TABLE OF CONTENTS

TABLE OF CONTENTS

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

TABLE OF CONTENTS

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

TABLE OF CONTENTS

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

TABLE OF CONTENTS

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

I. Competition Plan Update Summary

II. Gate Utilization Assessment for 2003

III. Gate Availability

A. Status of Negotiations (Terminal A)

B. Terminal B Gate Activity

IV. Leasing and Subleasing Arrangements

A. New Entry Manager

B. Security Deposit

C. Airline Service Standards Provision

D. Requesting Airline Provision

E. Oversight of Subleasing Fees

V. Gate Assignment Policy

A. Communication to Master Airlines

B. Real Time Gate Utilization

VI. Construction and Common Use Facilities

A. Expansion of Terminal A

B. PFC Funding

VII. Website

VIII. New Entrant Guidelines

COMPETITION PLAN UPDATE SUMMARY

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

As mandated by the Wendell H. Ford Aviation Investment and Reform Act for the 21st Century

(AIR 21), Newark Liberty International Airport is one of several large hub airports required to submit

updates to its competition plan. The last update was submitted in March 2002 and accepted by the

Federal Aviation Administration (FAA) in a letter dated August 22, 2002.

Since the implementation of the Competition Plan, Newark Liberty has made significant efforts to

promote competition at the airport. And even under the most difficult of times for this industry we

have had the opportunity to introduce and accommodate a number of new carriers. Among them

are Alaska Airlines, Southeast Airlines, USA3000, and Air India. Our efforts have been continuous.

This has not only been exemplified in our attempts of outreach for new entrants but also in our

communications with current tenants of Newark Liberty.

In the past, our progress in encouraging competition has included a gate utilization assessment

study that resulted in the creation of a domestic common use gate; the establishment of the

position of New Entrant Manager; a review of the master airline leases for the purpose of

identifying provisions that would allow for the recapture of gates from exclusive-use control; the

development of a gate assignment policy; as well as the introduction of a domestic common use

agreement and the publication of the New Entrant Guidelines for Domestic and International

Airlines.

As our strides in promoting competition and achieving maximum usage of our assets continue, the

FAA has asked us to take an in depth look at the Master Airline leases and to renegotiate the lease

provisions for the purpose of facilitating the recapture of gates. The events of 9/11 and the

economic recession have postponed any attempt to renegotiate long-term leases and streamline

forced accommodation. The Requesting Airline provision, along with the Airline Services

Standards, of the Master Airline lease allows us leverage to take back a gate in order to

accommodate a new airline. Further detail is provided in Section IV.

Moreover, you will read a detailed description of the roles and responsibilities of the New Entrant

Manager. The Manager has access to the resources needed to uphold the mandates of AIR 21

with respect to competition.

The New Entrant Guidelines (NEG) has been revised to incorporate updates to our domestic and

international procedures and operating guidelines. Additionally, revisions are made to the sections

outlining the Passenger Facility Charge, Airport Security, Employee Parking, Aircraft Noise

Requirements, AirTrain Newark, Redevelopment Program, Airport Community Services, and

contact information for our station managers and service providers.

Specifically, the FAA directs our attention to the security deposit requirements and the oversight of

subleasing arrangements. These issues are addressed in Section IV as well as in Section VIII,

where we have provided the latest version of the NEG.

Sections II and III illustrate our progress of tracking activity and outline our proposed actions. A

detailed analysis of terminal activity is provided along with our initiatives to maximize utilization and

COMPETITION PLAN UPDATE SUMMARY

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

recapture facilities for common use. This analysis shows that Newark Liberty is not at a level of

maximum utilization, therefore plans for the expansion of Terminal A, which would provide

additional capacity on a short-term, common use basis to improve competition, will remain in the

planning stages.

In closing, staff at EWR will continue to foster a competitive environment, one that is healthy for all

of our tenants and most importantly, our flying public. As part of this initiative, we will continue to

monitor facility utilization, maintain efficient use of our facilities, plan and manage growth in our

facilities, and encourage greater partnership with our tenants to ensure optimum competitive

access and alternatives for customers traveling through Newark Liberty International Airport.

Further information can be obtain by contacting:

Edmond J. Harrison

Manager

Properties & Commercial Development

Newark Liberty International Airport

Building One – Conrad Road

Newark, NJ 07114

Tel. (973) 961-6190

Fax. (973) 792-7007

Email. [email protected]

GATE UTILIZATION ASSESSMENT FOR 2003

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

A gate utilization assessment was prepared for 2003. This assessment was based on data

published in the Official Airline Guide for the weeks of February 15 and August 15, 2003. The daily

departing revenue seats and the average daily aircraft departures were calculated for each Master

Airline including all sub-tenant and handled-carrier activity. To assess gate utilization among the

airlines, the results were converted to a per gate ratio. Table 1 and Table 2 on the following pages

outline the results of the assessment.

Table 1 depicts 2003 gate utilization based on daily departing revenue seats. The assessment

showed that US Airways and Air Canada made the least efficient use of the domestic gates at

EWR in terms of average daily departing revenue seats per gate. Delta, American, and Northwest

made the most efficient use of the gates during the time period assessed.

The results of the gate utilization assessment are used for the purpose of administering the

requesting airline provision found in the Master Airline lease. In 2003, US Airways, Air Canada,

and American Airlines did not meet the utilization requirements established in their leases. A

decision was made to take back one of American’s gates in order to accommodate a requesting

airline via a common use agreement. Air Canada’s agreement expired at the end of the year. A

renegotiation with Air Canada is pending due to its bankruptcy status. Newly negotiated terms

could include an agreement for the use of one gate on a long-term basis and a separate common

use agreement for the second gate. Air Canada will be the preferential user of the common use

gate.

Table 2 depicts the 2003 assessment of gate utilization based on average daily aircraft departures.

The results indicate that American Airlines and Continental Airlines made the most efficient use of

gates in Terminal A. US Airways and TWA LLC made the least efficient use of gates.

In addition to these tables, a detailed Aircraft Gate and Ticket Counter Utilization Study, attached at

the end of this section, was prepared by Louis Berger & Associates. The purpose of the study was

to update the conditions and activities of the airport and to provide the EWR Properties &

Commercial Development Department with information needed to facilitate requests for new

entrant accommodation and expansion by incumbent carriers. The study includes an overall

assessment of gate and counter assets, allocations, and utilization; compares these results to

those of the 1999 study; and develops alternate strategies to enhance facility use.

GATE UTILIZATION ASSESSMENT FOR 2003

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

Table 1.

Newark Liberty International Airport

2003 Assessment of Gate Use (Revenue Seats)

Revenue Seats

60% Schedule

Master

Based on OAG Data Daily Threshold Per Gate Ratios

Term. Lessee

Feb-03 Aug-03 Average Requirement Gates

Daily

Average

Threshold

A3

US Airways

9,733 10,747 1,463 1,800 4 366 450

A1

United

29,222 28,615 4,131 3,499 9 459 389

A2

A

ir Canada

6,219 6,369 899 1,056 2 450 528

A2

Port Authority Dom

4,341 4,605 639 N/A 1 639 N/A

A2

Continental (A)

21,700 22,540 3,160 2,520 5 632 504

A3

A

merican

29,047 31,005 4,289 5,640 6 715 940

A2

TWA LLC

3,836 3,836 548 487 1 548 487

Terminal A Total

104,097 107,716 15,130 15,002 28 540 536

B1

Northwest

17,967 18,803 2,626 799 4 657 200

B1

Delta

25,517 28,642 3,868 1,800 5 774 360

Terminal B Domestic

43,484 47,445 6,495 2,599 9 722 289

C

Continental (C)

205,064 223,139 30,586 28,080 59 518 476

Dom.

Domestic Total

352,645 378,300 52,210 45,681 96 544 476

Intl.

Port Authority Intl

29,935 37,392 4,809 N/A 15 321 N/A

Total

Total

382,580 415,692 57,019 45,681 111 514 412

Newark International Airport

Gate Use Assessment (Revenue Seats)

-

100

200

300

400

500

600

700

800

900

1,000

US Airways

United

Air Canada

Port Authority

Dom

Continental (A)

American

TWA

Terminal A Total

Northwest

Delta

Terminal B

Domestic

Continental (C)

Domestic Total

Port Authority

Intl

Per Gate Daily Average Per Gate Threshold Requirement

GATE UTILIZATION ASSESSMENT FOR 2003

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

Table 2.

Newark Liberty International Airport

2003 Assessment of Gate Use (Departures)

Aircraft Departures

Master

Based on OAG Data Daily Operations Per Gate Ratios

Term. Lessee

Feb-03 Aug-03 Average Requirement Gates

Daily

Average Threshold

A3

US Airways

76 90 11.8 12 4 3.0 3.0

A1

United

230 208 31.3 27 9 3.5 3.0

A2

A

ir Canada

75 85 11.4 6 2 5.7 3.0

A2

Port Authority Dom

25 26 3.6 - 1 3.6

A2

Continental (A)

217 200 29.8 15 5 6.0 3.0

A3

A

merican

257 275 38.0 - 6 6.3 -

A2

TWA LLC

7 7 1.0 3 1 1.0 3.0

Terminal A Total

886 891 126.9 - 28 4.5 -

B1

Northwest

149 143 20.8 - 4 5.2 -

B1

Delta

192 209 28.6 - 5 5.7 -

Terminal B Domestic

340 352 49.4 - 9 5.5 -

C

Continental (C)

1,900 2,297 299.8 177 59 5.1 3.0

Dom.

Domestic Total

3,126 3,540 476.1 - 96 5.0 -

Intl.

Port Authority Intl

126 173 21.4 - 15 1.4 -

Total

Total

3,252 3,713 497.5 - 111 4.5 -

Newark International Airport

Gate Use Assessment (Departures)

-

1.0

2.0

3.0

4.0

5.0

6.0

7.0

United

Air Canada

Port Authority

Dom

Continental (A)

American

TWA

Terminal A Total

Northwest

Delta

Terminal B

Domestic

Continental (C)

Domestic Total

Per Gate Daily Average Per Gate Threshold Requirement

GATE AVAILABILITY

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

Tracking gate activity throughout the terminals at EWR has become a priority of the

Properties and Commercial Development Division. On a monthly basis gate activity information is

gathered and reviewed for the purposes of remaining compliant with the AIR 21 mandate and for

ensuring that provisions in the Master Airline leases are being met. As it becomes apparent that a

gate is being underutilized for a sufficient period of time, the Port Authority may use its rights as

determined in the lease to recapture the gate for use by a requesting airline.

In its letter of August 22, 2002, the FAA mentions that action is pending by the Board of

Commissioners on revisions to the airport’s rules and regulations that would require all airlines to

report monthly activity to the Port Authority. This action is not pending since monthly activity is

reported to the Properties and Commercial Development Division that in turn, and upon request, is

delivered to the Director of Aviation who periodically briefs the executive staff on Aviation’s

attempts to comply with the AIR 21 mandate.

A. Status of Negotiations (Terminal A)

In January 2002, the Port Authority was successful in the recapture of Gate 20 from Air

Canada. Air Canada surrendered the gate through a supplemental agreement to its lease and the

Port Authority converted the gate to a common use gate. The Port Authority initially made offers to

both American Trans Air (ATA) and America West for use of the gate. ATA was the first to meet

the criteria established for a common use gate agreement and therefore was given preferential

rights. After several weeks of using Gate 20, America West decided to use Gates 23 and 28

through sublease agreements with American Airlines and Continental Airlines, respectively.

Since inception at EWR, ATA, along with other low-fare airlines nationwide, has had the

good fortune of seeing its operation grow. This growth has stimulated the need for an additional

gate. At the direction of the Port Authority, a consent agreement was established to authorize a

subleasing arrangement between American Airlines and ATA for use of Gate 23 effective October

26, 2003.

Through the process of tracking gate activity on a monthly basis, it was determined that

the requirements of the American Airlines lease were not being met. Due to the underutilization of

gates in Satellite A-3, the Port Authority has issued notice to recapture an American gate and

convert it to common use. Since most of its operation is being handled out of Satellite A-3 of

Terminal A, it is the Port Authority’s decision to take back Gate 23 instead and allow its operation

to remain consolidated in Satellite A-3. Gate 23 is the gate under the Trans World Airways (TWA)

agreement that American Airlines assumed when TWA filed for bankruptcy.

Upon the conversion of this gate, common use agreements will be issued for execution to

ATA and America West. The Port Authority anticipates that America West will transfer its entire

operation to this gate, which will lead to the termination of its sublease agreement with Continental

and, furthermore, make America West the preferential user of Gate 23.

GATE AVAILABILITY

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

Under these circumstances, Continental’s utilization of gates in Terminal A will be affected.

Currently, Continental fulfills its utilization requirements, as noted in the Gate Utilization

Assessment of 2003. If America West enters into a common use agreement with the Port

Authority, subleasing opportunities will become available for Continental’s gates to possibly

accommodate additional flight activity of current EWR operators or become available for new

entrant activity.

Although it has been a difficult time for the airline industry, EWR has had the opportunity to

welcome new entrants. These new entrants range from established carriers extending service into

EWR to airlines starting operations for the first time.

Southeast Airlines joined the EWR team in December of 2002. Southeast entered into a

sublease agreement with Air Canada for use of its gate to operate approximately 12 flights per

week. In May of 2003, Alaska Airlines entered into a Common Use Agreement with the Port

Authority for use of Gate 20 to accommodate one of two flights per day. In addition, they have

signed a sublease agreement with Continental Airlines for Gate 27 of Terminal A.

B. Terminal B Gate Activity

Since our last update, the International Facility at EWR has welcomed several new

entrants. USA3000 joined us several months after the 9/11 attacks and was the only newly

established carrier to start-up at a Port Authority facility in 2002. At the close of 2002, Air India

began its daily flight to New Delhi. This flight compliments its operations at JFK. In early 2003

Jetsgo arrived with two weekday flights and one weekend flight to Toronto. Pace Airlines, d/b/a

Hooters Air, started operations in April 2003 to Myrtle Beach. And finally, Czech Airlines joined us

on June 16, 2003 with three weekly flights to Prague.

In December 2001, Continental Airlines opened Satellite C-3 of Terminal C for business. It

was once assumed that Northwest Airlines would relocate its operation from Terminal B to

Terminal C. However, Continental transferred 40 international arriving flights from Terminal B to

Terminal C making it difficult to accommodate Northwest’s operations.

LEASING AND SUBLEASING ARRANGEMENTS

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

In this section we will address the FAA’s questions with regards to the New Entrant Manager,

Security Deposit Standards, Airline Service Standards Provision, Requesting Airline Lease

Provision, and Sublease Fee Oversight.

A. New Entrant Manager

In our previous update, we introduced the position of New Entrant Manager. The

responsibilities of this position fall under the Manager of Properties and Commercial

Development and Competition. Mr. Edmond J. Harrison carries this title. His direct link to

authorizing officials of the Port Authority is key in determining the status of prospective

new entrants. On the following page is an organizational chart that depicts Mr. Harrison’s

reporting structure. As you will see, his direct access to the General Manager of New

Jersey Airports and to the Assistant Director of Business and Commercial Development

within the Aviation Department gives him the capability to introduce and promote potential

carriers to significant individuals in the decision-making process.

The responsibilities of this position include:

(1) Market available gate and terminal space to carriers through various

forms of communication;

(2) Pursue any and all prospective airline/aviation-related business

interests while continuing to foster all current relationships;

(3) Observe trends in the economy and the impact of these trends on the

aviation industry as a whole and specific to EWR;

(4) Produce and implement marketing strategies to capture potential

market interest;

(5) Attend industry events and conferences for maximum exposure to

prospective clientele;

(6) Coordinate and implement financial models related to airport

negotiations; and

(7) Ensure policy compliance of the rules and regulations of the agency,

state and federal government.

Moreover, Mr. Harrison will be responsible for instilling competition strategies and

objectives in the decision-making process at EWR and among the Port Authority Aviation

Department. One of the specific areas this has been applied to is the on-going long-term

planning for the expansion of Terminal A. As part of this process about 20 copies of the

competition plan were reviewed and used by Aviation Planning in their preparation.

LEASING AND SUBLEASING ARRANGEMENTS

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

B. Security Deposit Requirements

As noted by the FAA, there was contradictory language regarding security deposit

requirements found in the Competition Plan Update submitted in March 2002 and in the

New Entrant Guidelines that accompanied that update. The Competition Plan Update

states that the Port Authority requires a maximum security deposit of six months of

estimated rent and fees while the New Entrant Guidelines indicate that the Port Authority

requires a minimum security deposit of six months of estimated rent and fees due prior to

an operation start-up. The Competition Plan Update further notes that the Credit,

Collections and Accounts Receivable division may reduce this requirement dependant on

the airline’s financial position and payment history with the Port Authority, while no mention

of such a reduction is indicated in the New Entrant Guidelines.

At the recommendation of the FAA and in compliance with Air 21, we have

adjusted the language in the New Entrant Guidelines to reflect the following:

“The standard security deposit required for a new entrant airline is a minimum of six (6)

months of estimated rent and fees. The amount of security deposit due prior to

operation start-up is established by the Credit, Collections and Accounts Receivable

division of the Port Authority and determined on a case-by-case basis dependent on

the airline’s financial position and payment history with the Port Authority.”

C. Airline Service Standards Provision

According to this provision of the Master Airline lease, Master Airlines are

expected to provide services consistent with generally accepted airline industry standards

for airport terminals and to cooperate with the Port Authority and other airlines serving the

airport in maintaining these standards through organized airport service improvement

groups.

This provision will become instrumental for EWR in maintaining its competitive

edge and fulfilling the mandates of Air 21 as it moves towards a period of high utilization

and high demand of its facilities. In such an event, this provision becomes a basis of

selecting between two competing airlines. When increased utilization accompanies

increased demand of the facilities, the Port Authority would look at the nature and

reputation of each airline to determine which airline will better serve the needs of the

airport and its community.

D. Requesting Airline Provision

We have indicated that this is the provision in the Master Airline lease that will be

used to expedite the recapture of gates at EWR since efforts to streamline other forced

accommodation provisions would require lease renegotiations. Since 9/11 and the

nationwide economic downturn, the industry has been in turmoil and furthermore, the

LEASING AND SUBLEASING ARRANGEMENTS

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

airlines at EWR have been faced with increased fees and other burdens. During this

period, there was no opportunity to renegotiate the Master Airline lease.

E. Sublease Fee Oversight

The Port Authority prepares a consent agreement for all agreements between a

Master Airline and its sub-lessee. Through this consent agreement the airline is expected

to, in connection with the payment of fees, maintain records of all flights by date, time,

aircraft type and gate position. At the end of this section is a copy of the standard Consent

Agreement issued by the Port Authority.

The Accounts Receivable Division of the Port Authority receives gross receipts

reports from each tenant. When a report is not submitted the negotiator is advised to

notify the tenant for prompt submittal of the report.

GATE ASSIGNMENT POLICY

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

A. Communication to Master Airlines

In the past, the Port Authority has communicated to the Master Airlines its intentions of

accommodating new entrants at the airport by means of direct correspondence, publication of new

entrant guidelines, and establishment of a common use agreement. In addition to these methods

of communication, the Port Authority, at the advice of the FAA, has used station managers

meetings as a medium for conveying the need for airline cooperation and support of the Port

Authority’s competition plan objectives. On the following pages are agendas from a recent station

managers meeting and semi-annual airport affairs meeting that indicate where the competition plan

was discussed.

B. Real Time Gate Utilization

At the present time the Port Authority is involved in "Real Time Gate Utilization" for the

fifteen international gates in Terminal B satellites B-2 and B-3 primarily because the Port Authority

is responsible for coordinating the use of these gates with the 70 Terminal B Common Use ticket

counter positions. The Port Authority continues to explore ways in which to improve utilization

monitoring techniques. For the remaining 96 Gates (2 Common Use Domestic and 94 Master

Lease), schedule information is published that provides ample data in which to monitor gate

utilization.

CONSTRUCTION AND COMMON USE FACILITIES

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

A. Expansion of Terminal A

Chart 1 above depicts EWR Activity pre 9/11 and post 9/11 including a forecast for 2004.

In 2001, 31.1 million passengers traveled through EWR’s terminals. In 2002, traffic was down

about 7% at 29.2 million passengers. The Port Authority is estimating a slight increase for 2003,

yet these numbers are still below year 2000. The Port Authority moderately predicts that Newark

Liberty’s activity will return to the 2000 level by late 2007.

Based on the above figures and the Port Authority’s moderate forecast, construction of

additional common use gates in Terminal A has been temporarily put on hold. However, in search

of a long-term capacity solution the planning process for the Terminal A Expansion project is a

continuous effort. EWR plans to resume its historic growth trend and will be prepared to

accommodate such growth.

B. PFC Funding

The Port Authority plans to apply PFC funding for eligible expenses associated with the

planning effort for the expansion of Terminal A. Approval has been granted by the Board of

Commissioners to proceed with the application process to obtain the additional PFC funding.

2000 2001 2002

2003

(Jan - Aug)

2003

(Est.)

2004

Forecast

Passengers (in millions) 34.2 31.1 29.2 19.8 29.8 31.1

Aircraft Weights (in billions) 39.1 36.1 32.7 19.3 32.0 32.9

Aircraft Movements 450,289 439,275 405,572 259,976 389,973 407,299

Cargo (in million tons) 1.2 0.99 0.94 0.58 0.95 1.03

Parked Cars (in millions) 5.9 5.4 4.9 3.0 4.6 4.6

Chart 1. EWR Activity

WEBSITE

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

Below is an image of the web page that the Port Authority has created for the public

interested in obtaining a copy of the competition plan update. A direct link is made available to Ed

Harrison, Manager of Properties and Commercial Development and Competition, for requests of

the competition plan. On the following pages we have attached emails of requests that have been

made throughout the year.

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Disclaimer

EWR--Competition Plan Update Approved

The Federal Aviation Administration approved the Newark Liberty International Airport's

Competition Plan in 2002. The Competition Plan sets forth strategies to maintain the

highly competitive environment at EWR by allowing new entrants access and incumbent

airlines opportunities to expand. Highlights of progress this past period include among

other items the conversion of an exclusive use gate to common use, the complete

updating and expansion of the New Entrant Guidelines for Domestic and International

Airlines, a ranking of the Master Airlines that would be expected to accommodate

requesting airlines in the future, and instilling the Competition Plan objectives in future

airport expansion planning. Copies of the Competition Plan Update can be requested via

mail or email at the following address:

Edmond J. Harrison

Manager of Properties and Commercial Development, New Jersey

Airports

Newark Liberty International Airport

Building 1--Conrad Road

Newark, New Jersey 07114

Tel: 973-961-6190

Fax: 973-792-7007

Email: eharriso@panynj.gov

ADDENDUM

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

A. Patterns of Air Service

1. Number of Markets Served and Identities of Carriers Serving the Airport

Virtually the majority of the world where there is air service can be served by Newark

Liberty International Airport when “stopovers” or “connections” are included as ways in

which to reach a destination. Below is a list identifying the scheduled passenger

airlines serving EWR.

Domestic International

Air Canada Air France

Air Tran Alitalia

Alaska British Airways

America West Czech Airlines

American/American Eagle El Al

ATA Ethiopian Airlines

Continental/ExpressJet EVA

Delta/Delta Connection JetsGo

Midwest Lot Polish

Northwest Lufthansa

Southeast Malaysia

United/United Express Mexicana

USA3000 SAS

USAirways/US Exp. Singapore Airlines

Swiss

Tap Air Portugal

Virgin Atlantic

2. Number of Markets Served on a Non-Stop Basis and the Average Number of

Flights Per Market

Eighty-seven (87) domestic markets and sixty-one (61) international markets are

served on a non-stop basis for a total of 148. Domestic flights average 5.2 flights per

day per market while international flights average 1.6 flights per day per market.

