2
Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
The reservation and cancellation rules applicable to your Club Membership are set forth in your Club Membership
Agreement. Please contact your Exclusive Ambassador (previously called Member Services Manager) with any
questions you have regarding these rules. In addition to the rules in your agreement, guidelines apply for booking
reservations at certain times, and specific rules apply for certain club destinations, as set forth below.
Guidelines For Booking Reservations On ER Compass Reservation Calendar
New weeks roll into the ER Compass reservation calendar every Thursday evening at 10:00 p.m. ET. To promote
fairness during these roll-in periods, ER Compass access is limited to one log-in per membership from 7:00 p.m. ET
through 11:00 p.m. ET each Thursday evening (note that Ultra members, who have two Priority Holiday tokens, are
permitted two log-ins when holiday weeks roll into the calendar). Here is important information and helpful tips to
improve your experience in booking a reservation as new weeks enter the calendar:
• To help prevent the use of automated processes (i.e., “bots,” which are not permitted), you will be required
to enter displayed “CAPTCHA” text in an additional field as part of the reservation process. The “CAPTCHA”
requirement will occur only after you establish a temporary hold on a reservation (i.e., after you have selected
your arrival and departure dates and the ER Compass system has informed you that you have 30 minutes to
definitively confirm the reservation), so this requirement will not slow you down as you enter the reservation
process.
• When using the “Browse Calendars” function during high-demand periods like this roll-in, you may only browse
calendars for up to five destinations at a time. The “Browse Calendar” page will remind you of this limitation.
• Please do not repeatedly refresh your screen if the page loads slowly—doing so will only slow the page-loading
process, which in turn will slow your ability to make your desired reservation.
• During the limited log-in period (from 7:00 pm ET through 11:00 pm ET), it is important that you exit ER
Compass only by manually logging out, rather than by closing the browser tab or the window running your
ER Compass session. Your login session will NOT automatically end if you simply close your browser tab or
window, and as a result the system will consider your membership still logged in and will not allow you access
back into ER Compass until well after the roll-in period is over. To properly end your ER Compass session during
the limited log-in period, you must click the “Sign Out” link in the upper right hand corner of the screen.
As always, your Exclusive Ambassador can assist with any questions you may have.
Exclusive Journeys (Formerly Called Once In A Lifetime)
Exclusive Journey experiences are governed by separate terms and conditions from your Club Membership
Agreement, including a dierent cancellation policy and daily fees. Please click here to view the Exclusive Journeys
terms and conditions.
The World
The World is a luxury cruise ship on which the club oers extraordinary residences. Due to the unique structure of
the itinerary of The World, reservations will only be taken over the phone. Reservations can be made by calling your
Exclusive Ambassador.
Members may not make reservations available to third parties.
Because the ship is constantly moving and porting in dierent cities, we do not require Sunday to Sunday arrival and
departure patterns for Advanced Reservations.
The Availability Policy does not apply to The World, as all reservations are handled on a first-come, first-served basis
once it is released to the membership. This is a unique property with limited inventory that we can not replicate.
Members may reserve voyages as far in advance as The World’s current itinerary allows using an Advanced
Reservation.
Trump International Hotel & Towers, New York
Club members may not make reservations at more than one residence in the Trump during a given consecutive
period. The hotel will not permit members to reserve one night in one residence and the second night in a dierent
residence.
