mastery.

Essential Skills Courses

Students are required to complete all lessons and practice questions

associated with a topic before taking the final quiz for that topic.

Steps for Students

Below is the suggested process for the student/learner to follow when

taking an ACT WorkKeys Curriculum course. However, a

student/learner should always follow any specific directions provided by

their institution.

Steps in the process are as follows:

1. Log in to ACT WorkKeys Curriculum.

2. Select a course in which to work.

3. If not set, select a Study Plan Target Date (date by which the

student/learner would like to complete the course).

4. Select Learning Plan, and then select Next Task.

STUDENT/LEARNER

WorkKeys Curriculum will guide the student through all the lessons,

practice questions, categories, and quizzes associated with the

selected course.

• For ACT WorkKeys-aligned courses, the student/learner will

take a placement quiz to determine the level at which the

student will start in the course. The student must complete all

lessons and practice questions associated with the level prior

to taking the level quiz. The current level quiz must be passed

before proceeding to the next level.

• For other courses, the student/learner must complete all the

lessons and practice question categories prior to taking the

corresponding final quiz.

Student Supports

Toolbox

Each course provides a toolbox when the student/learner is in a lesson,

practice category, placement quiz, level quiz, or final quiz. Tool

availability is determined by course and can include a scratch pad,

calculator, and/or a math formula sheet.

Search

The course-wide search module allows learners to search for a word or

phrase across all lesson and practice question content. The filter allows

the learner to search only the lessons or the practice questions. The

results of the search are displayed, and the learner can choose to go

directly to any lesson or practice question listed.

STUDENT/LEARNER

Highlights

The Highlights feature is a support tool that enables students to

highlight text within a lesson for future review.

The student selects the text to be highlighted and then selects the

Highlight tool to highlight the selected text in yellow. Highlighted text

can be removed by selecting the highlighted text and then selecting

the eraser.

Students can review all text that they have highlighted across all

lessons in the course by selecting Highlights in Lessons at the top of

the Lessons screen. Selecting the eye icon allows the student to go to

the lesson that contains the highlighted text. Selecting the trash can

icon removes the highlighting from the text.

Bookmark and Notes

The Bookmarks and Notes tools are available when students are

working through a lesson, during practice-question review, and quiz-

question review. Students select the bookmark icon to mark material

STUDENT/LEARNER

for future review and/or select the note icon to write a note for future

review.

Bookmarks

Notes

Answer Eliminator

When answering a multiple-choice practice or quiz question, a

student/learner can use the Answer Eliminator tool to mark any of the

answers thought to be incorrect by selecting the X next to each of the

answer boxes.

A message is displayed, for example: I don’t think it’s D. Thus,

eliminating the answer from consideration as the correct response.

The learner selects the X again to make the answer box available.

STUDENT/LEARNER

When the learner selects an answer box to submit, it turns gray, and

the learner then selects Confirm to submit their response.

Keyboard Shortcuts

Students may use keyboard shortcuts within the program.

Lessons Module

Function Keyboard Shortcut

Next lesson

right arrow

Previous lesson

left arrow

Continue

enter

Mark High Confidence Level

h

Mark Medium Confidence Level

m

Mark Low Confidence level

l

Highlight Selection

Alt+h

Remove Highlight

Alt+shift+h

Practice/Quiz Modules

Function Keyboard Shortcut

Review next question

right arrow

Review previous question

left arrow

Submit answer

Enter

Select corresponding answer choice

A, B, C, etc.

Text Boxes

Function Keyboard Shortcut

Italics

Ctrl+i

Bold

Ctrl+b

Strikethrough

Ctrl+shift+b

Underline

Ctrl+u

SpeechStream Toolbar

The SpeechStream toolbar offers support tools when students are

using ACT WorkKeys Curriculum. Read-aloud text, single-word

translation, dictionary, picture dictionary, and screen masking are

included.

STUDENT/LEARNER

From within each course the student can select the speaker icon to

open this toolbar.

Once opened the toolbar can be moved around on the screen by

selecting and dragging the arrows on the left side of the toolbar or

minimized by selecting the left pointing arrow on the right side of the

toolbar.

Minimized view:

To expand the toolbar, select the right-pointing arrow.

Below is a description of other buttons and their functions on this

toolbar.

Touch/Click to read aloud: Read text on with dual-color highlighting in

contrasting colors by clicking on (default) or hovering over text. To turn

off, select the icon again.

Read aloud: Select the Play button to automatically read text aloud,

beginning at either the top of the page or at the beginning of a lesson,

for a set of practice questions or a quiz, using dual-color highlighting

and a natural-sounding voice. To pause, select the Pause icon. To turn

off, select the Stop icon.

STUDENT/LEARNER

Pause: Pause read-aloud of text.

Stop: Stop read-aloud of text.

Translation: Enables single words to be translated and spoken in the

translated language (English, French, German, Italian, Portuguese, and

Spanish). Select a word on the screen and then select the translation

icon from the toolbar. Select Play to read aloud text in selected

language.

Dictionary: Provides definitions of words with read aloud option to

improve comprehension. Select a word on screen and then select

dictionary icon from toolbar. Select play button to read aloud the

definition. Select X to close.

STUDENT/LEARNER

Picture Dictionary: Look up the meaning of a word and see the

dictionary definition in the form on an expressive illustration. Select a

word and then select the picture dictionary icon. Select the plan button

to read the selected word aloud. Select X to close.

Screen masking: Helps maintain focus and reduces eyestrain. This is

also helpful for students who need assistance with tracking. A tint

overlay for the whole screen with a focal reading pane. Can be

customized by color, size, and opacity. To start select the screen

masking icon. To stop, select the icon again.

Settings: Select to set voice speed, text highlight options, speech mode,

translation language, and screen mask settings. The selected settings

are maintained until the student makes a change.

General:

 Voice speed—slow, medium, or fast (default setting is medium)

 Text highlight—yellow, black, blue, or tan (default setting is yellow)

 Speech mode—click or hover (default setting is click)

STUDENT/LEARNER

Translations:

 Translating from text displayed on screen—currently only option is

English

 Translating from English to another language—Spanish, French,

German, Italian, or Portuguese

Screen tools:

 Screen Mask—set the background color, background opacity,

reading light color, reading light opacity, and reading light height.

Note: ACT is aware of some potential read-aloud issues with certain

symbols and equations used in Applied Math courses. We will

continually refine and make improvements to this functionality. We

encourage you to report any issues by using the Report Content Errors

button within the course.

Admin Dashboard: Admin Roles

Using the Admin dashboard, institution and district admins can do the

following:

 Review licenses

 Create and manage:

o Student/learner accounts

o Instructor accounts

o Additional institution admin or institution supervisor accounts

o Groups

 Set the default quiz reset limit for the institution

User Account Creation: Options and

Information Requirements

As noted above, institution and district admins can create user

accounts for students/learners, instructors, and admins (role of

institution admin and/or institution supervisor) via their corresponding

Admin dashboard:

 Student and instructor accounts:

These can be created individually

(by entering the information on screen) or in bulk using a CSV file

import.

 Admin accounts

(those with the role of institution admin and/or

institution supervisor): These can only be created individually.

Note: Students and instructors will not be able to access the platform

until after they have been loaded/created.

To create an account, the following information is needed for each user:

 Email (required)

 First and last name (required)

 Password (optional)

 SIS ID (optional customer defined student ID). This cannot be Social

Security number.

ADMIN DASHBOARD: ADMIN ROLES

User Account Creation: Considerations

ACT WorkKeys Curriculum provides different methods for creating user

accounts that provide a great deal of flexibility to the institution and

district admin user.

 Creating individually:

Student, instructor, institution admin, and

institution supervisor accounts can be created individually using the

online interface.

o If the password field is left blank, activation emails are sent out.

o If the password is entered as part of account creation, the user

creating the account will have to provide the new user with their

username, password, and the application url (which is

https://workkeyscurriculum.act.org/login).

 Creating in bulk: Student and instructor accounts can be created in

bulk using a CSV file import.

o If the password field is left blank, activation emails are sent out.

o If the password is entered as part of account creation, the user

creating the account will have to provide the new user with their

username, password, and the application url (which is

https://workkeyscurriculum.act.org/login).

 Creating as groups: Student and instructor accounts can also be

created when creating an individual group online or when creating a

group or groups using a CSV file import.

 User names: The Generate ACT WorkKeys Curriculum Student

Accounts feature can be used to create system-generated user

names for students who do not have an email address.

o The password must be entered as part of account creation. The

user creating the accounts will have to provide the new users with

username, password, and the application url (which is

https://workkeyscurriculum.act.org/login). See Creating Accounts:

Students without Email Addresses, page 63.

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User Account Creation:

Email Firewall Settings

Activation emails are sent from the @workkeyscurriculum.act.org email

account. When an account is created and the password field is left

blank, the user receives an email that prompts them to activate the

account.

IMPORTANT:

To ensure that you receive all important email messages

regarding ACT WorkKeys Curriculum, please check your spam or junk

folders and whitelist the following email domains and IP addresses:

Email domains:

 @workkeyscurriculum.act.org

 @act.org

IP Addresses:

 108.168.255.219/32

 169.44.156.176/29

 169.45.68.80/28

 169.45.70.120/29

 169.45.73.48/29

 169.45.82.232/29

 169.45.86.40/29

 169.45.87.192/27

 169.45.109.192/28

 169.45.126.160/29

 169.46.45.16/28

 169.46.66.80/28

 169.46.120.24/29

 169.47.238.0/29

 169.48.163.240/29

 169.48.166.48/29

 169.62.82.40/29

 169.63.216.192/27

ADMIN DASHBOARD: ADMIN ROLES

To avoid the issue of students not receiving notification emails or for

students/learners without an email address, see Creating Accounts for

Students without Email Addresses, page 63.

Creating Accounts Individually:

Student and Instructor Accounts

Student/learner and instructor accounts are created individually in the

same manner; however, the menu options differ. To create accounts,

take the role-appropriate steps.

Student Account

Steps in the process are as follows:

1. From the Institution or District Admin dashboard navigation menu

on the left of the screen, select Students.

2. On the Students screen, select New Students, and then choose Add

a Student from the drop-down menu.

Note: Alternatively, if you have not yet created any student

accounts for your institution, you can select the Create one! link.

ADMIN DASHBOARD: ADMIN ROLES

3. Complete the fields to define the user properties by entering the

user’s name (required), email address (required), password

(optional), and SIS ID (optional). The SIS ID is a customer defined

student ID, such as a school ID number than can include numbers,

letters, and special characters. SIS ID should only be added to

student accounts. This cannot be Social Security number.

Note: There is only one field for name. If you want the users in

alphabetical order, consider using the last-name-comma-first-

name format.

4. The next step is to assign the student to a license.

Only one license:

If there is only one active license, the system will

automatically select the current active license.

More than one license:

If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

5. After selecting the license, a list of available courses is displayed.

ADMIN DASHBOARD: ADMIN ROLES

WorkKeys NCRC Aligned Courses

Other WorkKeys Aligned Courses

ADMIN DASHBOARD: ADMIN ROLES

Essential Skills Courses

Course bundles:

Courses are organized and displayed in bundles.

The course list is based on an institution's license. By selecting the

box next to Select All you select all the courses available under your

license.

Select the box in front of each course to which the student/learner

should have access. If the student should not have access to a

course, be sure that the box in front of the course is not checked.

IMPORTANT: While you can always add course access at a later

date, you cannot go back and remove a course once access has

been granted to it.

ADMIN DASHBOARD: ADMIN ROLES

6. Select Create to create the account and return to the Students

screen.

The new user will receive an activation email at the address you

supplied.

Note: If you enter a password, it is your responsibility to provide the

new user with their username, password, and the application url

(https://workkeyscurriculum.act.org/login).

Instructor Account

Steps in the process are as follows:

1. From the Institution or District Admin dashboard navigation menu

on the left of the screen, select Instructors.

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2. On the Instructors screen, select New Instructors, and then choose

Add Instructor from the drop-down menu.

Note: Alternatively, if you have not yet created any instructor

accounts for your institution, you can select the Create one! link.

3. For an instructor account, complete the fields to define the user

properties by entering the user’s name (required), email address

(required), and password (optional).

The additional roles of Institution Admin and/or Institution

Supervisor can be assigned to the instructor account.

Note: There is only one field for name. If you want the users in

alphabetical order, consider using the last-name-comma-first-

name format.

4. The next step is to assign the instructor to a license.

Only one license:

If there is only one active license, the system will

automatically select the current active license.

