The following business plan template can be customized for your company. This plan can also be found in
Appendix B of the NASCLA Contractors Guide to Business Law and Project Management, South Carolina
Commercial Contractors, 8th Edition. You may want to work through this plan as you review each chapter, as
some of the business plan section topics are covered in more depth.
Business Plan Outline
Section 1: Cover Sheet
1a. Name of Business
1b. Contact Information
Section 2: Executive Summary
2a. Plan Highlights
2b. Keys to Success
Section 3: Company Summary
3a. Vision
3b. Mission
3c. Legal Structure
3d. Management and Personnel Plan
3e. Proposed Location
3f. Facilities Requirements
3g. Operational Hours
Section 4: Products and/or Service
4a. Product and/or Service Description
4b. Vendors
4c. Technology
4d. Expansion Opportunities
Section 5: Market Analysis
5a. Target Market Defi nition
5b. Market Needs
5c. Market Trends
5d. Market Growth
5e. Competitive Comparison
Section 6: Marketing Strategy
6a. Value Proposition
6b. Competitive Edge
6c. Pricing Strategy
6d. Promotion Strategy
6e. Marketing Programs
Section 7: Financial Plan
7a. Sales Forecast and Assumptions
7b. Profi t and Loss Pro Forma
7c. Source of Financing
Note: You may also refer to the Financial Management chapter of the NASCLA Contractors Guide to Business Law
and Project Management, South Carolina Commercial Contractors, 8th Edition, for additional fi nancial documents
such as a balance sheet, income statement, and statement of cash fl ows. The profi t and loss pro forma is a good
tool for newly-established businesses to determine how much revenue is needed to break even.
Business Plan Template
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Section 1: Cover Sheet
The cover sheet should contain the name of the business, address, phone number, fax number, email address, and
contact name. Some cover sheets also contain a confi dentiality statement.
Section 2: Executive Summary
A business plan normally starts with an executive summary, which should be concise and interesting. This
summary includes the highlights of your plan and serves as an introduction to the rest of your plan. Topics in your
executive summary should include, but not be limited to, the following:
9 Business name
9 Business location
9 Product or service o ered
9 Purpose of the plan
9 Projected sales
9 Profi tability
9 Keys to success
The executive summary should only be a page or two long. Although the executive summary appears fi rst in the
printed document, most business plan developers do not write it until after the plan is complete.
Section 3: Company Summary
1. Vision and Mission: Include a vision and mission statement for your company. The vision should be a short
statement about the company’s aspirations for the future. The mission describes the company’s primary
business purpose or goal. These statements outline the business concept and provide a concise defi nition of
where your company fi ts in the market.
2. Legal Structure: Defi ne the legal structure of your company (i.e., sole proprietorship, partnership,
corporation, or limited liability company). Explain why you chose this structure and the benefi ts it will provide
to you and your company. Legal structure is covered in Chapter 2.
3. Management: Outline the key management personnel needed to run your business. Can you run
the business yourself or do you need to hire managers to help run the operations? What are the job
responsibilities of these managers?
4. Employees: How many employees do you require? What are the job responsibilities of the employees?
5. Location: Describe the location of your business. You do not need to provide a specifi c address if you do not
have one, but identify the area (e.g., downtown location, at home, in a rural area). Explain why this location
will provide you with the best opportunity for success.
6. Facility Requirements: Identify your facility requirements. Do you need o ce space, a production area,
storage space, or mobile storage? You may want to draw a diagram of the space.
7. Hours of Operation: What are your hours of operation? Explain how these hours will provide the maximum
benefi t to your customer. How will you handle emergency situations that arise outside of normal working
hours?
Section 4: Product or Service Description
Defi ning your product or service (or both) may seem simple. You must describe not only your product or service
but how you will provide it to your customers. For example, you may be a general contractor, but without reliable
subcontractors and suppliers, you may not be able to complete your projects in the time frame promised to the
customer.
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1. Product or Service Description: Write a summary explaining your specialty. For example, are you a general
contractor, plumbing contractor, etc.?
2. Legal Requirements: Do you have any licensing or registration requirements? Are there any legal
requirements for practicing your trade or running your business?
