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3.
For school district, charter school, and employer group employees only: I haven’t received
a bill for my January 2017 life insurance premium yet. When will I get this?
Some employees who enrolled in life insurance for 2017 have not received a bill from MetLife yet for
their January 2017 premium. This is because not all life insurance enrollment forms could be
processed in the short time between the end of the life insurance open enrollment period (December
16, 2016) and MetLife’s monthly billing cycle.
Employees whose forms were still in process after the billing cycle ended did not receive a bill for
their January 2017 life insurance premium. As a result, those employees will see their January 2017
life insurance premium divided equally across the next three months (February, March, and April
2017) and added to their current monthly premium.
Example (for illustration purposes only): If your monthly life insurance premium is $21 and you
didn’t receive a bill for January, then $7 (your $21 January premium divided by 3) will be added to
your bill in February, March, and April. Your bill total for these three months will be $28—your
regular $21 premium plus $7 (one-third of the premium owed from January). In May, your monthly
life insurance premium will be $21 again.
To confirm your 2017 life insurance coverage and premium amounts, visit MetLife’s MyBenefits
website at www.mybenefits.metlife.com/wapebb
or call MetLife at 1-866-548-7139.
4.
Why are the 2017 premiums for the new MetLife employee-paid Optional Life Insurance
and Optional Accidental Death & Dismemberment (AD&D) Insurance higher than the 2016
premiums?
There are several reasons why the 2017 optional life and AD&D insurance premiums are higher than
the 2016 premiums:
• MetLife offers a one-time open enrollment opportunity and higher coverage amounts. During a
special, one-time open enrollment opportunity (November 1 – December 16, 2016), eligible
employees can enroll in or increase their Optional Life Insurance up to $500,000 with no health
questions or medical exam, or up to $1,000,000 with health questions and/or a medical exam.
The $500,000 amount is guaranteed, even if you’ve been turned down before for health reasons.
(The current life insurance carrier offers guaranteed Supplemental Life Insurance up to
$250,000 [if under age 60] or $100,000 [if age 60 or older]). MetLife offers higher coverage
amounts for spouses, state-registered domestic partners, and children, too.
To offer this special, one-time open enrollment opportunity and guaranteed higher coverage
amounts, we could not maintain the 2016 premiums. However, the 2017 premiums are still lower
than the premiums members paid in 2015 (see below).
• MetLife provides new services not available through the current life insurance carrier. These
include:
Customer Service representatives at 1-866-548-7139, Monday through Friday, 5 a.m. to 8
p.m. Pacific Time (except major holidays) to answer questions about your account, benefit
options, claims, beneficiaries, and billing.
24/7 automated customer support at 1-866-548-7139 to order forms, confirm coverage, and
verify beneficiaries.
24/7 online access to your insurance amounts and beneficiary information.