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The Nurse’s Role in Addressing
Discrimination: Protecting and Promoting
Inclusive Strategies in Practice Settings,
Policy, and Advocacy
Effective Date: 2018
Status: Revised Position Statement
Written by: ANA Center for Ethics and Human Rights
Adopted by: ANA Board of Directors
Purpose
Discrimination in any form is harmful to society as a whole and in opposition to the values and ethical code
of the nursing profession, which directs the nurse to “…respect the inherent dignity, worth, unique
attributes, and human rights of all individuals” (ANA, 2015, p.17). Discrimination has several definitions in
the Merriam-Webster Dictionary, including this one: “the practice of unfairly treating a person or group of
people differently from other people or groups of people.” The purpose of this position statement is to
reiterate the significance of a nondiscriminatory stance and provide guidance in creating inclusive strategies
for nursing care of all individuals of all ages and from all populations.
Statement of ANA Position
The American Nurses Association (ANA) recognizes progress in most national efforts to eliminate
discrimination associated with race, gender, and socioeconomic status through improving access to and
attainment of health care, and quality of health care. However, concerted efforts must continue for
discrimination to be eliminated in all of its forms. ANA recognizes impartiality begins at the level of the
individual nurse and should occur within every health care organization. All nurses must recognize the
potential impact of unconscious bias and practices contributing to discrimination, and actively seek
opportunities to promote inclusion of all people in the provision of quality health care while eradicating
disparities. ANA supports policy initiatives directed toward abolishing all forms of discrimination.
History/Previous Position Statements
Previous ANA position statements supported the elimination of discrimination in all of its forms. The
position statement on Discrimination and Racism in Health Care (ANA, 1998) called for equality and justice
at individual and population levels. The consequences of ignoring discriminatory behaviors and acts include
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The Nurse’s Role in Addressing Discrimination: Protecting and Promoting Inclusive
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an ever-increasing gap in health disparities and negation of our professional values. ANA position statement
on The Nurse’s Role in Ethics and Human Rights (ANA, 2016) provided additional documentation in support
of eliminating discrimination based upon the ethical obligations of nurses as outlined in the Code of Ethics
for Nurses with Interpretive Statements. Numerous recommendations are outlined in the 2016 position
statement with implications for individual nurses, the nursing profession, nursing education, nursing
research, and health care organizations. This ANA position statement upholds previous position statements
by denouncing discrimination of any kind.
Supportive Material
Discrimination exists when a person is treated unfavorably or unjustly according to a particular characteristic
such as race, age, gender, or religion. There are many other characteristics for which discrimination can
occur. For example, discrimination can occur on the basis of pregnancy, political affiliation, or military
status. The list goes on and may change over time. To illustrate, we now recognize that family medical
history and genetic testing can be used as a basis for discrimination. Attitudes and beliefs about personal
characteristics in the forms of bias, prejudice, and stereotyping may influence behavior, but the actual act of
discrimination, also known as intentional or blatant discrimination, occurs when an individual or group acts
upon those attitudes and beliefs (Black, Johnson, & VanHoose, 2015; Gee & Ro, 2009). This form of
discrimination may be manifested as microaggressions in the form of a microassault. Implicit or
unintentional discrimination can be as detrimental as intentional discrimination, although it resides outside
of the perpetrator’s awareness (Bertrand, Chugh & Mullainathan, 2005). Manifestations of unintentional
discrimination in the form of microaggressions are unconscious behaviors considered to be rude,
demeaning, or damaging to the individual or group. These microaggressions are further classified as
microinsults and microinvalidations that disavow the experiences or beliefs of a group (Holley, Tavassoli, &
Stromwall, 2016; Sue, 2010). For example, when negative stereotypes are expressed about men in nursing,
male nurses may experience microinsults or microinvalidations (Brody et al., 2017).
Perceived Discrimination
When individuals believe that they have experienced discrimination based on personal characteristics, they
may exhibit poorer physical and psychological health (Sutin, Stephan, &Terracciano, 2015). The link between
perceived discrimination, racism, and health, including mental health, chronic health conditions, and
personality development, has been a focus for greater understanding of health disparities among ethnic
groups. The effects of perceived discrimination can affect the outcomes of health care, as those reporting
this type of discrimination believe they are not receiving optimal care, may delay treatment, have difficulty
adhering to treatment plans, and may experience internalized racism, creating ongoing stressors that
further affect health status (Blendon et al., 2007; Carlisle, 2015; Williams, 2012). While some researchers
have suggested that health disparities are due to socioeconomic status (SES), other researchers have found
that disparities continue even when socioeconomic factors are taken into account. That is, regardless of SES,
African Americans continue to be at greater risk for hypertension as well as other metabolic disease (Monk,
2015).