More than one license:

If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

ADMIN DASHBOARD: ADMIN ROLES

5. After selecting the license, a list of available courses is displayed.

ADMIN DASHBOARD: ADMIN ROLES

WorkKeys NCRC Aligned Courses

Other WorkKeys Aligned Courses

ADMIN DASHBOARD: ADMIN ROLES

Essential Skills Courses

Course bundles:

Courses are organized and displayed in bundles.

The course list is based on an institution's license. By selecting the

box next to Select All you select all the courses available under your

license.

Select the box in front of each course to which the instructor should

have access. If the instructor should not have access to a course, be

sure that the box in front of the course is not checked.

IMPORTANT: While you can always add course access at a later

date, you cannot go back and remove a course once access has

been granted to it.

ADMIN DASHBOARD: ADMIN ROLES

6. Select Create to create the account and return to the Instructors

screen.

The new user will receive an activation email at the address you

supplied.

Note: If you enter a password, it is your responsibility to provide the

new user with their username, password, and the application url

(https://workkeyscurriculum.act.org/login).

Creating Accounts Individually:

Admin Accounts

Complete the following process to create an admin account with the

role of institution admin and/or institution supervisor.

Steps in the process are as follows:

ADMIN DASHBOARD: ADMIN ROLES

1. From the Institution or District Admin dashboard navigation menu

on the left of the screen, select Admins.

2. On the Admins screen, select New Admin.

3. Complete the fields to define the user properties by entering the

user’s name (required), email address (required), and password

(optional).

Note: There is only one field for name. If you want the users in

alphabetical order, consider using the last-name-comma-first-

name format.

4. Check the box in front of each role you wish the admin user to have.

Institution admin role:

This enables the user to create accounts and

groups.

Institution supervisor role:

This enables the user to run reports,

create assignments, and grant additional attempts on quizzes on a

per student per course basis.

For more information, see Institution Administration Roles, page 27.

ADMIN DASHBOARD: ADMIN ROLES

IMPORTANT:

If you want a user to have the role of instructor along

with the role of institution admin and/or institution supervisor, you

first must create an instructor account and add the additional role(s)

to that account.

5. Select Create to create the account and return to the Admins

screen.

The new user will receive an activation email at the address you

supplied.

Note: If you enter a password, it is your responsibility to provide the

new user with their username, password, and the application url

(https://workkeyscurriculum.act.org/login).

Creating Accounts in Bulk:

Student and Instructor Accounts

To create student or instructor user accounts in bulk with data from an

Excel spreadsheet, follow the process described below.

IMPORTANT:

If you wish to create student or instructor accounts in

bulk while also adding them to groups, follow the steps for Creating

Groups in Bulk, page 110.

Student Accounts Upload Multiple

Steps in the process are as follows:

ADMIN DASHBOARD: ADMIN ROLES

1. From the Institution or District Admin dashboard navigation menu

on the left side of the screen, select Students.

2. On the Students screen, select New Students, then choose Upload

Multiple from the drop-down menu.

3. Follow the instructions on the screen to create a CSV file containing

the appropriate data and formatting.

a. Locate the following information for each student:

• Email (required)—can be real or mock/faux email address

• Name (required) —first and last name

• Password (optional)—

o Real-valid email:

If a real/valid email is used, this field can

be left blank. The user will receive an email with

instructions for creating a password

o Mock/faux email:

If a mock/faux email address is used, this

field is required. The admin must create and distribute the

login credentials.

b. Create a spreadsheet in Excel with four column headers: email,

name, password , and sis_id.

IMPORTANT:

All four headings are required, in this order and in

lowercase letters, even if you are leaving some information blank.

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It should look like this:

c. Fill in each student’s information below the headers (top row).

Note: There is only one field for name. If you want the users in

alphabetical order, consider using the last-name-comma-first-

name format.

IMPORTANT:

All four headings are required, in this order and in

lowercase letters, even if you are leaving some information blank.

It should look like this:

4. Save the spreadsheet to your desktop in a CSV UTF-8 (comma

delimited) (*.csv) format. By default, Excel saves spreadsheets in a

.xls or .xlsx format. Make sure you save your data in the appropriate

format.

Note: A maximum of 999 rows can be loaded in each CSV file. If you

have more than 999 users, you will need to create more than one

file.

5. Back on the Upload Multiple screen, the next step is to assign the

students to a license;

Only one license:

If there is only one active license, the system will

automatically select the current active license.

More than one license:

If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

ADMIN DASHBOARD: ADMIN ROLES

6. After selecting the license, a list of available courses is displayed.

WorkKeys NCRC Aligned Courses

Other WorkKeys Aligned Courses

ADMIN DASHBOARD: ADMIN ROLES

Essential Skills Courses

Course bundles:

Courses are organized in bundles, and by selecting

the box next to Select All you select all the courses in that bundle.

The course list is based on an institution's license.

Select the box in front of each course to which the student/learner

should have access. All students will have access to the same

courses. If the students should not have access to a course, be sure

that the box in front of the course is not checked.

IMPORTANT: While you can always add course access at a later

date, you cannot go back and remove a course once access has

been granted to it.

ADMIN DASHBOARD: ADMIN ROLES

7. Using Browse, search your desktop to locate the CSV file you

created, select the file, and then choose Upload to import the file.

A status message appears when the file has finished uploading and

the new accounts are listed on the Students screen.

Real-valid email:

If a real/valid email was used and nothing was

entered in the password field, the user will receive an activation

email.

Mock/faux email: If a mock/faux email address was used, the email

address, password, and application

(https://workkeyscurriculum.act.org/login) must be provided to each

user.

ADMIN DASHBOARD: ADMIN ROLES

Instructor Accounts Upload Multiple

Steps in the process are as follows:

1. From the Institution or District Admin dashboard navigation menu

on the left side of the screen, select Instructors.

2. On the Students screen, select New Instructors, then choose

Upload Multiple from the drop-down menu.

3. Follow the instructions on the screen to create a CSV file containing

the appropriate data and formatting.

a. Locate the following information for each instructor:

• Email (required)—can be real or mock/faux email address

• Name (required) —first and last name

• Password (optional)—

o Real-valid email:

If a real/valid email is used, this field can

be left blank. The user will receive and email with

instructions for creating a password

o Mock/faux email: If a mock/faux email address is used, this

field is required. The admin must create and distribute the

login credentials.

b. Create a spreadsheet in Excel with three column headers: email,

name, and password.

ADMIN DASHBOARD: ADMIN ROLES

IMPORTANT: All three headings are required, in this order and in

lowercase letters, even if you are leaving some information blank.

It should look like this:

c. Fill in each instructor’s information below the headers (top row).

Note: There is only one field for name. If you want the users in

alphabetical order, consider using the last-name-comma-first-

name format.

IMPORTANT:

All four headings are required, in this order and in

lowercase letters, even if you are leaving some information blank.

It should look like this:

4. Save the spreadsheet to your desktop in a CSV UTF-8 (comma

delimited) (*.csv) format. By default, Excel saves spreadsheets in a

.xls or .xlsx format. Make sure you save your data in the appropriate

format.

Note: A maximum of 999 rows can be loaded in each CSV file. If you

have more than 999 users, you will need to create more than one

file.

5. Back on the Upload Multiple screen, the next step is to assign the

instructors to a license:

ADMIN DASHBOARD: ADMIN ROLES

Only one license: If there is only one active license, the system will

automatically select the current active license.

More than one license:

If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

6. After selecting the license, a list of available courses is displayed.

WorkKeys NCRC Aligned Courses

ADMIN DASHBOARD: ADMIN ROLES

Other WorkKeys Aligned Courses

Essential Skills Courses

Course bundles:

Courses are organized and displayed in bundles.

The course list is based on an institution's license. By selecting the

box next to Select All you select all the courses available under your

license.

Select the box in front of each course to which the instructor should

have access. If the instructor should not have access to a course, be

sure that the box in front of the course is not checked.

IMPORTANT: While you can always add course access at a later

date, you cannot go back and remove a course once access has

been granted to it.

ADMIN DASHBOARD: ADMIN ROLES

7. Using Browse, search your desktop to locate the CSV file you

created, select the file, and then choose Upload to import the file.

A status message appears when the file has finished uploading and

the new accounts are listed on the Instructors screen.

a. Real-valid email:

If a real/valid email was used and nothing was

entered in the password field, the user will receive an activation

email.

b. Mock/faux email: If a mock/faux email address was used, the

email address, password, and application

(https://workkeyscurriculum.act.org/login) must be provided to

each user.

ADMIN DASHBOARD: ADMIN ROLES

Creating Accounts:

Students without Email Addresses

The Generate ACT WorkKeys Curriculum Student Accounts option

within the platform allows you to create accounts for users without

supplying an active email address. It generates a generic name, a

username using a mock/faux email account (using the

@workkeyscurriculum.act.org domain), and a password for each

student/learner.

When using this option, it is the responsibility of the institution or

district admin to distribute the login username (mock/faux email

address), password, and application url

(https://workkeyscurriculum.act.org/login) to each student/learner.

With this option, students/learners should not change the email

address associated with their account and cannot use the Reset

Password option on the login page. All students/learners will have the

default name Student. The institution or district admin can update this

information, or the student/learner can update this information after

the account is created. See Managing Existing User Accounts, page 98.

To use this option, perform the following steps:

1. From the Institution or District Admin dashboard navigation menu

on the left, select Students.

2. On the Students screen, select New Students and select Generate

ACT WorkKeys Curriculum Student Accounts from the drop-down.

ADMIN DASHBOARD: ADMIN ROLES

3. On the Generate Email Account screen, follow the instructions

presented.

a. Determine which prefix should be used for the email

addresses being created and enter it in the Prefix box. The

prefix and system assigned number will appear in front of the

@workkeyscurriculum.act.org.

b. Determine how many student accounts you want created

and enter that number in the Count box.

Note: The institution or district admin is determining only

how many student accounts they want created and not the

numbers that will be used in the email addresses.

c. Determine a password that will be assigned to all of the

student accounts being created and enter it in the Password

box.

4. The next step is to assign the students to a license.

ADMIN DASHBOARD: ADMIN ROLES

Only one license: If there is only one active license, the system will

automatically select the current active license.

More than one license:

If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

5. After selecting the license, a list of available courses is displayed.

WorkKeys NCRC Aligned Courses

ADMIN DASHBOARD: ADMIN ROLES

Other WorkKeys Aligned Courses

Essential Skills Courses

Course bundles: Courses are organized and displayed in bundles.

The course list is based on an institution's license. By selecting the

box next to Select All you select all the courses available under your

license.

Select the box in front of each course to which the student/learner

should have access. All students will have access to the same

courses. If the student should not have access to a course, be sure

that the box in front of the course is not checked.

IMPORTANT: While you can always add course access at a later

date, you cannot go back and remove a course once access has

been granted to it.

ADMIN DASHBOARD: ADMIN ROLES

6. Select Generate.

The institution or district admin will receive an email when the

accounts have been created.

Because the email addresses are not real, the institution or district

admin must distribute the email addresses, passwords, and

application url (https://workkeyscurriculum.act.org/login) to the

students.

Updating Name

Optionally, after the new student accounts have been created, the

institution or district admin can replace the generic Student name

with the actual name of the student that will be using the ACT

WorkKeys Curriculum generated email address.

To use this option, perform the following steps:

1. From the Institution or District Admin dashboard navigation

menu on the left, select Students.

2. Select one of the new student accounts that was just created.

ADMIN DASHBOARD: ADMIN ROLES

3. Select Edit.

4. In the Name field, replace Student with the actual student’s

name.

5. Select Update Student

Notes:

• The institution admin or district admin determines which prefix

is used when creating the student accounts, but the number

included in the email addresses are assigned by the program.

• Multiple institutions could be using the same prefix. For

example, two schools could both be using EHS as their prefix,

which can result in a gap in the numbers being used in each

school’s system-generated emails.

Requesting Additional Accounts: District

Admins, District Supervisors, and/or

Organization Supervisors

Only ACT staff can create or manage accounts for the roles of district

admin, district supervisor, and/or organization supervisor. To submit a

request, use the Contact ACT WorkKeys Curriculum Support form. Use

the Description field for the details:

 Full Name

 Email

 Role(s) to be associated with the account

 Name of District or Organization with which the user account is to

be associated

Managing Existing User Accounts:

Students, Instructors, and Institution

Admin/Supervisors

After accounts have been created, Institution Admin and District

Admin users can both view and edit student, instructor, and admin

(institution admin or institution supervisor) account information. In

ADMIN DASHBOARD: ADMIN ROLES

addition to general maintenance, this can be useful when users forget

their passwords or need to change the groups they are assigned to.

Managing Student or Instructor Accounts

The process for managing user accounts is the same for student and

instructor accounts. The instructions in this section are written for

managing student accounts.

