STRATEGIC
PLAN UPDATE
2023–2028
As a public utility, our customers and the
communities we serve help to define Seattle City
Light’s goals. We, in turn, deliver affordable, reliable,
and environmentally responsible power. And we
strive to keep the power on, even in challenging
situations like extreme weather, population growth,
and ever-changing business demands. And as we’re
learning in 2022, with supply chain disruptions,
inflation, and the “great resignation,” it’s not easy,
but no one ever said it would be.
City Light has met the unparalleled challenges of
the past two years with resilience, ingenuity, and
determinedness. This is to the credit of our
incredible workforce and the understanding that no
matter the disruptions we face, we are a team with
a clear vision of where we want to go and a map for
getting there. City Light’s Strategic Plan is our guide.
It reminds us of our shared purpose and keeps us
pointed in the direction of our long-term goals while
we navigate the uncertainty of the present. Having a
north star has never been more important.
GO
Since 2012, City Light has developed a full
Strategic Plan every six years to outline the key
strategies that guide our work. We update this plan
regularly to reflect current conditions, report on our
progress, and make necessary adjustments. This
includes incorporating customer, community, and
employee feedback to ensure our plans and our
day-to-day work continue to reflect diverse needs
and perspectives.
In May 2021, the City Council and Mayor adopted a
five-year 2022–2026 Strategic Plan, having deferred
a planning year during the pandemic. This update
puts us back on our regular six-year trajectory. More
than that, it’s an opportunity for us to add detail
and further clarify our shared goals as we move into
a post-pandemic reality. The 2022–26 plan helped
us keep our sights set on the future as we dealt
with the disruption of the pandemic. With that
disruption receding, it’s time to get going. That’s
what this update is about—acknowledging the
progress we’ve made, reaffirming our vision, and
putting our strategies into action. Ready, set, go!
READY, SET,
Seattle City Light | Strategic Plan Update 2023–2028
1
Delivering Power in
Extreme Weather
From windstorms and record snow in the winter and
fall to record-breaking triple-digit temperatures in the
summer, 2021’s extreme weather caused many
large-scale outages and high peak energy usage.
Through it all, City Light responded quickly and safely
to get the power back on and manage power loads to
ensure the system could accommodate increased use.
Creating Shelter for
Unhoused Neighbors
Working with other City of Seattle partners, City Light
has turned its former Power Control Center on Roy
Street in Seattle’s Uptown neighborhood into a
24-hour shelter for up to 40 unhoused individuals.
The Seattle Indian Center will manage the shelter.
Expanding Access to
Electric Vehicle Charging
City Light continues efforts to install and operate
publicly accessible electric vehicle fast chargers
throughout its service area. In 2021, City Light installed
six new rapid chargers in its franchise cities, including
five in Tukwila and one in downtown Burien.
In addition, City Light partnered with King County Metro
and the City of Tukwila to develop and open a charging
facility for Metro’s new fleet of all-electric buses. The
facility supports efforts to provide accessible electrified
public transit for south King County communities and
reduces air and noise pollution throughout the region.
Earning a Place on the
Clean Energy Leaderboard
In April 2021, the Smart Electric Power
Alliance (SEPA), a nonprofit organization
that envisions a carbon-free energy
system, announced that City Light
earned a spot on its 2021 Utility
Transformation Leaderboard.
The recognition results from City
Light’s participation in SEPA’s
Utility Transformation
Challenge—an assessment of
U.S. electric utilities’ efforts
to embrace the transition
to a clean and modern
energy future.
Greening Up
Our Community
City Light and the Washington State Housing Finance
Commission’s (WSHFC) Sustainable Energy Trust
were selected as 2021 Green Power Leadership
Award winners by the Center for Resource Solutions.
The award recognized the two agencies for removing
barriers for low- and moderate-income communities
to install solar energy projects. Along with affordable
financing through WSHFC’s Sustainable Energy Trust,
communities can access funding through City Light’s
Green Up Community Program. When customers
participate in Green Up, City Light purchases regional
renewable energy credits on their behalf
to fund community rooftop solar projects.
Customer Assistance
City Light continues its focus on
ensuring all customers have access to
clean energy, no matter their income. No
one should be without power. We are
working with City and community partners to
increase the effectiveness of our utility bill
assistance programs.