Health Disparities
The delivery of health care has long been associated with discrimination, either perceived on the part of the
patient or actual or inadvertent on the part of the provider or institution (Reynolds, 2004). Hastert (2016)
reported that the discrimination and resulting inequities in health outcomes were not related to income but
to demographics, specifically race and ethnicity. However, Brooks et al. (2017) and Link et al. (2017) did
demonstrate both a race/ethnic and socioeconomic impact on health and health outcomes. The grouping of
these health outcomes is commonly referred to as health disparities (Lee, Ayers, & Kronenfeld, 2009).
Stuber, Meyer, and Link (2008) suggested that stigma be included with prejudice as perceived causes of
discrimination, and therefore poor health outcomes. Pascoe and Richman’s (2009) meta-analysis described
the negative impact of a patient’s perceptions of discrimination regarding health care delivery on that
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patient’s actual health outcomes. Lee, Ayers, and Kronenfeld (2009) described how perceptions of
discrimination led to a delay in seeking health care, resulting in poor health outcomes. Burgess et al. (2008)
described an immense web of factors, including actual variations of illness among demographic groups,
access to health care, and health care funding policies as reasons for health disparities.
ANA takes the position that it does not matter if an individual’s demographic is expected to have a higher
incidence of illness. All patients should equally be screened for all health risk factors, including but not
limited to elevated blood pressure, elevated blood glucose, HIV, changes in visual and hearing capacity, and
proper body mass index; provide all applicable cancer screenings and mental health screenings; and receive
all preventive health services, such as vaccinations.
Finally, ANA takes the position that discrimination has no place in nursing practice, education, or research. It
has no place in health care. All patients are equal and should be treated with impartiality, respect, and
civility. Civility is an active behavior that embodies mutual respect, promotes communication, and fosters
collaboration among nurses and patients and the health care team (Lower, 2012). ANA takes the position
that treating the illness or injury is important and the demographic or socioeconomic status should not
influence the level of care provided. ANA takes the position that organizational policy that inadvertently
supports discrimination is in error. It does not matter if it is an organization’s policy that discriminates or a
policy in support of individual employees who discriminate; it is wrong and needs to be stopped.
Recommendations
ANA recommends implementation of the following activities:
Intentional or blatant discriminatory practices must not be tolerated and must be immediately
addressed.
Nurses must engage in a period of self-reflection regarding their personal and professional
values regarding civility, mutual respect, and inclusiveness, and resolve any potential conflicts in
ways that ensure patient safety and promote the best interests of the patient (ANA, 2015).
Nurses must seek out and support nursing practice environments that embrace inclusive
strategies and promote civility and mutual respect regarding patients, coworkers, and members of
the community.
Nurses must advocate for policies that are inclusive and promote civility and human rights for all
health care workers, patients, and others within the organization and community.
Nurses must encourage all health care agencies to adopt and aggressively maintain policies,
procedures, and practices that embrace inclusiveness, promote civility and mutual respect, contain
methods for reporting violations, and require interventions to avoid recurrence.
Nurses must work both within the profession and with other health care professionals, social
workers, clergy, and advocacy organizations to create diverse, inclusive communities that promote,
protect, and sustain high-quality, effective, efficient, and safe health care practices (ANA, 2010).
Nurses in all environments and at all levels must embrace the concepts of justice and caring,
diversity and inclusiveness, and civility and mutual respect as guiding principles within the provision
of health care.
Nurse researchers must support and conduct research that is inclusive in nature, including
diverse populations and their health care needs.
Nurse managers, supervisors, and administrators must assess policies to ensure support of
inclusiveness, civility, and mutual respect, acknowledging that the lack of such policies may result in
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environments that fail to sustain high-quality, effective, efficient, and safe health care practices
(ANA, 2010).
Nurse educators must promote a diverse workforce by developing education practices to attract
and retain students from all backgrounds. An increased number of diverse nurses in the workforce
will begin to reflect the diversity of the overall population in the United States (Graham, Phillips,
Newman, & Atz, 2016).
Nurses must embrace a patient-centered approach responsive to the individual cultural needs
and concerns of their patients and families (Cuevas, O’Brien, & Saha, 2017).
Summary
Discrimination continues to affect the health of populations. Discriminatory practices that are either
intentional or unintentional must be addressed by individual nurses and the profession as a whole. Given
the impact of unintentional discrimination based upon attitudes and stereotyping, all nurses must examine
their biases and prejudices for indications of discriminatory actions. Health disparities continue to exist and
are influenced by health policies, individual discriminatory actions, marginalization, and perceived
discrimination by the affected population. The nursing profession is responsible for promoting an
environment of inclusiveness where all receive safe, quality care, and caregivers are intolerant of any
discriminatory practice.
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ANA acknowledges Michele Upvall, PhD, RN, CNE, FAAN and Thomas Ray Coe, PhD, MBA, MHA,
MS, RN-BC, NEA-BC, FACHE who contributed to the drafting of this document on behalf of the
ANA Ethics Advisory Board.