General Rules
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Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
2015
New Year’s: December 28, 2014 - January 04, 2015
Presidents Day: February 15, 2015 - February 22, 2015
Spring Break: March 08, 2015 - March 15, 2015
Spring Break: March 15, 2015 - March 22, 2015
Spring Break: March 22, 2015 - March 29, 2015
Spring Break: March 29, 2015 - April 05, 2015
Independence Day: June 28, 2015 - July 05, 2015
Thanksgiving: November 22, 2015 - November 29, 2015
Christmas: December 20, 2015 - December 27, 2015
New Year’s: December 27, 2015 - January 03, 2016
2016
New Year’s: December 27, 2015 - January 03, 2016
President’s Day: February 14, 2016 - February 21, 2016
Spring Break: March 06, 2016 - March 13, 2016
Spring Break: March 13, 2016 - March 20, 2016
Spring Break: March 20, 2016 - March 27, 2016
Spring Break: March 27, 2016 - April 03, 2016
Independence Day: July 03, 2016 - July 10, 2016
Thanksgiving: November 20, 2016 - November 27, 2016
Christmas: December 22, 2016 - December 29, 2016
New Year’s: December 29, 2016 - January 05, 2017
2016
New Year’s: December 29, 2016 - January 05, 2017
President’s Day 2017: February 19, 2017 - February 26, 2017
Spring Break: March 12, 2017 - March 19, 2017
Spring Break: March 19, 2017 - March 26, 2017
Spring Break: March 26, 2017 - April 02, 2017
Spring Break: April 09, 2017 - April 16, 2017
Independence Day: July 02, 2017 - July 09, 2017
Thanksgiving: November 19, 2017 - November 26, 2017
Christmas: December 24, 2017 - December 31, 2017
New Year’s: December 31, 2017 - January 08, 2017
Holiday Weeks
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Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
This privacy policy (“Privacy Policy”) covers the treatment of personally identifiable information (“PII”) collected by or
submitted to Exclusive Resorts, LLC and its aliates, including Exclusive Resorts Club Management, LLC (collectively,
the “ER Group”), including information submitted via the Internet, by telephone, mail, applications, or otherwise.
PII is further detailed and defined herein, below. We understand and respect your desire for privacy and will make
reasonable eorts to use PII in accordance with this Privacy Policy. Because this Privacy Policy addresses our use of
PII, we suggest that you review this Privacy Policy carefully and periodically, as it is subject to change.
Please note that to the extent any portions of the following Privacy Policy are inconsistent with applicable law or
regulations, or to the extent you provide your express consent for uses not specifically described below, then such
laws or regulations, or your express consent, will govern our use of your PII.
This Privacy Policy governs our use of information obtained from our customers and prospective customers,
including information obtained through our Websites, including exclusiveresorts.com, telephone, mail, applications,
and other websites owned or controlled by the ER Group that may be accessed via any electronic device (these
communication mediums are collectively referred to herein as the “Websites”). As used in this Privacy Policy, the term
“Licensees” means certain companies, partners, and/or service providers who have entered into a license or similar
agreement with an ER Group company to sell, market, or promote goods or services under an ER Group brand or
co-brand. Licensees are independent from the ER Group
Contact Information
You may contact us at any address or number that we have provided to you, or, as a general matter, at the following:
Exclusive Resorts Club Management, LLC
1515 Arapahoe Street Tower 3, Suite 500
Denver, CO 80202
800-447-8988
Information Collection
Generally, it is our policy not to request or collect sensitive personal information, such as religious preferences, racial
or ethnic background or other similar forms of data.
We collect PII that you provide to us over the Internet (especially via our Websites), by email, regular mail, or by
phone, from third parties that give your information to us and through other legal means.
The types of PII that we collect includes:
• our name, gender, home and work contact details, date of birth, and nationality;
• Personal interests relating to travel, dining, and activity preferences, information regarding your interest and use
of our services, and Websites;
• Your occupation, background information relevant to your Membership application (if you submit any) and
other information relevant to responding to your inquiries and providing services to our members, prospective
members, guests, customers, and business partners;
• Any personal information necessary to fulfill special requests, including preferences in accommodations,
services, meals, etc.;
• Financial information, such as credit card numbers, billing addresses, expiration dates, etc., in order to facilitate
the billing and payment of your accounts, if you have elected to store your financial information with us;
• Online user accounts details, profile or password detail and any frequent flyer or travel partner program aliations;
• Information you provide regarding your marketing preferences or in the course of participating in surveys,
contests or promotional oers;
• Information including contact information that we may obtain through third parties that we do business with.
• Content and/or payload data of chat messages between a member and an ER Group representative or chat
messages between members
• any other information submitted by you that includes information specific to you
Information Collected through Third Parties
We may collect this information through a variety of ways, including from you directly, through Licensees, through
third parties, and through other means as identified in this Privacy Policy. This information may include information
from our airline, credit card, and other partners, information from social media sites, and other third party providers.
LAST UPDATED: JULY 7, 2015
Privacy Policy
Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
LAST UPDATED: JULY 7, 2015
Privacy Policy
We use third party software to proactively initiate or oer online chat in order to provide you with exceptional service.
Online chat services include messaging services between prospective members and ER Group representatives,
between members and ER Group representatives, as well as member to member messaging. As a member, you can
opt out of member to member messaging at any time. All information provided via online chat may be associated
with your email or IP address and may be stored in our systems along with the other types of PII we collect.