IMPORTANT:

If you are managing instructor accounts, select the

appropriate options for instructors.

To work with student (or instructor) accounts, as a user with the

institution or district admin role, follow these steps:

1. Select Students (Instructors) from the navigation menu on the

Institution Admin or District Admin dashboard.

2. A list of all students (instructors) in the institution is displayed:

Complete the appropriate action:

a. Select Download Students CSV (Download Instructors CSV) to

export a file of all students (instructors) in the institution that

includes the user’s name, email address, access status (valid,

pending, or expired), date account created, a list of groups in

which the student (instructor) is a member, and the SIS_ID which

is only part of a student account.

b. Use Filters to search for a specific student (instructor), based on

the user’s name or email address. Data can be sorted by name,

email or date account was created.

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c. Select New Students (New Instructors) to create individual or

multiple student (instructor) accounts

d. Select a specific student (instructor) account for more detailed

information:

• Select Edit to make changes to the student’s (instructor’s)

name, email address, password, or SIS_ID which is only part of

a student account

• Select Impersonate to impersonate the student (instructor)

• Select Assign License to grant student (instructor) access if

their account has expired or grant access to additional

courses

Managing Admin Accounts

To work with admin accounts, as a user with the institution or district

admin role, follow these steps:

1. Select Admins from the navigation menu on the Institution Admin

or District Admin dashboard.

A list of all admins in the institution is displayed:

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2. Select a specific admin account for more additional options:

• Select Edit to make changes to the admin's name, email

address, or password.

• Select Impersonate to impersonate the user.

Adding Courses to an Existing Account: Student

or Instructor

There are two methods an institution admin or district admin can use

to add one or more additional courses to an existing student or

instructor account.

 For multiple users: Use a bulk CSV file upload (recommended if

multiple users need access to the same courses).

 For single users: Select Assign License in each student’s (instructor’s)

individual page.

These instructions assume that the user has been assigned a license

that provides access to one or more courses, but the user does not have

access to every course on the license.

IMPORTANT:

Providing a user with access to a course that is not

available through their license requires either updating the license or

assigning the user to a different license.

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Adding Courses to Existing Accounts in Bulk via

CSV File Upload: Student or Instructor

Steps in the process are as follows:

1. Go to the Institution Admin or District Admin dashboard. If you are

changing course access for instructors, select the Instructors (or

Students) tab.

2. Select Download Instructors CSV link at the top of the page.

Or, if you are changing course access for learners, select the

Students tab and then select Download Students CSV link.

3. Open the CSV file that you downloaded and locate the users that

need their course access updated. Delete the rest of the users from

the CSV file.

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4. Rearrange the data in the CSV file to have three columns with the

headers email, name, and password. There will be no data in the

fields under the password header. Save the CSV file.

5. If you are working with learners, go back to the Students tab in the

Institution Admin or District Admin dashboard and select New

Students.

6. Select Upload Multiple from the drop-down list.

Note: If you are working with instructors, follow the same

instructions, but use the Instructors tab.

The next page will include instructions for uploading the CSV file.

7. Use the CSV file you created in Step 2 and follow the instructions

shown.

8. At the bottom of the page, select the license these users should be

part of and check the box next to each new course to which these

learners should have access.

Note: Users can be added or assigned to the same license they are

already on at this stage. Adding users to a new license is only

needed if the courses being added are not included with the

current license.

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9. Upload the CSV file by selecting Upload at the bottom of the screen.

The users’ course access will update after the upload is complete.

Adding Courses to an Existing Individual

Instructor Account

Steps in the process are as follows:

1. Go to the Institution or District Admin dashboard. Select Instructors

tab.

2. Select the instructor to be given access to an additional course(s).

Note: a list of courses to which the student currently has access is

displayed at the top of the screen.

3. Select Assign License to update their course access.

Only one license: If there is only one active license, the system will

automatically select the current active license.

More than one license: If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

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4. Select the box in front of each additional course to which the

instructor should have access.

Note: It is not necessary to select any of the courses to which the

instructor already has access.

REMEMBER: Once access to a course has been given it cannot be

removed.

5. Select Assign.

6. The list of courses to which the instructor has access has been

updated to include the new course(s).

Adding Courses to an Existing Student Account

Steps in the process are as follows:

1. Go to the Institution or District Admin dashboard. Select Students

tab.

2. Select the student to be given access to an additional course(s).

Note: a list of courses to which the student currently has access is

displayed at the top of the screen.

3. Select Assign License to update their course access.

Only one license:

If there is only one active license, the system will

automatically select the current active license.

More than one license:

If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

4. Select the box in front of each additional course to which the

student should have access.

Note: It is not necessary to select any of the courses to which the

student already has access.

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REMEMBER: Once access to a course has been given it cannot be

removed.

5. Select Assign.

6. The list of courses to which the student has access has been

updated to include the new course(s).

Creating Groups

A group is used to associate students with instructors in an institution.

Instructors can work only with students who are in groups in which the

instructor is also a member. Students and instructors can belong to

multiple groups and can be added or removed from existing groups.

Institution or District Admins can create groups via their corresponding

Admin dashboard. Groups can be created individually (by entering the

information on screen) or created in bulk (by uploading spreadsheet

data saved in a CSV file). For each group you will need to assign:

 Group name

 One or more students (preferred, but not required)

 One or more instructors (preferred, but not required)

Note: An instructor will not be able to access a student’s information

unless the instructor is assigned to the same group as that student.

Creating Groups Individually

To create a single group, complete these steps:

1. From the Institution Admin or District Admin dashboard navigation

menu, select Groups.

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2. Select New Group, and then choose New Group from the drop-

down menu.

Note: Alternatively, you can use the Create one! link that is

available when there are no groups for your institution.

3. On the Assign Name screen, type a unique name for the group in

the Group Name field and, if desired, enter a date in the Preset

Study Plan Completion Date (Optional) field.

Notes:

• Study plan dates will carry over from the group to the

associated student accounts, serving as a countdown on the

calendar of the students’ Learning Plan screens.

• Group names are case sensitive (e.g. “Junior 2026” and “juniors

2026” are two different group names).

4. Select Next.

5. On the All Available Instructors tab of the Instructor Management

screen, check the box next to the names of the instructors to assign,

then select Add to Group.

You can also use the checkbox below the All Available Instructors

tab heading to select or unselect all listed instructors.

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6. If you wish to add an instructor not currently on the All Available

Instructors tab, select New Instructors, then select either Add

Instructor or Upload Multiple from the drop-down menu and follow

the subsequent instructions.

Note: Once the new instructor has been added to the tab, you will

need to complete step 5 to add the new instructor to the group.

The assigned instructors now appear on the Instructors in Group

tab.

7. On this tab, you can check the box next to an instructor’s name and

select Remove from Group to remove that instructor from the

group, if needed.

8. When you are done assigning instructors to the new group—or if

you want to skip instructor assignment now and add them later—

select Next.

9. On the All Available Students tab on the Student Management

screen, check the box next to the names of the students to assign,

then select Add to Group.

Note: You can also use the checkbox below the All Available

Students tab heading to select or unselect all listed students.

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10. If you wish to add a student not currently on the All Available

Students tab, select New Students, then select either Add Student

or Upload Multiple from the drop-down menu and follow the

subsequent instructions.

Note: Once the new student has been added to the tab, you will

need to complete step 8 to add the new student to the group.

The assigned students now appear on the Students in Group tab.

11. On this tab, you can check the box next to a student’s name and

select Remove from Group to remove that student from the group,

if needed.

12. When you are done, select Finish to return to the updated Groups

screen.

Note: Before selecting Finish, you can change the information for

the group by using the Back to options at the top of each screen.

When done, select Next to return to the screen with the option to

select Finish.

IMPORTANT:

The group will not be created in the system until you

select Finish.

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Creating Groups in Bulk

Depending on the data you include in your spreadsheet, this option can

be used to:

 Create new groups

 Upload new students/instructors

 Assign students/instructors to groups

 Import new students/instructors directly into existing group

 Add existing students/instructors to existing group

IMPORTANT:

This bulk upload process cannot be used to change an

existing user’s name, email address, or password. The import will fail if

the name or email address of an existing user does not match the

platform’s current information for that user.

To create groups in bulk, complete these steps:

1. From the Institution or District Admin navigation dashboard menu,

select Groups.

2. Select New Group and then choose Upload Multiple from the drop-

down menu.

3. Follow the instructions on the screen to create a CSV file containing

the appropriate data and formatting.

a. Locate the following information for each user:

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• Group name (optional)—If left blank, the user will be imported

but not added to a group

• Name (required)—first and last name

• Email (required)—Real or mock/faux email address

• Password (optional)—

o Real-valid email:

If a real/valid email is used, this field can

be left blank. The user will receive and email with

instructions for creating a password

o Mock/faux email: If a mock/faux email address is used, this

field is required. The admin must create and distribute the

login credentials.

• User_type (required)—Must be either “student” or “instructor”

(all lowercase letters)

• User sis_id (optional) this is a customer defined student ID,

such as a school ID number than can include numbers,

letters, and special characters. SIS ID should only be added to

student accounts.

b. Create a spreadsheet in Excel with six column headers:

group_name, name, email, password, user_type, and sis_id.

IMPORTANT:

All six headings are required, in this order and in

lowercase letters, even if you are leaving some information blank.

It should look like this:

c. Fill in each user’s information below the headers (top row).

When entering user_type, be sure that student and instructor

are entered in lowercase letters.

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Notes:

• If an existing group name is entered into column A, users will

be added to that existing group once the CSV file is

uploaded. If the group does not exist, it will be created, and

users will be assigned to it once the CSV file is uploaded.

• Group names are case sensitive (e.g. “Juniors 2025” and

“juniors 2025” are two different group names).

• If you are using real/valid email addresses, leave the

password fields blank.

• If you are using mock/faux email addresses, the password

fields for those users must be populated.

4. Save the spreadsheet to your desktop in a CSV UTF-8 (comma

delimited) (*.csv) format. By default, Excel saves spreadsheets in a

.xls or .xlsx format. Make sure you save your data in the appropriate

format.

Note: A maximum of 999 rows can be loaded in each CSV file. If you

have more than 999 users, you will need to create more than one

file.

5. Back on the Upload Multiple screen, the next step is to assign the

license:

Only one license:

If there is only one active license, the system will

automatically select the current active license.

More than one license:

If there is more than one active license, a

drop-down menu will be available to select the appropriate license

to be used.

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6. After selecting the license, a list of available courses is displayed. The

course list is based on the Institution's license.

WorkKeys NCRC Aligned Courses

Other WorkKeys Aligned Courses

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Essential Skills Courses

Course bundles:

Courses are organized and displayed in bundles.

The course list is based on an institution's license. By selecting the

box next to Select All you select all the courses available under your

license.

Select the box in front of each course to which the students and

instructors should have access. If the students and instructors

should not have access to a course, be sure that the box in front of

the course is not checked. Select the box in front of Select All to give

the students and instructors access to all courses displayed.

IMPORTANT: While you can always add course access at a later

date, you cannot go back and remove a course once access has

been granted to it.

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7. Using Browse, search your desktop to locate the CSV file you

created, select the file, and then choose Upload to import the file.

A status message appears when the file has finished uploading and

the new accounts are listed on the Students and Instructors screen.

Real-valid email:

If a real/valid email was used and nothing was

entered in the password field, the user will receive an activation

email.

Mock/faux email:

If a mock/faux email address was used, the email

address, password, and application

(https://workkeyscurriculum.act.org/login) must be provided to each

user.

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Deleting a Group

Steps in the process are as follows:

1. From the Institution Admin or District Admin dashboard navigation

menu, select Groups.

2. Select the group to be deleted from the list of groups displayed.

3. Remove all instructors and students from the group.

a. Select the Instructors tab and then select Manage next to

Instructors.

b. Select the Instructors in Group tab, next select the box in front of

Selected (which selects all instructors in the group), and finally

select Remove from Group.

c. Select Save Group.

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d. Select the Students tab and then select Manage next to

Students.

e. Select the Students in Group tab, next select the box in front of

Selected (which selects all students in the group), and finally

select Remove from Group.

f. Select Save Group.

4. Select Delete Group and then select Confirm Delete.

Managing a Group

An Institution Admin or District Admin can change the name of an

existing group and can add or remove instructor(s) and/or student(s)

from an existing group.

Change the Name of a Group

Steps in the process are as follows:

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1. From the Institution Admin or District Admin dashboard navigation

menu, select Groups.

2. Select the group from the list of groups displayed.

3. Select Edit.

4. Change the name of the group and select Save.

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Add or Remove Students from a Group

Steps in the process are as follows:

1. From the Institution Admin or District Admin dashboard navigation

menu, select Groups.