3. Number of Small Communities Served

Based on the definition of a small community as supplied in EWR’s original submittal in

2000, nineteen (19) small communities are currently being served by EWR.

ADDENDUM

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

Small Communities Served

1 Aguadilla, PR (US)

2 Albany, NY

3 Burlington, VA

4 Charleston, SC

5 Columbia, SC

6 Dayton, OH

7 Daytona Beach, FL

8 Grand Rapids, MI

9 Greesboro/High Point, NC

10 Greenville/Sprtnbg., SC

11 Knoxville, TN

12 Manchester, NH

13 Myrtle Beach, SC

14 Portland, ME

15 Richmond, VA

16 Rochester, NY

17 Sarasota/Bradenton, FL

18 Savannah, GA

19 Syracuse, NY

4. Number of Markets Served by Low-Fare Carriers

Seven (7) markets are served by low-fare carriers.

5. Number of Markets Served by One Carrier

Forty-eight percent (48%), 42 of 87, domestic nonstop markets are one-carrier only.

Seventy-two percent (72%), 44 of 61, international nonstop markets are one-carrier

only. In total, fifty-eight percent (58%), 86 of 148 nonstop markets are one-carrier

only.

6. Number of New Markets Added or Previously Served Markets Dropped in the Past

Year

Eight (8) markets were added and four (4) markets were dropped in the past year.

ADDENDUM

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

B. Airfare Levels Compared to Other Large Airports

Comparative Domestic Average Fares and

Yields for Select U.S. Airports:

EWR Competition Plan Profile

4 Quarters Ending Sep. 2003

Airport Average

Rank

Code Fare Yield

1 CVG $ 188.67 $ 0.215

2 CLT $ 185.80 $ 0.207

3 DAL $ 75.87 $ 0.203

4 MEM $ 164.27 $ 0.195

5 DCA $ 159.61 $ 0.177

6 DFW $ 171.14 $ 0.163

7 MSP $ 173.55 $ 0.160

8 PIT $ 151.59 $ 0.159

9 ATL $ 135.13 $ 0.155

10 STL $ 135.33 $ 0.154

11 LGA $ 141.08 $ 0.153

12 IAH $ 164.76 $ 0.151

13 CLE $ 147.23 $ 0.148

14 HOU $ 104.89 $ 0.146

15 DTW $ 146.10 $ 0.143

16 SDF $ 127.64 $ 0.142

17 ORD $ 143.43 $ 0.142

18 BUR $ 88.61 $ 0.140

19 PHL $ 163.29 $ 0.140

20 TUL $ 126.82 $ 0.140

21 IAD $ 178.42 $ 0.136

22 BNA $ 123.51 $ 0.136

23 OKC $ 130.64 $ 0.134

24 MKE $ 131.59 $ 0.131

25 DEN $ 144.96 $ 0.130

26 AUS $ 135.94 $ 0.129

27 SAT $ 136.95 $ 0.129

28 EWR $ 175.45 $ 0.128

29 RDU $ 126.42 $ 0.126

30 CMH $ 128.81 $ 0.125

31 BOS $ 157.98 $ 0.125

32 JAX $ 122.71 $ 0.124

33 OMA $ 128.25 $ 0.123

34 MCI $ 116.86 $ 0.122

35 SLC $ 126.56 $ 0.120

36 ABQ $ 120.67 $ 0.119

37 MSY $ 119.30 $ 0.119

ADDENDUM

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

38 IND $ 125.39 $ 0.119

39 MIA $ 143.76 $ 0.113

40 SNA $ 130.24 $ 0.112

41 TUS $ 126.19 $ 0.108

42 BDL $ 141.53 $ 0.108

43 BWI $ 115.31 $ 0.106

44 MDW $ 95.68 $ 0.104

45 SJC $ 116.90 $ 0.104

46 TPA $ 113.10 $ 0.104

47 PBI $ 117.87 $ 0.104

48 ONT $ 106.74 $ 0.103

49 SMF $ 109.35 $ 0.103

50 PVD $ 128.03 $ 0.102

51 MCO $ 114.29 $ 0.101

52 RNO $ 104.52 $ 0.101

53 RSW $ 120.86 $ 0.100

54 OAK $ 100.30 $ 0.100

55 SFO $ 175.20 $ 0.100

56 SJU $ 167.82 $ 0.099

57 ANC $ 183.42 $ 0.098

58 PHX $ 111.34 $ 0.097

59 PDX $ 126.71 $ 0.097

60 SAN $ 126.95 $ 0.096

61 LAX $ 146.24 $ 0.094

62 SEA $ 137.31 $ 0.094

63 FLL $ 111.99 $ 0.093

64 JFK $ 152.10 $ 0.091

65 LAS $ 107.82 $ 0.088

66 OGG $ 132.27 $ 0.079

Ave.

$ 135.69 $ 0.119

C. Financial Constraints

1. Major Source of Revenue at the Airport for Terminal Projects

Since our last submission, there has been no change in the revenue source for airport

terminal projects.

2. Rates and Charges Methodology (Residual, Compensatory, or Hybrid)

There has been no change in the rates and charges methodology used by the Port

Authority.

ADDENDUM

The Port Authority of New York and New Jersey

Downtown Heliport  John F. Kennedy International Airport  La Guardia Airport  Newark Liberty International Airport  Teterboro Airport

3. Past Use, if any, of PFCs for Gate and Related Terminal Projects

In the last eighteen-month period PFC funding was applied to the AirTrain Extension

Project. Total funding for this project amounted to $250 million.

4. Availability of Discretionary Income for Airport Capital Improvement Projects

There is no discretionary income available for airport capital improvement projects.

Newark Liberty is constrained by substantial capital and operating requirements

related to security as a result of the events and mandates of the post-9/11 world.

D. Airport Controls Over Airside and Groundside Capacity

1. Majority-In-Interest (MII) or “No Further Rates and Charges” Clauses Covering

Groundside and Airside Projects

EWR is not a majority-in-interest airport.

2. Any Capital Construction Projects that have been Delayed or Prevented because

an MII was Invoked

Not applicable.

3. Plans, if any, to Modify Existing MII Agreements

Not applicable.

Newark – Liberty International

A

irport

Gate and Ticket Counte

r

Utilization Study

Technical Repor

t

Submitted to:

THE PORT AUTHORITY OF NY&NJ

Newark International Airport

Newark, NJ

Prepared by:

THE Louis Berger Group, INC.

Albany, NY

October 2003

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page i

Table of Contents

Page

1 Introduction............................................................................................................................1

1.1 Study Objectives ............................................................................................................1

1.2 Study Organization ........................................................................................................1

2 Inventory Update ...................................................................................................................3

2.1 Terminal A.....................................................................................................................3

2.1.1 Aircraft Gates.........................................................................................................3

2.1.2 Ticket Counters......................................................................................................3

2.1.3 Terminal Improvements Since 1999......................................................................3

2.2 Terminal B .....................................................................................................................4

2.2.1 Aircraft Gates.........................................................................................................4

2.2.2 Ticket Counters......................................................................................................4

2.2.3 Terminal Improvements Since 1999......................................................................4

2.3 Terminal C .....................................................................................................................5

2.3.1 Aircraft Gates.........................................................................................................5

2.3.2 Ticket Counters......................................................................................................5

2.3.3 Terminal Improvements Since 1999......................................................................5

2.4 Current Gate and Ticket Counter Allocation.................................................................6

3 Utilization Analysis ...............................................................................................................9

3.1 Facility Allocation vs. Activity Review ........................................................................9

3.2 Airline Activity Analysis .............................................................................................10

3.3 Gate Utilization Analysis.............................................................................................14

3.4 Ticket Counter Utilization Analysis ............................................................................18

3.4.1 Passenger Throughput..........................................................................................18

3.4.2 Daily Capacity .....................................................................................................18

3.5 Review of Historic Utilization.....................................................................................22

4 Summary of Findings...........................................................................................................22

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 1

1 Introduction

The Port Authority of New York and New Jersey operate Newark Liberty International Airport (EWR)

pursuant to a lease agreement with the City of Newark. The Airport is located approximately 16 miles

southwest of midtown Manhattan in Union and Essex counties, New Jersey. The Airport, a Large Hub,

accommodated approximately 22.1 million domestic passengers and 7.1 million international passengers in

2002. In that year, EWR had approximately 351,000 domestic and 55,000 international operations.

The Port Authority is responsible for the allocation of Airport terminal facilities consistent with its objective

to meet the air transportation needs of the New York, New Jersey metropolitan region. Furthering this

objective, the Port Authority completed the first Newark International Airport Aircraft Gate and Ticket

Counter Utilization Study in June 1999. This Study documented the terminal facility inventory, facility

allocations among the airlines serving EWR including airline utilization rates, and made recommendations on

how facility utilization might be improved.

After completion of the Study, EWR was identified as a “covered airport” (i.e. dominated by one or two

airlines) pursuant to the Wendell H. Ford Aviation Investment and Reform Act for the 21

st

Century (Air 21).

Covered airports are required to submit an Airline Competition Plan for approval by the FAA. The 1999

Study provided much of the background information submitted with the Competition Plan.

1.1 Study Objectives

Many events have occurred since the completion of the 1999 Study. This Gate Study Update is designed to

update conditions and activities at the airport, and provide the EWR Airport Properties Department with the

information needed to facilitate requests for new entrant access and expansion by incumbent carriers.

Specific study objectives are:

 To update the inventory of gate and ticket counter facilities at the airport;

 To complete a comparative assessment of actual gate and ticket counter facility utilization among the

master airlines in relation to lease requirements;

 To compare results of this study with those of the 1999 Study; and

 To recommend appropriate actions to enhance gate and ticket counter utilization, and thus fulfilling the

mandates of Air 21 to make the Airport available on a reasonable basis to all carriers wishing to serve it.

1.2 Study Organization

This Gate Utilization Study Update is organized into four chapters briefly described below:

 Introduction – Discusses the Newark International Airport Aircraft Gate and Ticket Counter Utilization

Study Update in the context of the 1999 Gate Study, AIR 21 and the required Airline Competition Plan;

 Facility Utilization Assessment - Provides documentation on the utilization of the Airport’s terminal

facilities including such measures as domestic departing flights, seats and passengers, international

arrivals and departing passengers. This section includes a comparison of results with the 1999 study.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 2

 Summary of Findings – Summarizes the study results and makes appropriate recommendations in order

to achieve the mandates of AIR 21.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 3

2 Inventory Update

Terminal facilities at Newark Liberty International Airport consist of three terminal buildings (A, B, and C).

Each terminal includes a departure, arrival and concourse level, and multiple satellites (Terminal C has 2

departure levels, as discussed in Section 2.3). The terminal buildings encompass 111 aircraft boarding gates,

385 standard airline ticket counters (including e-ticket stations proving baggage check-in and/or airline staff),

and associated passenger hold rooms, lounges, baggage, office and operations support space. Seven master

airlines and six handled airlines occupy the domestic facilities pursuant to long term exclusive use leases and

sub-lease agreements. The Port Authority operates international facilities in Terminal B on a common use

basis providing access for an additional 17 international air carriers.

In addition to aircraft gates and ticket counters, the ground floor of each terminal satellite provides for airline

ground support and operations space. The satellite access corridors from the main terminal buildings represent

the concourse level. Baggage claim facilities and ground transportation are located on the arrivals level.

Airline administrative offices are located throughout the terminals, some can be found off the concourses.

Major expansion and renovation has been completed or is presently underway at each terminal facility, as

outlined in the following sections.

2.1 Terminal A

Terminal A is the oldest Terminal at EWR. It is the terminal located furthest to the South. Terminal A has

three satellites, designated A1, A2 and A3. Although this terminal is located on Port Authority property, it is

not maintained or operated by the Port Authority. The air carriers that lease the terminal are responsible for

its maintenance and operation.

2.1.1 Aircraft Gates

There are 28 gates in Terminal A. Satellite A1 houses nine gates (designated 10 through 18). Satellite A2

also houses nine gates (20 through 28), and Satellite A3 has ten gates (30-39). The gates in Satellites A1 and

A2 are all single bridge gates, meaning that only one aircraft loading bridge may be attached to them. Gates

31 through 38 in Satellite A3, however, are double bridge gates, with Gate 30 being a single bridge gate.

Twenty-two of these gates accommodate narrow body aircraft. Six (gates 15-17, 32, 33, and 35) can

accommodate widebody aircraft. The aircraft loading bridges attached to Satellites A1 through A3 have

either recently been replaced or are scheduled to be replaced with the planned renovation at that terminal. All

the bridges at Terminal are owned by the airlines.

2.1.2 Ticket Counters

The Departures level of Terminal A includes 125 ticketing positions, comprised of both single and double

occupancy counters, and attached and stand-alone e-ticketing stations. The ticket counters are arranged in a

typical configuration; they are grouped by airline, in a single line spanning the terminal. The groups of

counters are separated by passenger vertical movement areas (stairs/escalators/elevators) and generally face

the terminal entrance doors (curbside). There is approximately six feet between the front of the main ticket

counter areas until the first stanchion for passenger queuing.

2.1.3 Terminal Improvements Since 1999

The Terminal A improvement program includes approximately a $35 million Port Authority investment in

refurbishment of the escalators, elevators, and the arrival and departure vestibules, upgrading HVAC,

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 4

lighting, fire protection and electrical systems, refinishing the terminal ceilings, walls, columns and terrazzo

floors, asbestos abatement and ADA requirements, and rehabilitation of the non exclusive gate and apron

pavement areas. In addition to the Port Authority’s investment, Terminal A tenants are investing millions in

the replacement of loading bridges, baggage systems and ticket counters, refurbishment and refinishing of

office space, operations space, club rooms and exclusive gate positions.

Since September 11

th

, substantial security enhancements have been added to Terminal A. Concourse

screening areas have been expanded, increasing the number of screening units from 6 (two per concourse) to

10 (four for A3, three each for A1 and A2). New CTX and ETD baggage screening machines have been

added; American and United Airlines have their units in former ATO space on the ticketing level. Additional

units have been installed on the Operations and Parking Levels, and the lower levels of Satellites A1 and A2.

Transportation Safety Administration (TSA) offices have been constructed on the Concourse (Mezzanine)

level adjacent to Satellite A3.

2.2 Terminal B

Terminal B has a floor plan and satellite configuration similar to Terminal A, with the addition of a Federal

Inspection Service facility located between Satellites B-2 and B-3. Unlike Terminal A, the Port Authority

operates the terminal and Satellites B-2 and B-3. Satellites B-2 and B-3 are strictly international; however,

satellite B1 serves domestic carriers. The Port Authority Operations personnel schedule the use of the

international portion of Terminal B. The carriers leasing Satellite B1 schedule their own use.

2.2.1 Aircraft Gates

The Terminal B Satellites house a total of 24 gates. Of those gates, nine (gates 41 A or B, 44, 46, 53-55, and

62-64) may accommodate wide-body aircraft and 15 accommodate narrow body aircraft. Satellite B-1 houses

nine gates (40 though 48). There is no gate numbered 43. Satellite B-2 consists of seven gates (51 though

57). Satellite B-3 houses eight gates (60 through 68). The Port Authority owns all of the aircraft loading

bridges attached to Satellites B-2 and B-3, and the bridges attached to gates 40, 41 and 42 on Satellite B1.

The other bridges attached to Terminal B are owned by the airlines.

2.2.2 Ticket Counters

A total of 122 ticket counters of all types are located in Terminal B. Fifty-two counters are designated for the

Domestic carriers operating from Satellite B-1. In addition, there are 70 permanent ticket counters equipped

with the Common Use Terminal Equipment (CUTE) for the international operations. These counters and

associated equipment are rented by airlines by the hour. Each airline is allowed three ticket counters per flight

with an option to obtain an additional counter per one hundred passengers over 300. Included in the count,

Delta Air Lines has several stand-alone staffed e-ticketing facilities, located adjacent to its regular ticketing

area. Several of these stations are located along the front wall of the terminal, facing inwards.

2.2.3 Terminal Improvements Since 1999

In Terminal B, the Port Authority recently completed a major vertical circulation project providing new and

expanded escalators and elevators in the public areas of the terminal. The project also includes escalator

service from the aircraft apron to the sterile corridor accessing the FIS facility, a moving walkway in the

connector to Satellite B-3, and a new electronic messaging and information system throughout the terminal.

The Terminal B improvement program represents approximately a $20 million investment.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 5

The security enhancements for Terminal B included expanding the number of screening units (from 6 to 8,

with one additional unit each for Satellites B1 and B3; new bag screening devices (on the ticketing level for

domestic carriers and at lower levels for international activity); and new baggage screening devices for

international transfer passengers (on the arrivals level).

2.3 Terminal C

Terminal C is the newest of the airport’s three terminals; it was not operational until the early 1980’s, when it

was initially developed for PeoplExpress (afterwards Continental). It is located furthest to the north. Terminal

C uses a finger concourse layout as opposed to the satellite concept reflected in Terminals A and B. The

airline that leases this terminal, Continental Airlines, is responsible for its maintenance and operation.

2.3.1 Aircraft Gates

Terminal C has 59 gates in its Satellites C1 through C3. Satellite C1 has 25 gates (70 – 99), with seven

capable of serving widebody aircraft. Satellite C2 has 15 gates (101 – 115), of which 3 can serve widebody.

The newest concourse, Satellite C3, was completed in 2001 and has 19 gates (120-129), all capable of serving

widebody aircraft.

2.3.2 Ticket Counters

Terminal C has a total of 173 ticket counters of all types including 29 standalone e-ticket machines. All the

ticket counters are numerically labeled for ease of passenger location. There are two levels for ticketing; the

upper level (the original departures level) provides international destination ticketing. The lower lever (the

original arrivals) contains domestic ticketing. All but a few ticket positions (located on one end of the

terminal) are e-ticket stations.

2.3.3 Terminal Improvements Since 1999

Terminal C has undergone significant improvements since 1999, with an investment of over $1 Billion. In

addition to the new Satellite C3, the entire main terminal building with its associated roadways has undergone

a major reconstruction. The building now has two departure (ticketing) levels, and the former parking and

operations level has been converting to an arrivals (baggage claim) area. A new FIS facility has been

completed to serve Satellite C3, which is equipped with swing gates and sterile corridors to serve international

travelers. This satellite is also capable of handling regional jets on the jet bridges, providing significant

operational flexibility. Terminal roadways have been modified to match this change, with a new ground level

roadway developed to serve arriving passengers. A large (3,400 space) parking garage has also been

completed.

Newark Liberty International Airport’s gate and ticket counter facilities are summarized in Table 1.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 6

Table 1 – EWR Gate and Ticket Counter Facilities Inventory

Terminal

Standard

Counters

Satellite

Use

Operations

Gates

Designations

Total

Gates

A

119

A-1

Domestic

Airline

10-18

9

A-2

Domestic

Airline

20-28

9

A-3

Domestic

Airline

30-39

10

B

122

B-1

Domestic

Airline

40-48

9

B-2

International

PANYNJ

51-57

7

B-3

International

PANYNJ

60-68

8

C

144

C-1

Domestic

Airline

70-99

25

C-2

Domestic

Airline

101-115

15

C-3

Domestic/International

Airline

120-129

19

TOTAL

385

111

Appendix 1 provides a detailed summary of Gate and Ticket Counter facilities at Newark-Liberty

International Airport. This summary reflects October 2003 conditions, and is an update of a similar table

completed for the 1999 Gate Study.

2.4 Current Gate and Ticket Counter Allocation

The allocation of gate and counter facilities at Newark Liberty International Airport reflects an historical

evolution of facility construction, occupancy and improvement from Terminals A and B and the old North

Terminal, to construction of Terminal C, demolition of the North Terminal, assignment of the PeoplExpress

lease to Continental Airlines, the major expansion of Terminal C and the renovations of Terminals A and B,

along with the associated reassignment of space and negotiation of leases supplements. Facility financing,

historic relationships with the major US domestic air carriers, code sharing arrangements, strategic alliances

and forced accommodation have all played a part in the existing allocation of gates and counters.

All of the Airport’s domestic gate and counter facilities, which include those in Terminals A and C and

Satellite B-1, are allocated pursuant to long term exclusive leases with seven master airline lessees including

United, USAirways, American, Northwest, Delta and Continental/Continental Express. These master airline

lessees accommodated an additional 6 airlines on their gates and counters in 2003 through sub-leases and

handling agreements. The master airline lessees and the at-gate sub-lessees or handled airlines are listed

below:

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 7

Terminal A

 United: Also handles United Express, and AirTran

 USAirways: Also handles USAirways Express and National Airlines

 American: Also handles American Eagle

 Continental: Also handles America West and Alaska

 Domestic Common Use (PA Gate): Includes ATA

Terminal B

 Northwest: Also handles Midwest Airlines (formerly Midwest Express)

 Delta: Includes Delta Express and Delta Connection

 PA Gates: 17 international carriers operated in Satellites B-2 & 3 pursuant to Port Authority and IATA

permits and procedures. They are not considered master lessees, sub-lessees or handled airlines.

Terminal C

 Continental: Includes Continental Express

The allocation of gates and counters among the Airport’s master lessees and the international carriers as a

group is shown in Table 2. This table clearly indicates that Continental Airlines is allocated the largest

percentage of gate and counter assets. Its lease for Terminal C and occupancy of a small portion of Terminal

A represents 58% of total gates but only 40% of total counters. The next largest domestic allocation of assets

is to United Airlines (8% of the gates and 12% of the counters) followed by American Airlines (6% of the

gates and 10% of the counters). International operations comprise 14 % of the gates and 20% of the counters.

The disproportionate allocation of gates and counters to Continental and the international operations can be

attributed to the modes of operation of these two groups. With Continental leasing all of Terminal C, it can

more effectively manage peak demand periods with spill over to adjacent counter areas. Accordingly, its

percentage share of counters is much smaller than its percentage share of gates. In addition, Continental has

converted almost entirely to e-ticketing, even for full service (baggage check) ticket service. Preliminary

surveys indicate that e-ticketing service times are generally less than those using traditional methods.

The international operations typically use much larger aircraft and board large numbers of passengers in short

periods of time. In addition, the international operations typically experience a much lower ticketing bypass

ratio than domestic passengers, meaning that more passengers would require ticketing procedures.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 8

Table 2

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Airline Gate and Counter Allocations

Total

Airline Gates Share

A

BC

Continental 64 58% 5 0 59

American 7 6% 7 0 0

United 9 8% 9 0 0

Delta 5 5% 0 5 0

Northwest 4 4% 0 4 0

International 15 14% 0 15 0

USAirways 4 4% 4 0 0

Air Canada 2 2% 2 0 0

Dom. Common Use 1 1% 1 0 0

Total 111 100% 28 24 59

Total

Airline Counters Share

A

BC

Continental 199 47% 26 0 173

American 35 8% 35 0 0

United 44 10% 44 0 0

Delta 30 7% 0 30 0

Northwest 22 5% 0 22 0

International 70 17% 0 70 0

USAirways 8 2% 8 0 0

Air Canada 7 2% 7 0 0

Dom. Common Use 5 1% 5 0 0

Total 420 100% 125 122 173

Terminal

Terminal

0%

10%

20%

30%

40%

50%

60%

Facility Allocations

Gates

Ticket Cntr

CO AA UA DL NW Int'l US AC Common

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 9

3 Utilization Analysis

The previous section reviewed the allocation of facilities at EWR. In this section, the utilization of these

facilities is considered. The analysis provides an assessment of airline gates and ticketing areas utilization

only. The summer and winter peak months (as of August and December 2002) utilization is measured relative

to other facilities and industry standards. The results of this analysis are combined with the facility allocation

analysis, and recommendations are provided in Section 4.