3. Subcontractors and Suppliers: Who will be your primary subcontractors and suppliers? What process will
you use to evaluate subcontractors and suppliers?
4. Technology Trends: Summarize how technology will a ect your business. Are there e ciencies that can
be gained through technology? For example, can you integrate scheduling or estimating systems into your
business processes?
5. Growth Opportunities: What expansion opportunities exist in the future after your company is established?
Can you o er additional products or services, or expand your customer base to other locations?
Section 5: Market Analysis
A market analysis is often performed as one of the fi rst tasks in researching and formulating a business plan.
Understanding your customers, the demand for your work, and your competition is important to the future success
of your business.
1. Target Market: Defi ne the target market for your product or service. Describe the key characteristics of your
customers. For example, do your primary customers include families, retired adults, or businesses?
2. Product or Service Description: Describe the need your product or service will be fi lling for your customers.
If you will provide both products and services, describe how these will benefi t your customers.
3. Trends: Describe how your product or service aligns with the consumer trends of your customers. What are
the construction trends for your trade and how do these fi t your customer’s needs?
4. Growth Opportunities: Outline growth opportunities that exist within your target market. For example, if you
are a pool builder and your target market is young families, you may want to concentrate on single-family
homes rather than commercial projects.
5. Competition: List your major competitors. Are they local, regional, or national?
Section 6: Marketing Strategy
A marketing strategy is easily formulated by using the “4 P’s:” Product, Price, Promotion, and Place. Product is not
just your product or service, but how it will benefi t your customer. Price refers to your pricing strategy, which can
vary based on the market, your goals, and your competition. Promotion deals with marketing in a traditional sense.
Your customers will fi nd out about your business through your promotional e orts. Place defi nes your distribution
strategy. In the construction industry, distribution defi nes the type of customers you want to target. For example,
you may decide to di erentiate yourself by specializing in certain types of construction.
1. Value Proposition: Describe the value that your company will provide your customers. What benefi ts of
using your company will you promote to your customers? For example, you may promote your level of quality
or service.
2. Competitive Edge: Describe what makes your product or service unique and how you have di erentiated
yourself from your competitors.
3. Pricing Strategy: What pricing strategy will you use? Some options include:
9 Cost-plus pricing, where you determine a markup percentage and add it to the cost of the job.
9 Consistency with competition, where your pricing refl ects what the competition is charging.
9 Value pricing, where you try to undercut your competition with lower prices.
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4. Promotion: How will you familiarize potential customers with your business? Will you promote your product
in special venues (i.e., trade shows or special events)? Are there any businesses you can build a co-op
relationship with so you can cross-promote each other? For example, you might partner with another trade
or supplier to promote each other.
5. Advertising: How will you advertise? Will you use media such as radio, TV, newspapers, and the Internet?
How often will you advertise?
6. Sales: Will you hire sales representatives to promote your company? If so, how many? How will the sales
force be divided up? By area or region?
Section 7: Financial Plan
A fi nancial plan can include several aspects of the potential fi nancial health of the company. At a minimum, it
should include projected profi ts over a specifi c period. This template, for example, shows the fi rst three years of
operation. The fi nancial plan should also explain projected cash fl ow and identify any additional capital required
from outside investors or loans.
The profi t-and-loss statement is a tabulation of the gross sales income for the company from which all attributed
costs must be deducted. A pro forma is a “best guess” at these sales numbers and the associated costs. From this
pro forma, you can see your profi t or loss based on the numbers you projected and adjust your budget accordingly.
A blank profi t-and-loss form is located at the end of this section, if you are unable to use the form on the
NASCLAforms.org website. If you use the spreadsheet located on the website, it will automatically calculate gross
profi t and net income.These calculations were derived from the following formulas:
Income – Cost of Goods Sold = Gross Profi t
Gross Profi t – Expenses = Net Income
You learn about fi nancial calculations in the fi nancial management chapter (Chapter 14).
Sales/Income
Use the following points to help you make your sales and expense projections.
You need to determine the average price of the jobs you perform and the number of customers you are projecting
for the year. This is your “best guess,” but if you have any historical sales data, you may want to use this
information in your calculations to determine how your business sales will grow over time.