2. Select the group to manage from the list of groups displayed.

a. Select the Students tab and then select Manage next to

Students.

b. To remove a student, select the Students in Group tab, then

select the box in front of each student’s name to be removed

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from the group, select Remove from Group, and finally select

Save Group.

c. To add a student, select the All Available Students tab, then

select the box in front of each student ’s name to be added to

the group, select Add to Group, and finally select Save Group.

Note: If you wish to add a student not currently on the All

Available Students tab, select New Students, then select either

Add Student or Upload Multiple from the drop-down menu and

follow the subsequent instructions.

Add or Remove Instructors from a Group

Steps in the process are as follows:

1. From the Institution Admin or District Admin dashboard navigation

menu, select Groups.

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2. Select the group to manage from the list of groups displayed.

a. Select the Instructors tab and then select Manage next to

Instructors.

b. To remove an instructor, select the Instructors in Group tab,

then select the box in front of each instructor’s name to be

removed from the group, select Remove from Group, and finally

select Save Group.

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c. To add an instructor, select the All Available Instructors tab,

then select the box in front of each instructor’s name to be

added to the group, select Add to Group, and finally select Save

Group.

Note: If you wish to add an instructor not currently on the All

Available Instructors tab, select New Instructors, then select

either Add Instructor or Upload Multiple from the drop-down

menu and follow the subsequent instructions.

Default Quiz Reset Limit (Settings)

Note: Users with the role of institution or district admin can set a

default number of quiz resets that students in their institution(s) can

have on all quizzes in all courses to which the students have access.

For example, if the default number of resets is set to 1, it means

students can take each quiz a maximum of two times. The initial

attempt at a quiz is the first attempt and resetting and retaking the

quiz is the second attempt.

Set the Quiz Reset Limit

Steps in the process are as follows:

1. From the Institution or District Admin Dashboard select Settings.

The current default value is displayed in the Quiz Reset Limit field.

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Note: If a default setting is not entered at the institution level, the

course-level reset limit is applied, which is 20 for all courses except

the Quick Guide course which is set to 2.

2. Select Edit to change the Quiz Reset Limit.

3. Enter the new default value in the Number of quiz resets allowed

field. The up and down arrows can also be used to change the value.

4. Select Save. The user is returned to Settings on the Institution or

District Admin dashboard and the new value is displayed in Quiz

Reset Limit.

Note: Users with the role of instructor or institution supervisor can

grant additional attempts on quizzes on a per-student, per-course

basis overriding the default quiz reset limit. See Reporting

Dashboard Tools: Student Listing (Quiz Resets), page 140.

Reporting Dashboard:

Instructor and Supervisor Roles

The Reporting Dashboard provides access to reporting data and

Instructor Resources and the ability to create assignments and both

banner and in-app messages as well as the ability to grant students

additional attempts on quizzes.

Users with the following roles have access to the Reporting Dashboard:

 Instructor

 Institution Supervisor

 District Supervisor

 Organization Supervisor

Notes:

 Users with the role of institution or district supervisor role are usually

also given the complementary institution or district admin role.

 Users with access to both the Admin dashboard (via admin roles)

and Reporting Dashboard (via supervisor roles) switch between

dashboards by selecting the Profile Icon and then selecting the

desired dashboard from the drop-down menu.

Reporting Dashboard Sections

The reporting dashboard provides the menu options listed below.

 Tools

o Assignments

o Instructor Resources

o Message Center

o Student Listing

 Analytics

o Students

o Groups

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o Institutions

o Districts (if the user has the role of Organization Supervisor)

 Real-Time

o Real-Time Reports

o Session Detail Reports

o Quiz Reports

Access to the sections of the Reporting Dashboard is based on the

user’s role. See the sections that follow for examples of Reporting

Dashboards for different roles.

Instructor, Institution Supervisor, and District and Organization Supervisor

Reporting Dashboards

Tools: Assignments

An assignment is a selection of tasks:

 Each task is comprised of the following:

o Lesson or

o Practice questions set or

o Quiz

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 Each assignment is for a single course.

 Instructors and institution supervisors can create assignments for

students within their assigned group(s) or institution(s) respectively.

 Students or groups can be added to an assignment either when an

assignment is created or by editing an existing assignment.

Note: Instructor and institution supervisors can create specific

assignments, however students automatically have access to all

course content for any course to which they have been given access.

Create a New Assignment

Steps in the process are as follows:

1. From the Reporting Dashboard navigation menu on the left side of

the screen, select Assignments.

2. A list of any previously created assignments is displayed. Select

Create.

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3. Complete the following actions:

a. Enter a name for the assignment.

b. Select the course for the assignment.

c. Select the student(s) to receive the assignment. Use Search to

select a specific student. Select a group from the Groups drop-

down list to display only students associated with the selected

group.

4. Select Continue.

5. Choose which tasks to associate with the assignment.

a. A list of all tasks (lessons, practice question categories, and

quizzes) in the course is displayed in the column on the left.

b. Add tasks to the assignment either by selecting the plus sign (+)

next to each task or dragging and dropping the task title from

the column on the left to the column on the right.

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c. Remove tasks from an assignment by selecting the X next to the

task in the right-hand column or by dragging the task from the

column on the right to the column on the left.

Note: The list of available tasks to choose from can be filtered by

using the Filter Options tab above the list of tasks.

d. Optionally, use Filter Options above the list of tasks to search or

filter the list to find the desired tasks.

• You can filter by content type: lesson, practice questions, or

tests (quizzes).

• You can also filter by the estimated time it takes to complete

the task: less than 15 minutes, 15–30 minutes, 30–60 minutes,

or 60+ minutes.

• Search using a word or phrase.

6. When you have finished choosing tasks, select Continue.

A summary page is displayed.

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7. Review the assignment information:

a. Select Students to view the list of students set up to receive the

assignment.

b. Select Tasks to view the tasks that make up the assignment.

Note: If you need to make changes, you can edit the assignment

after it has been created.

8. Select Assign and return to the Assignments screen.

Managing an Existing Assignment

Instructors and institution supervisors can access existing assignments

by selecting Assignments from the Reporting Dashboard.

Note: Users can only view, change, and/or delete assignments that

they have created.

Steps in the process are as follows:

1. To view summary information for an assignment, select the

assignment name from the displayed list.

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2. From this screen, a user can also change or delete the assignment.

a. To change the assignment: Select Edit. You will go through the

same screens that you used when you initially created the

assignment (Set Up, Assign Tasks, and Confirm) to:

• Add or remove student(s) associated with the assignment

• Add or remove tasks (lessons, practice question sets or

quizzes) associated with the assignment

Note: The course selection cannot be changed once an

assignment is created.

b. To delete the assignment: Select Delete, then select OK on the

pop-up confirmation window. You will be returned to your

updated list of assignments.

Review Performance Data on Assignments

Instructor and institution supervisors can view reporting data for an

assignment they have created.

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Steps in the process are as follows:

1. To view, select Assignments from the Reporting Dashboard and

then select a specific assignment from the list.

2. Select Student Reports to see the list of students associated with

the assignment along with summary progress data.

3. Select Task Details to see a list of all tasks within that assignment.

Note: Performance data on assignments is also included in Real-Time

Reports, which can be viewed by institution supervisors as well as

instructors in the same group as the student. For more information,

see Real-Time: Real-Time Reports, page 172.

Tools: Instructor Resources

The Instructor Resources tool enable users to download files directly

from the Reporting Dashboard. Currently, Instructor Resources include

student workbooks and the corresponding facilitator’s guides for

selected WorkKeys NCRC-aligned and Essential Skills courses.

Note: Users with the role of instructor or institution supervisor have

access to Instructor Resources. Available materials are based on the

courses included in the institution’s license. Additionally, for instructors,

the available materials are based on the courses to which the

instructor has access.

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Student Workbooks

The student workbooks contain the same content (lessons, practice

questions, and quizzes) found in the online version of ACT WorkKeys

Curriculum. The student workbooks do not contain placement quizzes.

Answers to the practice questions are included in the student

workbooks. Answers to the level and final quizzes are included in the

corresponding Facilitator’s Guide.

ACT WorkKeys Curriculum WorkKeys-aligned workbooks:

 WorkKeys Curriculum: Applied Math Levels 3–7 Workbook

 WorkKeys Curriculum: Graphic Literacy Levels 3–7 Workbook

 WorkKeys Curriculum: Workplace Documents Levels 3–7 Workbook

 Spanish WorkKeys Curriculum: Applied Math Levels 3–7 Workbook

 Spanish WorkKeys Curriculum: Graphic Literacy Levels 3–7

Workbook

 Spanish WorkKeys Curriculum: Workplace Documents Levels 3–7

Workbook

ACT WorkKeys Curriculum Essential Skills workbooks:

 WorkKeys Curriculum Essential Skills: Customer Service Workbook

 WorkKeys Curriculum Essential Skills: Financial Awareness

Workbook

 WorkKeys Curriculum Essential Skills: Interpersonal and Business

Communication Workbook

 WorkKeys Curriculum Essential Skills: Problem Solving and Critical

Thinking Workbook

 WorkKeys Curriculum Essential Skills: Working in Teams Workbook

 WorkKeys Curriculum Essential Skills: Work Discipline Workbook

Facilitator’s Guides

The facilitator’s guides contain copies of the level and final quizzes

along with the corresponding answer keys. Course overviews and

suggestions for how to facilitate student learning using workbooks are

also included.

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ACT WorkKeys Curriculum Facilitator’s Guides

 WorkKeys Curriculum NCRC Facilitator’s Guide

 Spanish WorkKeys Curriculum NCRC Facilitator’s Guide

 WorkKeys Curriculum Essential Skills Facilitator’s Guide

How to Access Instructor Resources

Steps in the process are as follows:

1. From the Reporting Dashboard navigation menu, select Instructor

Resources.

Based on the user’s role and the license for the institution, a list of

available resources is displayed.

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2. Search for a file by course name, type of file, and/or keyword search:

a. Select All Courses, from the drop-down list, select a specific

course, and then select Search.

b. Select All Extensions, from the drop-down list, select a specific

extension type, and then select Search.

c. Enter a keyword or phrase in the File Name field and then select

Search.

3. To download a file, select Download on the far-right side.

A popup appears in the lower left side of the screen with the name

of the file.

4. Select the arrow next to the file name, and then select Open.

A new window opens showing the selected Instructor Resource file.

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5. The file can be saved to the user’s desktop.

Note: Directions may vary based on the browser used.

Instructor Resources Usage Questions

Q: Can I download and print the workbooks and facilitator’s guides?

A: Yes, you may download and reproduce any of the content available

under Instructor Resources. The workbooks may be used only with

individuals covered under your ACT WorkKeys Curriculum license. The

facilitator’s guides are to be used only by instructors and administrative

staff for your site.

Q: Can I distribute the answer keys to individuals using the workbooks?

A: No, the answer keys should be used only by instructors and

administrative staff.

Q: Can I post the workbooks to a website?

A: No, posting the workbooks to a website is a violation of your license.

Q: Can I post the facilitator’s guides to a website?

A: No, posting the facilitator’s guides to a website is a violation of your

license.

Q: Can I share a facilitator’s guide with a student/learner that I am

working with?

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A: No, as the facilitator’s guides contain answer keys, they should not be

shared with students/learners.

Tools: Message Center

Instructors or institution supervisors can create banner and in-app

messages for the students/learners within their assigned group(s) or

institution respectively.

Note: Users with the role of institution supervisor usually also have the

role of institution admin.

Create Banner Message

Instructors and institution supervisors can post a dismissible message

to be viewed by students in a specific group or by all students in groups

that the user manages for a specified period. Banner messages are

displayed in all courses to which the student has access and can either

be dismissed by the student or will no longer appear after the specified

end date.

Steps in the process are as follows:

1. From the Reporting Dashboard select Message Center and then

select Create Banner Message.

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2. In the Banner Message box enter the text for the message which

can include bolding, italics, strikethrough, and underline.

3. Select the Dates Active field, select date range that the message

will be displayed, and then select Apply.

4. Select a specific group or All for all groups the user manages to

receive the message.

5. Select Preview to see a preview of the message.

6. Select Post.

7. Select Post again, as confirmation.

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This is what the student sees:

Create In-App Message

Instructors and institution supervisors can send a dismissible message

to the inbox of an individual student or groups of students that the user

manages.

Steps in the process are as follows:

1. From the Reporting Dashboard select Message Center and then

select Create In-App Message.

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2. Enter the title of the message in the Title field.

3. Enter the text of the message in the Message field, which can

include bolding, italics, strikethrough, and underline.