Customer Technology
City Light is improving customer-facing technologies
to give customers the tools they need to manage
their accounts and services. This work is part of the
Utility Technology Roadmap, a strategic document
created in 2021 that provides a comprehensive plan
for our technology portfolio investments.
Organizational Change
Management Office
City Light has established a formal change
management program to provide consistent
structure, standards, training, coaching, and
resources to help employees adapt to, and make
the most of, changing job functions, business
processes, and technology. The program has
dedicated staffing, and initial projects are underway.
Exploring Renewable Hydrogen
with the Port of Seattle
In 2021, a team led by City Light, Pacific Northwest
National Laboratory and Sandia National Laboratories
began exploring a potential shift from fossil fuel to
clean hydrogen fuel to power medium- and heavy-duty
vehicles at the Port of Seattle. Clean hydrogen fuel is
expected to significantly reduce greenhouse gas
emissions, particularly in the maritime and trucking
industries, which are harder to decarbonize. This work
is supported by two awards from the U.S. Department
of Energy totaling $2.12 million to help meet emission
reduction goals set by City Light and the Port.
Resetting Skagit Hydroelectric
Project Relicensing
Climate change makes the carbon-free energy
produced by the Skagit River Hydroelectric Project
vital to our customers and an important part of
today’s solution to global climate change. It’s also
true that our infrastructure has a significant impact
on the native lands and culture of Tribes and First
Nations, and the dams that power the Northwest are
challenging for fish, particularly salmon. When City
Light received feedback that the relicensing process
was not going well for our partners, we recognized
the need for change. Over the last year, we improved
our relationships with participating Tribes and
agencies by making collaboration the centerpiece of
the relicensing process. We also committed to go
beyond basic dam mitigation to improve the Skagit
watershed and its salmon runs.
Replacing Aging Infrastructure
The Boundary Hydroelectric Project installed a brand
new 772,000-pound rotor (rotating component) and
refurbished stator (stationary component) in one of
its six generators as part of a comprehensive
rehabilitation project. This upgrade will enable the
generator to operate at improved efficiency,
increasing energy output and providing carbon-free,
reliable power for the next 40+ years.
ACCOMPLISHMENT
HIGHLIGHTS
City Light is already making progress on the Strategic Plan. Below are
some key accomplishments that highlight work that is underway.
Seattle City Light | Strategic Plan Update 2023–2028
2
Delivering Power in
Extreme Weather
From windstorms and record snow in the winter and
fall to record-breaking triple-digit temperatures in the
summer, 2021’s extreme weather caused many
large-scale outages and high peak energy usage.
Through it all, City Light responded quickly and safely
to get the power back on and manage power loads to
ensure the system could accommodate increased use.
Creating Shelter for
Unhoused Neighbors
Working with other City of Seattle partners, City Light
has turned its former Power Control Center on Roy
Street in Seattle’s Uptown neighborhood into a
24-hour shelter for up to 40 unhoused individuals.
The Seattle Indian Center will manage the shelter.
Expanding Access to
Electric Vehicle Charging
City Light continues efforts to install and operate
publicly accessible electric vehicle fast chargers
throughout its service area. In 2021, City Light installed
six new rapid chargers in its franchise cities, including
five in Tukwila and one in downtown Burien.
In addition, City Light partnered with King County Metro
and the City of Tukwila to develop and open a charging
facility for Metro’s new fleet of all-electric buses. The
facility supports efforts to provide accessible electrified
public transit for south King County communities and
reduces air and noise pollution throughout the region.
Earning a Place on the
Clean Energy Leaderboard
In April 2021, the Smart Electric Power
Alliance (SEPA), a nonprofit organization
that envisions a carbon-free energy
system, announced that City Light
earned a spot on its 2021 Utility
Transformation Leaderboard.
The recognition results from City
Light’s participation in SEPA’s
Utility Transformation
Challenge—an assessment of
U.S. electric utilities’ efforts
to embrace the transition
to a clean and modern
energy future.
Greening Up
Our Community
City Light and the Washington State Housing Finance
Commission’s (WSHFC) Sustainable Energy Trust
were selected as 2021 Green Power Leadership
Award winners by the Center for Resource Solutions.
The award recognized the two agencies for removing
barriers for low- and moderate-income communities
to install solar energy projects. Along with affordable
financing through WSHFC’s Sustainable Energy Trust,
communities can access funding through City Light’s
Green Up Community Program. When customers
participate in Green Up, City Light purchases regional
renewable energy credits on their behalf
to fund community rooftop solar projects.
