Important! The form should be completed IN CAPITAL LETTERS using a BLACK or DARK BLUE ballpoint/fountain pen.
Characters and marks should be similar in the style to the following:
SUBJECT OF COMPLAINT
Company Name
First Name City
Last Name ZIP + 4
®
Country
Address
Cell Phone (Include Area Code) Work Phone (Include Area Code) Home Phone (Include Area Code)
Fax Phone (Include Area Code) Email Address
Website Address
YOUR INFORMATION
First Name Last Name
Address
City
ZIP + 4 Country
Email Address
Cell Phone (Include Area Code) Work Phone (Include Area Code) Home Phone (Include Area Code)
HOW WERE YOU CONTACTED?
KEEP ANY ORIGINAL DOCUMENTS. WE MAY CONTACT YOU ABOUT THE DOCUMENTS.
Check one of the following:
U.S. Mail
Telephone Internet ISP Website Email Phone App Other
Explain ______________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
On what date were you contacted?
If by mail, do you have the envelope it
was mailed in?
Yes
No
Does the envelope have a permit number?
Permit Number
/ /
Does the envelope have a postage meter number? Yes
No
Postage Meter Number Permit City
State
State
U.S. Postal Inspection Service Mail Fraud Report
Age Range
12–17
18–19
20–29
30–39
40–54
55–64
65 or older
Veteran Status
Yes
No
Permit State
PS Form 8165, July 2021, (Page 1 of 4) See page 4 for Privacy Act Statement
HOW DID YOU RESPOND TO THIS OFFER?
Check one of the following:
U.S. Mail
Telephone Internet ISP Website Email Phone App Other
Explain ______________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
To what name and address did you mail your response?
Do you have a tracking number? Yes
No
Tracking Number
What did you receive? _________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
How did it differ from what you expected? _______________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
How much did the company ask you to pay?
Do you have the item? Yes
No
How was it delivered?
U.S. Mail
Private Courier In Person Other _________________________________________________________________________
______________________________________________________________________________________________________________________________________________
Have you contacted the company or person about the complaint? Yes
No
If yes, date of last contact
/ /
If no, why? Address Unavailable Addressee Not at Address
Disconnected Telephone Unlisted Telephone Unanswered Telephone
Legitimate businesses appreciate feedback. Check the offer for the delivery time, usually 6-8 weeks; then contact the company. Wait 2 weeks after
contacting them before sending us this form. When a delivery time is not specied, a Federal Trade Commission rule mandates fulllment within 30 days,
unless you applied for rst-time credit with the company.
DID YOU LOSE MONEY?
No
Yes
If yes, how much (in U.S. dollars)? Date of Last Payment
/ /
How did you pay? (Check one)
Cash
Postal Money Order (Provide Postal Money Order Number)
Money Transfer Service (Provide Transfer Service Name and Number)
Transfer Number
Pay Pal
Debit Card/Credit Card Check Other Money Order Virtual Currency
Other (explain) ____________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
PS Form 8165, July 2021, (Page 2 of 4) See page 4 for Privacy Act Statement
PS Form 8165, July 2021, (Page 3 of 4) See page 4 for Privacy Act Statement
TYPE OF MAIL FRAUD COMPLAINT
Find the general category below that describes your area of concern, and check the specic item. (Check one only.)
Advance Payment
Credit Card
Credit Repair, Debt Consolidation
Loans
Medical Services
Chain Letter
Charity Fraud
Contest, Prize, or Sweepstakes
Education Fraud
Certication
Degree
Employment
Distributorship, Multilevel Marketing
Overseas Job
Postal Service Job
Secret Shopper
Work at Home
False Bill or Notice
Classied Ad
Collection Agency Notice
Directory Solicitation
Ofce Supplies
Subscription/Periodical
Taxes
Fiduciary (Perpetrated by person in position of trust, nancial
advisor, attorney, etc.)
Bribery, Kickbacks, Embezzlements
Estate
Financial Planning
Will
Harassment (Merchandise ordered in your name
without vour consent.)
