CREATED BY
EASTERN MASSASAUGA RATTLESNAKE
SPECIES SURVIVAL PLAN
®
IN ASSOCIATION WITH
AZA SNAKE TAXON ADVISORY GROUP
EASTERN
MASSASAUGA
RATTLESNAKE
(Sistrurus catenatus
catenatus)
CARE MANUAL
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
Association of Zoos and Aquariums
2
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
Published by the Association of Zoos and Aquariums in association with the AZA Animal Welfare
Committee
Formal Citation:
AZA Eastern Massasauga Rattlesnake SSP (2013). Eastern Massasauga Rattlesnake (Sistrurus
catenatus catenatus) Care Manual. Association of Zoos and Aquariums, Silver Spring: MD.
Original Completion Date:
July 2013
Authors and Significant contributors:
Andrew M. Lentini, PhD, Toronto Zoo
Joanne Earnhardt, PhD, Lincoln Park Zoo, Former AZA Eastern Massasauga SSP Coordinator
Reviewers:
Mike Maslanka, Smithsonian National Zoo
Randy Junge, Columbus Zoo and Aquarium
Jeff Jundt, Detroit Zoo
Mike Redmer, US Fish and Wildlife Service
Bob Johnson, Toronto Zoo
Fred Antonio, Orianne Society
AZA Staff Editors:
Debborah Colbert, PhD, Vice President, Animal Conservation
Candice Dorsey, PhD, Director, Animal Programs & Science
Maya Seaman, MS, Animal Care Manual Editor
Cover Photo Credits:
K. Ardill
Disclaimer:
This manual presents a compilation of knowledge provided by recognized animal experts
based on the current science, practice, and technology of animal management. The manual assembles
basic requirements, best practices, and animal care recommendations to maximize capacity for
excellence in animal care and welfare. The manual should be considered a work in progress, since
practices continue to evolve through advances in scientific knowledge. The use of information within this
manual should be in accordance with all local, state, and federal laws and regulations concerning the
care of animals. While some government laws and regulations may be referenced in this manual, these
are not all-inclusive nor is this manual intended to serve as an evaluation tool for those agencies. The
recommendations included are not meant to be exclusive management approaches, diets, medical
treatments, or procedures, and may require adaptation to meet the specific needs of individual animals
and particular circumstances in each institution. Commercial entities and media identified are not
necessarily endorsed by AZA. The statements presented throughout the body of the manual do not
represent AZA standards of care unless specifically identified as such in clearly marked sidebar boxes.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Table of Contents
Introduction .............................................................................................................................. 5
Taxonomic Classification ........................................................................................................ 5
Genus, Species, and Status ................................................................................................... 5
General Information ............................................................................................................... 5
Chapter 1. Ambient Environment ............................................................................................ 7
1.1 Temperature and Humidity ............................................................................................... 7
1.2 Light ................................................................................................................................. 8
1.3 Water and Air Quality ....................................................................................................... 8
1.4 Sound and Vibration ......................................................................................................... 8
Chapter 2. Habitat Design and Containment .........................................................................10
2.1 Space and Complexity ....................................................................................................10
2.2 Safety and Containment ..................................................................................................12
Chapter 3. Transport ...............................................................................................................15
3.1 Preparations ....................................................................................................................15
3.2 Protocols .........................................................................................................................16
Chapter 4. Social Environment ..............................................................................................18
4.1 Group Structure and Size ................................................................................................18
4.2 Influence of Others and Conspecifics ..............................................................................18
4.3 Introductions and Reintroductions ...................................................................................18
Chapter 5. Nutrition.................................................................................................................19
5.1 Nutritional Requirements .................................................................................................19
5.2 Diets ................................................................................................................................19
5.3 Nutritional Evaluations .....................................................................................................20
Chapter 6. Veterinary Care .....................................................................................................21
6.1 Veterinary Services .........................................................................................................21
6.2 Identification Methods .....................................................................................................22
6.3 Transfer Examination and Diagnostic Testing Recommendations ...................................23
6.4 Quarantine ......................................................................................................................23
6.5 Preventive Medicine ........................................................................................................26
6.6 Capture, Restraint, and Immobilization ............................................................................28
6.7 Management of Diseases, Disorders, Injuries and/or Isolation ........................................31
Chapter 7. Reproduction ........................................................................................................35
7.1 Reproductive Physiology and Behavior ...........................................................................35
7.2 Assisted Reproductive Technology .................................................................................35
7.3 Pregnancy and Birth ........................................................................................................36
7.4 Birthing Facilities .............................................................................................................36
7.5 Assisted Rearing .............................................................................................................36
7.6 Contraception ..................................................................................................................37
Chapter 8. Behavior Management ..........................................................................................38
8.1 Animal Training ...............................................................................................................38
8.2 Environmental Enrichment ..............................................................................................38
8.3 Staff and Animal Interactions ...........................................................................................39
8.4 Staff Skills and Training ...................................................................................................39
Chapter 9. Program Animals ..................................................................................................40
9.1 Program Animal Policy ....................................................................................................40
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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9.2 Institutional Program Animal Plans ..................................................................................41
9.3 Program Evaluation .........................................................................................................42
Chapter 10. Research .............................................................................................................43
10.1 Known Methodologies ...................................................................................................43
10.2 Future Research Needs ................................................................................................44
Chapter 11. Confiscations ......................................................................................................46
11.1 Confiscations .................................................................................................................46
Acknowledgements ................................................................................................................47
References ..............................................................................................................................48
Appendix A: Accreditation Standards by Chapter ................................................................51
Appendix B: Acquisition/Disposition Policy .........................................................................54
Appendix C: Recommended Quarantine Procedures ..........................................................58
Appendix D: Program Animal Policy and Position Statement .............................................60
Appendix E: Developing an Institutional Program Animal Policy .......................................64
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Introduction
Preamble
AZA accreditation standards, relevant to the topics discussed in this manual, are highlighted in boxes
such as this throughout the document (Appendix A).
