How does the Heat Pump Thermostat Work

The RvComfort.HP, the RvComfort.PHP, the Coleman True-Air, and the RvComfort.ZC

thermostats by RvProducts Inc. are all capable of running not only an Air Conditioning unit, but

also an Electric Heat Pump. Frequently we receive calls from customers who do not

understand the functions of the Heat Pump Thermostats. This guide is a quick run through of

the information already provided in the Thermostat Operation Manual, included with each

thermostat.

The Heat Pump is an electric source for heat. It will supply and maintain heat assuming the

outside (ambient) temperature is above 40 degrees. This number of course can be slightly

higher or lower depending on the humidity. Higher humidity can cause a heat pump to lose

efficiency at a slightly higher ambient temperature, while lower humidity can cause a heat

pump to lose efficiency at a lower ambient temperature.

Since no one wants to wake up to find that the outside temperature dropped below forty

degrees and it is now 50 degrees inside the coach, the Heat Pump thermostats are programmed

internally to recognize when the temperature drops five degrees or more from the set

temperature to the actual inside room temperature. When the temperature exceeds five

degrees or more between the two, the thermostat will default to the next available heat

source.

The thermostat, upon sensing a temperature split of five degrees or more in the electric heat

mode will bring the gas heat on to assist the electric heat. This is the first strike. A strike is

created by the thermostat having to change modes (or run dual modes to sustain a

temperature split). The electric heat and the gas heat will continue to run together until the

thermostat reaches the set temperature and satisfies. When the electric heat comes back on, it

will be in electric heat only at that point. If the temperature again drops five degrees or more

from the set point, the thermostat will again bring the gas heat on to assist. This is strike two.

The system will then go through the above stated procedures. If the temp should drop five

degrees from set point for a third time, the thermostat will give up on the electric heat, lock the

electric heat out for two hours (showing either DIFF on the display or FLASHING GAS HEAT on

the display) and default to Gas heat only. You WILL NOT be able to run any Electric heat

during this two hour lockout.

This is the normal operation for these thermostats. We can also cause the thermostat to lock

out in a few ways. If we set the Electric heat set point five degrees or more higher than the

room temperature the thermostat will default the same as it would if the temperature dropped

five degrees or more. IF at any time the differential between the set temperature and actual

temperature is five degrees or more, the thermostat will go into a strike point regardless of

whether it is caused by raising the temperature too far, or the temperature falling inside the

coach.

The other way the thermostat will receive a strike is if the system runs for twenty minutes and

cannot reach the set temperature (satisfy). Again the thermostat senses that something is

wrong with the system and defaults to the next available heat source to assist. These strikes

are the same as the strikes mentioned above and any combination of three strikes will result in

a two hour lockout.

Once the system comes out of lockout, it will only require 1 strike to go back into lockout. So

keep in mind, if you are coming out of a two hour lockout, be careful to keep the set and room

temperature within four degrees otherwise you will lock the system out again.

To summarize:

1). There is no outside ambient sensor to shut down the heat pump. The heat pump will shut

down only if the system is locked out. Ambient temperature does affect the performance of

the electric heat.

2). If the thermostat set point and actual room temperature are FIVE degrees or greater the

system will default to the next heat source for assistance and obtain a strike. Three

consecutive strikes and the electric heat will be locked out for two hours.

3). If the electric heat runs for twenty minutes and cannot satisfy and shut the compressor off,

the system will also default to the next heat source for assistance and obtain a strike. Three

consecutive strikes and the electric heat will be locked out for two hours.

4). Once the thermostat is locked out, it is a hard lockout. There is no reset that will bypass

the lockout. Pulling the fuse will not reset the thermostat lockout.