4. Select Recipients.

a. Use Search to select a specific student.

b. In the Group field select All to display all students or select

a specific group from the drop-down list to display only

those students associated with the selected group.

c. Select the check box in front of each student to receive

the message or select Select All to select all students

displayed.

5. Select Send.

6. Select Send again, as confirmation.

This is what the student sees:

Managing Messages

Instructors and institution supervisors can only view/manage messages

they have created.

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Steps in the process are as follows:

1. From the Reporting Dashboard select Message Center and then

select Banner Message or In-App Message.

2. Use Search to identify a message using the message ID, message

title, or text string in message.

3. Select a specific message for additional details.

Tools: Student Listing (Quiz Resets)

Note: Users with the role of instructor or institution supervisor can

grant additional attempts on quizzes on a per-student, per-course

basis overriding the institution-level default quiz reset limit.

Steps in the process are as follows:

1. From the Reporting Dashboard navigation menu select Student

Listing. A list of students to which the user has access is displayed.

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Select All Courses and then select a specific course name to display

all students who have access to selected course.

Use Search to filter by student name, email, or ID.

2. Select the student to be granted additional quiz attempts.

Summary information on the student is displayed at the top,

including the student name, email, institution name, groups in

which the student is a member, and courses to which the student

has access.

Select Impersonate to impersonate the student and view the

program from their perspective.

Below the summary information are banners for each course to

which the student has access.

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3. Select the plus symbol (+) next to the course name to expand the

view to grant additional quiz attempts and select the minus symbol

(-) to collapse.

• Reset Limit: The default quiz reset limit for the for the

institution is displayed under Reset Limit.

• Quizzes: The names of the quizzes associated with the course

are displayed in the Quizzes column.

• Resets Used: The number of times a quiz has been reset is

displayed in the Resets Used column.

• Latest Quiz Score: The score on the most recent attempt on

the quiz is listed in the Latest Quiz Score column.

• Avg. Quiz Score: The average quiz score for all attempts on

the quiz is displayed in the Avg. Quiz Score column.

4. To grant an additional quiz attempt(s), select a number from the

drop-down menu under Additional Resets and then select Save. A

message is displayed confirming the additional quiz reset(s).

In the example shown below:

• The Reset Limit is set to 1, which means that each quiz can be

taken a maximum of two times.

• The Placement Quiz and the Level 4 Quiz have each been

taken twice.

• The Level 3, Level 5, Level 6, and Level 7 quizzes have each

been taken once.

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• Additional Resets has been set to 1.

o The first quiz that is take a total of three times will use up

the one Additional Reset. If another quiz needs to be taken

a third time the Additional Resets must be increased to 2.

Note: If a student does not see Reset Quiz after selecting a specific

quiz from Quizzes on the Student dashboard, it means that the

student has used up all their quiz resets. The instructor or institution

supervisor working with the student must add an Additional Reset.

Analytics

The data that is displayed for the Students, Groups, Institutions and

Districts reports under Analytics changes based on the ACT WorkKeys

Curriculum course that is selected.

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WorkKeys-Aligned Courses

 Placement Quiz

Predicted level is displayed

 Level Quiz

Percentage of correctly answered questions per level quiz is displayed

 Courses:

WorkKeys Curriculum: Applied Math Levels 3–7; WorkKeys Curriculum: Graphic Literacy

Levels 3–7; and WorkKeys Curriculum: Workplace Documents Levels 3–7

Spanish WorkKeys Curriculum: Applied Math Levels 3–7; Spanish WorkKeys Curriculum

Graphic Literacy Levels 3–7; and Spanish WorkKeys Curriculum: Workplace Documents

Levels 3–7

WorkKeys Curriculum: Applied Technology—Electronics; Applied Technology—Fluid

Dynamics; Applied Technology—Mechanics; and Applied Technology—Thermodynamics

WorkKeys Curriculum: Business Writing

WorkKeys Curriculum: Workplace Observation

Levels 1–2 Courses

 A single Level 1 and 2 Quiz

Percentage of correctly answered questions is displayed

 No placement quiz

 Courses:

WorkKeys Curriculum: Applied Math Levels 1–2; WorkKeys Curriculum: Graphic Literacy

Levels 1–2; and WorkKeys Curriculum: Workplace Documents Levels 1–2

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Quick Guide Course

 Special Placement Quizzes

Applied Math Quick Guide, Graphic Literacy Quick Guide, and Workplace Documents

Quick Guide

Score is designation of next course to take:

A 1–2 score student should take corresponding Levels 1–2 course.

A 3–7 score student should take corresponding Levels 3–7 course.

Essential Skills Courses

 Final Quizzes

Percentage of correctly answered questions per final quiz is displayed

 No placement quiz

 Courses:

WorkKeys Curriculum Essential Skills: Customer Service; WorkKeys Curriculum Essential

Skills: Financial Awareness; WorkKeys Curriculum Essential Skills: Interpersonal and

Business Communication; WorkKeys Curriculum Essential Skills: Problem Solving and

Critical Thinking; WorkKeys Curriculum Essential Skills: Working in Teams; WorkKeys

Curriculum Essential Skills: Work Discipline

Note: For details on the number of questions and pass/fail

percentages for all quizzes, see Appendix B: Passing Percentages by

Course and Quiz, page 202.

Analytics: Student Reports

Using the Reporting Dashboard, users with the role of instructor,

institution supervisor, district supervisor, or organization supervisor can

view reporting data on students within their respective domains.

REMEMBER:

Instructors can only run Student Reports for students in

groups in which the instructor is also a member.

Note: Users with the role of institution supervisor and district supervisor

usually also have the role of institution admin and district admin,

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

respectively. These complementary roles enable the same user to run

reports as well as create accounts and groups.

Steps in the process are as follows:

1. From the Reporting Dashboard navigation menu, under Analytics,

select Students.

2. From the Select Course drop-down menu select a specific course.

A list of students is displayed, based on the user’s access role and

the selected ACT WorkKeys Curriculum course. Use the Search and

column-sort (combined up-and-down arrows) options to filter the

data.

This information is provided for each student:

• Name: Student’s name

• ID: System-assigned student ID

• Last Active: Date the student was last active in the program

• SIS ID: optional customer defined student ID

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• Quiz Results: Columns displayed to the right of Last Active

correspond to available quizzes for the selected course; “N/A”

indicates that the student has not yet taken the quiz.

o

For placement quizzes:

The predicted level is displayed

(level at which student placed).

o For level and final quizzes, the percentage of correctly

answered questions is displayed (see Appendix B: Passing

Percentages by Course and Quiz, page 202.)

Exporting Data

Select Export to export the student data to create a CSV spreadsheet

file with the following data:

 ID: System-assigned student ID

 Name: Student’s name

 Enrollment Count: Number of courses to which the student has

access

 Active Enrollment Count: Number of courses in which the student

has performed at least one task (marked a confidence level on a

lesson, answered a practice question, answered a quiz question)

 Last Active: Date the student was last active in the selected course

 SIS ID: optional customer defined student ID

 Progress: Percentage of the course completed by the student

 Quiz Results: Based on the selected course, displayed in a column for

each placement, level, and/or final quiz associated with the course;

blank field indicates the student has not yet taken the quiz

For placement quizzes:

Predicted level (level at which student placed).

For level and final quizzes:

Percentage of correctly answered questions

(see Appendix B: Passing Percentages by Course and Quiz, page 202.)

Note: All reporting data under Analytics is updated twice daily; a

timestamp in the upper-right portion of this screen displays the date

and time of the last update.

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Individual Student Reports

On the Students dashboard screen, select a student from the list

displayed to see a detailed report for the student. When the Students

tab is selected, the user must select a course.

Overview Section

Displayed at the top of the screen is the student’s name, student ID

number, institution name, any groups in which the student is a

member, the course(s) to which the student has access, and SIS ID.

From this screen you can select Impersonate to view the course from

the student’s perspective.

IMPORTANT:

After selecting Impersonate, you are logged in as the

student. While impersonating a student, be careful not to provide

responses to any tasks or assignments.

Below that is a listing of the types of courses to which the student has

access.

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To display Session Summary and Course Breakdown Summary

information, select the plus (+) sign and to collapse the view select the

minus (-) sign.

Student Overall Session Summary

The Student Overall Session Summary is included with WorkKeys

NCRC-aligned Levels 1–2, WorkKeys NCRC-aligned Levels 3–7, Spanish

WorkKeys-aligned Levels 3–7, Applied Technology, and Business

Writing and Workplace Observation groupings, as these include

multiple courses.

Reporting data provided:

 Date student was active in any course in the platform

 Average scores on the quizzes associated with the courses in the

course grouping

Course Breakdown Summary

Every course has Course Breakdown Summary which includes the

name of the course, the date student was last active in the course, the

student status (percentile ranking compared to all students taking the

course), scores on quizzes associated with the course.

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Select Analyze for a specific course to display more detailed

information.

The same background information on the student is displayed at the

top of the screen. A graphical overview of the student’s use of the

selected ACT WorkKeys Curriculum course is presented.

Reporting data provided:

 Individual’s overall progress through the course

 Status relative to other students using the course

 Most recent scores on the quizzes associated with the selected

course

 Date the student was last active in the course

 Total time the student has spent in the selected course

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Strengths and Weaknesses Section

Scrolling down displays the Strengths and Weaknesses section that

includes slider charts showing student proficiency in a category based

on the student’s answers and the difficulty of the questions. There are

six points on the slider in which the student’s skill level will fall:

 Beginner

 Basic

 Intermediate

 Proficient

 Advanced

 Expert

The proficiency levels change as the student works through the course.

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Exporting overview and strengths and weaknesses:

At the top of the

screen, select Export to create a PDF file of the overview and strengths

and weaknesses data for the selected course.

Note: The report does not include the data found under the Details

tabs.

Details Section

At the bottom of the screen, a Details section provides statistics related

to specific activities of the student’s account in the selected course. It is

composed of three tabs. All tabs are available. The tab you select will be

shown in a darker gray.

Lessons tab:

By default, you first see the Lessons tab, as shown below.

For each category the number of lessons completed out of the total

number of lessons is displayed along with the student self-reported

confidence in their understanding of the lessons content (red is low

confidence, yellow is medium confidence, and green is high

confidence).

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Practice questions tab:

The Practice questions tab displays a list of all

the practice-question categories associated with the selected course.

Reporting data provided for each practice category:

 Number of practice questions answered out of the total number of

questions

 Percentage of correctly answered questions

Summary data displayed on the left:

 Number of questions attempted out of total number of questions

 Average time spent answering a question

 Average time spent correctly answering a question

 Average time spent incorrectly answering a question

 Average session duration

Note: If the student has reset a practice-question category, only the

data from the most recent attempt is displayed.

Quizzes tab:

The Quizzes tab displays a list of all the quizzes

(placement, level, or final) associated with the selected course.

Reporting data provided for each quiz:

 Number of questions answered out of the total number of questions

 Percentage of correctly answered questions

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 Status of “complete” or “paused”

For placement quizzes: Predicted level

For level and final quizzes: Score of pass/fail

Summary data displayed on the left:

 Number of quizzes attempted out of total number of quizzes

 Average time spent answering a question

 Average time spent correctly answering a question

 Average time spent incorrectly answering a question

 Average session duration

Note: If the student has reset a quiz only the data from the most

recent attempt is displayed.

Analytics: Group Reports

Using the Reporting Dashboard, users with the role of instructor,

institution supervisor, district supervisor, or organization supervisor can

view reporting data on groups within their school, district or

organization, respectively. REMEMBER: Instructors can run Group

Reports only for groups in which the instructor is also a member.

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Note: Users with the role of institution supervisor and district supervisor

usually also have the role of institution admin and district admin,

respectively. These complementary roles enable the same user to run

reports as well as create accounts and groups.

Steps in the process are as follows:

1. From the Reporting Dashboard navigation menu, under Analytics,

select Groups.

2. From the Select Course drop-down menu, select a specific course.

3. A list of groups is displayed, based on the user’s access role and the

selected ACT WorkKeys Curriculum course.

4. Use the Search and column-sort options (combined up-and-down

arrows) to filter the data.