AZA accreditation standards are continuously being raised or added. Staff from AZA-accredited
institutions are required to know and comply with all AZA accreditation standards, including those most
recently listed on the AZA website (http://www.aza.org) which might not be included in this manual.
Taxonomic Classification
Table 1. Taxonomic classification for eastern massasauga rattlesnake
Classification
Taxonomy
Kingdom
Animalia
Phylum
Chordata
Class
Sauropsida
Order
Squamata
Suborder
Serpentes
Family
Viperidae
Genus, Species, and Status
Table 2. Genus, species, and status information for eastern massasauga rattlesnake
Genus
Species
Common Name
IUCN Status
AZA Status
Sistrurus
catenatus
Eastern Massasauga
Rattlesnake
--
SSP
General Information
The information contained within this Animal Care Manual (ACM) provides a compilation of animal
care and management knowledge that has been gained from recognized species experts, including AZA
Taxon Advisory Groups (TAGs), Species Survival Plan
®
Programs (SSPs), Studbook Programs,
biologists, veterinarians, nutritionists, reproduction physiologists, behaviorists and researchers. They are
based on the most current science, practices, and technologies used in animal care and management
and are valuable resources that enhance animal welfare by providing information about the basic
requirements needed and best practices known for caring for ex situ Eastern massasauga rattlesnake
populations. This ACM is considered a living document that is updated as new information becomes
available and at a minimum of every five years.
Information presented is intended solely for the education and training of zoo and aquarium personnel
at AZA-accredited institutions. Recommendations included in the ACM are not exclusive management
approaches, diets, medical treatments, or procedures, and may require adaptation to meet the specific
needs of individual animals and particular circumstances in each
institution. Statements presented throughout the body of the
manuals do not represent specific AZA accreditation standards of
care unless specifically identified as such in clearly marked
sidebar boxes. AZA-accredited institutions which care for Eastern
massasauga rattlesnake must comply with all relevant local,
state, and federal wildlife laws and regulations; AZA accreditation
standards that are more stringent than these laws and regulations
must be met (AZA Accreditation Standard 1.1.1).
The ultimate goal of this ACM is to facilitate excellent eastern massasauga rattlesnake management
and care, which will ensure superior eastern massasauga rattlesnake welfare at AZA-accredited
institutions. Ultimately, success in our eastern massasauga rattlesnake management and care will allow
AZA Accreditation Standard
(1.1.1) The institution must comply with all
relevant local, state, and federal wildlife
laws and regulations. It is understood
that, in some cases, AZA accreditation
standards are more stringent than
existing laws and regulations. In these
cases the AZA standard must be met.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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AZA-accredited institutions to contribute to Eastern massasauga rattlesnake conservation, and ensure
that eastern massasauga rattlesnakes are in our future for generations to come.
The eastern massasauga rattlesnake is a small stout rattlesnake (47.276 cm) that is found in
Ontario, New York, Pennsylvania, Ohio, Michigan, Indiana, Illinois, Wisconsin, Minnesota, Iowa and
Missouri (Conant & Collins, 1991). The typical pattern of the massasauga consists of dark brown blotches
on the back and three rows of alternating blotches on the side over a grey background.