For information you submit to us, we attempt to notify you which categories of information are required and which
are optional. If you do not wish to provide us optional information that we request, then you should not provide such
information. However, please be aware that if you do not provide us with certain information that we require, then
we may not be able to respond to your requests, process your applications, bill or pay you in accordance with your
proposed contracts with us, or provide you complete services. If you have any concerns about the nature of the
information we collect, you may contact us at the above address, or as set forth below.
Occasionally, you may be requested to provide PII about others to us (for example, individuals for whom you are
travelling with). In such cases, your provision of the information of other asserts that you have obtained the express
consent of the other party to supply such information. We will use this information of others in accordance with the
terms of this Privacy Policy.
Use Data
If you use our Websites, we may collect non-personally identifiable information about your use of the Websites (such
as IP addresses, domains, browser type and version, and operating system) (“Use Data”).
Cookies and IP Addresses
ER Group may use cookies to collect information. A cookie is a small text file stored on a user’s computer that
contains information about the user. The ER Group, along with third party marketing partners, may use session
ID and/or persistent cookies, invisible pixels and web beacons. For the session ID cookie, once a user closes the
browser, the cookie simply terminates. A persistent cookie is a small text file stored on a user’s hard drive for an
extended period of time. Persistent cookies can be removed by following Internet browser help file directions. By
showing how and when you use our Websites, cookies help us see which areas are popular and which are not and
help in targeting information based on your interests. Cookies also allow us to store the personal preferences that you
set during each visit to our Websites, which in turn allows us to speed up your future activities at our Websites.
To learn more about cookies, the following websites provide useful information:
www.allaboutcookies.org
www.youronlinechoices.eu
http://helpx.adobe.com/flash-player/kb/disable-loca-shared-objects-flash.html
Log Files
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.
Clear GIFs
(Web Beacons/Web Bugs) We employ a software technology called clear GIFs (a.k.a. Web Beacons/Web Bugs), which
help us better manage content on our Site by informing us what content is eective. Clear GIFs are tiny graphics with
a unique identifier, similar in function to cookies, and are used to track the online movements of users. The main
dierence between the two is that clear GIFs are invisible on the page and are much smaller, about the size of the
period at the end of this sentence. In addition, we may use clear GIFs in our HTML-based emails to let us know which
emails have been opened by the recipients.
Do Not Track Signals
“Do Not Track” (“DNT”) signal is a HTTP header field indicating your preference of web browser tracking. We currently
do not recognize DNT signals. Further, we work with third parties that use tracking technologies on our Websites in
order to provide tailored advertisements on our behalf and on behalf of our business partners. These companies
may collect information about your activity on our Websites and your interaction with advertising and other
communications. This information may then be used to determine which ads you see on our Websites, third party
websites and applications.
Most browsers are initially set to accept cookies and DNT signals. You can set your browser to notify you when
you have received a cookie or DNT signal, giving you the opportunity to decide whether to accept it (except Flash
cookies). You have the option to reject our cookies and/or DNT signals and still use our Websites, but you may not
be able to access or use some of the features we oer on our Websites (including certain members-only functions
and functions with respect to our referral and/or loyalty programs).Check your browser’s Help menu or your built-in
mobile device settings to find out how to manage your cookie and/or DNT signal preferences. Some mobile devices
Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
LAST UPDATED: JULY 7, 2015
Privacy Policy
store cookies and/or DNT signals not only in areas connected to the browser, but also in areas that are app-specific.
Check your app settings options to manage those preferences.
Use Of Information
How We Use PII
We may use PII in a variety of ways, including through personal contact, via our Websites, through emails and
correspondence, and through third parties, such as travel and other business partners. We use PII for the purposes we
have disclosed to you, or as permitted by law. Generally, PII is used to provide you with the services you requested,
maintain and manage membership accounts, provide you with suggested activities, accommodations and events,
conduct periodic customer satisfaction and marketing research, understand your needs as a customer, comply with
legal obligations, personalize your ER account, customize website and application settings, and protect ER Group
properties. We also use the information to provide or oer you newsletters, promotions and featured specials,
other marketing communications, product or service awareness marketing, and to conduct surveys, sweepstakes,
prize draws, and other contests. We may provide these communications online, via email, telephone, mobile/text
messaging (including SMS and MMS) and postal mail. We may also aggregate your PII with data from third-party
sources.