Several ratios of utilization have been developed in order to assess the effectiveness of the allocations

described above. These include each airline’s market share measured in terms of the percent of total

departures, seats and passengers, and airline utilization rates measures in terms of the number of departures,

seats and passengers on a per gate basis. International facility arrivals, departures, turns and gate occupancy

times have been analyzed as well. The sources of data used to develop these ratios primarily Official Airline

Guide (OAG) data, Passenger Facility Charge reporting and information maintained by the Port Authority.

The sources and ratios are addressed below.

3.1 Facility Allocation vs. Activity Review

Table 3 summarizes and compares the allocation of gates and ticketing space within EWR’s terminals. These

results illustrate the comparative shares of space provided to each airline relative to their level of activity

(expressed at number of departures and number of available seats). This analysis was based on the operational

data obtained from the OAG and Port Authority databases and a one day field review, combined with the

latest floor plans of the airport terminals (reflecting conditions as of October 2003).

Generally, the airline’s share of facilities is proportional to its activity, in terms of passengers, available seats,

and aircraft operations. In addition, the percent share of facilities for a domestic airline (relative to other

airlines) is largely consistent with its level of activity; the busier the airline, the more facilities it has. The only

exception to this is that the second busiest carrier, American Airlines, with about 8% of enplanements, ranks

third in terms of share of gates and ticket counters (6.3% and 10.1%, respectively). The third busiest airline

(United, with 7.4% of enplanements) has the second highest facility shares (8.1% of gates and 11.5% of ticket

Table 3

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Facility Allocation vs. Activity Summary

% Total % Ticket % Total % Total % Total

Airline Gates Counters Enplanements Seats Departures

Continental 57.7% 47.4% 60.6% 60.0% 65.5%

American 6.3% 8.3% 8.1% 8.0% 8.3%

United 8.1% 10.5% 7.4% 7.7% 6.9%

Delta 4.5% 7.1% 6.3% 5.9% 5.5%

Northwest 3.6% 5.2% 4.0% 4.4% 4.3%

International 13.5% 16.7% 8.6% 8.4% 4.0%

USAirways 3.6% 1.9% 2.9% 3.0% 2.8%

Air Canada 1.8% 1.7% 1.1% 1.5% 2.0%

Dom. Common Use 0.9% 1.2% 1.0% 1.1% 0.6%

Total

100.0% 100.0% 100.0% 100.0% 100.0%

Source: Port Authority Records, Field Counts

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 10

counters). This condition likely reflects the significant decrease in activity by United, due to the financial

difficulties it has faced in recent years. This may be a short-term condition, as United recovers. Overall,

however, these differences are relatively slight.

International airlines are seen to have a disproportionate share of facilities (13.5% of gates and 20.2% of

ticket counters) relative to activity (8.6% of enplanements). This condition is indicative of the longer

passenger service times and the fewer number of turns/gate/day of international activity.

3.2 Airline Activity Analysis

Tables 4-6 summarize airline activity in terms of departures, enplanements, and seats by airline. Results are

shown for August and December 2002, which are historically seasonal peak months, and for monthly and

daily averages (i.e. Average Day Peak Month or ADPM). This information is provided for each master airline

lessee, for the domestic common use airlines (which use Gate 20 at Terminal A), and for the international

operations in Satellites B-2 and B-3.

As expected, Continental (including Continental Express) comprises the substantial majority of airline

activity, with over 65% of the average daily departures, and 61% and 60 of the average enplanements and

seats, respectively. The next most active airline is American, with about 8% of departures, enplanements, and

seats.

International airlines account for only 4% of the daily departures, but about 8.5% of the daily seats and

enplanements. This difference is due to the larger aircraft that fly internationally (including widebody aircraft

such as the 747 and 777) with a high passenger capacity. This result contrasts with Continental, whose higher

share of departures vs. seats or enplanements indicates a smaller aircraft fleet mix than its domestic

competitors. Clearly this smaller fleet mix is largely due to the substantial operations of Continental Express’s

regional jets.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 11

Table 4

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Analysis of Average Departures Per Airline

Airline August December Monthly Daily Market Share

Continental 10,550 10,082 10,316 333 65.5%

American 1,331 1,270 1,301 42 8.3%

United 1,161 1,024 1,093 35 6.9%

Delta 874 860 867 28 5.5%

Northwest 735 624 680 22 4.3%

International 693 562 628 20 4.0%

USAirways 559 317 438 14 2.8%

Air Canada 376 268 322 10 2.0%

Dom. Common Use 118 84 101 3 0.6%

Total 16,397 15,091 15,744 508 100.0%

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental - Includes Continental Express, America West, and Alaska

American - Includes American Eagle

United - Includes United Express and AirTran

Delta - Includes Delta Express and Delta Connection

Northwest - Includes Midwest Airlines

International - Includes departures by carriers operating from the PA Int.l facility in Terminal B

USAirways - Includes National Airlines

Dom. Common Use - Includes ATA operating from the Domestic Common Use Gate A-20

Averages

Market Share Based on Average Departures Per Airline

65.5%

8.3%

6.9%

5.5%

4.3%

4.0%

2.8%

2.0%

0.6%

Continental

American

United

Delta

Northwest

International

USAirways

Air Canada

Dom. Common Use

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 12

Table 5

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Analysis of Average Enplanements Per Airline

Airline August December Monthly Daily Market Share

Continental 873,931 757,205 815,568 26,309 60.6%

American 112,413 105,405 108,909 3,513 8.1%

United 103,871 94,446 99,159 3,199 7.4%

Delta 86,597 82,062 84,330 2,720 6.3%

Northwest 59,304 49,619 54,462 1,757 4.0%

International 123,382 108,907 116,145 3,747 8.6%

USAirways 50,945 27,769 39,357 1,270 2.9%

Air Canada 15,038 14,397 14,718 475 1.1%

Dom. Common Use 15,347 12,152 13,750 444 1.0%

Total 1,440,828 1,251,962 1,346,395 43,432 100.0%

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental

- Includes Continental Express, America West, and Alaska

American -

Includes American Eagle

United

- Includes United Express and AirTran

Delta

- Includes Delta Express and Delta Connection

Northwest

- Includes Midwest Airlines

International

- Includes departures by carriers operating from the PA Int.l facility in Terminal B

USAirways

- Includes National Airlines

Dom. Common Use

- Includes ATA operating from the Domestic Common Use Gate A-20

Averages

Market Share Based on Average Enplanements Per Airline

60.6%

8.1%

7.4%

6.3%

4.0%

8.6%

2.9%

1.1%

1.0%

Continental

American

United

Delta

Northwest

International

USAirways

Air Canada

Dom. Common Use

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 13

Table 6

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Analysis of Average Available Seats Per Airline

Airline August December Monthly Daily Market Share

Continental 1,167,669 1,091,991 1,129,830 36,446 60.0%

American 154,102 146,804 150,453 4,853 8.0%

United 155,292 135,890 145,591 4,696 7.7%

Delta 108,555 115,083 111,819 3,607 5.9%

Northwest 91,015 74,217 82,616 2,665 4.4%

International 165,418 149,420 157,419 5,078 8.4%

USAirways 69,718 42,182 55,950 1,805 3.0%

Air Canada 33,666 22,824 28,245 911 1.5%

Dom. Common Use 23,463 18,123 20,793 671 1.1%

Total 1,968,898 1,796,534 1,882,716 60,733 100.0%

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental

- Includes Continental Express, America West, and Alaska

American -

Includes American Eagle

United

- Includes United Express and AirTran

Delta

- Includes Delta Express and Delta Connection

Northwest

- Includes Midwest Airlines

International

- Includes departures by carriers operating from the PA Int.l facility in Terminal B

USAirways

- Includes National Airlines

Dom. Common Use

- Includes ATA operating from the Domestic Common Use Gate A-20

Averages

Market Share Based on Average Available Seats Per Airline

60.0%

8.0%

7.7%

5.9%

4.4%

8.4%

3.0%

1.5%

1.1%

Continental

American

United

Delta

Northwest

International

USAirways

Air Canada

Dom. Common Use

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 14

3.3 Gate Utilization Analysis

Tables 7, 8 and 9 present an analysis of gate utilization by airline (or group of airlines using a set of gates). Of

particular interest is the estimated daily utilization, as developed from OAG and PA data for August and

December 2002. As with the airline activity analysis, this assessment is provided for each master airline

lessee.

Gate capacity can be measured in terms of the number of turns per gate, that is, the number of times an

aircraft arrives, is loaded, and departs. For EWR, the number of departures per gate can be used as a

reasonable approximation of turns per gate. There are no established rules of thumb for gate utilization; in

general, when a typical airline gate handles 6-8 turns per day, it is reaching a high level of utilization. A rate

below 5 turns per day would generally indicate low gate utilization. International gates have much lower

utilization rates due to the size of aircraft, and the frequency of departures; 2-3 turns per day are typical for

these gates.

Table 7 reveals that most domestic gates at EWR have 5 to 6 turns per day. American Airlines has the highest

gate utilization rate (6 turns per day), followed by Delta Air Lines (5.6). Continental, with its hub operation,

has slightly more than 5 turns per day. However, United and USAirways have low utilization rates (3.9 and

3.5 turns per day, respectively). These low rates are significantly lower than those reported in the 1999 study

(4.97 and 6.76), and reflect the decrease in operations for these financially troubled air carriers. The single PA

operated domestic gate (A-20) has a low utilization rate as well (3.3).

International gates have an extremely low utilization rate of approximately 1.3 turns per day; this is low even

for international activity. Clearly, this result displays the significant reduction in international activity at

Terminal B with the shift of Continental’s international operations to Terminal C.

Gate utilization may also be measured in terms of available seats or enplanements per gate. These ratios

provide a measure of the size of aircraft using the gates, and the gate throughput and load factors of the

airlines. As seen in Tables 8 and 9, Delta and American have the highest gate utilization, respectively, with

544 and 502 daily enplanements per gate, and with 721 and 693 available daily seats per gate. Continental

ranks fifth for both enplanements (411) and seats (569) per gate. It is interesting to note that the PA domestic

gate ranks third in these categories (444 enplanements and 671 seats per gate per day), in spite of the low turn

rate; this would indicate use of larger aircraft by the airlines at this gate.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 15

Table 7

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Analysis of Average Departures Per Gate

Airline August December Monthly Daily Gates August December

Continental 10,550 10,082 10,316 333 64 5.5 5.1

American 1,331 1,270 1,301 42 7 6.3 5.9

United 1,161 1,024 1,093 35 9 4.3 3.7

Delta 874 860 867 28 5 5.8 5.5

Northwest 735 624 680 22 4 6.1 5.0

International 693 562 628 20 15 1.5 1.2

USAirways 559 317 438 14 4 4.7 2.6

Air Canada 376 268 322 10 2 6.3 4.3

Dom. Common Use 118 84 101 3 1 3.9 2.7

Total 16,397 15,091 15,744 508 111 4.9 4.0

5.4 4.3

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental

- Includes Continental Express, America West, and Alaska

American -

Includes American Eagle

United

- Includes United Express and AirTran

Delta

- Includes Delta Express and Delta Connection

Northwest

- Includes Midwest Airlines

International

- Includes departures by carriers operating from the PA Int.l facility in Terminal B

USAirways

- Includes National Airlines

Dom. Common Use

- Includes ATA operating from the Domestic Common Use Gate A-20

Averages Dep/Gate

Exclude Int'l

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

Departures per Day

Continental

A

mer

ic

an

U

n

it

ed

D

e

lta

Nor

t

hwe

st

In

t

er

n

atio

n

al

U

S

Air

way

s

A

i

r

C

a

na

da

Dom

. Co

m

mo

n

Use

Average Turns per Gate

August

December

6 Turns/day

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 16

Table 8

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Analysis of Average Enplanements Per Gate

Airline August Decembe

r

Monthly Daily Gates Monthly Daily

Continental 873,931 757,205 815,568 26,309 64 12,743 411

American 112,413 105,405 108,909 3,513 7 15,558 502

United 103,871 94,446 99,159 3,199 9 11,018 355

Delta 86,597 82,062 84,330 2,720 5 16,866 544

Northwest 59,304 49,619 54,462 1,757 4 13,615 439

International 123,382 108,907 116,145 3,747 15 7,743 250

USAirways 50,945 27,769 39,357 1,270 4 9,839 317

Air Canada 15,038 14,397 14,718 475 2 7,359 237

Dom. Common Use 15,347 12,152 13,750 444 1 13,750 444

Total 1,440,828 1,251,962 1,346,395 43,432 111 12,130 391

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental

- Includes Continental Express, America West, and Alaska

American -

Includes American Eagle

United

- Includes United Express and AirTran

Delta - Includes Delta Express and Delta Connection

Northwest - Includes Midwest Airlines

International

- Includes departures by carriers operating from the PA Int.l facility in Terminal B

USAirways

- Includes National Airlines

Dom. Common Use

- Includes ATA operating from the Domestic Common Use Gate A-20

Averages Gate Averages

Average Enplanements Per Gate

411

502

355

544

439

250

317

237

444

0

100

200

300

400

500

600

Co

ntin

e

nt

a

l

American

Un

ite

d

Delt

a

Northwe

st

Inter

n

ationa

l

USAirway

s

A

ir

Ca

na

d

a

Dom

.

Com

m

o

n

Use

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 17

Table 9

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Analysis of Average Available Seats Per Gate

Airline August December Monthly Daily Gates Monthly Daily

Continental 1,167,669 1,091,991 1,129,830 36,446 64 17,654 569

American 154,102 146,804 150,453 4,853 7 21,493 693

United 155,292 135,890 145,591 4,696 9 16,177 522

Delta 108,555 115,083 111,819 3,607 5 22,364 721

Northwest 91,015 74,217 82,616 2,665 4 20,654 666

International 165,418 149,420 157,419 5,078 15 10,495 339

USAirways 69,718 42,182 55,950 1,805 4 13,988 451

Air Canada 33,666 22,824 28,245 911 2 14,123 456

Dom. Common Use 23,463 18,123 20,793 671 1 20,793 671

Total 1,968,898 1,796,534 1,882,716 60,733 111 16,961 547

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental

- Includes Continental Express, America West, and Alaska

American - Includes American Eagle

United - Includes United Express and AirTran

Delta

- Includes Delta Express and Delta Connection

Northwest

- Includes Midwest Airlines

International - Includes departures by carriers operating from the PA Int.l facility in Terminal B

USAirways - Includes National Airlines

Dom. Common Use

- Includes ATA operating from the Domestic Common Use Gate A-20

Averages Gate Averages

Average Available Seats Per Gate

569

693

522

721

666

339

451

456

671

0

100

200

300

400

500

600

700

800

Co

n

t

i

n

e

n

t

a

l

Ame

r

i

c

a

n

U

n

i

ted

Delta

N

o

rt

h

west

I

n

t

e

rn

a

t

i

o

n

a

l

USAirway

s

A

ir

Ca

n

a

d

a

D

o

m.

C

o

mmo

n

Use

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 18

3.4 Ticket Counter Utilization Analysis

Ticket counter utilization was analyzed in terms of the average passenger throughput (i.e. enplanements per

ticket counter), and the percent of average daily capacity used by airline. These parameters are shown in

Tables 10 and 11.

3.4.1 Passenger Throughput

USAirways has the highest level of passenger throughput for its ticketing facilities – approximately 159

enplaned passengers per day per ticket counter station. Note that this figure reflects all ticketing stations,

including traditional and e-ticketing. The second highest was Continental, with approximately 132 enplaned

passengers per day. American and United Airlines, the two busiest airlines (in terms of passengers) excluding

Continental, had relatively low throughput rates of 100 and 73 daily enplanements, respectively (see Table

10).

The results for USAirways and Continental indicate both heavy use and a high processing rate. This makes

sense, since half of USAirways counter positions are e-ticket stations and Continental has switched almost

entirely to e-ticketing, and fieldwork has indicated that e-ticketing processing rates are measurably higher

than traditional ticketing (see comments below). The relatively lower throughputs for Northwest, United, and

Air Canada compared to Continental, USAirways (and Delta), may be a result of several factors, including

slower processing (with less use of e-ticketing) and activity spread over more ticketing positions.

International ticketing had the lowest processing rate (54 enplanements per ticket station). This is consistent

with other study results. It reflects the long passenger ticketing time that occurs with international activity.

3.4.2 Daily Capacity

Table 11 provides an estimate of the daily capacity of EWR’s ticketing facilities, and a comparison with

current daily throughput. These estimates are based on the following assumptions:

 Domestic ticketing processing rates average 3.6 minutes per passenger. This rate is based upon a limited

field survey completed at EWR in May 2003. Processing times for stand-alone e-ticketing can be higher,

in the range of 2 minutes per passenger.

 International ticketing processing rates average 6.0 minutes per passenger (based on the same survey).

 Although the airport is open 24 hours, most departure activity occurs within 16 hours (5 am to 9 pm),

consistent with Airline Schedules.

Using these assumptions, the daily capacity for each airline’s ticketing facilities was estimated (see Table 11).

This parameter was compared to current average daily enplanements, and the ratio of demand to capacity was

calculated.

It must be stressed that this analysis looks only at average daily activity. It is not, nor should it be

considered, and analysis of ticketing facility requirements. Such an analysis requires an assessment of

peak or design hour activity. The appropriate use for this work is to compare the demand/capacity ratios of the

airlines, to see how they are utilized relative to each other.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 19

Table 11 shows that most airlines have a similar daily average demand/capacity ratio, in the range of 30 to 40

percent. The highest ratios are seen for Continental and USAirways, consistent with the previous calculations.

It is interesting to note that the International ticketing facility’s ratios fall within those of most airlines.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 20

Table 10

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Analysis of Average Enplanements Per Counter

Airline August December Monthly Daily Counter

s

Monthly Daily

Continental 873,931 757,205 815,568 26,309 199 4,098 132

American 112,413 105,405 108,909 3,513 35 3,112 100

United 103,871 94,446 99,159 3,199 44 2,254 73

Delta 86,597 82,062 84,330 2,720 30 2,811 91

Northwest 59,304 49,619 54,462 1,757 22 2,476 80

International 123,382 108,907 116,145 3,747 70 1,659 54

USAirways 50,945 27,769 39,357 1,270 8 4,920 159

Air Canada 15,038 14,397 14,718 475 7 2,103 68

Dom. Common Use 15,347 12,152 13,750 444 5 2,750 89

Total 1,440,828 1,251,962 1,346,39

5

43,432 42

0

3,20

6

10

3

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental - Includes Continental Express, America West, and Alaska

American -

Includes American Eagle

United

- Includes United Express and AirTran

Delta

- Includes Delta Express and Delta Connection

Northwest

- Includes Midwest Airlines

International

- Includes departures by carriers operating from the Port Authority Int.l

facility in Terminal B (15 Gates)

USAirways

- Includes National Airlines

Dom. Common Use

- Includes ATA operating from the Domestic Common Use Gate 20

in Terminal A

Averages Counter Averages

Average Enplanements Per Counter

132

100

73

91

80

54

159

68

89

0

20

40

60

80

100

120

140

160

180

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 21

Table 11

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

Ticket Counter Throughput and Capacity

Average Ticket Daily Calc. Service Est. Daily Percent

Daily Counters Enpl/Counter Rate (min/pax) Capacity Capacity

Continental 873,931 757,205 26,309 199 132 7.3 53,067 50%

American 112,413 105,405 3,513 35 100 9.6 9,333 38%

United 103,871 94,446 3,199 44 73 13.2 11,733 27%

Delta 86,597 82,062 2,720 30 91 10.6 8,000 34%

Northwest 59,304 49,619 1,757 22 80 12.0 5,867 30%

International 123,382 108,907 3,747 70 54 17.9 11,200 33%

USAirways 50,945 27,769 1,270 8 159 6.0 2,133 60%

Air Canada 15,038 14,397 475 7 68 14.2 1,867 25%

Dom. Common Use 15,347 12,152 444 5 89 10.8 1,333 33%

Total 1,440,828 1,251,962 43,432 420 103 9.3 112,000 39%

Notes: (1) Assumes 16 hour day

(2) Assumes 3.6 min/pax Domestic and 6.0 min/pax International

(3) Calculated Service Rate could reflect low passenger flows

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental - Includes Continental Express, America West, and Alaska

American - Includes American Eagle

United - Includes United Express and AirTran

Delta - Includes Delta Express and Delta Connection

Northwest - Includes Midwest Airlines

International - Includes departures by carriers operating from the Port Authority Int.l facility in Terminal B (15 Gates)

USAirways - Includes National Airlines

Dom. Common Use - Includes ATA operating from the Domestic Common Use Gate 20 in Terminal A

August DecemberAirline

0

10,000

20,000

30,000

40,000

50,000

60,000

Enplanements

COA AA UE DL NW Int'l USA AC Common

Ticket Counter Throughput and Capacity

Daily Enplanements Daily Capacity

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 22

3.5 Review of Historic Utilization

Table 12 provides a comparison of 1999 and 2002 utilization rates (enplanements per gate and departures per

gate). Overall, these rates dropped significantly and at approximately equal levels; a 23% drop for

enplanements/gate and a 22% drop for departures/gate. Continental Airlines utilization rates dropped at

slightly above the average (-29% and –28%, respectively). USAirways had the most significant decreases (-

38% and –47%).

Two airlines showed a slight increase in departures per gate with a significant decrease in enplanements per

gate: American Airlines had a 3.4% increase in departure rate and a 10% drop in enplanement rate;

Northwest Airlines had a 1.8% increase in departure rate and a 35% drop in enplanement rate. It should be

noted, however, that the differences in actual departure rates between 1999 and 2002 are extremely slight: for

American Airlines, the departure rate was 5.9 departures/gate in 1999 vs. 6.1 in 2000; for Northwest Airlines

the rates were 5.5 vs. 5.6 respectively.

4 Summary of Findings

Based on the analysis outlined in the previous sections, it is concluded that:

 The overall share of facilities at EWR is proportional to actual activity. The relatively high

share of facilities for international activity is consistent with the longer passenger processing

rates and low gate turnovers required for these operations.

 Continental Airlines (COA) dominance at EWR has not significantly changed since 1999; its

share of activity has risen slightly (59.2% to 60.6%) during that period.

 United Airlines’ activity has dropped significantly (from 11% to 7.4%); overall, however, the

relative share of activity by airlines has not changed substantially.

 As would be expected (given lower activity), total gate utilization is down 22 percent from

1999. The most significant declines in gate use are by USAirways (down 47%), Continental

(down 28%), and United (down 20%).

 Most airlines have 5 to 6 turns per day per gate. American Airlines has the highest rate (6.3).

Continental, which in 1999 had the highest rate (7.3), now ranks fifth (5.3).

 USAirways has the highest passenger throughput for ticketing facilities (159 passengers per

day per counter), about 20% better than the next highest (Continental, at 132 passengers).

Half of USAirways eight ticket counters are e-ticket stations and COA’s use of e-ticketing,

combined with its high volume, make these two airlines the most efficient with the use of

ticketing facilities.

