With thanks to Liverpool Health Service SSWAHS, Selvi Naidu, Virginia IP, Colleen McDonald and the
ACI (Previously GMCT) Urology Nursing Education Working Party Members. Original policy developed
Maria Almeida (CNE), Ninia Padilla (RN). Adapted by ACI Sept 2008. Revised May 2012
Eligible CAPS clients receive a sum of money per year on continence products which is lodged into
their Bank account
Non - eligibility criteria:
CAPS is not available if the incontinence is one of the following types:
• transient incontinence ( not permanent);
• incontinence that can be treated with an existing conservative treatment regime; medication
or surgery;
• high care resident in a Australian Government funded aged care home
• They are eligible assistance with continence aids under the Rehabilitation Appliances
Program ( RAP )n which is available through the Department of Veterans’ Affairs
• Receiving an Australian government funded Extended Aged Care at Home (EACH)
Package or an extended Aged Care at Home Dementia (EACH D)Package
Further information on eligibility and amount of payment and to obtain an application form contact
CAPS Helpline: Tel: 1800807487
http://www.bladderbowel.gov.au/doc
DEPARTMENT OF VETERANS’ AFFAIRS (DVA)
The Commonwealth Department of Veterans’ Affairs (DVA) provides a range of incontinence
products to eligible veterans and ward widow (er) s via the Rehabilitation Appliances Program (RAP).
Eligible applicants need to:
• hold a Gold Card ; ( eligible for treatment of all conditions whether or not they are related to
war service) ;
• hold a White Card and the incontinence is a result of a specific accepted disability;
• have been assessed by a health professional as requiring products for incontinence; or
• products are provided as part of the overall health care management
Gold and White Card holders are not eligible if they are residents receding high level aged care
A form requesting the incontinence products is completed by the assessing Doctor or Continence
Nurse Advisor or a Registered Nurse
For all enquiries in regards to continence products and supply arrangements, please Contact the
South Australian State Office National Continence Contract Team
Department of Veterans’ Affairs
GPO Box 1652
(199 Grenfell St)
Adelaide SA 5001
Phone: 1300 131 945
Or
NSW Dept of Health – Primary Health & Community Partnerships: (02) 9391 9515
Continence Promotion Centre: (02) 8741 5699