Although we don’t prepare current-year returns, we do answer questions about
refund status, filing status, and other matters, and can also explain notices that
you receive from us. To get answers to such questions, you may wish to visit our
office: Rhode Island Division of Taxation, One Capitol Hill, Providence R.I., from
8:30 a.m. to 3:30 p.m. business days (typically Monday through Friday).
Q: I made an error on my income tax return and will file an amended return. How
long does it take for the amended return to be processed?
Amended returns can only be filed on paper, not e-filed. Once they arrive here, we
enter the data into our computer processing system -- but we must wait until the
original filing has been entered. Thus, we typically set aside amended returns
until June or July to process. That allows enough time for the original filings to
be entered into the computer system first.
Q: I received my refund, but it was less than what I expected. What do I do?
On your refund stub there may be a list of one or more items which indicate a
problem with your filing. The common errors which result in a reduced refund
include not attaching all of your Forms W-2 or Forms 1099, claiming itemized
deductions instead of the standard deduction, or improperly calculating your in-
come tax. If you have questions you may call or e-mail us.
Q: I received too much of a refund. What do I do?
Generally, if you received more than you thought you should, it’s usually because
you paid in more than you had to and forgot to list it on your return – such as an
extra estimated payment, or a payment made with an extension. A description of
the error which resulted in the overpayment should be printed on your refund
stub. If you have questions, you may call or e-mail us.
Q: I received my refund by direct deposit, but the amount is less than I expected. Do
I get an error notification similar to what is described for paper refunds?
No. Because this issue involves a less-than-expected refund by direct deposit,
please contact our office by phone or through e-mail and we will review your filing
with you. (Please see our contact information on page 1.) When you call please
have your federal and state returns available.
Q: I wanted my income tax overpayment to be carried forward but it was sent to me
as a refund, through a check in the mail. What do I do?
Q: Mail the check to the Division of Taxation, One Capitol Hill, Providence R.I.
02908. Please do not write “Void” on the check. Please include a brief note re-
questing that the refund be applied to your estimated income tax. Also include a
daytime phone number. Keep a copy of your check and correspondence for your
records.
Q: I worked for more than one employer and I overpaid for temporary disability in-
surance (TDI) tax. Where do I get the overpayment form?
Contact our Employer Tax section at (401) 574-8700 from 8:30 a.m. to 3:30 p.m.
business days. Mention that your call is for TDI overpayment.
Q: I live in Massachusetts and worked in Rhode Island. Where do I claim
TDI withholding on my state income tax return?
TDI withholding is not claimed on the Rhode Island personal income tax form.
Contact the Massachusetts Department of Revenue for guidance on whether you
can claim Rhode Island TDI withholding on the Massachusetts income tax return.
Answers to questions on refunds (continued from page 3)
PAGE 4
GUIDE TO TAX REFUNDS
RHODE ISLAND DIVISION OF TAXATION
About this Guide
The Rhode Island Division
of Taxation’s Guide to Tax
Refunds is intended to pro-
vide taxpayers and tax pro-
fessionals with general infor-
mation regarding Rhode Is-
land tax laws, regulations
and procedures.
The Guide to Tax Refunds is
neither designed nor intended
to address complex issues in
detail. Nothing contained in
the Guide to Tax Refunds in
any way alters or otherwise
changes any provisions of the
Rhode Island General Laws,
regulations of the Division of
Taxation, or formal rulings.