As a hub operation, COA would be expected to have a high gate utilization rate. Indeed, in 1999

the airline had the highest level of turns per day. The current utilization rate of 5.3 turns/day/gate

is low for this type of operation. In addition, the turn rates for USAirways (3.6) and United (4.0)

are very low, and indicate underutilized gates.

Newark Liberty International Airport Gate Utilization Study Update The Louis Berger Group, Inc.

Page 23

Table 12

Newark Liberty International Airport

Aircraft Gate & Ticket Counter Utilization Study

1999 vs. 2002 Facility Use

1999 2002 1999 2002 1999 2002

Continental 585 411 7.4 5.3 59.2% 60.6%

American (1) 560 502 5.9 6.1 8.3% 8.1%

United 347 355 5.0 4.0 11.0% 7.4%

Delta 724 544 7.0 5.7 6.1% 6.3%

Northwest 678 439 5.5 5.6 4.3% 4.0%

International 287 250 1.3 1.4 9.1% 8.6%

USAirways 512 317 6.8 3.6 2.2% 2.9%

Air Canada n/a 237 n/a 5.3 n/a 1.1%

Dom. Common Use n/a 444 n/a 3.3 n/a 1.0%

Total 505 391 5.8 4.5 100% 100%

*Includes as shown below, sub-lessee and handled airlines excluding seasonal/charter operators:

Continental

- Includes Continental Express, America West, and Alaska

American -

Includes American Eagle

United

- Includes United Express and AirTran

Delta

- Includes Delta Express and Delta Connection

Northwest

- Includes Midwest Airlines

International

- Includes departures from the Port Authority Int.l facility in Terminal B (15 Gates)

USAirways

- Includes National Airlines

Dom. Common Use

- Includes ATA operating from Gate 20 in Terminal A

Enpl/Airline

(1) 1999 includes TWA

Source: Consultant Calculations, 1999 Study

Airline

Enplanements/Gate Departures/Gate

Departures Per Gate

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

COA

AA

UA

DL

NW

Int'l

US

AC

Common

Total

Departures/Gate

1999

2002

N

N

E

E

W

W

E

E

N

N

T

T

R

R

A

A

N

N

T

T

G

G

U

U

I

I

D

D

E

E

L

L

I

I

N

N

E

E

S

S

f

f

o

o

r

r

D

D

o

o

m

m

e

e

s

s

t

t

i

i

c

c

a

a

n

n

d

d

I

I

n

n

t

t

e

e

r

r

n

n

a

a

t

t

i

i

o

o

n

n

a

a

l

l

A

A

i

i

r

r

l

l

i

i

n

n

e

e

s

s

Properties and Commercial Development

Newark Liberty International Airport

Building One – Conrad Road

Newark, NJ 07114

Newark Liberty International Airport

TABLE OF CONTENTS

Welcome to Our Airport

CHAPTER ONE: New Entrant - Domestic

Procedures for Domestic Airlines ..........................................................1.1

Operating Guidelines for Domestic Airlines ............................................1.3

Port Authority Domestic Fees ...............................................................1.13

Government Tax .................................................................................1.14

CHAPTER TWO: New Entrant – International

Procedures for International Airlines .....................................................2.1

Operating Guidelines for International Airlines .......................................2.4

Port Authority International Fees..........................................................2.18

Government Tax .................................................................................2.19

CHAPTER THREE: General Airport Information

Passenger Facility Charge ....................................................................3.1

Clean Irrevocable Standby Letter of Credit ............................................3.4

Airport Security/SIDA ..........................................................................3.5

Aircraft Noise Requirements.................................................................3.28

Airport Parking....................................................................................3.30

In-Flight Catering Permittees ...............................................................3.32

Fuel Suppliers.....................................................................................3.33

Aircraft Maintenance & Service Contractors ...........................................3.34

Federal Inspection Service ...................................................................3.35

Station Managers Listing......................................................................3.36

Airport Community Involvement...........................................................3.39

AirTrain Newark..................................................................................3.40

Redevelopment Program .....................................................................3.41

Customer Service Standards ................................................................3.43

W

ELCOME TO OUR AIRPORT

Welcome to Newark Liberty International Airport! At Newark Liberty,

we work together to provide our travelers with state-of-the-art passenger-

friendly facilities. Here, you will quickly discover the efforts we have

embarked upon to better serve our customers.

In 1998, a new era at Newark Liberty International Airport was launched.

Redevelopment of the airport includes:

• Two multi-level parking garages across from Monorail Station E and Terminal C;

• Modification and rebuilding of CTA roadways and frontages;

• Construction of South Access roads;

• Development of Aircraft Parking areas and Taxiways;

• A new Administration and Aircraft Rescue & Fire Fighting building;

• A new $20 million Control Tower.

In October of 2001, AirTrain Newark opened for business linking the Airport’s Monorail System

(which is a 24-hour service connecting all three terminals, on-airport rental car facilities and two

parking lots) to the Northeast Corridor Train Lines. The new rail link connects the airport to New

York City, and to cities in New Jersey, Pennsylvania, Delaware and beyond.

In the midst of all this activity, we are continuously working to improve passenger convenience while

providing the highest possible level of safety and security. We work collaboratively with our tenants

to improve our airport and its operation. Our terminals offer a wide array of products and services to

meet the needs of our many customers. From luxurious shopping venues to friendly customer service

agents--our goal is to provide every passenger with a pleasurable travel experience.

Our staff is committed to providing world-class customer service to our tenants, the airlines and their

passengers. In this regard we pledge to be your partner. The following pages reveal our procedures,

requirements, and other airport-related information that will be valuable to you as you begin your

operations at Newark Liberty International Airport. For the latest information regarding our

Airport, you may also visit our website at www.panynj.gov. Should you have questions or need

additional information, I ask that you call upon my senior staff for assistance:

Ed Harrison, Manager – Properties & Commercial Development (973) 961-6190

Nancy Seliga, Manager – Landside & Customer Service (973) 961-6253

Gary Davis, Manager – Airport Operations Division (973) 961-6061

Richard Heslin, Manager – Airport Facilities Division (973) 961-6205

Of course, you can always call me at (973) 961-6161 and I will be happy to assist you as well. Once

again, welcome to the Newark family. We look forward to a long and successful partnership with

you.

Susan M. Baer

General Manager

New Jersey Airports

Chapter One

New Entrant - Domestic

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ROCEDURES FOR DOMESTIC AIRLINES

Newark Liberty International Airport 1.1

A prospective air carrier seeking to commence scheduled operations must take the

following actions before permission to operate at Newark Liberty International

Airport (EWR) will be given:

1) Domestic Airline representatives must contact Stephen DeSanto of the

Properties & Commercial Development Division at (973) 961-6176 at least 90

days prior to requested start-up date.

2) If you wish to lease ticket counters or terminal space, you must submit your

request in writing 90 days in advance to allow time for legal documents to be

drawn up and executed by your authorized officer and the Port Authority. No

airline can occupy counters or space without first executing the appropriate

agreement. Your letter should be sent to Susan M. Baer, General Manager,

Newark Liberty International Airport, Building One – Conrad Road, Newark,

New Jersey 07114, describing type of service (schedule or charter),

destinations, requested arrival and departure times, frequency, aircraft, etc.

Copies should also be sent to Stephen DeSanto at the same address.

3) You must also write to Manager, Aviation Technical Services Division, Port

Authority of New York and New Jersey, 233 Park Avenue South, 9

th

Floor, New

York, NY 10003, describing aircraft engine specifications. For more details

regarding this request please see Chapter Three, “Aircraft Noise

Requirements.”

4) You must provide the following, as early in the process as possible, to Stephen

DeSanto, Properties and Commercial Development, Newark Liberty

International Airport, Building One – Conrad Road, Newark, New Jersey 07114.

a) A current audited Financial Statement, bank reference, account number

and bank contact person.

b) The standard security deposit required for a new entrant airline is a

minimum of six (6) months of estimated rent and fees. The amount of

security deposit due prior to operation start-up is established by the

Credit, Collection and Accounts Receivable Division of the Port Authority

and determined on a case-by-case basis dependent on the airline’s

financial position and payment history with the Port Authority.

c) Your company’s Federal Tax ID number and a copy of your Certificate of

Incorporation.

d) Copy of Insurance Certificate in your airlines name with the Port Authority

as additional insured providing comprehensive General Liability Insurance

of $100 million each occurrence and Comprehensive Automobile Liability

Insurance of $25 million. Contact Wayne Smith of the Risk Management

Division of the Port Authority of New York and New Jersey at (212) 435-

5859 for more information.

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ROCEDURES FOR DOMESTIC AIRLINES

Newark Liberty International Airport 1.2

e) A current copy of the air carrier’s FAA Aircraft Certification and Operating

Certificate (Form 401) from the U. S. Department of Transportation

(USDOT).

f) Advise the Port Authority of the companies providing services such as in-

flight catering, fueling, and aircraft maintenance. Only a bona fide

organization that has a Privilege Permit at Newark Liberty International

Airport can provide such services to you.

g) A copy of any ground handling agreement with another airline, which

must be consented to by the Port Authority prior to start-up.

h) The public information phone number of your airline for your passengers

seeking flight information.

5) On the 20

th

day of each month after start-up, you must submit Monthly Activity

Reports to Aviation Department Statistics Division at 233 Park Avenue South,

9

th

Floor, New York, NY 10006 and Revenue Accounting at Port Authority,

Journal Square Transportation Center, 1 PATH Plaza, Jersey City, NJ 07306.

6) If an airline wishes to change the official approved schedule, they must send a

letter to the Manager of Airport Services, Port Authority of NY & NJ, Newark

Liberty International Airport, Building One – Conrad Road, Newark, NJ 07114.

7) It is highly recommended that you contact John Perry, Council of Airport

Opportunity (973) 961-4382. He can provide qualified candidates from the

community for job opportunities you have available.

8) A federal government agency, Transportation Security Administration (TSA),

will provide the security screening services at Newark Liberty International

Airport. Please contact Russell White at (973) 286-4923 for further information

regarding security-screening procedures.

9) Interline baggage recheck services are currently provided by Omni-Serve under

an agreement with Newark International Carriers Committee (NICC). Contact

Ron DeLucia at (973) 242-4431.

10) An air carrier must receive prior approval from Newark Liberty International

Airport Facilities Division (973) 961-6215 before it can hang signs or do any

alteration work.

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Newark Liberty International Airport 1.3

ACCESS TO DOMESTIC TERMINAL FACILITIES

I. Policy Statement

The Port Authority of New York and New Jersey maintains a policy of making Newark

Liberty International Airport available on reasonable terms without unjust

discrimination to all airlines wishing to serve the Airport. This policy includes, but is

not limited to, actively assisting airlines in gaining access to the domestic exclusive

use premises and non-exclusive areas leased to the Master Airlines at the Airport as

defined herein, and providing access to the domestic common use terminal facilities

available at the Airport. Guidelines for attaining access to the domestic Master

Airline and Common Use terminal facilities are addressed below.

II. Access To Master Airline Terminal Facilities

For the purposes of these procedures, a "Master Airline" shall mean a Scheduled

Aircraft Operator who has entered into a long term exclusive lease agreement as

supplemented or amended from time to time with the Port Authority, covering the

letting of exclusive premises in Passenger Terminal Buildings A, B and/or C and any

future modification or extensions thereof, as well as the use of the Public Aircraft

Facilities at the Airport. Master Airline leases have been entered into with Air

Canada, American/TWA, Continental, Delta, Northwest, United and US Airways,

hereinafter the “Master Airline(s)”.

(a) If any air carrier other than a Master Airline advises the Port Authority

that it would like to initiate or expand service at the Airport,

hereinafter called a “Requesting Airline”, the Master Airlines, in

furtherance of the public interest of having the terminal facilities fully

and most effectively utilized, are required to cooperate fully with the

Port Authority and Requesting Airlines in providing accommodations

for Requesting Airlines. The Requesting Airline shall first comply with

the Port Authority’s Procedures Required for Requesting Airlines

Applying for Operational Status or Expanding Service at Newark

Liberty International Airport as stated herein. The term

‘accommodations’ shall mean aircraft ramp and gate position capacity

and related passenger terminal facilities including, but not limited to

passenger ticketing, passenger check-in, baggage handling and flight

information systems, passenger lounge and waiting areas and

appropriate support space, signage and public identification.

(b) The Port Authority shall determine the Master Airline that should

provide accommodations for Requesting Airlines based on information

submitted by the Requesting Airline as required herein, and based on

information submitted by the Master Airlines and compiled by the Port

Authority. The determination of the Port Authority shall not be

arbitrary or capricious. Such determinations of the Port Authority

would take into consideration improvements to airline competition at

the Airport anticipated as a result of the Requesting Airline’s proposed

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Newark Liberty International Airport 1.4

service, the then existing utilization of each Master Airline’s premises

in comparison to the other Master Airlines, the capacity of the

premises, flight schedules and operating compatibility, as well as the

need for labor harmony. The selected Master Airline’s obligation to

provide accommodations to Requesting Airlines will become effective

on the date set forth in a notice from the Port Authority to the Master

Airline to such effect. Upon such notice, the Master Airline shall

commence to secure handling agreements and subleases with the

Requesting Airline as required hereunder, and as directed by the Port

Authority, in order to effectuate accommodations at the Master

Airlines premises on or before the effective date. The Master Airline

is required to negotiate in good faith with any Requesting Airline the

Port Authority directs to the Master Airline for accommodations at its

premises.

(c) The following shall not be a reason for the Master Airline to object to

providing accommodations or for imposing any conditions or

limitations on operations in connection therewith: (i) possible or

potential labor disharmony with or between the Master Airline,

Requesting Airline or other handled airlines or sublessees of the

Master Airline, (ii) compatibility of schedules and operations with or

between the Master Airline, Requesting Airline or other handled

airlines or sublessees of the Master Airline that may be resolved with

reasonable modifications at the discretion of the Port Authority, or (iii)

competitive nature of the routes, schedules or type of air

transportation service to be provided by the Requesting Airline.

(d) Unless otherwise agreed to by the Port Authority, the Master Airline is

required to accomplish such accommodations by making available and

providing non-exclusive use of aircraft gate positions and other

related facilities pursuant to handling agreements between the Master

Airline and any such Requesting Airline. Each such handling

agreement shall be subject to the prior and continuing approval of the

Port Authority and the execution among the Port Authority, the

Master Airline, and the Requesting Airline of a form of consent

agreement prepared by the Port Authority. Moreover, and without

limiting the foregoing, the Master Airline is required at all times to

keep the Port Authority informed and advised and consult with the

Port Authority from time to time as to all aspects of its

accommodation of Requesting Airlines. It is understood that the

accommodation of Requesting Airlines may involve the use of

subleases of exclusive areas of the premises in addition to or in lieu of

handling agreements. Any sublease with a Requesting Airline will

similarly be subject to the prior and continuing approval of the Port

Authority and the execution of a consent agreement prepared by the

Port Authority, and executed by the Port Authority, the Master Airline

and the Requesting Airline. Nothing contained herein shall in any way

affect the discretion of the Port Authority in granting or withholding

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PERATING GUIDELINES FOR DOMESTIC AIRLINES

Newark Liberty International Airport 1.5

its consent to a handling agreement or a sublease with a Requesting

Airline proposed by the Master Airline or directed by the Port

Authority. Such consent may contain such terms and conditions,

including but not limited to, such financial or other conditions which

may include a fixed charge or a charge based upon a percentage of

the Master Airline’s gross receipts arising there from, as the Port

Authority may, at that time, elect, and all provisions of the Master

Airline Lease requiring the prior written consent or approval of the

Port Authority and requiring the payment by the Master Airline of the

Handling Percentage Fees and the Subletting Percentage Fees shall in

no way be waived, impaired, limited or affected.

(e) The foregoing shall not be deemed to abrogate, change or affect any

restrictions, limitations or prohibitions on assignment, subletting or

use of the premises by others under the Master Airline Lease and

shall not in any manner affect, waive or change any of the provisions

thereof.

(f) The Master Airline may not perform any services or functions

pursuant to any handling agreement or sublease with a Requesting

Airline which are not authorized to be provided pursuant to the

Master Lease, or which the Port Authority has specifically withheld

consent and approval in the consent agreement to such handling

agreement or sublease. Further, the Master Airline may not require

that Requesting Airlines use any authorized services as a condition to

entering into such handling agreement or sublease, nor refuse to

provide authorized services to the Requesting Airline. Requesting

Airlines may either perform said services and functions themselves or

use the services of authorized service organizations, including but not

limited to, in-flight caterers, aircraft fuelers, and ramp handlers

performing such services or functions at the Airport. The Master

Airline however may make the necessary arrangements with the

authorized service organization performing such services and

functions at the Airport to have such services and functions

performed for the Requesting Airline.

(g) Without limiting any section, term or provision of the Master Lease,

sublease, handling or consent agreement, the Master Airline is

required to maintain in accordance with accepted accounting practice

during the term of such agreement and for one (1) year thereafter

and for such period until the Master Airline shall receive written

permission from the Port Authority to do otherwise, records and

books of account recording all transactions, at through or in any wise

connected with the Requesting Airline handling agreements and

subleases and shall use and maintain such systems for recording

transactions under or in connection with the handling agreements and

subleases all to the end that accurate and complete records of gross

receipts be maintained including identification of the gross receipts of

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Newark Liberty International Airport 1.6

the Master Airline pertaining to any particular handling agreement,

sublease or other agreement, all of the foregoing to be kept at all

times in the Port of New York District.

(h) Without limiting any section, term or provision of the Master Lease,

sublease, handling or consent agreement, the Master Airline is

required to permit in ordinary business hours during the term hereof

and for one year thereafter and during such further period as is

mentioned in the preceding subparagraph, the examination,

inspection and audit by the officers, employees and representatives of

the Port Authority of such books of account and systems mentioned

above and also any records and books of account, and systems of any

company which is owned or controlled by the Master Airline or by any

partner of the Master Airline, if said company performs services,

similar to those performed by the Master Airline anywhere in the Port

of New York District.

(i) All handling agreements and subleases entered into in connection

with providing accommodations for Requesting Airlines shall be at fair

and reasonable, non discriminatory rates, fees and charges which

shall be based upon the recovery by the Lessee of a pro

rata share of

the Master Airline's costs of (i) operation and maintenance of the

premises, (ii) the services provided to the Requesting Airline and (iii)

the Master Airline's investment in the premises not otherwise included

in the above.

(j) The Master Airline shall furnish to the Port Authority from time to time

(but not more often than once a month) statements documenting its

utilization of the premises and setting forth its gross receipts,

operating, maintenance, service and capital costs as required

hereunder, and such further itemization, details and information

pertaining to facility use, handling agreements and subleases as the

Port Authority may from time to time request. All such statements

shall be in a form prescribed by the Port Authority and submitted in

sufficient detail so as to permit the Port Authority to determine

whether the Master Airline should provide accommodations for

Requesting Airlines at its premises and whether sublease and

handling agreement rates and charges are fair and reasonable as

required hereunder.

III. Access to Common Use Facilities

(a) The Port Authority has established procedures and guidelines for the

use of common use facilities available in Passenger Terminal Building

A at Newark Liberty International Airport. The common use facilities

and associated procedures have been established in conjunction with

the Newark Liberty International Airport Airline Competition Plan

prepared pursuant to the Wendell H. Ford Aviation Investment and

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Newark Liberty International Airport 1.7

Reform Act for the 21

st

Century (hereinafter called “Air 21”). The

Airline Competition Strategy outlined in the plan includes capitalizing

on negotiating opportunities to revise certain Master Airline lease

provisions, being more proactive in administering capacity, employing

different business practices for new facility development and

continuing to pursue the New York / New Jersey regional airport

system concept. As a result of implementing the Competition Plan,

one gate and associated ticket counter, baggage and support space

has been converted from exclusive to common use as of the date of

these Procedures. The Common Use Facilities outlined below are

available primarily for domestic use. Common use facility procedures

have been established to address the priority of use, compliance and

administration, aircraft loading, unloading and servicing, arrival and

departure times, gate occupancy times, aircraft gate assignments,

ticket counter occupancy times and assignment, and access to joint

use terminal facilities and equipment.

(b) The Common Use Facilities include Public and Non-public Areas of

Passenger Terminal Building A, Flight Station A-2 and the Passageway

to Flight Station A-2. The right to use the Public Areas is in common

with all other lessees and airlines authorized by the Port Authority to

use the same pursuant to concession agreements, Master Airline

leases, subleases, handling agreements, or common use agreements.

The Public Areas generally consist of concession areas, public

circulation, utility and mechanical equipment rooms, public rest

rooms, outside stairs and terrace areas, the passenger level of the

Passageway to Flight Station A-2, aircraft maneuvering areas serving

the gate positions, the restricted service road, ramp vehicle service

station, truck apron and monorail platforms. The right to use the

Non-public Areas is in common with other airlines authorized by the

Port Authority to use the Non-public Areas pursuant to Common Use

Agreements, or in the case of certain baggage areas, pursuant to

applicable joint use provisions of Master Airline agreements. The Non-

public Areas generally consist of ticket counters, holdrooms,

operations areas, gate positions, baggage makeup, claim and carousel

areas together with any furniture, decorative items, furnishings,

fixtures, equipment and other property of the Port Authority located

or to be located therein or thereon as described more fully in the

Common Use Agreement. The Non-public Space shall be used in

common with other Port Authority - authorized Common Airlines for

such purposes and activities reasonably required in connection with

the business of aircraft transportation as described in the Common

Use Agreement.

(c) The demand for common use facilities at the Airport exceeds the

facilities available. Accordingly, the Port Authority shall prioritize the

use of available facilities while endeavoring to convert additional

exclusive use facilities to common use consistent with the Airline

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Newark Liberty International Airport 1.8

Competition Plan. The Common Use Facility Procedures are intended

to maximize opportunities for expansion by incumbent carriers and

new entrant access to the Airport consistent with the mandates of Air

21. Access to the Common Use Facilities will be granted under the

terms and conditions of the Common Use Airline Agreement

established by the Port Authority. Common Use Airline Agreements

shall be made available to domestic incumbent and new entrant

airlines according to the following priorities:

 First, to incumbent sub-tenant airlines occupying the Common Use

Facilities at the time of conversion from exclusive to common use

provided such airline is not otherwise a Master Airline at the

Airport.

 Second, to new entrant airlines establishing competitive airline

services at the Airport within the spirit of the objectives of Air 21.

Competitive airline services shall include, but are not limited to,

establishing new service on routes historically dominated by a

single carrier at the Airport with the potential effect of lowering

airfares on those routes. Secondarily, competitive airline services

shall include, but are not limited to, establishing new services on

routes historically underserved by a limited number of carriers at

the Airport, or on routes not presently served at the Airport.

 Third, to incumbent subtenant airlines desiring to enter into direct

arrangements with the Port Authority as a means to expand

service at the Airport and as an alternative to being handled by

one of the Master Airlines at the Airport.

 Fourth, to Master Airlines desiring to expand service at the Airport

in the order of least to greatest total daily departing revenue seats

provided that the facilities exclusively leased to the Master Airline

are most fully and effectively utilized by the operations of the

Master Airline in the sole opinion of the Port Authority.

In administering the foregoing Priorities of Use, the Port Authority

reserves the right to offer Common Use Agreements on a first

come first serve basis in the absence of higher priorities.

