Attachment
[General description of services]
Name
JR Central Plus EX Service (Plus EX)
Plus EX is a service provided by JR Central.
Applications
accepted from
Friday, June 27, 2014
Type of Credit Card
Any regular or family member of credit cards issued by Citi Cards Japan
Citibank US Dollar Card is not eligible.
Customers cannot apply for Plus EX without becoming a card member. The service
is available for the cardholder (an adult) only.
Annual fee for
Plus EX
JR Central is running a campaign celebrating the 50
th
anniversary of the
Shinkansen. For applications submitted by March 31, 2015, the annual fee for the
first year will be waived.
Tokaido Shinkansen (any section between Tokyo and Shin-Osaka)
Service features
This service allows for customers to be able to reserve a seat on the Tokaido
Shinkansen (any section between Tokyo and Shin-Osaka) using their mobile
phones, smartphones and personal computer instead of standing in line to get a
ticket at the station*~****.
Customers can also choose their favorite seats from the
seat map.*****
Customers can change the date and time of their train reservations any number of
times without charge before the departure of the reserved train*****
No ticket is needed when boarding a train. Customers only need to touch their
Plus EX Card, issued by JR Central, on the ticket machine at the gate. It makes
easier to transfer to conventional lines with TOICA, Suica and others.
Plus EX provides the tickets at a reasonable price all throughout the year. (The
ticket price for “Nozomi”, “Hikari” and “Kodama” are the same)*******
How to apply
1. Fill in the special application form for Citi Cards Japan card holders. For details,
please access Citi Cards Japan website.
2. After receiving the application forms, JR Central will send card holders a Plus EX
Card and a detailed guide.
The guide will be delivered two to three weeks after the application is
received.
Plus EX Cards will be issued by JR Central.
3. Access JR Central’s Plus EX website and register as a member.
For details of the service, see JR Central’s Plus EX website: http://plus-ex.jp (In Japanese only)
[Example of fare】
[An adult traveling by ordinary car between Tokyo/Shinagawa and Shin-Osaka in either direction on a reserved
seat (as of May 29, 2014)]
* Reservations by mobile phone or smartphone are accepted anytime from 5:30 a.m. to 11:30 p.m.
** Tickets can be purchased after 10:00am one month prior to on board.
*** Reservation can be made until 6 minutes before the departure time.
**** Plus EX service may not be accessible by some types of mobile phone or smartphone. For details about
compatible types of phones and service screens for smartphones, see “the User Environment” on JR Central’s
Plus EX website (In Japanese only).
***** If the number of remaining vacant seats is small, the functions of Plus EX may not be usable.
****** The conditions are; before customers enter the ticket gate (or before receiving IC boarding ticket (Plus)), before
the departure time shown on the train schedule (just before the departure time of the train that customers have
changed and more than six minutes before the departure time of the train that the customers are going to ride)
and within three months after the date of initial purchase.
******* The service provided by Shinkansen to be able to use conventional trains inside the Tokyo ward area or inside
the Osaka city area shown on railway tickets does not apply to Plus EX service. If customers use Shinkansen and
transfer to other JR lines consecutively in the area, the fare will be the sum of the Plus EX service fee and the
fare of the other JR lines.
The services above have certain conditions. For details, please visit HP of JR Central’s Plus
EX (
http://plus-ex.jp ) (In Japanese only)