Isle of Man applicants
Background
1. An Isle of Man (IOM) National Insurance Number (NINo) is formatted the
same as a UK NINo, it will always begin with MA and is valid for use in the
UK. However, it first needs to be recorded on CIS and to do this the
applicant must attend an evidence of identity (EOI) interview. A person
from the IOM does not need a passport to enter the UK.
Contact Centre agent
2. If an applicant phones the Contact Centre and states they are from the
IOM they must be booked an EOI interview.
3. The applicant must be advised that they need to provide their IOM NINo
during the interview.
4. The IOM NINo should not be used to create the record in LMS.
Interviewing officer
5. The interviewer must follow the EU/EEA Right to Work Application
procedure for the EOI interview. Additionally, the interviewing officer must
annotate ‘IOM case’ at the top of Page 1 of the CA5400 and at Part 4:
Other information, record the IOM NINo and the applicant’s last address in
the IOM. If the IOM applicant does not know their IOM NINo they must be
asked to phone the IOM Treasury Department on 01624 685400 to
request it during their interview. If the IOM Treasury Department has
confirmed that the applicant does not have a NINo, record this fact at Part
4: Other information. If the IOM treasury department provide the applicants
NINo when the applicant phones, record this NINo in part 4: other
information.
Note: It will not be possible to confirm the right to work (RTW) at the EOI site
as further checks must be completed by decision maker in the NINo Centre
(NC). The prefix to the LMS reference number must never be applied to this
type of application.
Decision maker
6. In addition to checking the evidence supplied by the applicant, you
must complete the following action to confirm identity and RTW and
that the IOM NINo belongs to the applicant:
Step Action
1
Check for the IOM NINo recorded at Part 4: Other information of the
CA5400.
If it is stated the applicant does not have an IOM NINo, this must be
confirmed by phoning the IOM Treasury Department on 01624
685400. If the applicant does not have an IOM NINo, you need to
allocate a UK NINo and register it on eNIRS, following normal
processes.
2
Conduct CIS trace. If a NINo or possible NINo is found see Tracing
Action
3
Confirm IOM NINo, by phoning the IOM Treasury Department on
01624 685077
4
Complete a CIS2 form (used to request a NINo Insertion on CIS) and
send to CIS Frontline Services
5
Note LMS Conversations 'CIS2 completed sent to CIS Frontline
Services
When updating LMS, complete the following:
Step Action
1
LMS Trace tab in NINo hotpot, click Amend.
2
From dropdown Possible NINo found, set to Yes and enter NINo in the
NINo box.
3
Set Confirmed as Correct to Yes and enter Level 1 in the Verification
Level box
You must also:
1
Complete DRS, tick all boxes and click on Bulk Update, insert NINo in
box and click Update
2
In CAMLite, in notes box insert the NINo and type Traced next to it, set
Status to 'closed' and Case Resolution to NINo not Allocated
You do not need to register an IoM NINo on eNIRS as HMRC has an existing
process for this.