Likewise, the Port Authority reserves the right to relocate common

use airlines in the interest of Competition Plan implementation

according to the established priorities. Requesting Airlines

granted a Common Use Agreement by the Port Authority shall be

assigned access to the Common Use Facilities pursuant to the

common use procedures.

(d) In its use of the Common Use Facilities, the Requesting Airline agrees

to comply with all of the common use procedures established by the

Port Authority. The Requesting Airline further acknowledges that the

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Newark Liberty International Airport 1.9

Port Authority will designate a Primary Common Airline that will be

responsible for administering such procedures, and agrees to

cooperate fully with the Primary Common Airline. The Primary

Common Airline shall be selected and designated in accordance with

the established priority of use. In the event of any dispute over the

use of the Common Use Facilities or the administration of Common

Use Procedures by the Primary Common Airline, the Requesting

Airline shall advise the Port Authority of same. The Requesting Airline

and Primary Common Airline agree that the Port Authority shall

resolve such disputes at its discretion taking into consideration the

established priority of use, the objective of maximizing opportunities

for new entrant access and expansion by incumbent carriers, the

need to minimize disruption of existing flight schedules when

expanding use of the Common Use Facilities, and other factors

pertinent to the dispute at the Port Authority’s discretion.

(e) It is the policy of the Port Authority that all airlines accessing the

Common Use Facilities do so in a manner that will minimize

occupancy time on the gate, thereby maximizing opportunities for

new entrant access and expansion by incumbent carriers. The

Requesting Airline agrees to employ aircraft loading, unloading and

servicing techniques consistent with this policy. In the event that the

Port Authority determines that any such technique used by the

Requesting Airline is inconsistent with this policy, the Requesting

Airline shall revise its procedures to the satisfaction of the Port

Authority. This policy shall apply to taxi in and out procedures,

loading bridge operations, passenger, baggage, cargo and mail

loading and unloading, aircraft cleaning, catering, fueling and any

other services and procedures undertaken in connection with flight

arrivals, departures and turn around operations as defined herein.

(f) The Primary Common Airline shall be responsible for assigning arrival

and departure times for all airlines using the Common Use Facilities.

The Primary Common Airline shall have the privilege of maintaining its

arrival and departure schedule in effect at the Airport for the Common

Use Facilities, if any, as of the date of conversion to common use

provided such schedule is not in conflict with the procedures

established herein. The Primary Common Airline shall further have

the obligation of assigning additional arrival and departure times, and

associated use of the Common Use Facilities, to itself and other

common use airlines authorized by the Port Authority pursuant to the

procedures established herein. No such assignments shall be made in

the absence of a fully executed Common Use Agreement.

(g) No airline may occupy a common use gate position for the purpose of

conducting an aircraft turn around operation for longer than one hour

and thirty minutes. For the purpose of these Procedures, an aircraft

turn-around operation shall mean a contiguous flight arrival and

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Newark Liberty International Airport 1.10

departure of an aircraft at a gate position involving both the

unloading and loading of arriving and departing passengers. No

airline may occupy a common use gate position for the purpose of

conducting a single aircraft flight arrival or departure for longer than

forty-five minutes. For the purpose of these Procedures, a single

aircraft flight arrival or departure shall mean a non-contiguous flight

arrival or departure of an aircraft at a gate position involving either

the unloading or loading of arriving or departing passengers. A turn

around operation, flight arrival or departure shall be deemed to have

commenced upon the docking of an aircraft at a gate position and

shall be deemed to have been completed upon the departure of the

aircraft from the apron maneuvering area so that another aircraft may

dock at the gate position. Upon the completion of the daily

scheduled arrivals and departures of all common use airlines

authorized to use the common use gate, the Primary Common User

may park an aircraft overnight at the gate.

(h) Use of the common use gate shall be assigned to the Requesting

Airline for each of its assigned arrival and departure times. The

common use gate includes the aircraft parking position at the gate,

the aircraft loading bridge affixed to the gate, the passenger hold

room associated with the gate including the assigned “at gate” ticket

counter positions, lift station and other furniture and fixtures. Gate

assignment times shall commence and terminate as follows:

 For aircraft turn-around operations, subject to the gate occupancy

times established herein, the gate assignment shall commence

fifteen minutes prior to the scheduled arrival time and shall

terminate fifteen minutes after the scheduled departure time.

 For arrival – only operations, subject to the gate occupancy times

established herein, the gate assignment shall commence fifteen

minutes prior to the scheduled arrival time and shall terminate

forty-five minutes after the scheduled arrival time.

 For departure – only operations, subject to the gate occupancy

times established herein, the gate assignment shall commence

forty-five minutes prior to the scheduled departure time and shall

terminate fifteen minutes after the scheduled departure time.

 The Requesting Airline acknowledges the Port Authority’s intent to

install Common Use Terminal Equipment (CUTE) including airline-

ticketing equipment for the at gate counter positions. As an

interim measure pending the installation of such equipment, the

Primary Common Airline shall install its own ticketing equipment

at the three existing counter positions and the Port Authority shall

make additional positions available for use by other common

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Newark Liberty International Airport 1.11

airlines authorized by the Port Authority to use the Common Use

Facilities.

In the event that the Requesting Airline’s scheduled arrivals or

departures are delayed, it will notify the Primary Common User at

the earliest possible time. The Primary Common Airline will use its

best efforts to minimize disruption of other arrivals and departures

scheduled on the common use gate while at the same time

minimizing inconvenience to the Requesting Airline’s passengers.

The Primary Common Airline is authorized to coordinate with

other Master Airlines and direct the Requesting Airline to use

alternative gate facilities in the event that the Requesting Airlines

flights are delayed. For the purposes of these Procedures, a flight

shall be considered delayed if its estimated arrival or departure

time is not within fifteen minutes of its scheduled arrival or

departure time.

(i) Common use ticket counters may only be occupied for the purpose of

conducting aircraft flight departures. No airline may occupy a

common use ticket counter for longer than two hours. An aircraft

flight departure shall mean either a contiguous departure associated

with a turn around operation, or a single, non-contiguous departure,

of an aircraft from a gate position involving the loading of departing

passengers. Four ticket counter positions shall be assigned for each

scheduled departure. The ticket counter assignment will commence

two hours prior to the scheduled departure time and will terminate as

of the scheduled departure time. Ticket counter assignments include

four counter positions, associated bag wells and ticket agent

circulation area, access to the outbound baggage conveyor located

behind the ticket counters and the passenger ticket line queue area.

The Requesting Airline acknowledges the Port Authority’s intent to

install Common Use Terminal Equipment (CUTE) including airline-

ticketing equipment at the four counter positions. As an interim

measure pending the installation of such equipment, the Primary

Common Airline shall install its own ticketing equipment and make

such equipment available for use by other common airlines authorized

by the Port Authority to use the Common Use Facilities.

(j) In addition to the aircraft gate and ticket counter assignments

available to the common use airlines, the Airline shall have access to

joint use terminal facilities and equipment shared between the

common use airlines, Air Canada and American Airlines/TWA Airlines,

LLC. These facilities and equipment include the outbound baggage

make up room located on the operations level of the Passageway to

Satellite A-2, and the inbound baggage conveyor and carousel located

on the arrivals level of Building A, as described more fully in the

Common Use Agreement. Access to the outbound baggage make up

room will be available during the entire period of assigned ticket

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Newark Liberty International Airport 1.12

counter use. Access to the inbound baggage conveyor and carousel

shall commence upon the arrival of each scheduled arrival and

terminate forty-five minutes thereafter. Access to and use of the

outbound baggage makeup room, inbound baggage conveyor and

carousel is available on a joint use basis only. The Airline agrees to

take all appropriate measures to coordinate use of these facilities with

other authorized users at the direction of the Primary Common User.

The Airline shall remove all unclaimed bags from the carousel upon

such termination and relocate them to the common use baggage

service office located adjacent to baggage carousel. The baggage

service office is available only to the common use airlines. Access will

be granted for each arriving flight consistent with the needs of each

flight. The Primary Common User is authorized to grant use of the

baggage service office to common use airlines for additional purposes

consistent with the Common Use Agreement.

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ORT AUTHORITY DOMESTIC FEES

Newark Liberty International Airport 1.13

Take-Off Fee $5.00 per 1,000 lbs. MGTW

Monorail Fee $2.25 Per 1,000 lbs. MGTW

Into-Plane Fuel Fee $0.068 per Gallon

FAR Security Fee $185.07 per Departure

Passenger Facility Charge $3.00 per Departing Passenger*

Common Use Facility Charge

(Domestic)

$725.00 per turn

AirTrain Newark Ticket Counters $5.60 per hour per position with

baggage belt

$4.25 per hour per position without

baggage belt

Fees for Terminal Space and Operations & Maintenance Space are subject to the

terms agreed upon between the Master Airline lessees, the new entrant, and the

Port Authority.

Payment of all invoices must be sent to Port Authority of NY & NJ, P.O Box 17309,

Newark, NJ 07194.

Payment of Passenger Facility Charges (PFCs) required by the U.S Government

(FAA) must be forwarded to the Port Authority of NY & NJ, P.O Box 17309, Newark,

NJ 07194 no later than the last day of the following month they were collected per

letter of July 24, 1992 from the Port Authority’s Executive Director.

*The Port Authority plans to apply for an increase in the PFC to $4.50.

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OVERNMENT TAX

Newark Liberty International Airport 1.14

There is a Federal government tax that is applied to passenger tickets. The rates for

each tax are listed below. In addition to the Federal tax, there is a Passenger

Facility Charge (PFC) that is applied to departing passenger tickets only and is

payable to the Port Authority of NY & NJ.

Domestic Passenger Ticket Tax:

• 7.5% from Oct. 1, 1999 through Sept. 30, 2007

Passenger Flight Segment:

• $3.00 per segment during CY 2003

• Rate is indexed by the Consumer Price Index (CPI)

Commercial Fuel Tax:

• 4.3% per gallon

Frequent Flyer Tax:

• 7.5% of value of ticket (approximately $0.02 per mile)

• Rate is indexed by the CPI

TSA (Security) Tax:

• $2.50 per passenger enplanement

Chapter Two

New Entrant - International

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ROCEDURES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.1

A prospective international air carrier seeking to commence scheduled operations

must take the following actions before permission to operate at Newark Liberty

International Airport (EWR) will be given:

1) International Airline representatives must contact Stephen DeSanto of the

Properties & Commercial Development Division at (973) 961-6176 and Julio

Pereira, Manager of the EWR International Facility at (973) 961-6185 at least

90 days prior to requested start-up date. International airlines should also

contact the EWR IATA representative, Kaare Hansen of Scandinavian Airlines

(973) 622-4733 to see if desired arrivals and departure times are available.

2) If you wish to lease ticket counters or terminal space in Terminal B, you must

submit your request in writing 90 days in advance to allow time for legal

documents to be drawn up and executed by your authorized officer and the

Port Authority. No airline can occupy counters or space without first executing

the appropriate agreement. Your letter should be sent to Susan M. Baer,

General Manager, Newark Liberty International Airport, Building One – Conrad

Road, Newark, New Jersey 07114, describing type of service (schedule or

charter), destinations, requested arrival and departure times, frequency,

aircraft, etc. Copies should also be sent to Stephen DeSanto and Julio Pereira

at the same address.

3) You must also write to Manager, Aviation Technical Services Division, Port

Authority of New York and New Jersey, 233 Park Avenue South, 9

th

Floor, New

York, NY 10003, describing aircraft engine specifications. For more details

regarding this request please see Chapter Three, “Aircraft Noise

Requirements.”

4) You must provide the following, as early in the process as possible, to Stephen

DeSanto, Properties and Commercial Development Division, Newark Liberty

International Airport, Building One – Conrad Road, Newark, New Jersey 07114.

a) A current audited Financial Statement, bank reference, account number

and bank contact person.

b) The standard security deposit required for a new entrant airline is a

minimum of six (6) months of estimated rent and fees. The amount of

security deposit due prior to operation start-up is established by the Credit,

Collections and Accounts Receivable Division of the Port Authority and

determined on a case by case basis dependant on the airline’s financial

position and payment history with the Port Authority.

c) Your company’s Federal Tax ID number and a copy of your Certificate of

Incorporation.

d) Copy of Insurance Certificate in your airlines name with the Port Authority

as additional insured providing comprehensive General Liability insurance of

$100 million each occurrence and Comprehensive Automobile Liability

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ROCEDURES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.2

insurance of $25 million. Contact Wayne Smith of the Risk Management

Division of the Port Authority at (212) 435-5859 for information.

e) A current copy of the air carrier’s FAA Aircraft Certification and Operating

Certificate (Form 401) from the U. S. Department of Transportation (USDOT).

f) Advise the Port Authority of the companies providing services such as in-

flight catering, fueling, and aircraft maintenance. Only a bona-fide

organization that has a Privilege Permit at Newark Liberty International

Airport can provide such services to you.

g) A copy of any ground handling agreement with another airline, which must

be consented to by the Port Authority prior to start-up.

h) The public information phone number of your airline for your passengers

seeking flight information.

5) International airlines must contact U.S Customs (973) 645-3737 ext.114 and

Immigration (973) 645-3239 for their approval and you should notify FAA

Control Tower (973) 645-3103 and FAA Security (973) 645-3701.

6) On the 20

th

day of each month after start-up, you must submit Monthly Activity

Reports to the Aviation Department Statistics Division at 233 Park Avenue

South, 9

th

Floor, New York, NY 10006 and Revenue Accounting at Port

Authority, Journal Square Transportation Center, 1 PATH Plaza, Jersey City, NJ

07306.

7) If an airline wishes to change the official approved schedule, they must send a

letter to the Manager of Airport Services, Port Authority of NY & NJ, Newark

Liberty International Airport, Building One – Conrad Road, Newark, NJ 07114

and to the IATA representative, Kaare Hansen, at least 60 days in advance

requesting approval of the change.

8) It is highly recommended that you contact John Perry, Council of Airport

Opportunity (973) 961-4382. He can provide qualified candidates from the

community for job opportunities you have available.

9) All new airlines arriving or departing from the International Terminal must sign

a contract with SITA for use of the CUTE OS System. Contact Karla Kivlin at

(770) 850-5391.

10) A federal government agency, Transportation Security Administration (TSA),

will provide the security screening services at Newark Liberty International

Airport. Please contact Russell White at (973) 286-4923 for further information

regarding security-screening procedures.

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ROCEDURES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.3

11) Interline baggage recheck services are currently provided by Omni-Serve under

an agreement with Newark International Carriers Committee (NICC). Contact

Ron DeLucia at 242-4431.

12) NICC provides for some contracted services on behalf of all Terminal B

international carriers. Contact Denis Zhu at (973) 961-2591 or Christer Persson

at (973) 622-4736.

13) An air carrier must receive prior approval from Newark Liberty International

Airport Facilities Division (973) 961-6215 before it can hang signs or do any

alteration work.

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PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.4

INTRODUCTION

The International Arrivals & Departures Facility is located in Terminal B and is operated

by The Port Authority of NY and NJ. It provides federal inspection, baggage processing,

ticketing, check-in counters, and other facilities and services to accommodate

international arriving flights and international departures at Newark Liberty International

Airport. Domestic flights may also be accommodated if they do not conflict with the

primary international arrival mission of this facility.

Use of the International Facility is subject to the payment of all fees and charges in

accordance with the Port Authority Schedule of charges for Air Terminals, compliance

with Port Authority Airport Rules and Regulations, the following Guidelines, and those

future directives which may be issued by the General Manager or his/her representative

from time to time.

These procedures are intended to facilitate movement of the maximum number of

people through the International Facility in a convenient and expeditious manner, to

minimize the duration and impact of any inconveniences that may develop and to

accomplish this while maximizing essential security associated with federal inspection

and screening processes, integrity of aeronautical areas and overall airport operations.

The objective of these guidelines is to describe:

1. Proper use of facilities available at the International Facility;

2. Airline staffing and scheduling responsibilities;

3. Procedures and policies for assigning terminal gates, departure ticket counters,

hardstand parking for International Carriers requiring a break in their arrival and

departure flights.

4. Responsibility – Airline responsibility with regard to compliance of Port Authority

Rules and Regulations as set forth by the Aviation Department.

F

ACILITIES

The International Facility operates with 15 gates. All gates handle both arrivals and

departures. The B2 satellite has 7 gates numbered 51-57, three of which can

accommodate B747 aircraft type or larger. The B3 satellite has 8 gates numbered 60-68.

Three gates can accommodate B747 type aircraft or larger; 2 other gates can be used

for same type aircraft but with restrictions on adjacent gates. Assignment of these gates

will be addressed later in the guidelines.

There are 7 baggage belts/carousels in US Customs Hall to accommodate international

arrivals requiring FIS processing. and one baggage belt/carousel dedicated to domestic

arrivals.

The facility provides 4 outbound baggage belts/carousels, 2 in each of the B2 and B3

satellites. There are 70 common use check-in counters associated with these belts.

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PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

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PORT AUTHORITY STAFFING

Port Authority provides operations staff 24 hours daily to oversee the operation of the

Terminal B International Facility. A Facility Manager is responsible for the overall

operation of the facility. Each tour has a Duty Manager, Ramp Manager and Terminal

Supervisors responsible for specific aspects of the day-to-day facility operation and are

available to provide assistance as required.

A

RRIVAL PROCESS

International arriving flights at Terminal B requiring federal processing must arrive at the

International Arrivals Facility. This Facility includes Federal Inspection Service (FIS)

areas for Immigration and Naturalization Service (INS), U.S. Public Health, U.S.

Department of Agriculture and U.S. Customs, baggage delivery belts, interline baggage

check-in facilities and airline service desks. The Federal Inspection Services requires that

the airline maintain the security and segregation of arriving international passengers

throughout the clearance process.

All arriving flights to the International Facility must contact Port Authority Ramp Control

on Unicom frequency 122.85 prior to and again upon landing. The aircraft crew must

maintain communication via 122.85 after landing in the event the Port Authority needs

to contact the flight crew for any reason (e.g. gate change advisory, ramp congestion).

Scheduled international arrival flights will generally have precedence over international

departure flights in the allocation of gates and other resources in the International

Facility. Exceptions to this rule are those due to logistics of aircraft movement on the

terminal ramp and at the discretion of the Port Authority

Each airline is responsible for providing adequate ramp operations staff for each arriving

flight. This includes but is not limited to ground marshallers with proper equipment;

wing walkers as dictated by airline operating standards (Port Authority recommends 2

per aircraft); reflective wands (lighted for nighttime operation), chocks for aircraft,

safety reflective vest. Ramp staff meeting flights must be standing by the assigned gate

so as not to delay flight arrival or any other ramp movement in progress. Those flights

assigned to tow-in gates (Gates 51, 52,57, 60 and 68) must have ramp staff standing by

with tug and tow, gear pins and headset (all in proper working order) prior to flight’s

entry to the ramp area. All equipment that will be used for an arriving flight must be

located so as not to impact the flight operation on adjoining gates, adhering to all

pavement marking designations. Equipment must also be in sound working order as

specified by the manufacturer of said equipment and as stated in the PA Rules and

Regulations. Once the carrier accepts a gate, it is the responsibility of that carrier to

maintain proper housekeeping of that gate for the duration of its use. Any problems or

discrepancies with a gate area found by a carrier prior to or while using a gate must be

brought to the Port Authority’s immediate attention by a representative of the carrier for

corrective action. Any deviation from these procedures as determined by the Port

Authority may result in a ramp penalty.

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PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.6

Upon completion of an arriving flight operation, all airline equipment must be properly

stored so as not to impact the next flight operation at that or any adjoining gate. All

downloaded cargo must be removed once the flight has cleared the gate. The gate area

is to be left in an acceptable condition as determined by the Port Authority.

International arriving carriers are required to provide a minimum of one airline

representative in the Immigration and Naturalization Service area, per 100 passengers

being processed. In the case of those airlines operating several flights concurrently, one

additional representative per flight per is required while their flight is being processed.

To assist passengers in completing entry forms and to maintain an orderly flow, a

minimum of two airline representatives is required in the Customs Inspection area and

the interline area to assist their passengers with baggage delivery problems, baggage

damage/loss reports and inquiries regarding interlining and onward connections. At

least one of these representatives should be fluent in the predominant language of the

passengers arriving on their flight. Also, adequate airline staff or their agents must be

present for all flights in need of mobility assistance. Improper staffing that interferes

with flight dwell time on a gate may incur a gate penalty.

It is the airline’s responsibility to remove baggage from the Custom Hall baggage

carousels when required for the operation or when directed by a Port Authority

supervisor. The Port Authority will make baggage carousel assignments based on

reported ETAs and passenger counts provided by the airline to the Port Authority. It is

the airline’s responsibility to ensure that all baggage is placed on the assigned baggage

belt in the International Inbound bag room. At no time will a carrier arbitrarily reassign

baggage from one belt to another unless directed to do so by the Port Authority or a

representative. Carriers must staff the International bag rooms with at least one

baggage handler per 100 bags to relocate baggage from carts to belts in an expeditious

and safe manner.

The Interline Area is governed by the Transportation Security Administration (TSA) to

ensure the sterile transfer of connecting bags. Luggage that is processed through the

Interline area is directly forwarded to a departing aircraft. The function of the Security

Services within the Interline Area is to ensure that no unauthorized individual and/or

object, including luggage, is introduced to the sterile area. The only employees allowed

to enter the Interline Area are those with Port Authority IDs with Red Backgrounds

and/or an Air Carrier issued ID.

No one can re-enter the Interline area with bags to be placed on the Interline baggage

belt or access the Airline Service offices without prior approval from both the TSA and

the Port Authority. Passengers are not permitted to re-enter the Interline area once they

exit. The only exception allowed by TSA is one passenger escorted by an Airline

Representative without bags, in order to complete a lost or damaged bag claim or to

obtain airline customer service information at the appropriate airline service desk.

The Newark International Carriers Committee (NICC) provides consolidated staffing

services for its member international carriers during peak activity hours, currently 1200-

2000 hours daily, including interline baggage check-in, interline area security (as

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PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.7

governed by the TSA) and boarding pass checkers at satellites B2 and B3. The costs of

these services are allocated on a per passenger basis and billed by NICC. Airlines

operating during NICC service periods are required to use these services and share in

the costs. Prior to 1200 and after 2000 when NICC consolidated staffing is not in

effect, it is the airline’s responsibility to provide for interline baggage handling and

associated security, and airline service desk operation.

Shared Interline Airline Service Counters, located immediately inside of the Interline

Recheck Area of the Customs Hall, provide facilities for airline customer service staff to

assist their passengers with connecting flight arrangements, baggage problems and

other special assistance requirements. Carriers with interlining passengers must provide

a representative of their airline or a designated representative or a telephone contact

(staffed at the arrival time) to assist these passengers.

Special situations requiring dissemination of information of importance to meeters and

greeter must be discussed with the Port Authority and the appropriate federal agencies

as soon as possible. As detailed in the section “Scheduling of Flights, Gate Assignments

and Operational Procedures” it is imperative that airlines operating arriving flights

provided accurate information, updated as necessary, concerning estimated arrival time

and passenger loads as far in advance of the arrival as possible to ensure an appropriate

gate assignment, proper services staffing and the dissemination of arrivals information

via the Flight Information Display System (FIDS). All carrier movement messages (MVT)

and load departure messages (LDM) should be copied to the Port Authority’s SITA

address: “EWRPNCR” for the purpose of providing the Port Authority’s gate

management staff with timely information on flight ETAs and ETDs.

