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Q1 What is NIPR?

The National Insurance Producer Registry (NIPR) maintains a database known as the Producer Database (PDB),

which contains information about insurance agents and brokers (also known as producers) provided by state

Departments of Insurance (DOI). The NIPR contains data on National Producer Numbers (NPNs), Lines of

Authority (LOA), and state licensure. The web address for NIPR is www.nipr.com. From the NIPR’s homepage,

you can access state DOI websites by clicking on the link to DOI sites or read current updates about NIPR.

Q3

Why did I see an “NPN was not found” or “NPN was found invalid” warning message in my Marketplace

Learning Management System (MLMS) profile page after I tried to save my profile?

As part of the profile modernization enhancements to the MLMS for plan year 2018, the system can confirm the

validity of the National Producer Number (NPN) you entered in your MLMS profile. This process is also known as

NPN Validation (additional information on NPN Validation is found below).

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Agents and brokers who have an inactive license or who do not have an approved, active health-r elated

line of authority (based primarily on data from the National Insurance Producer Registry (NIPR)) will be

notified via a validation message.

NPN validation is the process by which the Centers for Medicare & Medicaid Services determines if an NPN and

the associated agent or broker has completed all the state and federal requirements to participate in the

Marketplace.

Q5 How are National Producer Numbers (NPNs) validated?

To have an NPN be considered as valid and to appear as valid on the Registration Completion List (RCL) (Link:

https://data.healthcare.gov/ffm_ab_registration_lists) you must meet the following criteria.

Q6 How do I check if my license and/or Line of Authority (LOA) are active?

You may check your license and/or LOA status by accessing the Producer Database (PDB) maintained by the

National Insurance Producer Registry (NIPR) (the web address for NIPR is www.nipr.com). You may request a

http://www.nipr.com/documents/fcra_pdb_report_request_form.pdf, or if you have access to the PDB you can

enter your User ID and password in the User Log-in page found at: NIPR Login Webpage.

Q7

All my information in NIPR is current. Why am I still showing as not valid in the Registration Completion

List (RCL)?

The PDB is the centralized repository of comprehensive producer licensing information provided by the state

Departments of Insurance, updated on a timely basis and made available to the insurance industry. The primary

purpose of the PDB is to facilitate the ability to track pertinent information regarding licensed producers to ensure

increased transparency and uniformity. It is designed to assist insurers in exercising due diligence in the

monitoring of producers to reduce the incidence of fraud. These are some of the products available that utilize the

data in PDB:

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PDB Detail Report (PDB)

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PDB Batch Report (PDB Batch)

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Insurance Carrier Report (ICR)

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National Producer Number Report (NPN)

Why am I unable to select the license class or line(s) of authority (LOA(s)) I need in the application?

(NONRESIDENT APPLICANT)

In most states, nonresident applicants may only apply for license classes or LOA(s) that they hold in their resident

state. If you have been previously licensed in the state or are requesting a license class or LOA(s) that requires

additional documentation, you may need to meet certain conditions prior to submitting an application. Please

review state-specific rules related to nonresident licensing by clicking on the state name on the page listed below.

http://nipr.com/nrl_states.htm.

additional documentation, you may need to meet certain conditions prior to submitting an application. Please

review state specific rules related to resident licensing by clicking on the state name on the webpage listed below.

http://nipr.com/rl_states.htm.

State rules vary on when a license becomes eligible for renewal. To review state-specific rules related to renewal,

please click on the state name on one of the webpages listed below and refer to the Renewal Period section of

that page.

Resident License Renewal: http://nipr.com/rlr_states.htm

Nonresident License Renewal: http://nipr.com/nrr_states.htm

Nonresident Adjuster License Renewal: http://nipr.com/nrar_states.htm

How do I update an address and/or contact information associated with my BUSINESS ENTITY license?

You may submit individual licensee address, phone, and email changes/updates using the Contact Change

Request (CCR) tool found at this link: http://www.nipr.com/ccr_announcements.htm. The National Insurance

Producer Registry (NIPR), available at NIPR.com, displays data that is reported by the states and NIPR cannot

make manual updates, changes, or corrections to that data.

How do I update or correct the name that appears on my INDIVIDUAL or BUSINESS ENTITY license?

To update or correct a name, you first must notify your resident state and then notify other state(s) you are licensed in

of the change. The map found at http://www.naic.org/state_web_map.htm will direct you to all state Department of

Insurance (DOI) websites. Or Select the state name from the drop-down list found at the link below to view the state’s

There is a recently implemented automated process within MLMS that confirms the validity of an agent or

broker’s identity. In order to pass the validation check without receiving an error, your first name, last name,

and NPN must be an exact match between what is represented in the National Insurance Producer Registry

(NIPR) and what is represented in the MLMS. You must also include your social security number within your

Federally-facilitated Marketplace (FFM) Agent/Broker Email Help Desk at FFMProducer-

Can I still take training even though I am receiving the National Producer Number (NPN) validation

How do I add my Social Security Number (SSN) to my Marketplace Learning Management System

How do I correct the date of birth, social security number (SSN), or Federal Employer Identification

Number (FEIN) associated with my license record?