Newspaper-Archive-Troubleshooting-for-Users.pdf

St. Mary’s County Newspaper Archive Troubleshooting

The St. Mary’s County Newspaper Archive uses the browser’s default PDF reader to display the

newspaper pages. Depending on the browser and plugin being used, you may not see the

newspaper pages. Try these troubleshooting steps to try to get the pages to display. These

screenshots will not cover every possible issue with the displays because everything depends

on the version of the browser and the exact plugin you are using. If you are still unable to see

the papers or you see something completely different from anything you see on these pages,

please contact our Virtual Services Coordinator at sstephenson@stmalib.org.

These pages will also cover printing from the newspaper archive. If you want to print the entire

page, you can usually do so from the browser. Screenshots show how to do this. You may also

want to print just an article within a page. In order to do this, you will need to open the PDF in

Adobe Reader to use the Snapshot tool. Screenshots of this process are included in this guide.

Firefox

If you see something like this in Firefox or the PDF downloads when you open the page

Select the menu button at the top right of the page and choose “options.”

Scroll down to the Files and Applications section. Under Applications, find “Portable Document

Format (PDF),” on the left hand side under “Content Type.” Then select “Preview in Firefox”

from the drop down menu.

Reload the page and you should see the PDF in the viewer. To print the whole page or save the

PDF for taking a snapshot in Adobe Reader, use the buttons in the upper right of the PDF.

Edge/Internet Explorer

If the PDF does not display in Microsoft Edge, click the menu button (three horizontal dots) in

the upper right and select “Open with Internet Explorer.”

If after opening in IE, you see a blank screen and the option to download or open the PDF file at

the bottom of the page, you can open the file in Adobe Reader, or change settings to display

the PDF in the browser. Instructions for changing the settings are below.

To change the settings to display the PDF in a browser plugin, select the settings button at the

top right of the screen and select “Manage add-ons”

Select “All add-ons” from the “Show” menu

Find the Adobe PDF Reader. If it is already enabled, click Disable at the bottom right, then click

Enable.

Depending on how your browser is set up, you might see Adobe options to print and save at the

top of the PDF.

If the top bar is not there, move the mouse to the top of the display to see the print/save/zoom

options

Chrome

If you see a blank screen and the PDF downloads automatically (see lower left of image), you

can open the file in Adobe Reader, or change settings to display the PDF in the browser.

Instructions for changing the settings are below.

Most users of Chrome will see the PDF in your browser like this

If you do not and the PDF is automatically downloaded, you may want to change your settings.

Click the menu button in the upper right corner of the browser (three vertical dots), then click

Settings.

Scroll to the bottom and click Advanced. Under Privacy and Security, click Site Settings. Near

the bottom, click PDF Documents, then turn off Download PDF files instead of automatically

opening them in Chrome.

Reload the page and you should see the PDF in the viewer. To print the whole page or save the

PDF for taking a snapshot in Adobe Reader, use the buttons in the upper right of the PDF.

Take a Snapshot of a Page

Printing the entire PDF results in an entire newspaper page being printed on one 8.5 x 11 piece

of paper, which can be very difficult to read. To print just a portion of a page, you will need to

save the PDF to your computer and open it in Adobe Reader (see instructions above for

accessing the save option). Once the PDF is open in Adobe Reader, choose Edit, then Take a

Snapshot. Drag a rectangle around the area for printing.

Choose File, then Print. Make sure that the “Selected Graphic” option is selected. There will

also be a preview of the page on the right hand side. Select Print.