Customer Assistance
City Light continues its focus on
ensuring all customers have access to
clean energy, no matter their income. No
one should be without power. We are
working with City and community partners to
increase the effectiveness of our utility bill
assistance programs.
Customer Technology
City Light is improving customer-facing technologies
to give customers the tools they need to manage
their accounts and services. This work is part of the
Utility Technology Roadmap, a strategic document
created in 2021 that provides a comprehensive plan
for our technology portfolio investments.
Organizational Change
Management Office
City Light has established a formal change
management program to provide consistent
structure, standards, training, coaching, and
resources to help employees adapt to, and make
the most of, changing job functions, business
processes, and technology. The program has
dedicated staffing, and initial projects are underway.
Exploring Renewable Hydrogen
with the Port of Seattle
In 2021, a team led by City Light, Pacific Northwest
National Laboratory and Sandia National Laboratories
began exploring a potential shift from fossil fuel to
clean hydrogen fuel to power medium- and heavy-duty
vehicles at the Port of Seattle. Clean hydrogen fuel is
expected to significantly reduce greenhouse gas
emissions, particularly in the maritime and trucking
industries, which are harder to decarbonize. This work
is supported by two awards from the U.S. Department
of Energy totaling $2.12 million to help meet emission
reduction goals set by City Light and the Port.
Resetting Skagit Hydroelectric
Project Relicensing
Climate change makes the carbon-free energy
produced by the Skagit River Hydroelectric Project
vital to our customers and an important part of
today’s solution to global climate change. It’s also
true that our infrastructure has a significant impact
on the native lands and culture of Tribes and First
Nations, and the dams that power the Northwest are
challenging for fish, particularly salmon. When City
Light received feedback that the relicensing process
was not going well for our partners, we recognized
the need for change. Over the last year, we improved
our relationships with participating Tribes and
agencies by making collaboration the centerpiece of
the relicensing process. We also committed to go
beyond basic dam mitigation to improve the Skagit
watershed and its salmon runs.
Replacing Aging Infrastructure
The Boundary Hydroelectric Project installed a brand
new 772,000-pound rotor (rotating component) and
refurbished stator (stationary component) in one of
its six generators as part of a comprehensive
rehabilitation project. This upgrade will enable the
generator to operate at improved efficiency,
increasing energy output and providing carbon-free,
reliable power for the next 40+ years.
ACCOMPLISHMENT
HIGHLIGHTS
Seattle City Light | Strategic Plan Update 2023–2028
3
STRATEGIES
OUR
The update is organized around the following business strategies:
The fundamentals of the Strategic Plan remain unchanged for the 2023–2028
update. We are delivering on our investments to maintain current service levels and
additional strategic investments to enhance service and improve productivity. This
plan update further describes the steps City Light is taking.
Improve the Customer Experience
Create our Energy Future
Develop Workforce & Organizational Agility
Ensure Financial Health & Affordability
We Power
4
3
2
1
5
Seattle City Light | Strategic Plan Update 2023–2028
4
We are focused on engaging with our customers and helping employees see the
impact of their actions from the customers’ perspective.
We are making investments to enhance accessibility, offer new program choices, and
better meet our customers’ diverse needs.
IMPROVE THE
CUSTOMER EXPERIENCE
1
Implement a Customers First strategy that enables us to keep customers’ diverse needs and
perspectives front and center when making decisions, developing programs, and delivering services.
Integrate the ‘voice of the customer’
into our organizational culture
Evaluate and redesign our portfolio of utility assistance programs to ensure our customer assistance and
affordability programs are accessible and effective, and help as many eligible customers as possible.
Establish a specialized customer support team to address complex billing issues and implement
new billing processes to improve customer interactions and address billing issues.
Implement service-to-bill recommendations to reduce delivery times for new service connections.
Strengthen and fix
core customer services
Launch the Renewable Plus program, digital marketplace, and demand response pilot to
improve demand-side management and energy-efficiency options to help customers meet their
sustainability goals.
Implement customer technology projects to enable us to give customers
more self-service opportunities.
Expand customer service options
PROJECTS, INITIATIVES, ACTIVITIES WHAT DOES IT LOOK LIKE?