If ER Group intends to disclose PII to a type of third party not previously discussed, ER Group will notify you and
provide you with the opportunity to opt out of this disclosure. For sensitive personal information, ER Group will
provide you with the opportunity to opt in to third party disclosure if this sensitive personal information is to be
disclosed to a third party or used for a purpose other than those for which it was originally collected and authorized.
Please be aware that ER Group’s storage and use of your PII survives termination of your Membership Agreement.
Potential continued storage and usage of your PII applies whether your Membership Agreement was terminated by
you or whether your Membership Agreement was terminated by ER Group. ER Group also reserves the right to store
and use your PII when your Membership Agreement is suspended or inactive, as may be the case from time to time.
Use to Fulfill Our Obligations and Your Requests
We will use your PII to provide you with certain requested information, including sales and marketing materials, and
to address communications that you may have initiated or authorized. We will also use your information to fulfill our
obligations to you pursuant to any contracts or agreements that you may enter into with us, in connection with any
of our programs, events or promotions in which you register or participate or to fulfill our obligations to our business
partners. As examples, please consider: If you are a prospective member, we use PII you submit in connection with
your application to process your application (which may include a background check), establish your account and
activate your membership. If you are a member, we use your PII to provide you services and administer your account,
including as necessary to make travel arrangements and reservations and to bill you. If you are a participant in one
of our sales or marketing programs, we will send you information relevant to your participation, such as marketing
materials or announcements about upcoming events related to the program. We may also use your PII to provide
assistance or support with respect to your use of our services or Websites, to troubleshoot problems and to resolve
disputes that may arise. Further, we may use your PII to improve our content, advertising or services, or to analyze
trends or to customize the display or format of our marketing content or Websites. From time to time, we may send
you information about our services and oerings, and about certain products and services of selected third parties,
in which we think you may be interested. We will not use your PII or send you information if you have notified us of
your preference not to have your PII so used, or not to receive such information, or when we are prohibited by law
from doing so.
Sharing of Information
For the purposes described above and to the extent permitted by law and regulations, we may share your PII with the
following categories of entities:
• Third parties that perform information processing on our behalf, such as companies that manage our emails,
that conduct surveys, which perform background checks, that help us send information regarding companies,
products or services in which we believe you may be interested, or that provide analyses of use of our services
or Websites.
• On-property Services: We may share personal information with providers of on-property services that provide
services such as concierge services, spa treatments, golf, or dining experiences
• Service Providers: We rely on service providers to provide certain products and services, such as to facilitate
administrative functions and information technology operations, credit card billing, providing services in
connection with our websites, including airline and rental car packages; processing credit card transactions;
professional services such as accounting, auditing and legal advice; investigating accident reports; processing
insurance claims; and administering sweepstakes, prize draws, competitions and customer surveys. ER Group
will disclose PII to service providers as appropriate.
Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
LAST UPDATED: JULY 7, 2015
Privacy Policy
• Third parties, including Licensees, that perform on our behalf, which help us perform, or that oer you services
through their relationship with ER Group to meet our contractual obligations or to enhance your service
experience with us.
• Our corporate aliates and other entities that operate the Website or other Websites for the ER Group.
• In response to a request by law enforcement or other governmental personnel or court order or subpoena; if
we are under a legal obligation to do so; to protect the integrity of our company if we believe that a user has
committed unlawful or otherwise harmful acts; to protect our interests in connection with a legal proceeding; in
emergency situations to protect health or safety; if we believe such disclosure is in your, any ER Group member,
guests, visitors, associates, or property (including our Websites), or to others vital interest; or if we obtained your
information from public sources.
• Third parties with whom we have advertising or promotional relationships (provided that we are not otherwise
restricted from making such disclosures).
• In connection with any reorganization, merger or consolidation, or sale or disposal of substantially all or a
part of our assets, joint venture or partnership and related business transactions, including in relation to audit
or reporting and other regulatory requirements. Any successor or assign may use your PII provided that such
party agrees to comply with our Privacy Policy or you are given a choice if such party would like to use such
information in a manner materially dierent from that disclosed in our Privacy Policy.
Use of Use Data and other Internet-Based Information
We use aggregated (i.e., non-personally identifiable) Use Data for purposes of site administration and to compile
information about usage of our Websites and services. We may share aggregated information (which does not
contain your PII) with third parties, such as advertisers and marketing partners.