However you determine your sales, you must list your assumptions so the person reviewing your business plan will
understand the numbers presented in your plan.
Projected sales numbers
Sales (in dollars)
Year 1
Year 2
Year 3
Transfer sales numbers into the profi t-and-loss worksheet.
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Cost of Goods Sold (COGS)
Cost of goods sold shows the cost of materials and production of the goods a business sells. For each year, enter
your inventory cost and the cost to produce the fi nal product for the customer and add together to show the totals.
This total represents the cost of goods sold.
Year 1 Year 2 Year 3
Inventory
Production Payroll
Total
Transfer COGS numbers into the profi t-and-loss worksheet.
Management Salaries
Determine how many managers or supervisors you will need to operate your business. A published salary survey
will help you estimate what they earn in your type of business and in your region. Determine if you will need to add
managers or supervisors in years two and three if you have an increase in business.
Number of
Managers
Manager Annual
Salary
Total Management
Salaries
Year 1
Year 2
Year 3
Enter the total management salaries in the respective boxes on your spreadsheet.
Payroll Taxes
Payroll taxes are calculated at approximately 13% of the salaries listed on your spreadsheet. A formula has been
entered to calculate that amount automatically.
Payroll taxes include the following items:
9 Social Security, also known as FICA (a set percentage deducted from an employee’s check and EMPLOYER
MATCHED)
9 Medicare, also called FICA Medicare (a set percentage deducted from an employee’s check and EMPLOYER
MATCHED)
9 FUTA - Federal Unemployment Tax Act, authorizes the IRS to use monies for job service and training funded
through the federal employment agency; EMPLOYER PAID ONLY
9 SUTA - State Unemployment Tax Act, authorizes the state to use monies for job service/training and retraining
of displacedworkers;EMPLOYER-PAID ONLY
9 FUI - Federal Unemployment Insurance; EMPLOYER-PAID ONLY
9 SUI - State Unemployment Insurance; EMPLOYER-PAID ONLY
More details on payroll taxes are provided in Chapter 15.
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Outside Services
These services apply to people or businesses who provide services to your company not directly related to the
sales or income of the company. They would not appear on your payroll. Estimate your annual expenses for the
following outside services. Keep in mind that the cost may be higher in the fi rst year due to start-up needs. The
cost may drop in the second year and then level o in the third year.
Year 1 Year 2 Year 3
Lawyer
Accountant
Technology
Consultant
Total
Enter the year totals into the spreadsheet.
Advertising and Promotion
Consider the type of marketing you will need. If you are creating a radio, print media, online, social media, or TV
ad, get an estimate on what that would cost. Don’t forget to calculate the frequency of advertising you will do.
For example, let’s say a magazine ad costs $1,000 for a quarter-page ad and the magazine comes out monthly.
Your advertising cost would be $12,000 a year. You may want to advertise by printing fl yers and mailing them out.
Calculate the printing costs as well as the postage to send out the fl yers.
Year 1 Year 2 Year 3
Radio
TV
Newspaper
Magazine
Flyers
Direct Mail
Special Events
Online Ads
Other (i.e., social
media)
Please Specify:
Total
Enter the year totals into the spreadsheet.
Rent
If you rent a facility, determine the rental costs per year. If you have not decided on a location, you may want to
look at a few locations and calculate an average rent cost to determine a fi gure for this category. Keep in mind the
square footage requirements that you have set out.
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Annual Rent
Location #1
Location #2
Location #3
Average of all three
locations
If you are going to stay in one location, your rent should remain fi xed over three years. If you plan on expanding in
years two and three, you may want to increase rent accordingly.
Enter the average of all three locations in the rent column on your spreadsheet.
O ce Supplies
O ce supplies include items such as paper, pens, printer cartridges, tape, and other materials as well as cleaning
supplies. As your business increases, the consumption of these supplies may increase accordingly.
Year 1 Year 2 Year 3
O ce Supplies
Cleaning Supplies
Total
Enter the year totals into the spreadsheet.
Dues, Subscriptions, and Licenses
You may want to join a Chamber of Commerce or trade group or subscribe to trade publications. Your business
may also need a license to operate. For example, if you are starting a plumbing company, you may be required to
get a contractor’s license.