Insurance
Health Care-Related
Life Insurance Related
Property Insurance Related
International Fraud
Impostor (e.g., IRS, Social Security, grandchild,
grandparent)
Investment
Franchise
Gems, Coins, Precious Metals
Securities, Stocks
Lottery (You pay to play)
Domestic
Foreign
Medical Quackery
Medical Cure
Sexual Aid
Weight Loss
Merchandise or Services
Failure to Pay
Failure to Provide
Internet Auction
Misrepresentation of Product or Service
Mortgage Fraud
Foreclosure Rescue
Mortgage Modication
Reverse Mortgage
Personal
Dating Service
False Divorce Decree
Mail Order Bride
Real Estate
Land Sales
Timeshare
Vacation or Travel
Sexually Oriented Advertisement
Other ________________________________________
ADDITIONAL INFORMATION
Use the space below to provide any other, important information about this complaint:
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________________
Thank you for completing this form. Mail the form and copies of bills, receipts, advertisements, canceled checks (front and back), or correspondence
related to your report to the address below. Do not mail your original. The U.S. Postal Inspection Service is a federal law enforcement agency, and Postal
Inspectors gather facts and evidence to determine whether a violation has occurred under the Mail Fraud or False Representation Statutes. While we
can’t guarantee you will recover money lost to fraud, your information can help alert Inspectors about new fraud schemes and prevent others from being
victimized. Postal Inspectors base mail fraud investigations on the number, substance, and pattern of complaints received from the public; therefore,
we ask you to keep all original documents relating to your complaint, including the solicitation, any mailing envelopes, and canceled checks. Under our
Consumer Protection Program, Postal Inspectors may contact individuals or businesses on your behalf to request that complaints be resolved. We will
contact you if more information is needed. Postal Inspectors caution that, once you have been targeted in a fraud scheme, your name may be passed
along to other con artists, so beware of future solicitations. If you know of others who believe they were victimized by fraud, we recommend they submit
a Mail Fraud Report. Postal Inspectors suggest that, before completing a business transaction, contact the Chamber of Commerce, Better Business
Bureau, or county or state Ofce of Consumer Affairs where the rm is located to get information on the company. Visit the Better Business Bureau at
bbb.org, the state National Association of Attorneys General at naag.org, and the Postal Inspection Service at www.uspis.gov for more information on
fraud involving use of the mail. Remember: If a deal sounds too good to be true, it probably is!
Return this form to your postmaster, or mail to:
CRIMINAL INVESTIGATIONS SERVICE CENTER
ATTN: MAIL FRAUD
433 W HARRISON STREET, RM 3255
CHICAGO IL 60699-3255
PRIVACY ACT STATEMENT
Your information will be used to submit a mail fraud report and to support investigations of criminal, civil, or administrative matters. Collection is authorized by 39
U.S.C. 401 and 404; and 18 U.S.C. 3061.
Supplying the information is voluntary, but if not provided, we may not be able to investigate your mail fraud complaint. We do not disclose your information to
third parties without your consent, except to act on your behalf or request, or as legally required. This includes the following limited circumstances: Incident to
legal proceedings that the U.S. Postal Service (USPS®) is a party to or has an interest in litigation; for law enforcement purposes when the USPS becomes aware
of an actual or potential violation of law; to a congressional ofce in response to an inquiry; to entities or individuals under contract or agreement with USPS to
fulll a function or provide a product or service; to government agencies and other entities authorized to perform audits; to labor organizations as required by law;
to a federal, state, local, or foreign government agency when necessary in connection with decisions by the requesting agency or USPS; to the Equal Employment
Opportunity Commission when requested in connection with the investigation of a formal complaint; to the Merit Systems Protection Board or Ofce of Special
Counsel for the purpose of litigation; to the public, news media, trade associations, or organized groups to provide information of interest to the public; to a
federal, state, local or foreign prison, probation, parole, or pardon authority or to any other agency involved with the maintenance, transportation, or release of a
person held in custody; and to a foreign country as authorized by an international treaty, convention, or executive agreement or to the extent necessary to assist
such country in apprehending or returning a fugitive to its jurisdiction. For more information on our privacy policies visit www.usps.com/privacypolicy.
Name and Signature Date
/ /
PS Form 8165, July 2021, (Page 4 of 4)