In the event of an arrival delay of more than 2 hours after the flight’s scheduled arrival,

carriers will provide extra staff (1 representative per 100 pax) to those flights requiring

Special Assistance upon its arrival (e.g. lodging and transportation needs). It is the

airline’s responsibility to ensure that transportation vouchers will be accepted in the

event taxi service is used. Carrier representatives will remain with the process until the

last passenger has been serviced. In the event an airline needs shuttle busses to

transport their passengers to area hotels, it is the airline’s responsibility to arrange for

this transportation at their own expense. Port Authority is not responsible for this

service. However, we may be used as a resource on occasion and on a case-by-case

basis. This effort, if needed, will be coordinated through the Port Authority International

Facility Duty Manager.

Jetway operator contract personnel will have in their possession an updated

International Facility ramp sheet at all times. They will acknowledge flights as they are

called and in the event a flight which is scheduled to arrive has not yet done so, the

jetway operator will inquire to the Ramp Office the status of said flight. This will ensure

a timely response in meeting each flight.

Baggage conveyor belt contract staff will be in position in the International Arrival

inbound baggage room to meet each arriving flight as they come in. They will have in

their possession an updated International Facility ramp sheet at all times to ensure

immediate response in baggage belt start-up and to provide assistance to the carriers

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Newark Liberty International Airport 2.8

with baggage belt operation. (Requirements for airline staff to off load a/c and place on

conveyor.)

D

EPARTURE PROCESS

Air carriers including charter operators departing from the International Facility (or their

handling representative) shall provide the following staff at least three (3) hours before

scheduled departure time:

1. Two supervisors, one of who shall have the authority and responsibility

for the operation.

2. A minimum of three (3) check-in agents with access to all materials to

facilitate the check-in process.

3. At least one (1) additional check-in agent for each 100 passengers.

4. Two (2) skycaps to serve patrons at curbside.

5. A baggage make-up crew on the operations level with sufficient

personnel to keep the baggage belt clear and to prepare the baggage for

delivery to the aircraft. This crew must be present in the baggage make-

up room at the commencement of check-in until such time as it has been

determined that the last bag has been accounted for by the airline or its

authorized representative.

6. The tour operator, if any, or its representative with all the required data

and paperwork for processing of the passengers.

Airlines should notify Port Authority when they are preparing their gate for their

departure process. This will enable the Port Authority Supervisor assigned to the area to

provide access from the departure lounge to the sterile corridor and the aircraft. Once

the sterile corridor has been prepared for departure, the airline assumes responsibility

for the gate and for enforcing all applicable rules and regulations.

Each airline, upon completion of their departure flight operations, will send via SITATEX,

their flight load departure message (LDM) to the Port Authority at the EWRPNCR

address. This information is vital to the proper collection of data.

Check-In Counter Assignments

Each departing airline is allotted 3 counters for check-in, plus 1 additional counter

position per 100 passengers, based on type aircraft and configuration. A Summer and

Winter counter schedule is distributed to all carriers prior to the start of the season.

Additional counter requests or any change request must be made through the

International Facility Duty Manager.

Carriers are allotted counter space 3 hours prior to and 1 half hour after each departure

flight. The Port Authority on a case-by-case basis, pending availability, can make

adjustments. It is the carrier’s responsibility for queuing departing passengers so as not

to interfere with another carrier’s departure process.

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PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

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Procedures for Interrupting Departure Boarding

There are 15 International gates that are all connected to the sterile corridor, which is

used for the deplaning of international arriving passengers. The corridor constitutes the

United States Border by US Customs Service standards and therefore any intermingling

of international arriving passengers with passengers originating in the U.S. is prohibited.

The same sterile corridor is sectioned off to provide departure access from these gates.

International arrivals are generally given precedence over all other flight activity. There

will be occasions when simultaneous arriving and departing activity conflict with two or

more carriers. The daily ramp schedule produced by the Ramp Manager will attempt to

avoid these occurrences. The daily schedule should be used to identify if there are

possible broken boardings. In that event, the airline representatives who may be

affected must be consulted for planning purposes. Coordination with the International

Ramp Manager (72) will ensure that the best plan is implemented. The following criteria

are to be used to provide our carriers with consistent conditions.

If there are two or more flights scheduled to board on each side of an arriving aircraft:

1. The flight, which has commenced its boarding second, will be suspended

until the arrival is complete.

2. If both flights are scheduled to board at the same time, the flight with the

least amount of passengers will be broken.

3. If both flights have different departure times the later flight is broken

regardless of the passenger count.

4. If there are three flights departing; passenger traffic will be diverted to

break the boarding of one flight as opposed to breaking two flights,

unless the single flight is almost completely boarded.

Exceptions:

A. The above four criteria are non-binding if the International Ramp

Manager states they need a particular gate for another international

inbound aircraft.

B. A flight that has a Customs Buckstop Operation will at no time be

suspended from boarding.

All broken boardings deem that the departure doors be closed and alarmed; in addition

the two adjacent sterile corridor doors be de-activated and opened. This will provide

separation between the domestic originating passengers and the international arriving

passengers.

Once the departure, which was not broken, is complete, the remaining arriving

passengers can be diverted in the other direction thereby allowing the broken boarding

to proceed. The Port Authority Satellite Supervisor (74) will make every attempt to

ensure the arrival process is not hindered thereby causing additional departure hold

time.

NOTE: Only Port Authority Personnel may suspend the boarding of an aircraft.

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PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

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ETD Notifications

The supervisor in charge of a departing flight will be responsible for advising Port

Authority staff of the flight’s correct departure time at least four (4) hours in advance for

flights longer than 2 hours and 2 hours in advance for those less than 2 hours in length.

The airline must also notify its passengers of any changes in the flight schedule.

Departure delays must be brought to the attention of the Port Authority as soon as they

develop. It is the responsibility of the carrier to provide the Port Authority with an

estimated time of arrival and departure for gating. This is crucial to the ramp operation

especially in times of delays due to weather or mechanical reasons. Failure to inform

the Port Authority of any delay may result in the issuance of a ramp penalty at the

discretion of the Port Authority. Airline representatives shall not under any

circumstances open any door separating the departure lounge and sterile corridor

without PA consent and knowledge. Failure to comply may result in revocation of this

privilege. Reference Sterile Corridor Procedures

The Flight Information Display System (FIDS) monitors will be updated as appropriate

by Port Authority staff. In conjunction with the requirement to communicate with the

Port Authority’s gate schedulers as previously stated, all carrier movement messages

(MVT) must be copied to the Port Authority’s SITA address: “EWRPOCR”. All departing

flights must contact PA Ramp control frequency 122.85 for pushback clearance from

Gates 51-62. Flights pushing from Gates 63-68 must contact Continental Ramp Control

at frequency 129.57

S

CHEDULING OF FLIGHTS, GATE ASSIGNMENTS AND OPERATIONAL PROCEDURES

The Port Authority retains the right to direct that specific international flights be

rescheduled, or if that is not a viable option, then relocated to a hardstand until a gate

becomes available when they would conflict with scheduled International flights. In such

instances, the Port Authority will put on notice the affected international airlines 15 days

after the Port Authority receives the approve IATA schedule form EWR’s IATA

coordinator. Final notice will be sent to those airlines within 6 weeks after the Port

Authority General Manager receives the approved IATA schedule.

Notwithstanding the above procedures, Newark Liberty International Airport is a

coordinated airport for purposes of scheduling international flight activity requiring the

use of the International Arrivals & Departures Facility. Such coordinated scheduling is

carried out under the auspices and policies of the scheduling committee of the

International Air Transport Association (IATA). Twice yearly, normally June and

November, the IATA Scheduling Committee meets to coordinate schedules for the

following winter and summer scheduling periods respectively. Air carriers planning to

operate at Newark Liberty International Airport’s International Arrivals and Departures

Facility must submit their schedule in advance to a coordinator (a station manager

elected by the Newark International Carriers Committee (NICC). He/she represents the

airport at the Scheduling Committee Meeting and endeavors to work out schedules in

accord with gate and departure ticket counter availability at the time periods requested.

Schedule conflicts, which cannot be resolved at the Scheduling Committee Meeting, are

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Newark Liberty International Airport 2.11

referred to the Port Authority for resolution no later than one week after IATA.

Requests for revisions to individual carrier schedules will be entertained in mass. The

Port Authority reserves the right to impose a deadline after which no changes will be

honored.

The following are the guidelines established for finalizing and distributing the seasonal

schedules for operations at Newark Liberty International Airport.

1. The IATA representative meets with the Port Authority in advance of the

conference in order to discuss assumptions and plans for gate availability

and other matters, such as check-in counters, which affect the

scheduling.

2. The IATA representative must submit IATA schedules no later than seven

(7) business days after the conclusion of the conference.

3. Within one week of receipt of the schedule from the IATA representative,

the Port Authority will disseminate to all carriers the list of IATA approved

flights as presented by the IATA representative, for confirmation of their

company’s agreement at the conference. The airlines will have one week

to confirm the IATA schedule. Any discrepancies must be reported to the

EWR IATA representative, currently Ms. Donna Blanchard of British

Airways, in writing or via at her sitatex address. The IATA representative

will be responsible for resolving any disputes. A copy should be

forwarded to the Port Authority designee (currently the International

Facility Scheduler Ken Hicks), sitatex at address EWRPOCR

4. Concurrent with Item 3, the Port Authority will review and plot the IATA

approved schedule. The gate plot will be completed within two weeks of

receipt of the schedule from the IATA representative. During this two-

week period, no request for changes will be entertained.

5. At the conclusion of the two-week period referenced in Item 4, the Port

Authority will officially publish the list and gate plot coinciding with the

IATA approved flights. The schedule will incorporate the resolution of

any discrepancies noted by the carriers to which the IATA representative

concurs. This will establish the baseline schedule for the season.

6. For a period of three weeks following the distribution of the baseline

schedule, the Port Authority will accept request for changes to carriers’

IATA approved schedules. Requests must be made in writing to the Port

Authority designee as noted in Item 3 with a copy to the IATA

representative. During this period, the IATA representative may, in

writing, offer alternatives to your requested schedule changes. Any

alternatives acceptable to your airline must be sent to the IATA

representative and the Port Authority in writing. All approved changes

will be confirmed in writing. No response will indicate the carrier’s

acceptance of the alternatives offered.

7. Within two weeks after the expiration of the three-week period

referenced in Item 6, the Port Authority will distribute the final schedule.

No decisions will be rendered regarding change requests prior to this

time, as all requests for changes will be reviewed en masse. After the

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distribution of the final schedule, any additional changes will be reviewed

ion a case-by-case basis.

Requests to operate international charter flights must be submitted no later than 90

days from the date of the intended operation. Eight flights will be approved on the basis

of availability of gates, check-in counters, and scheduled time during off-peak hours

(currently 2000 –1200 hours daily.) No charter operation will be assigned to a

departure or arrival gate if its gate or counter occupancy will extend into the peak

hours. The Port Authority may, at its discretion, apply these guidelines on the basis of

expected time because of past experience with an airline, tour operator or other factors.

No charter operation will be approved if any part of this operation, including check-in-

time, arrival and/or departure time is scheduled during peak operating hours 1200-2000.

Ramp penalties will be assessed in the International Facility operating guidelines are not

followed. The Port Authority will provide management of Hardstands Amelia and Lindy

between the hours of 1200-2000 daily. Any carrier needing to park an aircraft on the

hardstand must contact the Port Authority prior to use. First preference of hardstand

assignment will be given to International carriers needing to park between their arrival

and departure. Port Authority reserves the right to direct a carrier to remove or relocate

any aircraft on the hardstand due to open.

When gate saturation occurs, International arrivals take precedence over departures

including those flights accessing the “RD” and RF” ramps. This will require both

Continental and Delta airlines to consider the activity of both ramp areas and to

prioritize their aircraft movements with Port Authority coordination in accordance with

the above prioritization. In no case, however, will an aircraft be required to wait longer

than 2 hours to unload passengers regardless of the aforementioned priorities. The Port

Authority may invoke handstand and busing operations during gate saturation, to

facilitate passenger and aircraft operations. The PAPRICA/Alternate Operation gate

access would be activated to unload passengers and is at the discretion of the

International Facility Duty Manager. In the case of 2 or more aircraft in this

circumstance, consideration will be given to the passenger load type aircraft and

origination of the flight. Early arrival during gate saturation may not be accommodated

prior to their IATA scheduled ETA.

The International Facility Ramp Manager, when assigning gates for arriving aircraft, will

take into consideration, when feasible, the expected next movement of the aircraft, i.e.

relocation to a departure gate position, relocation to an aircraft parking position or direct

departure from an International Facility gate position, so as to minimize subsequent use

of taxiways, taxi distance and time when the aircraft are moved for departure.

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The following operating procedures will be used at the International Facility:

• Every effort will be made to schedule flights to maximize the effective utilization

of aircraft gates.

• Arrival and departure gate assignments will be transmitted to the airlines each

day via telephone and/or AX.

• All gate assignments will be determined by the Port Authority in accordance with

the following priorities which are intended to follow IATA established priorities:

First Priority – Regularly all year round scheduled International flights.

Second Priority – International charter flights (off peak hours).

Third Priority – International diversions.

Fourth Priority – Scheduled domestic flights (off peak hours).

Fifth Priority – Domestic charters (off peak hours).

Sixth Priority – Domestic diversions

• The airline shall furnish to the Port Authority International Facility Ramp Manager

(telephone nos. (973) 961-6622, 6623, FAX # 973 961-6838) no later than 4

hours prior to the flight’s scheduled arrival or departure time for flights longer

than 2 hours, and 2 hours in advance for flights less than 2 hours the estimated

time of its arrival or departure. passenger counts and, as appropriate, connecting

passenger count. The airline is also responsible for maintaining timely contact

with the Federal Inspection Services for international arrivals. All carrier

movement messages (MVT) must be copied to the Port Authority’s SITA address:

“EWRPOCR”.

• When, because of delays or other unforeseen circumstances, there is a conflict

between regularly scheduled international flights for the use of a gate, flights will

be assigned so as to minimize congestion and delay for passengers taking into

consideration passenger loads, flight origination and type aircraft.

• International charters and domestic flights may use any portion of the

International Facility only when such use does not conflict with scheduled

international operations and prior Port Authority approval is obtained.

• Port Authority staff prepares a Gate Assignment Sheet daily. This information is

made available to all Federal Inspection Agencies, the airlines and other

interested parties. To help ensure fair and reasonable gate assignment, it is

imperative that each carrier provide the Port Authority with estimated times of

arrivals and departures no later than 1000hrs and then again 1500hrs. for their

O

PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.14

flights. Failure to do so may result in the inability to provide a preferred gate, a

gate upon arrival, ticket counter assignment, or ramp penalty.

• Listed below are the time allowances for the use of a gate for arrivals and

departures.

JUMBO AIRCRAFT/Wide-Body Aircraft 767 Smaller

Arrival Only 1 Hour ¾ Hour

Departure Only 1 –1/2 Hours 1 Hour (3/4 when req.)

Turnaround 3 Hours 2 Hours

*Small commuter-type jets will receive 30 minutes for arrival, 30 minutes for departure,

and one hour for a turnaround.

**Turnaround use of gates will be restricted to a maximum of two hours and 1 hour

respectively, if longer occupancy would preclude the accommodation of other

aircraft. Normally, 30 minutes are allowed between flights scheduled to occupy the

same gate. The Port Authority reserves the right to adjust time allowances as

condition warrants.

• Gates assignment will be binding, except the use of the gate must be made

within 15 minutes of the starting time of the assigned period. Use of a gate for

arrivals later than 15 minutes after an assigned period must be reconfirmed with

the Port Authority since it may have been reassigned to an aircraft able to make

immediate use of it. Airlines should notify the Port Authority as soon as they

become aware that they will not be able to clear the gate at the assigned time.

• No heavy maintenance or aircraft engine run-ups will be permitted on terminal

gates until prior consent of PA.

• Any airline accepting an aircraft gate will be responsible for the housekeeping of

that gate area (spills, FOD, ground equipment) and immediately reporting any

equipment malfunctions or other deficiencies including excessive FOD. Airlines

are subject to Breach of Rules citations for failure to properly police these areas.

Airlines are subject to Breach of Rules citations and/or ramp penalty…

• All flight schedule changes must be approved in advance by the Port Authority

and will not be honored if they conflict with the IATA schedule applicable and the

resulting gate assignments.

• Crew of aircraft arriving at the International Facility must make radio contact

with the Port Authority (UNICOM) frequency 122.85) prior to landing to confirm

gate assignment and availability. Similarly, captains of aircraft departing the

International Facility must make radio contact with the Port Authority to

coordinate the pushback.

O

PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.15

• Aircraft may not be towed on the airport taxiway system between the hours of

0700 and 2200.

• Extra section flights (e.g. cancellations from a previous day) scheduled during

peak hours must be approved in advance by the Duty Manager and both ticket

counters and gates are contingent upon availability.

• Aircraft relocating to hardstands or other remote parking must be taxied.

Sufficient airline mechanics must be available for this movement. Intended

deviation of this must be brought to the Ramp Manager’s attention as it becomes

known.

• All airlines and associated staff using the International Facility must abide by the

Port Authority Rules and Regulations while operating at EWR.

No carrier will be permitted to leave an aircraft on a terminal gate in excess of its

allotted time during peak daily activity, unless they have received a formal exception.

Any such exception must be approved in advance via request to the International

Facility Ramp Manager. No exceptions will be made unless the carrier has sufficient

personnel and equipment available to move the aircraft immediately upon the request of

the Port Authority. No exceptions will be made during periods of heavy congestion or

for the purpose of aircraft maintenance being performed on the apron or when

exceptions would force a redistribution of gates assigned. During winter operations

(November 15- April 15) each aircraft operator must have on file with the Port Authority

an up to date towing plan and a 24 hour contact to implement that plan to ensure that

aircraft kept on an international gate can be quickly relocated to facilitate snow and ice

removal.

G

ATE PENALTY FINES

Fines may be assessed for any aircraft remaining on the public passenger ramp apron

and hardstand area for more than 10 minutes after the Port Authority has directed that

such aircraft be removed because of an emergency or congestion. Fines may be

assessed for any aircraft remaining on the ramp or hardstand area thus creating ramp

congestion and interfering with ramp operations. Aircraft are not permitted to wait on

the International Facility ramp for a gate to open elsewhere.

Below are some conditions which may be considered in levying fines against airlines or

revoking their operating privileges:

• Interference with construction activity

• Hindering snow removal

• Causing another carrier to hold for a gate during gate saturation periods.

• Delay an arrival or departure of another carrier.

• Taking a vacant gate/handstand without approval.

O

PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.16

• Hindering VIP movements.

• Impeding ramp maintenance activities.

• Refusing to relocate when directed to do so by the Port Authority.

• Hindering the use of a gate because of equipment related problems, FOD, spills,

cargo or any other condition making the gate unusable as determined by the

Port Authority.

The Port Authority will determine whether a fine is to be issued after obtaining and

assessing the facts available.

Fine Structure:

…. for the first 15 minutes or any part thereof…. $500.00

for each additional 15 minutes or any part thereof…$1000

An air carrier may appeal a gate penalty. A letter stating the reason (s) why they deem

the gate penalty unworthy must be received by the International Facility Manager within

3 business days of penalty assessment to be considered for appeal.

A

LTERNATIVE OPERATIONS

There may be occasions (gate saturation, snow emergency) when all of the gates are

occupied and an alternative operation needs to be implemented. The International Duty

Manager along with the Ramp Manager will need to determine whether an arriving

aircraft should hold for the next available gate or if a handstand busing operation can

provide a more expedient offloading. The basic information must be available

concerning the aircraft arrival, International or domestic, aircraft type, passenger count,

wheelchair passengers, handling company and Airline Station Manager or representative

authorizing the handstand operation.

• Manpower – In order to safely handle a busing operation a minimum of two

personnel are needed, one to escort the buses and the other to supervise the off

loading of the buses at the base of the escalator. Airline or ground handling staff

can be designated to guide passengers into the building. In the event additional

manpower is needed, contact the Airport Duty Manager “99” and request

personnel to aid the ramp operation.

• Equipment - Buses are necessary in order to facilitate a handstand operation.

Prior to positioning the aircraft, contact Landside Duty Manager “91” and

determine if the bus fleet or call in fleet are available and how long would it take

for them to mobilize. Ground handlers would have to supply a stair truck in most

cases due to wide body aircraft not having internal stairs. In the event the stair

truck is out of service, PAPD would be called to supply the rescue stair truck.

• Timing – After obtaining the available bus count, it must be determined how long

it would take to deplane and transport the passengers. If a gate will become

available within the projected time frame it may be more prudent to await the

gate assignment.

O

PERATING GUIDELINES FOR INTERNATIONAL AIRLINES

Newark Liberty International Airport 2.17

• Notifications – The International Facility Manager is to be notified once the

decision is made to activate an alternative operation. Indicate if only one

alternative operation is needed and request instructions concerning further

notifications. Immigrations & Customs officials are to be notified prior to

commencing the alternative operations.

• Deplaning & Busing – The buses need to be escorted to the handstand from the

Security guard post by either the Duty International Ramp Manager (72) or the

Landside Transportation Supervisor (94). Busing to and from the aircraft is to be

handled by International Facility Staff or the International Duty Manager’s

designee.

It is best that the passengers understand prior to deplaning what is causing an unusual

event and how it will be carried out.

• Physically Challenged passengers – Straight back chairs provided by the air

carrier would be utilized to offload any passengers with disabilities. Wheelchairs

will await these passengers at the North B3 elevator will be used to reach the

INS level.

• Recording - All events are to be logged in CALS under. It must be noted if any

controllable aspects at the International Facility caused the lack of gate

availability. A separate copy of the CALS entry coupled with the associated ramp

sheets, gate fines or B.O.R.’s are to be forwarded to the International Facility

Manager for review.

The following daily commitments are needed to ensure a smooth alternative gate

operation:

1. Ground Handlers must maintain stair trucks

2. Gate # 69 area clear of equipment, dumpsters & construction.

3. Understanding that the need for hardstands during Alternate Operations

takes precedence over other operations.

P

ORT AUTHORITY INTERNATIONAL FEES

Newark Liberty International Airport 2.18

Take-Off Fee $5.00 per 1,000 lbs. MGTW

Monorail Fee $2.25 Per 1,000 lbs. MGTW

Into-Plane Fuel Fee $0.068 per Gallon

FAR Security Fee $185.07 per Departure

Terminal Space $70.00 per sq.ft. per year plus

Annual CPI

Operations & Maintenance Space $70.00 per sq.ft. per year plus

Annual CPI

Shared Ticket Counters $5.60 per hour per position with

baggage belt

$4.25 per hour per position without

baggage belt

Federal Inspection Charge

(International)

$13.50 per Arriving Passenger

General Terminal Charge

(Arriving)

$5.50 per Arriving Passenger

General Terminal Charge

(Departing)

$5.50 per Departing Passenger

Passenger Facility Charge $3.00 per Departing Passenger*

*The Port Authority plans to apply for an increase in the PFC to $4.50.

G

OVERNMENT TAX

Newark Liberty International Airport 2.19

There is a Federal government tax that is applied to both arriving and departing

passenger tickets. The rates for each tax are listed below. In addition to the

Federal tax, there is a Passenger Facility Charge (PFC) that is applied to departing

passenger tickets only and is payable to the Port Authority of NY & NJ.

