Scalability Complex Pricing Manual Processes

Verbit Scales Its

Rapid Growth With

DealHub CPQ

Verbit delivers real-time solutions that can

accommodate professionals, students and audiences

with varying needs or disabilities in countless scenarios.

With its 35K professional transcribers and the ability to

reach 99%+ accuracy levels, Verbit enables

organizations to embrace inclusion, enhance their

content, and work more eciently.

Up until recently, Verbit targeted mostly enterprise

organizations for its video transcription and

captioning solutions. Two years ago, the company

began rapid growth and needed to streamline its

entire sales process. Verbit was looking for a solution

that could scale up with its growth and empower

more deals at a faster pace.

Verbit oers a variety of solutions - including live

captioning, real-time transcription, audio and video

captioning and transcription, translation, audio

description, and legal transcription - to 3K+ global

organizations. This variety led to complexity in

pricing, bundles, and subscription management.

Verbit required a solution that would empower its

Sales and Customer Success teams to easily create

accurate quotes despite the complexity.

The team at Verbit was generating quotes manually,

using Excel-based price books, and sending

proposals in Word documents. The process was long,

cumbersome, and riddled with errors. The team

wanted to move beyond these manual tasks, and

looked for a solution to optimize the process and

maximize potential.

Key Challenges

Scalability

Complex Pricing

Manual Processes

DealHub gives me peace of mind,

knowing there’s never any noise from

any angle. The DealHub team has

become our trusted advisors and friends.

I don’t have that kind of relationship with

any other vendor.”

Josh Elifaz

Business Applications Manager

About Verbit

Verbit is the leading AI transcription and

captioning solution provider. It specializes

in combining the speed and aordability

of Automatic Speech Recognition with

the accuracy of human transcription to

solve a massive problem for organizations.

Solutions Used

CPQ

CLM

DealRoom

Subscription

Management

Case Study

Case study

Verbit was seeking a user-friendly, intuitive solution

that would be both quick to implement and easy to

manage. The teams needed a dynamic, no-code

environment in which they could make changes in real-

time without relying on external resources and

development.

DealHub’s CPQ solution was implemented within

weeks with a 100% adoption rate. Sales professionals

at Verbit love DealHub for automating the process -

from handling complex pricing to contract and

subscription management. DealHub improves win rates

by freeing up time previously spent on manual tasks

which can now be invested in active selling.

The implementation of the DealHub CPQ solution

was fast, requiring 1.5 months to create the initial

structure and another 1.5 months to go live.

Quote creation would previously take 2-7 days,

but with DealHub it now takes just minutes.

DealHub’s CPQ solution also shoened time-to-

close. Done manually, it took Verbit’s Sales

anywhere between 3-6 weeks, with DealHub it

takes a few days.

Thanks to its ease of use, DealHub shows a 100%

adoption rate. Verbit Sales professionals nd the

guided selling playbooks easy to use, while their

leaders can rest easy knowing that DealHub

provides pricing solutions to 98% of deals

processed. The Verbit RevOps team praises

DealHub for its exibility, knowing no deal is too

complex for its CPQ.

After generating a quote in the CPQ solution,

Verbit uses digital DealRooms for its proposals.

The DealRoom provides a unique customer

experience and some valuable sales intelligence. It

functions as a hub for all deal materials, including

contacts and agreements, providing transparency

and visibility to buyers and sellers. DealRoom

provides insight into the activity of various

stakeholders, which can be harnessed to beer

understand buyer behavior and deal dynamics.

With its wide variety of products, services, and

industries, Verbit was seeking a highly customizable

solution to enable even the most complex quotes, but

one that would require no hard-code. They found the

peect combination in DealHub’s CPQ. Unlike legacy

no-code solutions, DealHub can be fully customized to

t specic needs.

In addition, DealHub’s customer-focused

implementation and onboarding team panered with

Verbit to strategically build the ideal process, to ensure

that what’s right for the company today will continue

to hold in the future.

DealHub’s suppo shoened time-to-value, and built

trust in the process and the ability to make changes

when necessary.

Using Excel spreadsheets and Word Documents to

facilitate the sales process created chaos for the

Verbit Sales team. With DeaHub, however, they no

longer have to memorize pricebooks or chase the

latest version of a proposal or contract. Now, sales

processes are more structured and more guided.

The unied process requires no “individual

intervention” by the Sales professionals which may

aect the result of the process (e.g. over

discounting, needing legal approvals, etc.).

Results

Solutions

Customization and Suppo

Real-time Self-Management

Time is Money

Complexity Made Simple

The Digital DealRoom Dierence

Structured Sales

Case Study

See what DealHub

can do for you!

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