Catalog of Electronic Invoice Technical Standards in the U.S.
8
Automated Sending
When the seller’s system has the capability to create electronic file output (e.g., cXML/EDI/etc.) for the
invoice, a file is generated automatically and can be transmitted either directly through a point-to-point
connection to the buyer or indirectly through a Service Provider using multiple protocols, including
Application Program Interface (API), File Transfer Protocol (FTP), or Virtual Private Network (VPN)
Connection. To establish a point-to-point connection, the seller must apply specific technical knowledge
to configure, test, and modify their system’s output to meet the buyer’s data format requirements.
When the seller is sending the file through a Service Provider, the Service Provider translates the file
format they receive from the seller into a file format the buyer system can accept.
Additionally, sellers can automate sending the invoice through email or fax using standard functionality
of their billing, Customer Relationship Management (CRM), or accounting systems. The customer master
data is updated to indicate invoices should be sent by email or fax. For the seller, this capability
eliminates the need to perform additional configuration and testing required for file integration. It also
streamlines the transmission of the invoice and reduces the processing time and costs with printing and
mailing. However, this often results in additional manual processing on the buyer side, eliminating
efficiency gains in the overall invoice processing time. The exception to this is if the buyer has
implemented an e-invoicing solution that converts and processes PDF-A (structured, readable) files in an
automated fashion.
Manual Sending
Printing and mailing the invoice is the most common method in use by U.S. businesses. Sellers batch and
print invoices anywhere from daily to monthly. The seller then mails it to the buyer. However, there are
several other manual sending processes. Some sellers print, scan, then email or fax the invoice. Another
manual option is when the seller is asked by the buyer to send the invoice through a portal.
Portal solutions are used by both buyers and sellers. When the buyer uses a portal for invoice receipt,
sellers are required to log-in and process their own invoices. This could include uploading the invoice in
a specific format, manually keying the invoice data into a portal webpage, validating invoice data
captured through optical character recognition (OCR) software, or converting a purchase order into an
invoice (e.g. a PO Flip). In the case of a PO-flip, the buyer sends an electronic copy of the PO from their
procurement system to the portal, and the seller then converts the PO to an invoice, adding additional
data elements such as invoice number, or ship date.
When the seller uses a portal for invoice delivery, buyers are required to retrieve the invoice from the
portal. Buyers receive notification from the seller that an invoice is ready for approval. The buyer logs in
and retrieves the invoice to process in their AP software or accounting system. The invoice could be in a
CSV file, web enabled EDI file, or pdf format. Once the invoice is approved, the invoice moves to the
payment process.