We may combine PII with Use Data to help us serve you better in connection with your use of our services or
Websites, and to respond to your requests for technical assistance (e.g., we may record which web browser or app
you use in order to help respond to your questions with diculties using our Websites). We may share this combined
information with third parties as described more specifically in this Privacy Policy.
International Transfer of Information - Residents of Countries outside the United States
If you are a resident of a country outside the U.S., then by your submission of information through this website, you
confirm that you know the Websites are websites operated by the ER Group in the U.S., and you consent to the
transfer of your personal data to the U.S., where your personal data will be subject to U.S. law and where the level of
data protection may be dierent compared to your country. You also agree to the Terms of Service and this Privacy
Policy which describe how your personal data will be used.
For PII of members, potential members, and employees, that ER Group receives from entities in the European Union
and Switzerland, ER Group handles such personal information in accordance with the US-EU Safe Harbor Principles.
More information on the Safe Harbor Program can be found at http://www.export.gov/safeharbor/.
Security
We have taken appropriate technical and organizational measures to help prevent unauthorized access, maintain
data security, and to make proper use of the information that we collect; however, no transmission of data over
the Internet is guaranteed to be completely secure and we cannot guarantee the security of any information you
provide to us. For example, third parties may unlawfully intercept or access transmissions or private communications.
Therefore, although we use industry standard practices to protect your privacy, we do not promise or guarantee, and
you should not expect, that your PII or communications with us will always remain private.
Data Integrity
ER Group takes reasonable measures to ensure that your PII is accurate and used for its intended purposes. This
includes taking reasonable eorts to ensure that your PII is protected from unauthorized access, disclosure, destruction,
or modification. This also includes taking reasonable eorts to ensure that your PII is up to date and accurate.
Careers
ER Group uses tools and databases hosted and/or operated by ER Group or third parties to collect PII from individuals
that wish to be considered for potential employment. By submitting your application and providing this PII, you
understand and agree that your PII will be used for consideration of employment.
Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
LAST UPDATED: JULY 7, 2015
Privacy Policy
California Residents
Residents of the State of California have the right to request a list of third parties with whom we share PII about you for
their own direct marketing purposes during the previous calendar year. It is standard practice for the ER Group to not
share PII with unrelated third parties for their own direct marketing purposes, however, many of ER Group’s business
partners may obtain PII through their relationship and agreements with the ER Group. If you would like to request
information about third parties that may have obtained PII about you during the immediately preceding calendar year,
please send an email to [email protected] or letter to the address provided in this Privacy Policy.
Modifying Or Deleting Pii
We intend to keep your PII accurate and up to date. You have the opportunity to review and correct any of your
information that we may have, or to restrict the uses we make of your PII. In order to review or correct your PII that
we have on file, please take the following steps:
Contact us via email at [email protected]
Give us your name and email address, together with any information that might help us more eectively serve or
communicate with you.
Let us know how we can help you - if you would like to review your information, etc.
Let us know the most convenient way for us to communicate with you (email, phone, etc.)
If you request that certain information be amended, we will use reasonable eorts to accommodate your request in a
timely manner. If you are a member or otherwise have established a contractual relationship with us, there is certain
information that we must maintain in order to properly service your account. We retain certain information in our sole
discretion that we need to process your information in order to fulfill your requests and our contracts with you, to
maintain our records in accordance with industry practices, to resolve disputes, to troubleshoot problems, to enforce
this Privacy Policy, or for other valid business reasons; it is not our policy to retain more information for longer than is
necessary. Please note that we will not remove your non-personally identifiable Use Data from our aggregated files.
Furthermore, please be aware that even if you request that your information be removed from our systems, such
information may never be completely removed due to technical and legal constraints, including backup and disaster
recovery systems, as well as the need to keep some information to track and record your requests.
Notification Of Changes To This Privacy Policy
We may, at our sole discretion, revise this Privacy Policy at any time in a manner consistent with applicable law and
regulations. When we revise this Privacy Policy, we will incorporate the revisions into this Privacy Policy and will revise
the “last updated” date at the top of this web page. Please check this Privacy Policy periodically for the most current
version of our Privacy Policy to confirm your continued agreement with its terms, which will be inferred by your
continued association with us following any such modifications.