This information is provided for each group:

• Name: Group’s name

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• # of total students: Total number of students in the group

• # of active students: Total number of students in the group

who have completed at least one task (marked a confidence

level, answered a practice question, or answered a quiz

question)

• Quiz Results: Columns displayed to the right of # of active

students correspond to available quizzes for the selected

course; “N/A” indicates that no student in the selected group

has yet taken the quiz.

o

For placement quizzes:

predicted level (level at which

student placed).

o

For level and final quizzes:

percentage of correctly

answered questions (see Appendix B: Passing

Percentages by Course and Quiz, page 202)

Exporting Data

Select Export to export the group data to create a CSV spreadsheet file

with the following data:

 ID: System-assigned group ID

 Name: Name of the group

 Instructors Count: Number of instructors associated with the group

 Students Count: Number of students associated with the group

 Last Active: Date a student in the group was last active in the

selected course

 Average Progress: Average percentage of the course completed by

the students in the group

 Active Student Count: number of students in the group who have

been active in the selected course

 Quiz Results: Based on the selected course, displayed in a column for

each placement, level, and/or final quiz associated with the course;

blank field indicates no student in the group has yet taken the quiz

o

For each quiz:

average percentage of correctly answered

questions, based on students in the group who have taken the

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quiz (see Appendix B: Passing Percentages by Course and Quiz,

page 202.)

Note: All reporting data under Analytics is updated twice daily; a

timestamp in the upper-right portion of this screen displays the date

and time of the last update.

Individual Group Reports

On the Groups dashboard screen, select a group from the list displayed

to see a detailed report for the group.

Overview Section

Displayed at the top of the screen is the group name, institution name,

the course(s) to which the group has access, and a list of instructors

who are associated with the group.

Below that is a listing of the types of courses to which the group has

access.

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Group Overall Session Summary

The Group Overall Session Summary is included with WorkKeys NCRC-

aligned Levels 1–2, WorkKeys NCRC-aligned Levels 3–7, Spanish

WorkKeys-aligned Levels 3–7, Applied Technology, and Business

Writing and Workplace Observation groupings, as these include

multiple courses.

Course Breakdown Summary

Every course has Course Breakdown Summary that includes the

following: name of the course, the number of students in the group

who are enrolled in the course, the number of students in the group

who are active in the course, and the average scores by students in the

group on the quizzes associated with the course.

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Select Analyze for a specific course to display more detailed

information.

The same background information on the group is displayed at the top

of the screen. A graphical overview of the group’s use of the selected

ACT WorkKeys Curriculum course is presented.

Reporting data provided:

 Most recent average scores on the quizzes associated with the

students in the group

 Number of students in the group who have been active in the

selected course

 Total number of students in the group who are enrolled in the

selected course

 Last date any student in the group was active in the selected course

 Total time spent in the selected course by students in the group

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Strengths and Weaknesses Section

Scrolling down displays the Strengths and Weaknesses section that

includes slider charts showing group proficiency in a category based on

the students in the group answers and the difficulty of the questions.

There are six points on the slider in which the group’s skill level will fall:

 N/A

 Beginner

 Basic

 Intermediate

 Proficient

 Advanced

 Expert

The proficiency levels change as the students in the group progress

through the course.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Exporting overview and strengths and weaknesses:

At the top of the

screen, select Export to create a PDF file of the overview and strengths

and weaknesses data for the selected course.

Note: The report does not include the data found under the Details

tabs.

Details Section

At the bottom of the screen, a Details section provides statistics related

to specific activities of the group in the selected course. It is composed

of four tabs. All tabs are available. The tab you select will be shown in a

darker gray.

Students tab:

By default, you first see the Students tab. A list of all

students in the group who have access to the selected course is

displayed, including the following: student name, student ID, date

student was last active in the selected course, SIS ID (optional customer

defined student ID), and the most recent scores on quizzes associated

with the selected course. Use Search to find a specific student. Select

Export to export the student data in a CSV file. Select a specific student

to drill down to the Students Report.

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Lessons tab:

The Lessons tab displays a list of the lessons with the most

low-confidence levels self-reported by students in the group for the

selected course. Selecting a specific lesson displays the lesson content,

the percentage of students who have self-reported low confidence in

the lesson along with the number of students who reported low

confidence on the lesson out of the total number of students is shown.

Practice questions tab:

The Practice questions tab displays a list of all

the practice-question categories associated with the selected course.

Reporting data provided for each practice category:

 Listing of the five questions incorrectly answered the most by

members of the group

 Entire questions along with the correct answer for each

 Percentage of students in the group who correctly answered each

question

 Number of students who correctly answered the question out of the

total number of students

Note: If a student in the group has reset a practice-question category,

only the data from the most recent attempt is used.

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Quizzes tab:

The Quizzes tab displays a list of all the quizzes

(placement, level, or final) associated with the selected course.

Reporting data provided for each quiz:

 Listing of the five questions incorrectly answered the most by

members of the group

 Entire questions along with the correct answer for each

 Percentage of students in the group who correctly answered each

question

 Number of students who correctly answered the question out of the

total number of students

Note: If the student has reset a quiz, only the data from the most

recent attempt is used.

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Analytics: Institution Reports

Based on their roles, institution, district, and organization supervisors

will be able to view reporting data on a single institution, all institutions

within a district, or all institutions within the organization, respectively.

All reporting data under Analytics is updated twice daily; a timestamp

in the upper-right portion of the screen displays the date and time of

last update.

Note: Users with the role of institution supervisor and district supervisor

usually also have the role of institution admin and district admin,

respectively. These complementary roles enable the same user to run

reports as well as create accounts and groups.

Upon login, Organization Supervisors land directly on the Reporting

Dashboard.

Steps in the process are as follows:

1. Institution and district supervisors, who also have the corresponding

role of institution admin or district admin, select the Reporting

Dashboard from their Profile Icon drop-down menu and then select

Institutions from the navigation menu.

• Users who just have the role of institution supervisor or

district supervisor land on the Reporting Dashboard and

select Institutions from the navigation menu.

• Organization Supervisors land on the Reporting Dashboard

and select Institutions from the navigation menu.

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2. From the Select Course drop-down menu, select a specific course.

A list of institutions is displayed, based on the user’s access role and

the selected ACT WorkKeys Curriculum course.

3. Use the Search and column-sort (combined up-and-down arrows)

options to filter the data.

4. This information is provided for each institution:

• Name: Name of the institution

• # of total students: Number of students in the institution

• # of active students: Number of students in the institution

who have completed at least one task (marked a confidence

level, answered a practice question, or answered a quiz

question) in the selected course

• Quiz Results: Columns displayed to the right of # of active

students correspond to the available quizzes for the selected

course; “N/A” indicates that no student in the institution has

taken the quiz.

o

For placement, level, and final quizzes:

Average

percentage of correctly answered questions for all

students in the institution who have taken the quiz (see

Appendix B: Passing Percentages by Course and Quiz,

page 202.)

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Exporting Data

Select Export to export the institution data to a CSV file:

 Name: Name of the institution

 Groups Count: Number of groups in the institution with access to the

selected course

 Students Count: Number of students associated with the institution

 Active Students Count: Number of students in the institution who

have been active in the selected course

 Course Count: Total number of courses students in the institution

have access to

 Average Progress: Average percentage of the course completed by

the students in the institution

 Quiz Results: Based on the selected course, there is a column for

each placement, level, and/or final quiz associated with the course. A

blank field indicates that no student in the institution has taken the

quiz.

o

For each quiz:

Average percentage of correctly answered

questions based on all students in the institution who have taken

the quiz (see Appendix B: Passing Percentages by Course and

Quiz, page 202.)

Note: All reporting data under Analytics is updated twice daily; a

timestamp in the upper-right portion of this screen displays the date

and time of the last update.

Institution Report

On the Institutions dashboard screen, select a specific institution from

the list displayed to see a detailed report for the institution.

Overview Section

Displayed at the top of the screen is the institution name and the

course(s) to which the institution has access.

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A graphical overview of the institution’s use of the selected ACT

WorkKeys Curriculum course features data about their overall progress

through the course.

Reporting data provided:

 Most recent average scores on the quizzes associated with the

selected course by the students in the institution

 Number of groups in the institution

 Number of students in the institution who have been active in the

selected course

 Total number of students in the institution who are enrolled in the

selected course

 Last date any student in the institution was active in the selected

course

 Total time spent in the selected course by students in the institution

Exporting Data

At the top of the screen, select Export to create .pdf file of the overview

information for the selected course.

Scroll down to view a list of Groups with students who have access to

the selected course for the institution.

Group Listing

A list of groups is displayed, based on the user’s access role and the

selected ACT WorkKeys Curriculum course. Use the Search and

column-sort (combined up-and-down arrows) options to filter the data.

This is the same information as seen when selecting the Groups option

from the Reporting Dashboard navigation menu.

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This information is provided for each group:

 Name: Group name

 # of total students: Total number of students in the group

 # of active students: Total number of students in the group who have

completed at least one task (marked a confidence level, answered a

practice question, or answered a quiz question)

 Quiz Results: Columns displayed to the right of # of active students

correspond to the available quizzes for the selected course; “N/A”

indicates that no student in the selected group has taken the quiz.

o

For placement, level, and final quizzes:

Average percentage of

correctly answered questions for all students in the group who

have taken the quiz (see Appendix B: Passing Percentages by

Course and Quiz, page 202.)

Selecting a specific group here will take you to the Group Reports tab

under Analytics.

Note: You can also access Student Reports or Group Reports by

selecting the Students or Groups options directly from the Reporting

Dashboard.

Analytics: District Reports

District Reports are available from the Reporting Dashboard, under

Analytics. Based on their roles, district supervisor or organization

supervisors will be able to view reporting data on a single district or all

districts within the organization, respectively.

Note: All reporting data under Analytics is updated twice daily; a

timestamp in the upper-right portion of the screen displays the date

and time of last update.

Note: Users with the role of district supervisor usually also have the role

of district admin. These complementary roles enable the same user to

run reports as well as create accounts and groups.

Upon login, Organization Supervisors land directly on the Reporting

Dashboard.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Steps in the process are as follows:

1. District Admins with the role of District Supervisor will need to select

the Reporting Dashboard from their Profile Icon drop-down menu,

then select Districts from the navigation menu.

District Supervisor View

Organization Supervisor View

The following information is displayed for each district:

• District Name: District’s name

• # of schools: Number of schools in the district

• # of students: Number of students in the district

• # of instructors: Number of instructors in the district

2. Use the Search and column-sort (combined up-and-down arrows)

options to filter the data.

Exporting District Data

Select Export to export the district data to a CSV file:

 ID: System-assigned district ID

 Name: Name of the district

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

 Institutions count: Number of institutions in the district

 Instructors count: Number of instructors in the district

 Students count: Number of students in the district

The example below shows a CSV file for districts.

The District Report

Steps in the process are as follows:

1. On the District Reports screen, select a district.

Summary information on the number of schools, total number of

students and total number of instructors in the district is displayed.

2. From the Selected Course drop-down menu, select a specific course

to see performance data by institution for the selected course.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

The District Overview provides the number of institutions, students,

and instructors associated with the selected district.

3. Use the Search and column-sort (combined up-and-down arrows)

options to filter the data.

Below this, the individual institutions in the district are listed with

the following information:

• Name: Name of the institution. By selecting the name of an

institution from the list, you can drill down to an Institution

Report for a particular institution and a Group Report for

students in a group at that institution.

• # of total students: Number of students assigned to each

institution

• # of active students: Number of students who are active in

each institution (have completed a task such marked a

confidence level on a lesson, answered a practice question, or

answered a quiz question)

• Quiz Results: The columns displayed to the right of # of active

students correspond to the available quizzes for the selected

course; “N/A” indicates that no student in the selected district

has taken the quiz.

o

For placement, level, and final quizzes:

Average

percentage of correctly answered questions for all

students in the district who have taken the quiz (see

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Appendix B: Passing Percentages by Course and Quiz,

page 202.)

Note: This report view is not exportable.

You can also access Student Reports, Group Reports, Institution

Reports, Real-Time Reports, Session Detail Reports, and Quiz Reports

directly from the Reporting Dashboard.

Real-Time: Real-Time Reports

As the title indicates Real-Time Reports provide real-time data on

student performance on practice question categories, quizzes, and

assignments.

Steps in the process are as follows:

1. From the Reporting Dashboard navigation menu, under Real-Time,

select Real-Time Reports.

Note: Users with the role of instructor, institution supervisor, district

supervisor, or organization supervisor will be able to view Real-Time

Reports for students within their institution, district, or organization,

respectively.

Displayed on screen is a list of students/learners including:

• Name: Student’s name

• ID: system-assigned student ID

• Email: Student’s email address

• Institution: Name of the institution the student is associated

with

• Created At: Date the student account was created

• Last Active: Most recent date the student was active in any

course

• SIS ID: Optional customer defined student ID

Note: Instructors can only view data on students who are in groups

in which the instructor is also a member.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

2. Select a specific student to view up-to-date performance data.

Displayed at the top of the screen is the student name, student ID

number, institution name, any groups in which the student is a

member, the course(s) to which the student has access, and the SIS

ID.

