Training Title: Strategies for Difficult Conversations and Community Resources
1. Training Description: This training is designed to equip childcare providers with effective strategies for navigating difficult conversations with parents and
guardians. Childcare providers often encounter challenging situations that require open and respectful communication. Learn how to prepare for difficult
conversations, create solutions, execute a plan, and be able to provide families with additional resources for a range of concerns. You will leave the training
feeling confident when addressing concerns while maintaining a positive relationship with families.
2. Core of Knowledge Content Area(s) & Hours: ____ Child Development ____ Curriculum ____ Health, Safety & Nutrition
__1__ Special Needs ____ Professionalism __2__ Community
3. Bibliography/References and Resources (A minimum of three (3) current and valid sources):
Maryland State Department of Education: Early Childhood Homelessness in Maryland Powerpoint Presentation
Extension Alliance For Better Child Care (2019) Tips for Child Care Providers to Communicate with Parents Their Concerns about a Child's
Development https://childcare.extension.org/tips-for-child-care-providers-to-communicate-with-parents-their-concerns-about-a-childs-
development/#.U77DfpRdXzh accessed December 2 2023
Maryland State Department of Education (nd) Education Assistance for Children and Youth with Unstable Housing (McKinney-Vento)
https://marylandpublicschools.org/about/Pages/DSFSS/Homeless/index.aspx accessed December 2 2023
Zero to Three (2022) How to Communicate with parents https://www.zerotothree.org/resource/how-to-communicate-with-parents/ accessed
December 2 2023
The parents place in Maryland https://www.ppmd.org/ accessed December 2 2023
CDC (n.d.) Tips for Talking with Parents about Developmental Concerns
https://www.cdc.gov/ncbddd/actearly/pdf/parents_pdfs/tipstalkingparents.pdf accessed December 2 2023