Year 1 Year 2 Year 3
Chamber of Commerce
Membership
Business Organization
Membership (i.e., National
Homebuilders Association)
Magazine/Newspaper
Subscriptions
Business License Fees
Total
Enter the year totals into the spreadsheet.
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Travel
Does your business require you to travel to meet with customers? Will you travel locally, regionally, or nationally?
What are the air travel, rental car, and hotel costs for this travel requirement? Note that the spreadsheet has a
separate section for automobile expenses, where you enter costs such as gasoline or repairs. Use the automobile
expense section for trips that will be taken in a company or personal vehicle.
Year 1 Year 2 Year 3
Air Travel
Rental Cars
Hotel
Other
Please Specify:
Total
Enter the year totals into the spreadsheet.
Meals and Entertainment
Determine if you will be providing meals or taking your clients and vendors out for entertainment.
Keep in mind that the IRS allows you to take only a 50 percent deduction on meals and entertainment. It is not
considered a 100 percent business expense. Although you enter the full amount on your profi t-and-loss statement,
your tax accountant will make the proper adjustments on your tax return at the end of the year.
Year 1 Year 2 Year 3
Meals
Entertainment
Total
Enter the year totals into the spreadsheet.
Automobile Expense
Determine if you will need one or more automobiles or trucks to operate your business. The cost to purchase
each vehicle appears under “Assets” on your balance sheet, and the cost to operate the vehicles appears under
automobile expense on the profi t-and-loss statement.
Year 1 Year 2 Year 3
Gasoline
Oil Changes
Car Washes
Other
(Repairs)
Please Specify:
Total
Enter the annual totals into the spreadsheet.
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Utilities and Telephone
Determine what your utilities and telephone costs will be for the fi rst three years your business is operational. To
arrive at this estimate, you will need to determine how many telephone lines and cell phones you need. You should
also itemize Internet service and record these totals under this line item.
Year 1 Year 2 Year 3
Electric
Water
Garbage
Telephone
Internet Service
Other
Please Specify:
Total
Enter the annual totals into the spreadsheet.
Auto Insurance
If you have business vehicles, you will need to carry insurance on them. If you increase the number of vehicles in
years two and three, insurance expenses will increase as well. Certain vehicles may also cost more to insure than
others. For example, if you have delivery trucks, the insurance will probably be more expensive than a mid-size car.
Year 1 Year 2 Year 3
Vehicle #1
Vehicle #2
Vehicle #3
Total
Enter the annual totals into the spreadsheet.
Group Medical Insurance
You may want to carry medical, dental, or life insurance for your employees as a benefi t and to increase employee
retention.
Year 1 Year 2 Year 3
Medical
Dental
Life
Total
Enter the annual totals into the spreadsheet.
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Business Insurance
By law, businesses are required to carry workers’ compensation insurance. Business liability insurance protects
your business against accidents such as fi re, ooding, burglary, etc. Business liability insurance is not required by
law but by contract. For example, most landlords require you to carry business liability insurance, as do banks and
governmental agencies with which you have a contract. Insurance and risk management are covered in more detail
in the managing risk chapter (Chapter 4).
Year 1 Year 2 Year 3
Workers’
Compensation
Business Liability
Total
Enter the annual totals into the spreadsheet.
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Worksheet
This is a scratch sheet for entering estimates and data that can then be entered in the spreadsheet.
Year 1 Year 2 Year 3
Income
Sales
Total Income 0.00 0.00 0.00
Cost of Goods Sold
Inventory Cost
Production Payroll Cost
Total COGS 0.00 0.00 0.00
Gross Profi t 0.00 0.00 0.00
Expense
Management Salaries
Payroll Taxes 0.00 0.00 0.00
Outside Services
Advertising and Promotion
Rent
O ce Supplies
Dues, Subscriptions, and Licenses
Travel
Meals and Entertainment
Automobile Expense
Utilities/Telephone
Insurance Auto
Insurance Group Medical
Business Insurance
Total Expense 0.00 0.00 0.00
Net Income 0.00 0.00 0.00
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