Seattle City Light | Strategic Plan Update 2023–2028
5
Compete for state and federal grants, including major investments being made available by the
Infrastructure Investment and Jobs Act that will augment and accelerate progress in grid
modernization and electrification and reduce costs to ratepayers.
Utility Next Portfolio
Implement grid modernization projects and programs to enhance and update our grid to
support our customers as more buildings and transportation become electric.
Grid modernization program
Develop and implement strategies and new programs to support building electrification and
invest in transportation electrification infrastructure.
Implement electrification plans
PROJECTS, INITIATIVES, ACTIVITIES WHAT DOES IT LOOK LIKE?
Implement an integrated distribution, transmission, and generation resource planning framework
to directly connect those three major segments of our system. The framework will incorporate the
new grid architecture, including distributed energy resources, and ensure that the overall supply
resource plan meets strategic and policy objectives as well as regulatory requirements.
Integrate distribution system
and resource planning
Provide leadership to develop a coordinated Western energy market to enable the integration
of carbon-free resources, enhance reliability, and support increased planning and operational
efficiency in the region.
Demonstrate leadership in
western market development
CREATE OUR
ENERGY FUTURE
Creating our energy future involves:
Our energy future is based on carbon-free renewable resources. Moving
away from fossil fuels will require significant commitments and partnerships.
New infrastructure is needed to ensure electricity can be accessed
wherever and whenever people need it. Similarly, customers
will need more options for accessing and paying for electricity.
2
• Responsibly growing demand for clean energy
through electrification.
• Investing in access to low-cost carbon-free renewable power.
• Building and maintaining a smart, resilient, flexible, dynamic,
and reliable grid infrastructure.
• Preparing for the increased integration of distributed energy
resources and more customer options.
• Working to reverse historic inequities and avoid collateral harm to
underserved populations by intentionally prioritizing their needs.
Seattle City Light | Strategic Plan Update 2023–2028
6
Our industry is transforming quickly, and so are our customers’ needs. We must invest in our
people and processes to enable them to thrive in this transformational environment.
We are building an organization that is nimble, adaptive, and responsive by investing in
strong change management, workforce development, and new technology resources.
And we are cultivating a workforce with the skills and knowledge to align with
evolving business needs and to advance social justice.
Launch and grow an organizational change management program to help employees prepare and
seamlessly adapt to changing job functions, business processes, and technology.
Organizational change
management program
Develop and implement a future of work strategy that encompasses reimagining the workspace for a
hybrid work environment; broadening recruitment to reach a more diverse applicant pool; enhancing
employee development and training; and developing a culture of accountability and outcomes.
Build an agile workforce
Develop and implement policies, procedures, and standards for governance, data management and
application implementation. Right-size the plan to ensure that the work can be done effectively and
successfully; and real-size the plan to align with industry cost benchmarks.
Continued implementation of the
Utility Technology Roadmap
DEVELOP WORKFORCE &
ORGANIZATIONAL AGILITY
3
PROJECTS, INITIATIVES, ACTIVITIES WHAT DOES IT LOOK LIKE?
Seattle City Light | Strategic Plan Update 2023–2028
7
Financial stability is essential to everything we do. Responsible financial planning makes it possible to
develop innovative energy solutions, plan for critical investments, and keep our rates affordable.
We are focused on supporting long-term affordability in Seattle by offering rates that are transparent,
understandable, reasonable, and equitable for all customers, including vulnerable populations.
This commitment includes developing a sustainable and predictable approach to setting
rates over time and providing new pricing options to help customers manage their
energy bills through efficient use of our products and services.
Improve reporting, analysis, and controls to foster strong fiscal management and
accountability at all levels. Cost control and prudent budgeting will enable us to deliver
incremental, affordable rate increases that resemble inflation.
Control rate increases
Deliver a new time-of-day rate option and other enhancements to customer pricing
plans to refine price signals and give customers more control over their bills.
Price services for the future
Implement a comprehensive, customer-focused road to recovery. This process will
include the expansion of repayment and financial assistance options to help
customers as they emerge from the COVID-19 pandemic.
Road to recovery
PROJECTS, INITIATIVES, ACTIVITIES WHAT DOES IT LOOK LIKE?
