CYBERSECURITY CHECKLIST
Consider taking these steps if your
family’s devices have been targeted
Best practices to help you respond to a cyber event
Dont delay. Acting quickly aer an event can minimize damage to you and your family.
Disconnect your devices from the internet. Immediately unplug your internet cable
or turn o your Wi-Fi router.
Scan your network and devices. Once you’re oine, check for infected les or malicious
programs with a strong antivirus program. Apply soware patches and security updates to your
devices. If you don’t have an antivirus program on your system or it’s outdated, consider calling
a cybersecurity professional to eradicate any suspicious programs and set up better defenses
before you go back online with any connected device.
Determine what happened. Identify (if possible) what kind of event occurred, whether it
was successful and what was lost or damaged.
Restore lost les. Recover corrupted les from backups.
Change all your passwords. Using a device that hasn’t been compromised, change the
passwords on all sites that contain personal or nancial information. Also change passwords for
any apps on your devices that may have been aected.
Contact your bank and other nancial institutions if you believe your
accounts have been compromised.
Report fraudulent transactions as soon as you can,
and have your nancial institutions put a freeze on any accounts that might be aected.
Investment products:
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Call the credit bureaus. Ask them to place a fraud alert on your credit report and freeze your
credit.
Notify the company on whose platform the threat originated.
Document everything about the event. The more information you have, the better
armed you will be to assist an investigation, and the better prepared you will be against future events.
Contact law enforcement. File reports with police and other relevant local authorities.
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For more tips and insights, visit
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IMPORTANT INFORMATION
Neither Bank of America nor its affiliates provide information security or information technology (IT) consulting services. This material is provided “as is,“ with no
guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this material, and without warranty of any kind, express or implied,
including, but not limited to warranties of performance, quality and fitness for a particular purpose. This material should be regarded as general information on
information security and IT considerations and is not intended to provide specific information security or IT advice nor is it any substitute for your own independent
investigations. If you have questions regarding your particular IT system or information security concerns, please contact your IT or information security advisor.
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may have a different privacy policy and level of security. Please refer to SIPC’s policies for the privacy and security practices for their website.
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