3. From this screen, you can select Impersonate to view the course(s)

from the student’s perspective.

IMPORTANT:

After selecting Impersonate, you are logged in as the

student. While impersonating a student, be cautious not to provide

responses to any tasks or assignments.

4. Scrolling down displays the courses to which the selected student

has access.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

5. To display practice-question category, quiz, and assignment data for

a specific course, select the plus (+) sign to expand the view. Select

the minus (-) sign to collapse it.

Reporting data provided:

• Last date the student was active in the selected course

• Total time spent in the selected course

• Number of study tasks out of the total number of assigned

tasks that have been completed

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Report Sections

Depending on the user’s role and the selected course, there are up to 4

sections:

 Practice Questions

o List of all practice-question categories for the selected course

o Time spent answering the practice questions in minutes

o The percentage of questions correctly answered out of the total

number of questions answered

 Placement Quizzes

o Quiz name

o Quiz length (number of questions)

o Number and percentage of correctly answered questions

o Date the student was last active in the placement quiz

o Predicted level (suggested level student should start at in the

course)

o Status (complete or paused)

 Quizzes

o Quiz name

o Quiz length (number of questions)

o Number and percentage of correctly answered questions

o Date the student was last active in the placement quiz

o Score (pass/fail)

o Status (complete or paused)

 Assignment Breakdown Summary

o Name of assignment

o Number of tasks in assignment (lesson, practice question

category, and/or quiz)

o Progress towards completion (percentage of tasks completed out

of the total number of tasks)

o Percentage of correctly answered practice questions

o Percentage of correctly answered quiz questions

o Date student started assignment

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

o Date student completed assignment

o Date student last active on a task included in the assignment

Note: Assignment Breakdown Summary information is only viewable

to users with the role of instructor or institution supervisor and the

data is only viewable on screen.

Exporting Real-Time Reports Data

Users have the option of exporting the practice question category data

or the quiz data for the selected student in the selected course in a CSV

file by selecting Export Practice or Export Quizzes. Exporting Real-

Time Reports data is done on a per-student, per-course basis. See the

separate Quiz Reports which allows users to export quiz data for all

quizzes in all courses to which the student has access.

EXAMPLE of Export Practice CSV File

WorkKeys Curriculum: Applied Math Levels 1–2 Course

Notes:

 ACT WorkKeys Curriculum does not use the parent question

categories so the “parent_question_category_id” field will always be

blank.

 To view the course name associated with a course ID (i.e., course_id),

see Course ID Table on page 177, which lists both the course ID and

corresponding course name.

 In the CSV file, time is shown in seconds; in the online display, time is

shown in minutes.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

EXAMPLE of Export Quizzes CSV File

WorkKeys Curriculum Essential Skills: Financial Awareness Course

Course ID Table

This table provides a listing of each course name and its unique ID, in

order of ID.

Course ID Course Name

1336 WorkKeys Curriculum: Applied Math Levels 3–7

1412 WorkKeys Curriculum: Graphic Literacy Levels 3–7

1413 WorkKeys Curriculum: Workplace Documents Levels 3–7

1451 WorkKeys Curriculum: Business Writing

1452 WorkKeys Curriculum: Workplace Observation

1470 WorkKeys Curriculum: Applied Technology—Electricity

1592 WorkKeys Curriculum: Applied Technology—Fluid Dynamics

1593 WorkKeys Curriculum Applied Technology: Mechanics

1594 WorkKeys Curriculum Applied Technology: Thermodynamics

1606 WorkKeys Curriculum Essential Skills: Working in Teams

1607

WorkKeys Curriculum Essential Skills: Interpersonal and Business

Communication

1608 WorkKeys Curriculum Essential Skills: Work Discipline

1609 WorkKeys Curriculum Essential Skills: Customer Service

1610

WorkKeys Curriculum Essential Skills: Problem Solving and Critical

Thinking

1756 WorkKeys Curriculum Quick Guide

1788 WorkKeys Curriculum: Applied Math Levels 1–2

1789 WorkKeys Curriculum: Graphic Literacy Levels 1–2

1790 WorkKeys Curriculum: Workplace Documents Levels 1–2

1963 WorkKeys Curriculum: Applied Technology—Problem Solving Strategies

3440 WorkKeys Curriculum Essential Skills: Financial Awareness

3764 Spanish WorkKeys Curriculum: Applied Math Levels 3–7

3766 Spanish WorkKeys Curriculum: Graphic Literacy Levels 3–7

3767 Spanish WorkKeys Curriculum: Workplace Documents Levels 3–7

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Real-Time: Session Detail Reports

As the title indicates, Session Detail Reports provide time spent data for

students/learners using the program. To run a session detail report,

from the Reporting Dashboard navigation menu under Real-Time,

select Session Detail Reports.

Notes:

 Users with the role of instructor, institution supervisor, district

supervisor, or organization supervisor can run Session Details

Reports. The amount and type of data in the report is based on the

user’s role, the report selected, and the user-defined parameters.

 Users with the role of institution supervisor and district supervisor

usually also have the role of institution admin and district admin

respectively.

There are three types of Session Detail Reports:

 Individual Sessions: Single line per each student session (available

online and as exportable CSV file).

 Student Session Aggregate Reports: File with single line per student

with aggregated data (only available as exportable CSV file).

 Course Session Aggregate Reports: File with single line per course

with aggregated data (only available as exportable CSV file).

Notes:

 Session data is only available from March 1, 2019 forward.

 Time (on screen and in CSV files) is shown as hh:mm:ss

(hours/minutes/seconds) UTC (Coordinated Universal Time).

o UTC is 24-hour time, which begins at 0:00 at midnight: That

means 12:00 is noon, 13:00 is 1 pm, 14:00 is 2 pm, and so on until

23:59, which is 11:59 pm.

o Each US time zone is a certain number of hours or hours and

minutes behind or ahead of UTC as described in UTC Offset

Tables.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

UTC Offset Tables

These tables provide a listing of US time zones in relation to UTC.

Standard Time UTC Offset

Eastern Standard Time (EST) 5 hours earlier than UTC

Central Standard Time (CST) 6 hours earlier than UTC

Mountain Standard Time (MST) 7 hours earlier than UTC

Pacific Standard Time (PST) 8 hours earlier than UTC

Alaska Standard Time (AKST) 9 hours earlier than UTC

Hawaii-Aleutian Daylight 10 hours earlier than UTC

Daylight Savings Time UTC Offset

Eastern Daylight Time (EDT) 4 hours earlier than UTC

Central Daylight Time (CDT) 5 hours earlier than UTC

Mountain Daylight Time (MDT) 6 hours earlier than UTC

Pacific Daylight Time (PDT) 7 hours earlier than UTC

Alaska Daylight Time (AKDT) 8 hours earlier than UTC

Hawaii-Aleutian Daylight 9 hours earlier than UTC

Accessing Session Detail Reports

After selecting Session Detail Reports, users will see a listing of sessions

for all students to which the user has access displayed in chronological

order—from the most recent to the oldest sessions. Each time a

student switches to a different course, a new session is created.

The list includes a separate line for each session of each student and

provides the following information:

 Session ID

 Student name

 Institution name

 Number of groups in which the student is a member

 Course name

 Session start date/time

 Session end date/time

 Duration of the session

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Columns can be sorted using the arrows associated with each column

header.

Use the Filter function to further refine the data for the report.

Individual Sessions Report

Individual Sessions Reports generate a CSV file with a single line per

student and includes the following data:

 Session ID

 Student ID

 Student name

 Institution name

 Groups in which the student is a member

 Course name for this session

 Session start date/time

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

 Session end date/time

 Session duration

 Time spent in quizzes

 Time spent in inbox

 Time spent on home screen

 Time spent in practice questions

 Time spent on reset reports screen

 Time spent on learning plan screen

 Time spent using search

 Idle time

Run an Individual Sessions Report

Continuing from the steps for Accessing Session Detail Reports,

complete these steps to run an Individual Sessions report:

1. Select any Filters you want to use,

• Name: Search for a specific student by name; broaden the

search by entering the first few characters; or leave blank to

select all students.

• Institution: Only users with the role of district supervisor or

organization supervisor can select a specific institution.

Instructors and institution supervisors can see only the

specific institution with which they are associated.

• Group: Select one or more groups. You can use the drop-

down menu to make a selection and repeat as necessary to

select additional groups.

• Course: Select one or more courses. You can use the drop-

down menu to make a selection and repeat as necessary to

select additional courses.

• Session Started or Ended Within: Select a date range for the

report (i.e., beginning and ending dates) using a calendar or

select from the following options: today, yesterday, this

month, this year, last week, or last month.

2. Select Individual Sessions from the drop-down menu.

3. Select Run.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

After you select Run, this message is displayed at the top of your

screen:

“Your CSV file is being generated and an email will be sent when it is

ready.”

The email is sent from the “[email protected]” account, and

the subject line is “Session Detail Report Generated.”

Note: The Session Detail Report will only be available for 24 hours

from the time the email was sent.

EXAMPLE of CSV File for Individual Sessions Report

Student Session Aggregate Reports

Student Session Aggregate Reports generate a CSV file with a single

line per student and includes the following data:

 Student ID

 Student name

 Institution name

 Groups in which the student is a member

 Courses to which the student has access

 Total time spent in all courses

 Total time spent in lessons

 Total time spent in practice questions

 Total time spent in quizzes

 Total number of quizzes completed by the student

 Search

 Idle time

From:

noreply@benchprep.com

Subject:

Session

Detail

Report

Generated

The

Session

Detail

report

you

requested

will

be

available

for

the

hours.

Select

the link

below

and

the

CSV

file

will

download

to

your

device.

Download CSV

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

 Browser

Run a Student Session Aggregate Report

Continuing from the steps for Accessing Session Detail Reports,

complete these steps to run a Student Session Aggregate report:

1. Select any Filters you want to use,

• Name: Search for a specific student by name; broaden the

search by entering the first few characters; or leave blank to

select all students.

• Group: Select one or more groups. You can use the drop-

down menu to make a selection and repeat as necessary to

select additional groups.

• Course: Select one or more courses. You can use the drop-

down menu to make a selection and repeat as necessary to

select additional courses.

• Session Started or Ended Within: Select a date range for the

report (i.e., beginning and ending dates) using a calendar or

select from the following options: today, yesterday, this

month, this year, last week, or last month.

2. Select Student Sessions Aggregate Reports from the drop-down

menu.

3. Select Run.

After you select Run, this message is displayed at the top of your

screen:

“Your CSV file is being generated and an email will be sent when it is

ready.”

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

The email is sent from the “noreply@benchprep.com” account, and

the subject line is “Session Detail Report Generated.”

Note: The Session Detail Report will only be available for 24 hours

from the time the email was sent.

EXAMPLE of CSV File for Student Session Aggregate

Course Session Aggregate Reports

Course Session Aggregate Reports generate a CSV file with a single line

per institution, per course that includes the following data:

 Institution name

 Course ID

 Course name

 Number of students in the institution with access to the course

 Number of students in the institution who have been active in the

course

 Total time spent in the course by all students

 Total time spent in lessons by all students

 Total time spent in practice question categories by all students

 Total time spent in quizzes by all students

 Total number of quizzes completed by all students

 Total time spent using search

 Idle time

From:

noreply@benchprep.com

Subject:

Session

Detail

Report

Generated

The

Session

Detail

report

you

requested

will

be

available

for

the

hours.

Select

the link

below

and

the

CSV

file

will

download

to

your

device.

Download CSV

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Run a Course Session Aggregate Report

Continuing from the steps for Accessing Session Detail Reports, to run

a Course Session Aggregate report:

1. Select any Filters you want to use.

Course:

Select one or more courses. You can use the drop-down

menu to make a selection and repeat as necessary to select

additional courses.

Session Started or Ended Within:

Select a date range for the report

(i.e., beginning and ending dates) using a calendar or select from

the following options: today, yesterday, this month, this year, last

week, or last month.

2. Select Course Sessions Aggregate Reports from the drop-down

menu.

3. Select Run.

After you select Run, this message is displayed at the top of your

screen:

“Your CSV file is being generated and an email will be sent when it is

ready.”

The email is sent from the “noreply@benchprep.com” account, and

the subject line is “Session Detail Report Generated.”

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

Note: The Session Detail Report will only be available for 24 hours

from the time the email was sent.

EXAMPLE of CSV file for Course Session Aggregate Report

Real-Time: Quiz Reports

Users can run real-time in-app downloadable reports on student

performance on all attempts on all quizzes in all courses to which the

student has access. The user can run a single report that contains the

results for just the most recent attempt on every quiz from every course

that the student has taken, or the user may run a report that includes

all attempts on every quiz which is a new functionality.