ENSURE FINANCIAL HEALTH
& AFFORDABILITY
4
Seattle City Light | Strategic Plan Update 2023–2028
8
Develop dashboards for each line of business to track our progress and hold
ourselves accountable.
We Power
Relicense the Skagit River Hydroelectric Project under the Federal Energy Regulatory
Commission so that the project can continue to provide clean, carbon-free energy while
also safeguarding the cultural and natural resources of the area.
Skagit relicensing
*
Prioritize investments in core infrastructure and incorporate new concepts
and technologies to accelerate grid modernization.
Evaluate and adjust business processes to ensure design and planning
supports advancements in our customer-facing services.
Prioritize investment
in core infrastructure
*
PROJECTS, INITIATIVES, ACTIVITIES WHAT DOES IT LOOK LIKE?
WE
POWER
5
“We Power” refers to our core mission as a
utility—to provide our customers with affordable,
reliable, and environmentally responsible energy
services. This is central to all we do, and our
organizational values describe the way
employees deliver on that core purpose.
Our commitment to our core business operations
and delivering value to our customers includes:
• Continuing to advance our mission to provide our customers
with the energy services they need by responsibly maintaining
our key assets and infrastructure.
• Prioritizing diversity, equity, and inclusion in all that we do.
• Actively managing and mitigating the constraints, risks, and
uncertainty of operating in a COVID-adjusted environment.
* New for 2023–2028 update
Seattle City Light | Strategic Plan Update 2023–2028
9
INITIATIVE
SPOTLIGHTS
Market Development
Western states are increasingly challenged to safely
provide cost-effective, reliable electricity from diverse
resources across a complex grid and a geographically
diverse region. Climate change, drought, and reduced
fossil fuel and hydropower resources have exacerbated
this task. Meanwhile, customer demand for more and
cleaner electricity is increasing due to transportation
electrification, building electrification, and increased
commercial development. City Light is coordinating with
other energy leaders across the West on regional efforts
to drive energy market solutions that can improve
market efficiencies, leverage diverse resources, achieve
carbon reduction goals, and increase reliability in the
West. Through participation in efforts like the Western
Energy Imbalance Market, the Western Resource
Adequacy Program, and the West Markets Exploratory
Group, City Light is helping create a more modern
electric grid to deliver a cleaner, reliable, and more
affordable energy future for everyone.
Investment in Critical
Infrastructure
City Light is prioritizing investments in core
infrastructure. Thanks to committed crews and staff,
we have significantly accelerated our pole replacement
schedule—our goal is to replace 1,700 utility poles by
the end of 2022. We are also continuing work to
upgrade transformers and switchgear at substations,
in addition to other system resiliency enhancements.
Skagit Relicensing
City Light is in the process of relicensing the Skagit
River Hydroelectric Project, a series of three dams
that provides 20 percent of City Light’s power.
Renewing our federal operating license will allow the
Skagit Project to continue producing clean,
carbon-free energy while also safeguarding the area’s
cultural and natural resources. City Light is working
with 38 partner organizations and consulting
parties—including federal and state agencies, Indian
tribes, and nongovernmental organizations—to gather
information needed to ensure the protection of
natural and cultural resources within the Skagit
Project area for the duration of the new license. In
March 2022, City Light filed the Initial Study Report
(ISR) with the Federal Energy Regulatory Commission.
The ISR provides initial results from 33 studies that
are being done to inform the actions that City Light
will take to manage and protect the cultural,
environmental, and recreational resources of the
Skagit River watershed under the next license.
Electrification Strategy
The electrification of transportation and buildings is
key to reducing carbon emissions and combating
climate change. We are investing in public charging
stations, working with customers and partner
agencies to electrify fleets, and implementing our
building electrification strategy to support City policy
goals and further reduce emissions.
Our grid modernization work is key to ensuring we
can meet increased demand, while further enhancing
the reliability and resiliency of our infrastructure and
offering new choices to our customers. Another
quickly evolving opportunity is the emergence of
renewable hydrogen as an element of a decarbonized
energy system; we are piloting hydrogen concepts
along the downtown Seattle waterfront, and working
with other agencies to promote a regional hub for
renewable hydrogen as called for by the
Infrastructure Investment and Jobs Act.
Seattle City Light | Strategic Plan Update 2023–2028
10
AFFORDABLE
& STABLE
KEEPING CUSTOMER BILLS
Seattle City Light is committed to
providing strong, secure, and flexible
energy infrastructure so all our
customers have access to reliable and
affordable electricity, whenever they
need it and wherever they are.
