Principles, Ethics Values and Standards of Conduct
Principle 1 – Acting honestly, fairly and in the public interest
Ethics Values
A ministerial staff member:
• is committed to the highest ethical standards
• shall acknowledge the primacy of the public interest and undertake that any conflict of interest
issue will be resolved or appropriately managed in favour of the public interest
• shall demonstrate respect for all persons, including towards other ministerial staff members, public
sector employees, stakeholders and the community
• shall seek to achieve excellence in service delivery
• shall exercise proper diligence, care and attention
• is committed to honest, fair and respectful engagement with the community
• shall act responsibly in performing official duties.
Required standards of conduct
• Act honestly and with integrity in the course of your employment.
• Exercise proper diligence, care and attention in the performance of your duties.
• Treat with respect and courtesy all those with whom you have contact in the course of your
employment and recognise that others have the right to hold views which may differ from your
own.
• Ensure your conduct promotes a safe, respectful and inclusive workplace, free from
discrimination, bullying and sexual harassment.
• Actively discourage any form of bullying, sexual harassment or unlawful discrimination and report
conduct that breaches legislation, this Code and policies for ministerial staff members.
Refer to: Anti-Discrimination Act 1991, Human Rights Act 2019, and the Discrimination, Bullying
and Sexual Harassment in the Workplace policy.
• Avoid offensive, abusive and discriminatory language and behaviour.
Note: unreasonable behaviour that involves violence (e.g. physical assault or the treat of physical
assault) should be reported to the police.
• Treat all people with dignity, courtesy, honesty, fairness and respect at all times.
• Respect and be sensitive to an individual’s cultural and ethnic background.
• Treat all people equitably and consistently and demonstrate the principles of procedural fairness,
natural justice and human rights when making decisions.
• Avoid bias, favouritism and discrimination in policy formulation and implementation.
• Ensure that personal, religious or professional interests do not improperly affect your actions and
decisions in your official capacity.
• Base your decisions and other actions on thorough and dispassionate analyses.
• Deliver services that are fair, courteous and effective.