Minors
Our Websites and services are not directed toward individuals under twenty three years old (“Minors”) nor do we
knowingly collect information from Minors.
Links
Our Websites may contain links to other Websites. Please be aware that we are not responsible for the privacy
practices of such other Websites. We encourage our users to be aware when they leave our Websites and to read the
privacy statements of each and every website that collects personally identifiable information.
Safe Harbor Enforcement And Dispute Resolution
If you have any questions or concerns, please write to us at the address listed above. We will investigate and attempt
to resolve complaints and disputes regarding use and disclosure of PII in accordance with the Safe Harbor Principles.
Additional Contact Information
If you have any questions or comments regarding our Privacy Policy, please contact us at the addresses or phone
numbers listed above. If you have any technical questions or comments regarding the website itself, you make direct
your inquiries to [email protected]
Original eective date of this policy: July 7, 2015
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Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
Other Fees
As provided in each Club Membership Agreement, the Club reserves the right to charge certain fees in addition to
Annual Dues. These fees are posted on this ER Compass page and are subject to change from time to time. Eective
as of January 1, 2014 and continuing through 2014, these fees are as listed below, unless otherwise changed and
posted. Please note that this page includes summary information only. Additional terms and conditions regarding
these fees can be found in each member’s individual Club Membership Agreement, and the terms and conditions
applicable to the programs described.
Additional Space Available Day Rate
Once members have reserved all of their Plan Days for a Membership Year, they are permitted to purchase an
unlimited number of additional days, on a Space Available Reservation basis (under the Space Available Window in
their Club Membership Agreement), for use during that Membership Year at the Additional Space Available Day Rate.
Through membership renewal dates in 2014, and continuing through the end of 2014, this rate will be $1,500 per-day.
If you expect to travel more with the Club during your next Membership Year, please keep in mind that upon your
membership renewal, you can elect additional Plan Days in increments of 10 (up to the maximum permitted under
your membership plan). This is a significantly better per-day rate than buying additional days one-by-one, plus you
receive an additional Advanced Reservation for every 10 plan days you elect.
Destination-Specific Fees
A fee applies to Club travel at the following destinations to help cover certain additional costs that the Club incurs:
• Miraval Arizona: Due to the unique features of this destination, a fee of $250 per-person per-day applies to Club
vacations at this top-rated resort and spa. The fee includes all meals and one $150 activity credit per-day that can
be applied to spa treatments, daily activities, one-on-one consultations and private activities.
• The World: Due to the unique features of this destination, a $495 per-cabin, per-day fee applies to Club
vacations on this luxurious private cruise ship through December 31, 2014. Please note that some dates of travel
in 2015 take place during the ship’s “Expeditions” in Western Africa, Greenland and Antarctica - the per-cabin,
per-day fee for travel onboard during those 2015 “Expeditions” will be $995 (will apply only to nights the ship has
designated as part of an “Expedition” - for any additional nights during your reservation in 2015 either before or
after one of these “Expeditions,” you will be charged the standard per-cabin per-day fee (currently $495)).
• Yachting in the Caribbean: Due to the unique features of this chartered yacht experience, an experience fee
applies to all reservations onboard Perfect Harmony and Sea Legend. The fee ranges from $50,000 to $60,000
(in addition to applicable Plan Days and Priority Holiday Reservation, where required), depending on the yacht
and dates of travel reserved. The fee includes all fuel, all docking and moorage fees, a crew of four, gratuities, all
meals and beverages, and more.
2015 European Villas Fees
Because we have incorporated added services and trip-specific benefits in addition to securing exceptional private
villas on Mallorca and prime oceanview residences in Greece and Croatia during the peak European travel season,
our 2015 European Villas require a per-residence Daily Fee. The specific amount varies based on the villa selected.
Please see the Corfu, Greece; Dalmatian Coast, Croatia; Algarve, Portugal; Amalfi Coast, Italy; or French Riviera,
France details here on ER Compass for specific Daily Fee information per villa.
2015 Caribbean Villas Fees
Because we have incorporated added services and trip-specific benefits in addition to securing exceptional private
villas on St. John, U.S.V.I. and Virgin Gorda, B.V.I., our 2015 Caribbean Villas require a per-residence Daily Fee. The
specific amount varies based on the villa selected and the dates of travel. Please see the St. John, U.S.V.I. and Virgin
Gorda, B.V.I. details here on ER Compass for specific Daily Fee information per villa.