This Strategic Plan Update results in a rate path of
4.5 percent increases annually for the first two years,
then increases of 3.0 percent each year for the
remaining four years. For 2023 and 2024, the 4.5
percent increase translates to about $4 a month for
a typical residential bill or $1.50 a month for a
typical
residential utility discount program (UDP) bill.
In 2023, a typical residential bill would be
$84.69/month, a $3.65 increase; a typical UDP bill
would be $33.87, a $1.46 increase
.
Consumer Price Index, Source: City of Seattle Office of Economic and Revenue Forecasts, January 2022
2020 2021 2022 2023 2024 2025 2026 2027 2028
30%
25%
20%
15%
10%
5%
0%
Inflation
City Light Rate Path
RATES ARE GROWING WITH INFLATION
Cumulative Increase
Inflation in the cost of construction materials (e.g.,
wire, wood poles, and transformers) is a driving factor
behind the 4.5 percent rate increases for 2023 and
2024. We are all seeing the impacts of price inflation
in our purchases, and City Light is no exception. The
rising value of raw materials like copper and steel has
also increased the theft and vandalism of utility
infrastructure, which compounds cost pressures.
Access to affordable electricity for everyone is our
goal. Throughout the pandemic, City Light has
continued to deliver essential services to the
residents and businesses we serve, including those
who could not afford to pay their bills. As pandemic
response measures sunset and we restart collections
practices, we will work with more than 40,000
residential and business customers who have a total
balance of nearly $40 million in unpaid bills to help
them manage their outstanding balances. As a
community-based electric utility, rates include funding
for income-based bill discount programs, emergency
bill repayment resources, and outreach to historically
excluded communities, so all customers can access
help when they need it.
Strategic Plan Update 2023–2028
Rate Increase 2023 2024 2025 2026 2027 2028
4.5% 4.5% 3.0% 3.0% 3.0% 3.0%
Seattle City Light | Strategic Plan Update 2023–2028
11
It has been an honor to lead Seattle City Light over the past three and a half years. None
of us could have predicted the arrival of COVID-19 in early 2020 or the profound impact
it would have on every area of life. When March 2020 arrived, we paused and shifted
our focus to employee and customer safety. The pause included our strategic
planning process; we knew our attention must be short term, tactical, and logisti-
cal. Over time, our comfort with the new normal increased and 2021 became
our year to “Focus and Finish.” City Light employees were ready to think about
the future, and we restarted our strategic planning work. The resulting
2022–2026 Strategic Plan Update prioritized work that would help us
“Recover, Refocus, Restart.”
Looking ahead, we know the future is uncertain, and success is
dependent on approaching challenges and opportunities with
curiosity, kindness, and a commitment to equity. Economic
recovery is happening all around us. As a community-owned
utility, our job is to help our customers thrive in the future
we are creating together.
The time is now. Ready, set, go!
TO OUR
CUSTOMERS
& COMMUNITY
Thank you,
Debra Smith
General Manager & CEO
Seattle Mayor Bruce Harrell with City Light General Manager and
CEO Debra Smith at the Earth Day celebration of the completion
of the Miller Community Center Microgrid.
Seattle City Light | Strategic Plan Update 2023–2028
12
seattle.gov/city-light
206.684.3000
700 5th Ave Suite 3200
Seattle, WA 98124
Cover Photo Credits:
Front - Peter de Lory
Back - Hugo C. Ludeña
APPENDICES
Financial Forecast
Outreach Summary
Visit the Seattle City Light Strategic Plan
website to learn more
The Seattle City Light Review Panel is comprised
of nine members drawn from among City Light’s
customers, to review and assess City Light’s
strategic plan and provide an opinion on the
merits of the plan and future revisions to it to
the Mayor and the City Council.
REVIEW PANEL
Anne Ayre
Industrial Customer Representative
Mikel Hansen
Commercial Customer Representative
Scott Haskins
Financial Analyst
Leo Lam
Residential Customer Representative
Kerry Meade
Nonprofit Energy Efficiency Advocate
Michelle Mitchell-Brannon
Low-Income Advocate
Joel Paisner
Suburban Franchise Representative
John Putz
At-Large Customer Representative
Timothy Skeel
Economist