Commercial Fuel Tax:

• 4.3% per gallon

International Departure/International Arrival Tax:

• $13.40 per person international departure tax

• Rate is indexed by CPI

Frequent Flyer Tax:

• 7.5% of value of ticket (approximately $0.02 per mile)

• Rate is indexed by CPI

TSA (Security) Tax:

• $2.50 per passenger enplanement

Chapter Three

General Airport Information

P

ASSENGER FACILITY CHARGE (PFC)

Newark Liberty International Airport 3.1

Applicable Excerpts from the FAA PFC Final Rule Regarding PFC Collection,

Handling, Remittance, Compensation, Reporting, Record keeping and

Auditing

July 24, 1992

Pursuant to Section 158.43 of 14 CFR, this letter constitutes formal notification that

on February 9, 1998 the Federal Aviation Administration (FAA) approved the

Passenger Facility Charge (PFC) applications submitted by the Port Authority of New

York & New Jersey for John F. Kennedy International Airport, LaGuardia Airport and

Newark Liberty International Airport as described herein.

The FAA’s approval authorizes the Port Authority to proceed as follows:

1. Impose a PFC of $2.92

at each of the three (3) airports, in order to collect and

use the total PFC amount necessary to fund the following projects:

a) John F. Kennedy International Airport Howard Beach Light Rail Component

($456 million)

b) John F. Kennedy International Airport Central Terminal Area (CTA) LRS

Component ($94 million)

c) John F. Kennedy International Airport Jamaica-JFK LRS Component ($598

million)

The FAA’s approval authorizes the Port Authority to immediately utilize PFC revenues

to fund the following:

1. John F. Kennedy International /LaGuardia Airports Automated Guideway Transit

– Initial Phase ($14 million)

2. Newark International Fixed Guideway Transit/Other Ground Access Projects –

Initial Phase ($7 million)

Please note that the Port Authority has withdrawn the following projects from

consideration for the FAA approval at this time:

1. John F. Kennedy International /LaGuardia Airports Automated Guideway Transit

– Phase I/II Implementation.

2. Newark International Fixed Guideway Transit – Implementation

As required by Section 158.43, please be advised that:

1. The level of PFC to be imposed at John F. Kennedy International, LaGuardia and

Newark International will be $2.92 per enplanement.

2. The total amount of PFC revenue to be collected at John F. Kennedy

International , LaGuardia and Newark International will be $1,148 million.

3. The earliest effective date of the PFC at the three (3) airports will be January 1,

2001. This complies with the PFC regulations, which state the charge effective

P

ASSENGER FACILITY CHARGE (PFC)

Newark Liberty International Airport 3.2

date will be the first day of a month which is at least 60 days approval to

impose the PFC.

All PFC remittances are to be made payable to the Port Authority of New York & New

Jersey with PFC Funds specified on the reference line of the checks, and are to be

submitted to the Port Authority at the following address:

Port Authority of New York & New Jersey

P.O Box 17309

Newark, NJ 07194

P

ASSENGER FACILITY CHARGE (PFC)

Newark Liberty International Airport 3.3

Applicable Excerpts from the PFC Final Rule Regarding PFC Collection,

Handling, Remittance, Compensation, Reporting, Record keeping and

Auditing

All PFC reports are to be submitted to the Port Authority at the following address:

Manager, Revenue Accounting

Controller’s Department

Port Authority Technical Center

241 Erie Street

Jersey City, NJ 07310

For your convenience, provided are the following excerpts from the PFC

Final Rule regarding PFC Collection, Handling, Remittance, Compensation.

Reporting, Record keeping and Auditing:

• Section 158.45 – Collection of PFC’s on tickets issued in the United States

• Section 158.47 – Collection of PFC’s on tickets issued outside the United States

• Section 158.49 – Handling of PFC’s

• Section 158.51 – Remittance of PFC’s

• Section 158.53 – Collection Compensation

• Section 158.65 – Reporting requirement: Collecting Carriers

• Section 158.69 – Record keeping and Auditing: Collecting Carriers

Please provide the appropriate notification of this collection requirement to your

agents, including other issuing carriers.

C

LEAN IRREVOCABLE STANDBY LETTER OF CREDIT

Newark Liberty International Airport 3.4

FORMAT:

Port Authority of New York & New Jersey Date__________________

225 Park Avenue South

12

th

Floor

New York, NY 10003

Attn: CREDIT MANAGER

CLEAN IRREVOCABLE STANDBY LETTER OF CREDIT NO.

To the Addressee:

At the request of __________A_________, we ___B_____, hereby open this CLEAN

IRREVOCABLE LETTER OF CREDIT NO. ________C__________ in your favor up to an aggregate

of $_____D_____ U. S. Dollars, available by your draft(s) on us at sight.

We warrant to you that all your drafts under this CLEAN IRREVOCABLE LETTER OF CREDIT

WILL BE DULY HONORED UPON PRESENTATION OF YOUR DRAFT(S) drawn on us and

presented to us at the office of our New York/New Jersey Branch, now located at _____E____ on or

before the expiration date set forth below or future expiration date as indicated below. Our obligation

under this Letter of Credit is the individual obligation of the Bank, in no way contingent upon

reimbursement with respect thereto, or upon our ability to perfect any lien or security interest.

All drafts must be marked “Drawn Under _____B_____ Letter of Credit No. _____C_____ dated

________, 200___.” Partial drawings under this Letter of Credit are permitted.

This CLEAN IRREVOCABLE LETTER OF CREDIT expires at the close of business on

______F_____, 200___. This CLEAN IRREVOCABLE LETTER OF CREDIT shall be automatically

extended without amendment for additional periods of one (1) year from the present or each future

expiration date unless we have notified you in writing not less than sixty (60) days before such date

that we elect not to extend the Letter of Credit for such additional period, such notice to be sent by

registered or certified mail to you at the address herein. Upon receipt by you of such notice you may

draw on us at sight for the balance remaining in this Letter of Credit within the then applicable

expiration date, no statement required.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, THIS LETTER OF CREDIT

IS SUBJECT TO THE UNIFORM CUSTOMS AND PRACTICE FOR DOCUMENTARY

CREDITS (1993 REVISION) INTERNATIONAL CHAMBER OF COMMERCE

PUBLICATION NO. 500.

________________________________

BANK OFFICER/REPRESENTATIVE

LEGEND:

A – INSERT APPLICANT NAME, I.E. TENANT OR LESSEE NAME.

B – INSERT NAME OF ISSUING BANK.

C – INSERT L/C IDENTIFICATION NUMBER

D – INSERT DOLLAR VALUE OF INSTRUMENT

E – INSERT EXACT ADDRESS OF LOCAL BANK BRANCH

F – INSERT EXPIRATION DATE OF LEASE PLUS SIXTY DAYS.

***Please instruct your Bank to have Letter of Credit issued in the above format.

In “Draft” form and fax to Mr. Michael Mayurnik at (212) 435-5846 for

Approval prior to issuance in “Original” form. If you need further assistance

Mr. Mayurnik can be reached at (212) 435-5838.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.5

Important Notice to all Issuing Officers

Issuing Officers are required to completely comply with applicable laws, regulations, and

policies. Violations can personally subject you to civil penalties, termination of access

privileges, and/or criminal charges.

If you have any concern regarding your potential liability, contact the EWR Security

Manager at (973) 961-6320.

18 USC Chap 47 Sec 1001

Sec. 1001. - Statements or entries generally

(a) except as otherwise provided in this section, whoever, in any matter within the

jurisdiction of the executive, legislative, or judicial branch of the Government of

the United States, knowingly and willfully -

(1) falsifies, conceals, or covers up by any trick, scheme, or device a material

fact;

(2) makes any materially false, fictitious, or fraudulent statement or

representation; or

(3) makes or uses any false writing or document knowing the same to

contain any materially false, fictitious, or fraudulent statement or entry;

shall be fined under this title or imprisoned not more than 5 years, or both.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.6

ID Office and Contact Information

ID Office

· The Port Authority ID Office is located in Terminal B, alternative drop-off level.

· The ID Office operates on a first come, first served basis for ID Badges. The Issuing

Officer must make an appointment for fingerprints, or fingerprint results. Please call

973-961-6050 for all appointments.

· If the ID Card Applicant does not speak English, you MUST send an interpreter with

the applicant.

· The ID Office normally operates during business hours. In unusual circumstances

with advance notice, the ID Office is available outside normal business hours and on

weekends. You must pre-clear your request with the Supervisor, Airport Security at

973-961-6320 or the Coordinator, Access Control at 973-792-5954.

· Applications are available in the Port Authority ID Office Terminal B, alternative drop-

off level

Fees/Fines

· All fees/fines must be paid by money order or Corporate check in the exact amount.

· The fingerprinting fee is currently $29.00

· The fee for lost/Stolen ID Cards is currently $50.00

· The fine for a security breach (BOR) is currently $25.00 for the first violation and

$100.00 for the second violation.

U.S. Customs

· The Customs office is located in the B-3 Satellite.

· Telephone is 973-645-2236

· If a Customs hologram is required, Customs approval is required prior to making an

appointment for ID Card Issuance

Aeronautical Driver Training

· Ask for the Driver Training Coordinator at Port Authority Operations (973-961-6621)

for a class appointment.

Emergency Suspension of Access Privilege

· Monday thru Friday 8:00am – 4:00pm – contact the ID Office at 973-961-6050

· After normal business hours contact the Port Authority Control Desk at 973-961-

6154

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.7

Duties and Responsibilities of Issuing Officers

Strict Rules

The Issuing Officer and Company must be in complete compliance with TSA

requirements and Port Authority policies.

Documentation

Companies are required to maintain complete records of all documents submitted to the

Port Authority for purposes of gaining or maintaining access to the AOA, SIDA, or

Secured Area. Records must be maintained for 180 Days after termination of the

employee’s access privilege.

Compliance with TSR 1542 Requirements

Issuing Officer responsibilities are detailed below. Transportation Security Regulations

can be accessed through the TSA Home Page under the Law and Policy section. Use this

link for direct access to TSR 1542

No Known or Suspected Defects

Your signature attests that you are not aware or have any suspicion of any defects in

the application, attachments, regulatory compliance, or other substantive issues

regarding the employee.

Company Employee or Approved Contractor without Issuing Authority

You are only authorized to execute applications and other documents for persons that

are employees of your company or employees of a contractor of your company that

does not have Issuing Officer authority.

· You can only execute the applications of persons that have a current and valid

business relationship with your company.

· You cannot execute applications for employees of companies that have been

disapproved for access privilege

· In all cases the company that employs the person must be clearly disclosed on the

application.

Meets Requirements

You have no information that would lead you to suspect the person does not meet the

requirements for access.

No Prohibited Items (Weapons)

No weapons are permitted on the environs of the airport. Carry permits are not valid.

You must instruct all employees of this fact.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.8

Accountability of Issuing Officers

Held Responsible

Issuing Officers are held responsible for all of their actions on behalf of their company.

Audits

All records are subject to audit by the Port Authority of New York and New Jersey,

Transportation Security Administration, Federal Aviation Administration and any other

agency of the Federal, State, or Local government with jurisdiction.

Section 1001, of Title 18 United States Code

Both the applicant and Issuing Officer are subject to criminal prosecution if their actions

are found to be in violation of the above referenced statute. Actions intended to allow

an individual access to the AOA, SIDA, and/or Secured Area in violation of laws or

regulations may also subject the responsible individual(s) to prosecution at the local

level. Each violation could subject you to fines and imprisonment of up to five (5) years.

TSR 1542 Company Fines

The Transportation Security Administration has the authority to assess fines to the

company in amount up to $25,000 PER VIOLATION

TSR 1542 Individual Fines

The Transportation Security Administration has the authority to assess fines to the

individual of $11,000 PER VIOLATION.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.9

Issuing Officer Certifications

Employment

The applicant is an employee of your company or the employee of your Contractor that

does not have Issuing Officer Authority.

Required Identification

The Issuing Officer has personally examined the applicant’s required two forms of

identification. Both must be government issued with one containing a photograph and

one of which MUST be a Social Security Card. The names on both forms of identification

should match.

Meets TSR 1542 (formerly FAR 107) Access Requirements

• Criminal History Records Check

Most airport tenants have this service performed by the Port Authority ID Office. In

these cases, the Port Authority performs the CHRC and takes appropriate action as

the results indicate.

Approved (approved TSR1544 Companies) are granted authority by the federal

government to complete the CHRC for their employees. The Issuing Officer is

responsible for compliance with applicable rules, regulations, and requirements

regarding the execution, review, approval, and recordkeeping within this process.

The Issuing Officer signature certifies that the individual has satisfactorily met the

standards required for access.

• SIDA Training/Certificate

SIDA Training is required under TSA regulation prior to any individual being granted

access to the, SIDA. The course must be conducted in accordance with the

curriculum and standards set by the Port Authority and approved by the

Transportation Security Administration. The applicant must have completed the

course in its entirety and achieved a satisfactory result on the required testing as per

Port Authority policy.

Certain companies are permitted to conduct in-house SIDA Training by authorized

trainers employed by them. Training must be completed in a professional

environment conducive to training. Authorized companies are required to maintain

complete records of all training including signed rosters, original testing results,

certificates, curriculum, and any other pertinent materials. The Issuing Officer

signature certifies that the individual has complied with the SIDA Training standard.

• Recordkeeping

The Issuing Officer must ensure that records of all documents submitted to the ID

Office and SIDA Training records are maintained for a period of 180 days following

termination of the individual’s access privilege.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.10

Authorizing Access Privileges

Applicant access levels will not exceed company authorization. In no case should a

person receive access beyond what their job requires.

Card Type

The Issuing Officer authorizes an AOA or Sterile Area Card type.

Access

Access will be granted through designated access points only.

Privileges

Employees may require specific privileges to perform their job functions.

• Customs – Requires a separate application process simultaneous with the ID

Card application.

• Escort Authorization – People (EP) or people and vehicles (EVP – requires driver

privilege) must be noted as such by the Issuing Officer on the application.

• Driver Authorization – Requires a valid driver’s license and completion of a

Drivers Training course.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.11

ID Card Rules and Requirements

AOA Pin Number

Each person holding an AOA ID Card picks a 4 digit PIN #. Keep it private and protect it.

Never let anyone see the number when you enter it.

AOA Access

A red background ID Card allows AOA access without escort. AOA ID Card shall only be

utilized while you are on duty. AOA ID Card is not to be used for non-business

purposes. In all cases, your access is limited to those areas in which you have a current

and valid business purpose.

Expiration

Each ID card is good for 18 months. It expires at midnight of the day BEFORE the date

on your card. You can renew up to ONE month before expiration.

Mutilation

You cannot mutilate your card in any way. If your card is worn or the lamination begins

to peel, see your Issuing Officer for a signed Disposition Form(PA 3253a). Go to the ID

office and they will replace it free of charge. A mutilated card is subject to confiscation.

Alteration

Do not alter the card, or affix anything to it. Do not write your PIN on the card.

Display

Display above the waist on the outermost garment. Pick a display method that keeps

you safe while performing your job. Pouches or holders may be used if the window is

transparent (No colors allowed) and the entire card is displayed.

Voided

If your card is voided or will not work in a reader, see your Issuing Officer immediately.

Do not bypass security. The card is not valid until the problem is resolved.

Lost/Stolen

Lost or stolen cards must be immediately reported. Replacement cards will cost $50. If

you find your card after reporting it lost, turn it in to the ID Office immediately.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.12

Lending

NEVER lend or borrow a card. Anyone found participating in a fraudulent identification

scheme is subject to arrest.

Challenge

You must challenge anyone in a SIDA area that is not displaying his or her ID.

· Any individual that cannot produce a current and valid EWR ID card must be

escorted out of the SIDA area turned over to a Supervisor or the Port Authority

Police for further investigation.

· If a person does not cooperate with the Challenge, immediately notify the Port

Authority Police. Please be able to provide a complete description of the person.

Whenever possible, try to keep the person in sight until the Port Authority Police

arrive.

· You have the right to Challenge anyone, including persons with a valid EWR ID

Card that transverses the SIDA area.

· Everyone is required to cooperate with a Challenge.

Escort

If you are performing an escort, you are responsible for that person or persons and

his/her actions. You must have Escort Privileges (EP or EVP) on your card to be eligible

to conduct an escort.

· From time of submission of application, No employee can access the AOA until

fingerprinting results are complete and approved. Escort is permitted.

· NO ID Card – NO Access – No Exceptions

· The Port Authority does not issue Temporary or Visitor ID’s.

· An Escort Form must be completed prior to conducting an escort. Logs of all

escorted individuals are maintained in at the guardposts.

· Company-to-Company escorts are permitted

· The person performing the escort must maintain constant visual contact and be

close enough for verbal communication. No break in contact is permitted.

· The person conducting the escort must also complete the escort by escorting the

person(s) or vehicle(s) off the SIDA area.

· Vehicles without PONYA plates must remain under continuous escort.

· Persons holding a valid EWR ID Card for the AOA may not be escorted. Under

TSA regulations, employees that have forgotten or lost their ID Card may not be

escorted. Persons that have had their ID Card stolen may not be escorted.

· Persons whose access privileges have been denied, suspended or revoked for

any reason are NEVER eligible for escort. Any person who is involved in granting,

providing, or facilitating access to a person whose access privilege is denied,

suspended or revoked may be subject to civil and/or criminal penalties.

· Maximum number of escorts is limited to a 10:1 ratio.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.13

Breach of Rules

BOR’s are issued for violations. All BOR’s must be responded to in writing within

fourteen days of the breach. Instructions on where to respond appear on the back of

the BOR form.

An Issuing Officer of the company must address security violations in writing. The letter

should cite the specific BOR information and describe actions being taken to prevent

such breaches in the future.

A fine of $25.00 is assessed for the first breach of rules and attendance at a SIDA

Retraining course is required within 30 days of the violation. The penalty for a second

BOR in a 24-month period is $100.00. The person who received the BOR and his/her

immediate Supervisor must attend BOR retraining within 30 days of the violation.

Unanswered BOR’s and persons who do not attend class within the guidelines will have

their access privileges suspended.

Any person who receives three (3) security violations within a 24-month period will have

access privileges revoked for a period of 24 months.

Below find a topic list of the most serious Security Violations

• ID Card Related

Failure to Display

Misuse

Altered

Mutilated

Expired

• Access Related

Unauthorized Access

Breach of a 1542 Door

Misuse of Escort Privileges

Unauthorized Object

• Failure to Challenge

Applicant Processing Checklist

• Application Information

• Applicant Identification

• Issuing Officer Application Completion

• Issuing Officer Signatures

• Notarize Signature

• SIDA Training

• Driver Training (where applicable)

• Customs Application (where applicable)

• Privileges

• Fingerprinting

• ID Card Pickup

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.14

Completing the Application Process

Qualifications and Attachments

The applicant must satisfy qualifications (where applicable) in the following areas prior

to issuance of an EWR ID Card

· Approved CHRC (always)

· Complete SIDA Training (always)

· Complete Driver Training

· Customs Approval

The application must have the following attachments (where applicable) prior to

completion and issuance

· Drivers License

· Driver Test Score

· SIDA Certificate

· Customs Approval

Fingerprinting

· The applicant must bring required identification to their appointment. One

form must be a social security card. The other must be a government issued

photo ID.

· Payment must be in the exact amount by Money Order or Corporate Check.

Current charges are $29.00.

· Some fingerprints cannot be classified. Our policy on unclassifiable

Fingerprints is as follows:

· Redo once at no charge

· Second time will require another fee

NOTE: Fresh cuts, lotions, etc. interfere with fingerprinting

Approval and Issuance

· The Issuing Officer will be notified of approval or denial of the application.

· Any disqualifying or unresolved issues arising from the Criminal History Records

Check will result in a denial of access privilege. The applicant may request a copy of

their fingerprint results in order to obtain the necessary dispositions

· If an applicant has also applied for Customs access, the approved Customs

application must be obtained and presented to the EWR ID Office prior to issuance

of the ID Card.

· Two forms of ID including a government photo ID and a Social Security Card

(REQUIRED) are required for ID Card pick-up.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.15

Other Dispositions

The Issuing Officer must authorize all transactions taking place in the EWR ID Office.

Another Disposition Form (PA3253a) is used as authorization to issue, reissue, or

return cards. Reason codes included on the form are as follows:

· Returned Cards

· Mutilated Cards

· Renewal

· Expired

· Non-Return*

· Lost*

· Stolen*

* indicates an administrative fee of $50.00 must be paid.

Disposition forms are available at the Port Authority ID Office in Terminal B.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.16

Controlling Your ID Cards

A tight control of outstanding ID cards is important to the entire airport community. The

Issuing Officer is responsible for all ID Cards issued to the company and it’s employees.

Transportation Security Administration regulations require us to replace the ID Card

Media system if we lose control of an aggregate five percent (5%) of the outstanding ID

cards. Issues such as lost, stolen and non-returned cards move us toward this standard.

Replacement of the ID Card system results in significant cost and disruption of operation

to the Port Authority and the entire airport community. A high degree of control and

administration is required of every company and Issuing Officer.

Outstanding ID Cards

All EWR ID Cards listed as outstanding for your company must represent current and

valid employees with a business reason for access. You are responsible for ensuring that

the outstanding ID Cards shown in the EWR Security system is correct.

ID Card Audit Control

Reports will be forwarded to you on a periodic basis for review and confirmation. They

must be confirmed within the specified time requirements.

Safeguarding

ID Cards for employees taking time off or on disciplinary leave do not have to be

suspended in the system if they are in the possession of the Issuing Officer and held in

a secure place.

Communication

Communication between the ID Card office and your company will be through Issuing

Officers. Your voicemail and email must be checked regularly for updates and other

related information.

Reporting

In addition to normal Issuing Officer communications, you may be required to perform

other reporting tasks as the need arises. It is important that deadlines are strictly

observed.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.17

Terminating Access Privilege

Whenever an employee transfers or leaves for any reason, access privilege must be

suspended and the ID Card returned.

Notification to Issuing Officer

The Issuing Officer must be involved in the process of any employee leaving the

company for any period of time or reason.

Recovering the ID Card

The Company, at the point of any employee termination, suspension, vacation, or leave

of absence, must recover the EWR ID Card. It must be immediately suspended in the ID

Card system where appropriate.

Suspending Access

The ID Card must be returned to the Port Authority ID Office immediately upon

employee separation.

Multiple Employers

If a terminating employee works for another company on the airport and is listed on the

ID Card, provide he/her with a form (Disposition) to remove your company from the

card. Either accompany the employee to the ID Office or direct them there immediately

prior to your suspension of privilege.

Fines

The fine for lost, stolen or non-return cards is $50.00. Every effort must be made to

recover all cards. The Port Authority and/or TSA have the right to require you to

produce records of your efforts to recover non-returned cards.

Maintaining Control of ID Cards

All ID Cards outstanding for your Company must be held by valid employees on current

work assignment at EWR, or by the Issuing Officer. ID Cards turned in by departing

employees must be surrendered at the ID Office within one (1) business day. All

employees have the right to turn in their ID Card directly to the EWR ID Office and

provide written proof of the surrender to the company.

Temporary Breaks in Service

Generally, Issuing Officers are responsible for obtaining and securing employee ID cards

during any break in service. Where applicable, ID cards must be returned to the ID

Office in Terminal B. All requests to terminal access privileges must be communicated to

the ID Office in writing.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.18

Step-by-Step Application

•

• Indicate the type of card required

• Insert the company name and contact telephone number

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.19

• Verify all personal information with the required identification documents

• Explain the information and importance of “Known by any other name”.