Exclusive Journeys Program Fees
Because they typically include meals, transfers, and other trip-specific benefits, Exclusive Journey experiences
generally require a per-person fee. The specific amount varies from experience to experience. Please see the ER
Compass Exclusive Journeys overview page for more information.
Exclusive Event Fees
Because they typically include access to special events and other VIP programming, Exclusive Events generally
require a per-person fee. The specific amount varies from event to event. Please see the ER Compass Exclusive
Events overview page for specific information.
House Account Fee
The “house account fee” that applies when members charge services and goods provided by the Club or third party
vendors to their house account will be set at 5% for all members for trips with check-out dates in 2014.
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Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
Other Fees
Government Fees, Taxes & Surcharges
Some jurisdictions where the Club operates impose occupancy and similar use taxes and fees, which members are
required to pay. For member convenience, each calendar year the Club charges an amount upon renewal to cover
these costs. For 2014, this amount is $20 per-Plan Day for all members.
Grocery Delivery Fee
Pre-arrival grocery shopping requests submitted to the Club’s Exclusive Concierge through ER Compass at least
48 hours in advance of arrival date are complimentary. Each grocery shopping request submitted after that time
is subject to a $25 delivery fee per-trip. Grocery deliveries are subject to the administrative fee specified in each
member’s individual Club Membership Agreement.
11
Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
Club Regions
Club Regions
Hawaii
- Kapalua Bay, Maui, HI
- Kohala Coast, Big Island, HI
- Wailea, Maui, HI
Western Mountain
- Vail & Beaver Creek, CO
- Deer Valley, UT
- Snowmass, CO
- Telluride, CO
- Steamboat Springs, CO
- Jackson Hole, WY
- Lake Tahoe, CA
- Whistler, British Columbia
- Sun Valley, ID
Mexico and Central America
- Los Cabos, Mexico
- Real del Mar, Puerto Vallarta, Mexico
- Punta Mita, Mexico
- Riviera Maya, Mexico
- Peninsula Papagayo, Costa Rica
Caribbean
- Rosewood Little Dix Bay, B.V.I.
- Turks and Caicos
- Anguilla, B.W.I.
- Grand Cayman, Cayman Islands
- The Abaco Club, Bahamas
- Punta Cana, Dominican Republic
Coastal Lowcountry/Southeast
- Kiawah Island, SC
- Sea Island, GA
Desert Golf/Southwest
- Scottsdale, AZ
- La Quinta, CA
Destinations That Are Not Part of a Club Region
- Tuscany, Italy
- The Eden Club, St Andrews, Scotland
- Miraval Tucson, Arizona
- Carnegie Abbey Club
- The World (cruise ship)
- Miami, FL
- Newport Beach, CA
- Sonoma, CA
- Yachting in the Caribbean
- Montage Laguna Beach
- St. John, U.S.V.I. (Caribbean Villas)
- Virgin Gorda, B.V.I.(Caribbean Villas)
- Chicago, IL
- New York, NY
- London, England
- Paris, France
- Rome, Italy
- San Francisco, CA
- Las Vegas, NV
- Amalfi Coast, Italy (European Villas)
- Algarve, Portugal (European Villas)
- French Riviera, France (European Villas)
- Dalmatian Coast, Croatia (European Villas)
- Corfu, Greece (European Villas)
12
Exclusive Resorts
1515 Arapahoe Street
Tower 3, Suite 500
Denver, CO 80202
2015
Sundance Film Festival: January 22, 2015 - February 02, 2015 (Deer Valley, Utah)
Super Bowl 2015: February 01, 2015 - February 08, 2015 (Miraval Arizona)
Super Bowl 2015: February 01, 2015 - February 08, 2015 (Scottsdale, Arizona)
Coachella Weekend One: April 10, 2015 - April 13, 2015 (La Quinta, California)
Coachella Weekend Two: April 17, 2015 - April 20, 2015 (La Quinta, California)
2016
Sundance Film Festival (exact dates TBD): January 14, 2016 - February 01, 2016 (Deer Valley, Utah)
Coachella Weekend One (exact dates TBD): April 08, 2016 - April 11, 2016 (La Quinta, California)
Coachella Weekend Two (exact dates TBD): April 15, 2016 - April 17, 2016 (La Quinta, California)
Special Events