Steps in the process are as follows:

1. From the Reporting Dashboard, under Real-Time, select Quiz

Reports.

Note: Users with the role of instructor, institution supervisor, district

supervisor, or organization supervisor will see a listing of quizzes

taken by students within their institution, district, or organization

respectively.

Information displayed on screen includes:

• Student Name: Student’s name

From:

noreply@benchprep.com

Subject:

Session

Detail

Report

Generated

The

Session

Detail

report

you

requested

will

be

available

for

the

hours.

Select

the link

below

and

the

CSV

file

will

download

to

your

device.

Download CSV

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

• Student Email: Student’s email address

• Course Name: Name of the course

• Quiz Name: Name of the quiz

• Date: Date the quiz was taken

• Attempt: The attempt number if the student has taken the

quiz multiple times

• Quiz Score: Pass/fail displayed for level and topic quizzes,

predicted level displayed for placement quizzes, and field left

blank if the quiz has not been completed

• Quiz State: Complete or incomplete

• % Score: Percentage of questions correctly answered on the

number of quiz questions answered

• Institution: Name of the institution student is associated with

• SIS ID: Optional customer defined student ID

Note: Instructors can only view data on students who are in groups

in which the instructor is also a member.

2. To filter the data, select Filters. Options include student name, SIS

ID, course name, institution name, group name, date range, and/or

current quiz scores only.

3. From the drop-down menu select All data to generate a report for

all quiz data for students to which the user has access or select

Filtered data to generate a report based on the filters entered. Then

select Run.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

After you select Run, this message is displayed at the top of your

screen indicating that the report is being generated:

Select the mail icon to view the in-app notification which is sent

when the report is available.

4. To access the report, select the Generated Reports tab and then

select Download.

Note: Reports are available for 5 days.

5. Either select the File name or select the arrow and then select

Open.

Note: Directions can vary slightly based on browser used.

REPORTING DASHBOARD: INSTRUCTOR AND SUPERVISOR ROLES

The report opens as a CSV file that can be saved to the user’s

desktop. The report includes the following:

• Student name

• Student email address

• Course name

• Name of the quiz

• Date the quiz was taken

• Quiz attempt number

• Quiz score

• Quiz state

• Percentage of correctly answered questions on the quiz

• Name of the institution

• SIS ID

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

This section covers additional questions on the usage of ACT WorkKeys

Curriculum.

Q. Can I add the role of instructor to an existing account with the role of

institution admin and/or institution supervisor?

A. No, but you can add the institution admin role and/or institution

supervisor role to an existing instructor account. You can use the

Contact ACT WorkKeys Curriculum Support form

(https://workkeyscurriculum.act.org/admin-support) to request that

ACT staff add the role on instructor to an existing account with the role

of institution admin and/or institution supervisor.

Q. My institution is not receiving ACT WorkKeys Curriculum emails.

What should I do?

A. If a specific institution does not receive ACT WorkKeys Curriculum

emails, it is likely due to an email firewall. Multiple addresses at the

same institution receiving the same email (e.g., the activation email)

can appear to be suspicious to email servers.

To ensure that institutions receive emails from ACT WorkKeys

Curriculum (via BenchPrep) without problems, please instruct the IT

team to whitelist email domains and IP addresses used by ACT

WorkKeys Curriculum. For a complete list, see User Account Creation:

Email Firewall Settings, page 70.

Q. A student or instructor can’t log in. What do I do?

A. Ensure that you have added them using the Institution Admin

dashboard, that their email address is correct, and that they are using

the correct password you gave to them. Verify that the user is

associated with an active license. You can also create a new password

and have the user try logging in again. Contact Customer Support if

you are unable to resolve the issue at workkeyscurric[email protected] or

call 877.842.6205.

FREQUENTLY ASKED QUESTIONS

Q. I tried to upload multiple users through a CSV file, but it didn’t work.

What can I do?

A. The most common issue that institution admins run into when

uploading a CSV file for multiple students or instructors is that they fail

to format it properly. ACT WorkKeys Curriculum will send an email

noting errors with the file. If you have a problem, use these quick

strategies to correct the most common issues.

 Verify headers: Ensure that the headers are listed exactly as

instructed, i.e., email, name, password, and sis_id (when creating

student accounts).

 Simplify data: Any other additional information (school name, group

#, etc.) should not be included.

 Limit data: There is a limit of 999 accounts per each CSV file upload.

Q. Can I move a student from one group to another?

A. Yes. Students and even instructors can be moved around by

selecting Manage on a group’s Details page, accessed from the

Institution Admin dashboard. Students and instructors can also be part

of multiple groups; there is no limit to the number they can be in.

Q. Does it matter which browser I use? What about my students?

A. We recommend Google Chrome for all users of ACT WorkKeys

Curriculum. However, Safari, Firefox, and Edge are supported as well.

If you have other questions about browsers, please contact ACT

Customer Support at [email protected] or call us at

877.842.6205.

Q. Can I add existing users to a new license?

A. Yes. Existing students and/or instructors can be added to a new

license. Detailed instructions are available by logging in as the

institution admin, selecting the support icon, and then, from the Need

Help? menu, select How do I add existing users to a new license?

Q. How do I give existing students or instructors access to more

courses?

FREQUENTLY ASKED QUESTIONS

A. There are two methods an institution admin can use to add one or

more new courses to an existing user’s account:

 For multiple users: Use a bulk CSV file upload. For detailed

instructions, see Adding Courses to Existing Instructor Accounts via

CSV File Upload Adding Courses to Existing Student Accounts via

CSV File Upload, page 101.

 For single users: Select Assign License in each student’s or

instructor’s individual page. For detailed instructions, see Adding

Courses to an Existing Individual Instructor Account, or Adding

Courses to an Existing Individual Student Account, page 101.

Q. My student wants to retake a quiz but does not see Reset Quiz. What

should I do?

A. You need to increase the additional reset value. For detailed

instructions see Tools: Student Listing (Quiz Resets), page 140.

APPENDIX A

Appendix A: ACT WorkKeys

Curriculum Course

Applied Math Levels 3–7

Level 3

Introduction

Using Addition in the Workplace

Using Subtraction in the Workplace

Adding & Subtracting Negative

Numbers in the Workplace

Multiplying in the Workplace

Dividing in the Workplace

Using Fractions in the Workplace

Converting Units in the Workplace

Level 4

Introduction

Using Fractions and Decimals

Multiplying Mixed and Whole

Numbers

Using Rates, Ratios & Proportions

Calculating Averages in the

Workplace

Level 5

Introduction

Fractions with Unlike

Denominators

Calculating Percentages

Converting Units

Finding Geometric Measurements

Level 6

Introduction

Calculating Rates

Calculating Percentage Change

Converting Units

Geometric Calculations

Finding Mistakes & Deals

Level 7

Introduction

Advanced Ratios, Rates, and

Proportions

Complex Geometric Measurements

Converting Units of Measurement

Applied Mathematical Reasoning

Basic Statistical Concepts

Graphic Literacy Levels 3–7

Level 3

Introduction

Finding Information in Tables

Reading Simple Charts & Graphs

Reading and Using Forms

Simple Gauges

Reading Simple Flowcharts

Level 4

Introduction

Understanding Tables

Interpreting Charts & Graphs

Understanding Dashboards

Identifying Trends

Level 5

Introduction

Scatter Plots

Combination Charts & Graphs with

a Secondary Y-Axis

Complex Diagrams

Choosing Effective and Accurate

Graphics

Real-World Decisions with Graphics

APPENDIX A

Level 6

Introduction

Interpreting Graphics with a

Secondary Y-Axis

Uncommon Charts & Graphs

Real-World Decisions with Graphics

Interpreting & Comparing Trends

Level 7

Introduction

Making Decisions with Complex

Maps & Diagrams

Analyzing Financial Data in Graphs

Interpreting Trends & Making

Predictions

Workplace Documents Levels

3–7

Level 3

Introduction

Reading Emails, Memos, and

Policies

Finding the Main Idea in a Text

Identifying Key Details

Following Instructions

Level 4

Introduction

Identifying the Main Idea & Key

Details

Following Instructions

Learning New Vocabulary from

Context

Level 5

Introduction

Using Documents to Make

Decisions

Acronyms, Jargon, & Technical

Terms

Reading Contracts & Legal

Documents

Level 6

Introduction

Understanding the Reasoning &

Principles Behind a Text

Inferring Details & Reading

Between the Lines

Unfamiliar Jargon & Technical

Terms

Level 7

Introduction

Defining Jargon & Other Difficult

Words

Inferring the Principles Behind a

Policy or Regulation

Drawing Conclusions & Making

Decisions from Incomplete

Information

Spanish Applied Math

Levels 3–7

Nivel 3

Introducción

Usar la suma en el lugar de trabajo

Usar la resta en el lugar de trabajo

Sumar y restar números negativos

en el lugar de trabajo

Multiplicar en el lugar de trabajo

Dividir en el lugar de trabajo

Usar fracciones en el lugar de

trabajo

Convertir unidades en el lugar de

trabajo

Nivel 4

Introducción

Usar fracciones y decimales

Multiplicar números mixtos y

enteros

Usar tasas, razones y proporciones

Calcular promedios en el lugar de

trabajo

APPENDIX A

Nivel 5

Introducción

Fracciones con denominadores

distintos

Calcular porcentajes

Convertir unidades

Buscar medidas geométricas

Nivel 6

Introducción

Calcular tasas

Calcular el cambio porcentual

Convertir unidades

Cálculos geométricos

Buscar opciones convenientes y

errores

Nivel 7

Introducción

Razones, tasas y proporciones

avanzadas

Medidas geométricas complejas

Convertir unidades de medida

Razonamiento matemático

aplicado

Conceptos estadísticos básicos

Spanish Graphic Literacy Levels

3–7

Nivel 3

Introducción

Hallar información en tablas Leer

gráficos y cuadros sencillos

Leer y usar formularios

Leer medidores sencillos

Leer diagramas de flujo sencillos

Nivel 4

Introducción

Comprender tablas

Interpretar cuadros y gráficos

Comprender tableros

Identificar tendencias

Nivel 5

Introducción

Diagramas de dispersión

Gráficos combinados y gráficos con

un eje Y secundario

Diagramas complejos

Elegir gráficos precisos y efectivos

Decisiones en el mundo real

usando gráficos

Nivel 6

Introducción

Interpretar gráficos con un eje Y

secundario

Cuadros y gráficos poco comunes

Decisiones en el mundo real

usando gráficos

Interpretar y comparar tendencias

Nivel 7

Introducción

Tomar decisiones con diagramas y

mapas complejos

Análisis de datos financieros en

gráficos

Interpretar tendencias y realizar

predicciones

Spanish Workplace Documents

Levels 3–7

Nivel 3

Introducción

Leer correos electrónicos,

memorándums y políticas

Identificar la idea principal de un

texto

Identificar datos clave

Seguir instrucciones

APPENDIX A

Nivel 4

Introducción

Identificar la idea principal y los

datos clave

Seguir instrucciones

Aprender vocabulario nuevo a

partir del contexto

Nivel 5

Introducción

Usar documentos para tomar

decisiones

Siglas, jerga y términos técnicos

Leer contratos y documentos

legales

Nivel 6

Introducción

Comprender el razonamiento y los

principios sobre los que se sustenta

un texto

Deducir datos y leer entre líneas

Jerga desconocida y términos

técnicos

Nivel 7

Introducción

Definir jerga y otras palabras

difíciles

Deducir los principios sobre los que

se sustenta una política o norma

Sacar conclusiones y tomar

decisiones a partir de información

incompleta

Applied Math Levels 1–2

Level 1

Counting

Numbers & Sequences

Addition

Subtraction

Multiplication

Division

Level 2

Word Problems

Money

Time

Measurement

Fractions, Percentages & Decimals

Graphic Literacy Levels 1–2

Level 1

Introduction

Graph Words

Graph Symbols

Putting Things in Order

Basic Graphs

Following Directions

Reading Graphs

Level 2

Introduction

Order of Graphs

Types of Graphs

Tools Using in Graphs

Creating Graphs

Using Different Graphs

Purpose of Graphs

Workplace Documents Levels

1–2

Level 1

Introduction

Visual Comprehension

Sequencing Skills

Alphabetical Ordering

Spelling

Building Vocabulary

Level 2

Introduction

Identifying Sentence Parts-Nouns

Identifying Sentence Parts-Verbs

Word Forms

APPENDIX A

Following Directions & Instructions

Common Abbreviations

Personal Information

Text Comprehension

Applied Technology—Problem

Solving

What is Problem Solving?

Problem Solving Methods

Compartmentalizing

Common Concepts