Chapter 1 - System Overview
EEBACS User Guide 1.0 1-5
1.2 User Accounts
1.2.1 Required Information for User Account Requests
For all user account requests, download the appropriate form, EEBACS-001, EEBAC-002,
and/or EEBACS-004 and fill out requested information. Forms can be downloaded from
https://highways.dot.gov/federal-lands/estimates/forms
.
• EEBACS-001-AE-Staff-Construction-Contractors-Request-Form. For AE Staff
and Construction Contractors user account requests, including: adding new,
modifying, disabling, or deleting user accounts.
• A user only needs to fill out this EEBACS-001 form to create a user account.
Contact your COR to be added to be added to specific projects.
• A user with an active account needs to submit another EEBACS-001 with the
“Modify” selected to add access to another Division’s projects.
• EEBACS-002-Government-InHouse-Contractors-Request-Form. For
Government staff and In-house Contractors (i.e. users with @dot.gov email
addresses), including: adding new, modifying, disabling, or deleting user accounts.
• EEBACS-004 User Special Rights request. For requesting special, additional
rights. This form will rarely be used. In most cases, rights granted via EEBACS-
001 and EEBACS-002, along with any needed Project Roles, will be sufficient for
most users. Special System Rights/Special Project Roles will only be considered for
Government or In-House contract users (users with @dot.gov email addresses).
User accounts are based on the user’s business e-mail address given. Provide a business e-
mail address that is unique to the individual requesting the EEBACS account.
Submit the form to your Contracting Officer’s Representative (COR), if applicable, or your
Division’s Design, Acquisition, or Construction Component Lead for the required approvals.
Requests will then be forwarded to the 5-HELP with ”cc” Local Division’s IT Service Desk.
(EEBACS is a FLH Tier 2 supported system).
To modify, disable, or delete a user account submit the appropriate user account form
(EEBACS-001, EEBAC-002, and/or EEBACS-004). This same procedure should also be
followed if your e-mail address changes.
1.2.1.1 New User Account Requests
Once the appropriate user request form has been approved, processed, and the new user
account has been created, a randomly generated password will be sent to the e-mail
. If you
do not see this email, please check your email junk folder.
Login to the system, see Section 1.3.
Upon successful login, go to “My Account” to change the password and set up a
security question. See Section 1.10.1 for Password requirements, including expiration of
passwords and DOT password standards. See Section 1.10.2 for setting up a security
question.