• Social Security Card is required unless the person is a foreign national on

temporary assignment without a requirement to register with Social Security

• If you are signing on behalf of a contractor (based on authority from the P.A. to

sign for that contractor), you must obtain written documentation of Job Title and

Employment Date information.

• Mother’s Maiden name will be verified against Social Security Administration

records. Exercise care in providing and verifying this information.

• Specifically cover the statement at the end of this section with the applicant.

Review Card Personall

y

Review With Applicant

Review Documents Personall

y

Contractor

V

erified

Local

Address

Needed

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.20

•

• Explain the concept of disqualifying crimes and have the applicant read through

each one carefully.

• Explain the second statement to the applicant

• Explain the requirement to disclose ANY conviction for purposes of this

application.

• Explain that any nondisclosure of a conviction will result in denial of access

privileges and the criminal implications of false statements on this application.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.21

•

•

•

•

•

• Review the fact that all information provided is verified with the Social Security

Administration

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

• Have the applicant carefully read the statement prior to signing the application.

Impress on the individual the importance of ensuring that all information

provided in this applicant be correct.

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.22

•

• Complete when the individual has been fingerprinted and issued an ID Card at

either JFK or LGA airports or by an authorized carrier.

•

•

•

•

• Complete for government employees who are exempt from fingerprinting

requirements

• Complete for all other applicants

•

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.23

• The applicant must have completed an approved SIDA training course prior to

the issuance of the ID Card.

• Self –Explanatory

•

•

•

•

•

•

•

•

•

• Self-explanatory

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.24

Sample of Airport Operations Area Identification Badge/Access Control

Media Application:

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.25

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.26

Sample of EWR Driver and SIDA Certification Information Sheet:

A

IRPORT SECURITY/ SIDA

Newark Liberty International Airport 3.27

Sample of Identification Card Disposition Application:

Sample of Escort Access Form:

A

IRCRAFT NOISE REQUIREMENTS

Newark Liberty International Airport 3.28

Aircraft Noise Mitigation Background

Over the past forty years, the Port Authority of NY and NJ, as operator of John F.

Kennedy International Airport (JFK), Newark Liberty International Airport (EWR),

LaGuardia Airport (LGA), and Teterboro Airport (TEB) have implemented a number

of aircraft noise abatement programs and numerous noise mitigation programs.

(1) The Port Authority commissioned this country’s first study (1958) of jet

aircraft noise and the perceived decibel noise level impacts of commercial jet

aircraft on humans in the surrounding community.

(2) The Port Authority’s first program to mitigate jet engine noise was the

establishment of a departure noise limit in 1959, known as the 112 Perceived

Noise Decibel (PNdB) rule. The basis for the rule was a noise evaluation

study, that the Port Authority had initiated, which pioneered scientific

research as to how human beings perceive aircraft noise

(3) Absent national or international regulations on jet noise emissions, the Port

Authority’s departure noise limit led to the development of quieter jet engine

technology

(4) Since the establishment of the departure noise limit, the Port Authority has

actively worked with the FAA, the airline industry and community

representatives to develop and refine flight paths that minimize, to the extent

possible, flights over residential areas.

(5) The Port Authority has encouraged the airlines and the Federal Aviation

Administration (FAA) to adopt noise abatement procedures, such as power

cutbacks, and more aggressive noise abatement flight tracks over compatible

land uses.

(6) In order to monitor compliance with the departure noise limit, the Port

Authority installed the world’s first aircraft noise monitoring system. It

consisted of 11 permanent noise monitoring units located in the nearest

residential community extending from each runway’s centerline.

Effective January 1, 1990, no Stage-II low-bypass jet airplane operations may be

planned or scheduled at a Port Authority airport between the hours of 12:00

midnight and 6:00 a.m.

The Port Authority receives from aircraft manufactures reports that define the noise

characteristics and the takeoff performance of the various models of jet aircraft. In

addition, the Port Authority has been monitoring the operations of jet takeoffs at its

airports since 1960. Our analysis of these sources has shown that some aircraft must

be operated with specific takeoff procedures as well as, noise abatement, weight

limitations from certain runways under varying meteorological conditions in order to

meet the criteria.

A

IRCRAFT NOISE REQUIREMENTS

Newark Liberty International Airport 3.29

The complete evaluation of a particular aircraft model may require an extensive

amount of time; therefore, it is suggested that these actions be taken as

expeditiously as possible in order to avoid delay of inauguration of operations at Port

Authority airports. Port Authority staff may advise the operator as to any additional

information that may be required to complete the evaluation of any particular

request. Failure to act promptly may result in denial of permission to operate until

the foregoing evaluation can be completed. Request for written permission must be

addressed to the Manager, Aviation Technical Services Division at 233 Park Avenue

South, 9

th

Floor, New York, NY 10003.

In 1992, the Aircraft Noise Abatement Monitoring System (ANAMS) system for the

three major airports (JFK, LGA, EWR) was upgraded with flight track capability. The

two primary data sources for ANAMS are radar data from the FAA and noise

monitoring data from the Port Authority’s microphone system.

A

IRPORT PARKING

Newark Liberty International Airport 3.30

For information regarding employee and VIP parking on the Airport, contact the Port

Authority’s general contractor Five Star Parking, at 973-961-2022. Below is a sample

of the permit application that needs to be completed for employee parking

privileges.

A

IRPORT PARKING

Newark Liberty International Airport 3.31

I

N-FLIGHT CATERING PERMITTEES

Newark Liberty International Airport 3.32

Chelsea Catering Corporation

Building No. 330

Newark Liberty International Airport

Newark, NJ 07114

(973) 681-2838

Ken Dieblo, Manager

Flying Food Group

640 Frelinghuysen Avenue

Newark, NJ 07114

James Stathakes, Manager

Gate Gourmet, Inc.

146 Haynes Avenue

Newark, NJ 07114

(973) 623-0400

Walter Herasinstschuk, General Manager

Sky Chefs

Building 95

Newark Liberty International Airport

Newark, NJ 07114

(201) 961-4800

Tom Biland, Manager

F

UEL SUPPLIERS

Newark Liberty International Airport 3.33

BP Exploration & Oil Inc.

Air BP

28100 Torch Parkway

Warrenville, IL 60555

T. (630) 836-6486

F. (630) 836-6472

Geoff Howse

Mgr.-Technical & Operations

Citgo Petroleum Corporation

1702 OWP Box 3758

Tulsa, Oklahoma 74102

T. (918) 495-5072

F. (918) 495-4366

Jamey Gill

Business Mgr. - Aviation Sales

Chevron Texaco Global Aviation

1111 Bagby Street

Houston, TX 77002

T. (713) 752-6028

F. (281) 582-5835

Doug Betts

Manager of Assets and Operations

El Paso Merchant Energy

1001 Louisiana

TP-9 1468E

Houston, Texas 77002

T. (713) 420-4191

F. (713) 420-7132

James Nicolaou

VP Aviation Fuels Mkt.

Equilon Enterprises, LLC

500 Dallas Room 692

1 Allen Center

Houston, TX 77002

T. (713) 346-9219

F. (713) 246-8830

Warren Myers

Logistics Manager

United Aviation Fuels Corporation

2550 West Golf Road

Rolling Meadows, IL 66408

T. (847) 700-6945

F. (847) 700-7527

Debra Borhart

Staff Rep. - Operations

World Fuel Services, Inc.

700 S. Royal Poincianna Blvd.

Suite 800

Miami Springs, FL 33166

T. (305) 883-8554

F. (305) 887-2642

Philip Bradley, President

A

IRCRAFT MAINTENANCE & SERVICE CONTRACTORS

Newark Liberty International Airport 3.34

British Airways PLC

Newark Liberty International Airport

66 Terminal B-3

Newark, NJ 07114

Donna Blanchard, Station Manager

T. 973-961-4584

F. 973-733-9534

E. [email protected]

Delta Air Lines, Inc.

Newark Liberty International Airport

International Air Cargo Center

Building No. 339

Brewster Road

Newark, NJ 07114

Jim Donoghue

T. 973-430-3906

F. 973-430-3980

E. [email protected]

Deutsche Lufthansa

Aktiengesellschaft

Newark Liberty International Airport

Terminal B-3

Newark, NJ 07114

Jens Dietrich, Manager

T. 973-961-7435

F. 973-961-7429

E. [email protected]

Federal Express Corporation

Newark Liberty International Airport

Metroplex Building No. 347

Newark, NJ 07114

Lawrence Haupt, Maintenance

Manager

T. 973-792-6825

Mach II Maintenance Corporation

JFK International Airport

Terminal One

Jamaica, NY 11430

Robert Fisher, Manager

T. 718-751-2482/3

Worldwide Flight Services, Inc.

(Formerly AMR)

Newark Liberty International Airport

Cargo Building No. 339

Suite 204

Newark, NJ 07114

Lino Machado, Station Manger

T. 973-961-3498

Horizon Aviation Services, Inc.

JFK International Airport

Hangar No. 4

Jamaica, NY 11430

John Riordan, Holly Riordan

T. 718-276-5171

F. 718-276-5172

Signature Flight Support, Inc.

Newark Liberty International Airport

Hangar No. 15

Newark, NJ 07114

Steve Ciancio, Airline Division

Manager

T. 973-624-1660

F. 973-648-8264

F

EDERAL INSPECTION SERVICE

Newark Liberty International Airport 3.35

Department of Homeland Security

US Customs and Border Protection

Bill Brush, Acting Assistant Area Director

T. 973-645-3737 ext. 110 (Monday - Friday)

Inspector Tony Maresca

T. 973-645-3737 ext. 111

Inspector Joseph Cardinale, Deputy Area Port Director

T. 973-645-2162 ext. 371 (Monday - Friday)

US Department of Agriculture

Carlos Vargas

T. 973-645-6661 (Monday – Friday)

T. 212-264-1410 (answering service)

For additional information regarding customs and agriculture refer to the Code of

Federal Regulations Title 19 and Title 7.

S

TATION MANAGERS LISTING

Newark Liberty International Airport 3.36

Air Canada (A-2)

Al Zeller

T. 973-961-1702

F. 973-961-1717

E. [email protected]

Air France (C)

Sonya Dinyari

T. 973-623-4100 ext. 513

F. 973-623-3422

E. [email protected]

Air India (B)

Jyotika S. Kothari

T. 973-242-6917

F. 973-242-0079

Air Jamaica (B-2)

Stephanie Vigilotti

T. 973-961-3422

F. 973-624-1122

E. [email protected]

Air Tran Airways (A-1)

W. Anthony Skeete

T. 973-242-8405

F. 973-242-8406

E. [email protected]

Alaska Airlines (A-2)

Maria Candeloro

T. 973-681-3110

F. 973-681-3188

E. maria.candeloro@alaskaair.com

Alitalia (B)

Gaetano Messina

Victor Giangregorio

T. 973-624-1958

F. 973-624-5245

E. [email protected]

America West (A-2)

Udo Schlemmer

T. 973-623-9330

F. 973-623-9033

E.

udoschlemmer@americawest.com

American Airlines (A-3)

Nick Yiantselis

T. 973-961-4123

F. 973-961-4065

E. [email protected]

American Trans Air

Bob King

T. 973-424-2595

F. 973-424-2598

E. [email protected]

British Airways (B-3)

Donna Blanchard

T. 973-961-4584

F. 973-733-9534

E. [email protected]

Commair (B-1)

Jim Donoghue (Delta)

T. 973-430-3906

F. 973-430-3980

E. [email protected]

Continental Airlines (C)

Charles Scully

T. 973-681-1616

F. 973-681-1624

E. [email protected]

Continental Express (C)

Catherine Innocenti

T. 973-681-0042

F. 973-681-1216

E. [email protected]

Delta Airlines (B-1)

Jim Donoghue

T. 973-430-3906

F. 973-430-3980

E. [email protected]

El Al (B-3)

Suzanna Dikker

T. 973-643-3042

F. 973-643-3762

E. [email protected]

S

TATION MANAGERS LISTING

Newark Liberty International Airport 3.37

Ethiopian Air (B-2)

Aberra Beyene

T. 973-961-8448

F. 973-961-8449

E. [email protected]

EVA Air (B-3)

Steve Sak

T. 973-623-2561

F. 973-623-1670

E. [email protected]

Jetsgo (B)

Vicki Haverstick

T. 973-596-9300

F. 973-596-9300 (call before faxing)

E. [email protected]

KLM (B-1)

Ajay Dhawan

T. 973-961-2572

F. 973-961-4635

E. [email protected]

LOT Polish Airlines (B-2)

Tadeusz Krawczonek

T. 973-733-9417/8

F. 973-733-9422

E. [email protected]

Lufthansa Airlines

Jens Dietrich

T. 973-961-7435

F. 973-961-7429

E. [email protected]

Malaysia Airlines (B-2)

Zamri Muslimm

T. 973-961-2588

F. 973-642-1272

E. [email protected]

Mexicana (B-2)

Julio Oropeza

T. 973-961-4295

F. 973-824-3861

E. Julio.oropeza@mexicana.com.mx

Midwest (B-1)

Joyce DelGuercio

T. 973-961-2543

F. 973-624-4365

E.

[email protected]

Northwest (B-1)

Robert Anderson

T. 973-961-4629

F. 973-961-4635

E. Robert.and[email protected]

SAS (B-2)

Christer Persson

T. 973-622-4736

F. 973-622-4736

E. [email protected]

Singapore (B-2)

Denis Zhu

T. 973-961-2591/2

F. 973-297-1799

E. [email protected]

Southeast Airlines

Bob Meyers

T. 908-889-6767

F. 908-889-6767 (same as phone)

Song

Patricia McAlister

T. 718-632-4141

E. [email protected]

SwissAir

Sheyda Eversley

T. 973-634-5533

F. 973-622-3931

E. [email protected]

TAP Air Portugal (B-3)

Jose Mauricio

T. 973-624-6363

F. 973-624-6574

E. tapaptewr@tap.pt

S

TATION MANAGERS LISTING

Newark Liberty International Airport 3.38

United Airlines (A-1)

Michael Spagnuolo

T. 973-961-5085

F. 973-961-5014

E. [email protected]

United Express (A-1)

Riki Mullen

T. 973-643-3303

F. 973-643-2701

E. [email protected]

US Airways (A-3)

Eugene Pereira

T. 973-642-5500

F. 973-642-5505

E. [email protected]

US Air Express (A-3)

Eugene Pereira

T. 973-642-5500

F. 973-642-5505

E. [email protected]

Virgin Atlantic (B-2)

Philip Cain

T. 973-961-3281

F. 973-624-0725

E. [email protected]

A

IRPORT COMMUNITY INVOLVEMENT

Newark Liberty International Airport 3.39

Throughout the year a variety of events and celebrations are held at EWR and as a

new airline interest at EWR, we welcome your participation. Some of these events

are for educational purposes, others honor a nationality or an ethnic culture, and

some celebrate a new airline or cargo facility while others are just for fun. With the

support and participation of our airline partners, airport tenants and surrounding

businesses these events are a huge success and enjoyed by all who participate.

Early in the year, we celebrate African-American Heritage Month, Chinese New Year

and St. Patrick’s Day. These activities are one-day events celebrated in the

Terminals. Professional entertainers provide music, while staff hands out giveaways

to our customers and, at times, light refreshments. We also recognize Take Your

Daughter to Work Day, Easter, Memorial Day, Fourth of July, Labor Day, Halloween

and the Christmas/Chanukah Season with various activities.

The largest annual events are Family Day, Aviation Education and Career Expo

(Career Expo) and the Job Fair. Family Day is a fun day, hosted by The Port

Authority of New York and New Jersey with the support and participation of our

airline partners, airport tenants and area businesses. It is held on a Saturday in the

fall for employees of the airport and their families and it includes a plane pull with

the proceeds going to charity, music food, games, cartoon characters, stilt walkers,

face painters and clowns. It is a wonderful event for the entire airport community to

come together as a large family.

The Career Expo is a two-day event held in May to introduce area students to the

wide range of careers in aviation. Each day about 1,000 students visit a variety of

venues, participate in an essay contest and attend a lunch assembly. Exhibitors,

hands-on displays and speakers from federal and law enforcement agencies, airlines,

cargo handlers and Port Authority employees share their expertise and job

experience with the students. Aircraft, fueling equipment, cargo equipment,

emergency rescue and snow removal equipment are also on display. The students

are encouraged to write an essay regarding the theme of the Expo. Prizes are

awarded to the winners of the Essay Contest including airline tickets, sporting events

and movie tickets and a variety of smaller prizes.

The Job Fair is a one-day event where community high school seniors come to fill

out job applications and talk to representatives of each of the various businesses

that are located on the airport. It is a follow-up from Career Expo.

If you are interested in learning more about a particular event, participating in a

scheduled event or would like to plan an event, please call the Coordinator of

Customer and Public Services at (973) 961-6265.

A

IRTRAIN NEWARK

Newark Liberty International Airport 3.40

AirTrain Newark allows convenient train access from across the New York and New

Jersey region right to the airport terminals. Take AirTrain EWR from the Terminals,

parking areas, and rental car agencies to the Newark Liberty International Airport

Station for a convenient inter-modal connection with NJ TRANSIT and Amtrak rail

services or the Northeast Corridor rail line. AirTrain Newark provides rail access to

New York City, Newark New Jersey and points beyond, including New London,

Connecticut, Providence, Rhode Island and Boston, Massachusetts to the north.

Destinations to the south include Trenton, New Jersey, Baltimore, Maryland and

Washington, DC.

The AirTrain Newark makes it possible to get from Manhattan to the Newark Liberty

International Airport Station in about 20 minutes, or between Newark, New Jersey

and the airport station in 5 minutes; from the station it’s a 10- minute ride to the

terminals

For more information about the connecting train service, you may contact NJ

TRANSIT at (973) 762-5100 and, in northern New Jersey, (800) 772-2222, or at

www.njtransit.com. Amtrak train service information is available at (800) 872-7245

and www.amtrak.com.

R

EDEVELOPMENT PROGRAM

Newark Liberty International Airport 3.41

During the past decade, passenger growth at Newark Liberty International Airport

has risen over 10% to a pre-September 11

th

high of nearly 34 million annual air

passengers. In response the Port Authority of New York and New Jersey, its airline

partners and the Federal Aviation Administration initiated an ambitious $3.8 billion to

provide outstanding service to the traveling public. EWR is providing additional

parking, easier access to and around the airport, a new airport administration and

emergency response building, better terminal facilities and additional concessions.

This redevelopment program is being accomplished in conjunction with Continental

Airlines’ Global Gateway Project at Terminal C and the Federal Aviation

Administration’s construction of a new air traffic control tower. A good portion of

this program has already been completed and put into service.

The two new parking garages located close to the terminals have been completed.

Combined, they provide over 3,000 additional parking spaces at the airport. A six-

level garage adjacent to AirTrain Station P4 offers easy access to all airline terminals

via AirTrain. The garage is especially convenient for motorists entering the airport

from Interstate 78. A four-level garage in front of Terminal C has direct pedestrian

access to Terminal C, and passengers are able to avoid the elements as they exit the

garage and enter the terminal.

Better, wider airport roadways will allow our customers to get to and around the

terminals more efficiently, providing higher level of service. Expanded terminal

frontages are making it easier for passengers’ pick-up and drop-off. Major

components of the Central Terminal Area (CTA) and Southern Access Roadway

Project (SARP) projects which will deliver these improvements have already been

completed.

The CTA project is intended to reduce overcrowding at the terminal frontages. It is

being accomplished through the construction of a new at-grade frontage roadway in

front of Terminals A & B, which will significantly increase the current capacity of the

roadway system. While this road will primarily carry high occupancy vehicles and

commercial traffic, it also offers direct access to CTA parking. This project was

substantially completed in 2002. The SARP project continues to improve access to

the airport from its southern entry points.

As part of the Global Gateway Project, Continental Airlines has reconfigured the

roadways at Terminal C. The pick-up and drop-off lanes in front of Terminal C have

more than doubled. The former Arrivals level was converted to a Departure level

and widened. The lower level of Terminal C was extended and has become the new

Arrivals area, with five lanes for private vehicles and three lanes for commercial/HOV

vehicles provided.

The new Port Authority Administration/ARFF Building (Airport Rescue and Fire

Fighting) is currently in operation. The majority of the structure is a 1935 vintage

passenger terminal, which served as the airport’s original terminal and control tower.

The building is a historical landmark and was moved in three pieces to its current

location on rubber tires. The center section move was the largest building moved in

the United States on rubber tires. The move was necessary because the building

R

EDEVELOPMENT PROGRAM

Newark Liberty International Airport 3.42

was located in the “Clear Zone,” an area over the runway approach in which people

could not occupy buildings.

The Administration Building and Air Traffic Control Tower located on Tower Road

have been decommissioned. Demolition and removal of the former Administration

Building has been completed with the former Air Traffic Control tower soon to follow.

The space will be converted and used for aircraft parking.

On December 6, 2001, Continental Airlines opened a 19 narrow-body/12 wide-body

concourse followed by the opening a new international arrivals facility, ramp tower

and other improvements to the existing terminal structure in 2002. The new C-3

connector added 300,000 square feet of space, which includes an impressive

Presidents Club for its customers’ use.

The Federal Aviation Administration commissioned a 330-foot Air Traffic Control

Tower that is the second tallest in the United States.

Terminals A & B have been undergoing a relifing program to provide more news and

gift shops and restaurants. Larger elevators and escalators were installed in

Terminal B, and new color-coded signs are being placed throughout the airport for

better directions for pedestrians and motorists.

EWR is also expanding its cargo and service facilities to better serve on-airport

aircraft maintenance services. Continental and United Airlines recently completed

two new cargo facilities on the north side of the airport, and the Port Authority is

currently developing a third facility. Continental Airlines is developing two wide-body

aircraft hangars, a ground equipment center and an engine overhaul facility.

C

USTOMER SERVICE STANDARDS

Newark Liberty International Airport 3.43

In 1998, Newark Liberty International, John F. Kennedy International and LaGuardia

Airports launched an unprecedented campaign to improve customer satisfaction at

the airports to ensure the delivery of service standards that would delight the

traveling public. The campaign resulted in the development of Airport Service

Standards, which are the foundation of our Customer Service Improvement Program.

A copy of the Airport Service Standards is included in this package.

The Airport Services Standards are the result of a series of customer surveys of

arriving and departing passengers conducted by J. D. Power and Associates.

Satisfaction and identified priorities that significantly contribute to increased overall

customer satisfaction were measured. Jointly, the Port Authority, J. D. Power &

Associates and the airport community focused on the key drivers of customer

satisfaction, which include access to, from, and around the airports, signs and

directions, airport cleanliness, courteous staff, the quality and variety of concessions

and the overall gate experience. With the airport communities’ support and

cooperation, facility inspection, and mystery shops were initiated to monitor

performance and the 1

st

Edition of the Airport Service Standards were published in

1999, the 2

nd

Edition in 2001 and the third Edition in 2002.

The efforts of the program are being noticed by the passengers and the airport

industry. Increases in overall customer satisfaction on departure showed remarkable

double-digit improvement in 2003. The arrival satisfaction, which was always

strong, also improved.. Our airports shared six first place awards in the 2001 Airport

Retail News best concessions competition and EWR four first place awards in the

2002 competition, including airport terminal with Best Overall Program in terminal

with Best Management Team for Terminal C.

The Airport Service Standards should be used in your daily operation, and you

should ensure that all of your employees and contractors are familiar with its content

and requirements.

If you have any questions about the program or need additional copies of the Airport

Service Standards, please contact Nancy Seliga, Manager, Landside and Customer

Services at (973) 961-6253.