The massasauga is a member of the pit viper subfamily, the Crotalinae (Family Viperidae). The pit
vipers are venomous snakes that possess paired heat sensing facial pits located slightly below, and
between the eye and the nostril (Klauber, 1956). Neural signals from the spatial arrangement of infrared
receptors in the pit organs are integrated with visual information in the brain’s tectum, suggesting that the
pit organs are infrared imaging devices rather than simple thermal receptors. The pit organs are
exceptionally sensitive and respond to thermal radiation and allow the snake to detect thermal differences
between an object and its surroundings of 0.0030.005 °C (32 °F) (Bullock & Diecke, 1956). Facial pits
are used to aid in prey acquisition and may also play a role in defensive behavior and in thermoregulatory
behavior (Krochmal & Bakken, 2003).
Rattle: The characteristic rattle is composed of interlocking rings of keratin (stratum corneum) at the end
of the tail. Each time the snake sheds its skin, a new segment is added to the rattle. Specialized tail
muscles vibrate the rattle at a rate of 20100 Hz thus producing the distinctive buzzing sound from 220
kHz (Klauber, 1956; Fenton & Licht, 1990). The primary function of the rattle is defensive. Klauber (1956)
documented a multi-layered pattern of behavior when a rattlesnake is disturbed. He described how a
snake remains silent; relying on crypsis to remain undetected even when a potential threat is only a short
distance away. Once the rattlesnake has been disturbed, it will begin to rattle. If the disturbance
continues, the snake will try to retreat. If the disturbance or perceived threat is imminent and retreat is not
possible, it will change its posture and adopt the characteristic S-shape that readies it for a strike. This
escalating pattern of behavioral response to a threat illustrates that rattlesnakes are shy snakes and
prefer to remain motionless and undetected in order to avoid harm.
Status: The massasauga is considered a species at risk of extinction and is listed as Endangered,
Threatened, or Of Special Concern throughout its range. In Canada, massasaugas were listed as a
threatened species by the Committee on the Status of Endangered Wildlife in 1991 (Beltz, 1993). The
massasauga is the only extant venomous snake found in Ontario and has been the subject of a
comprehensive conservation and education effort in the province since the late 1980s (Johnson, 1993). In
the United States it is a Candidate Species (United States Fish and Wildlife Service, 2012). It is listed as
Endangered in Illinois, Indiana, Iowa, Minnesota, Missouri, New York, Ohio, Pennsylvania and Wisconsin;
and of Special Concern in Michigan.
Conservation: This high profile species has also been the focus of ongoing research into its ecology and
natural history throughout its range. The results of this research are used by wildlife managers to optimize
land management practices, improve habitat, and potentially affect the recovery of this species (Jaworski,
1993; Johnson & Breisch, 1999; Kingsbury, 1999; Reinert & Bushar, 1993).
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Chapter 1. Ambient Environment
1.1 Temperature and Humidity
Animal collections within AZA-accredited institutions must be
protected from weather detrimental to their health (AZA
Accreditation Standard 1.5.7). Animals not normally exposed to
cold weather/water temperatures should be provided heated
enclosures/pool water. Likewise, protection from excessive cold
weather/water temperatures should be provided to those animals normally living in warmer climates/water
temperatures.
Temperature is one of the most important factors affecting living organisms, particularly for
ectotherms such as reptiles. Temperature influences metabolic rate by affecting not only the rate of
various biochemical reactions, it also affects the cellular environment in which they take place. For the
most part, animals regulate body temperature to limit the disrupting effects of temperature variation. The
majority of endothermic and ectothermic vertebrates appear to differ only in the degree of temperature
homeostasis (Hutchinson et al., 1979; Varghese & Pati, 1996). Thermoregulation is essential to many
physiological and ecological processes in ectothermic vertebrates. Body temperature directly affects
fitness by influencing metabolic rate, which in turn has an effect on foraging, feeding, energy use, and can
also influence other biological processes such as growth, development, reproduction and healing.
Thermoregulation is achieved by both physiological and behavioral means. Behavioral
thermoregulation is a low energy means of controlling Tb using refined behavior patterns that regulate the
intake and loss of heat.
Massasauga rattlesnakes, as ectothermic vertebrates, by definition, rely almost exclusively on
behavioral thermoregulation to obtain heat required to maintain Tb from their environment. The exhibit
environment should therefore provide massasauga rattlesnakes with the thermal landscape to allow for
behavioral thermoregulation.
An ambient temperature range of 2232 °C (7190 °F) should be offered, with a specific hot spot
(3034 °C [8693 °F]). This will provide a thermal gradient that allows the snake to select desired
temperatures for proper behavior thermoregulation. Each holding area should have a thermometer to
monitor changes in temperature. A humidity of 5070% is desirable. Natural substrates also help increase
humidity, which is important for ecdysis.
During winter months, ambient temperatures can drop to 1822 °C (6471 °F) in the enclosure, but a
basking spot should still be available. Temperatures can be further lowered in order to simulate
hibernation/brumation. Such cooling can be potentially dangerous for snakes and care should be
exercised when cooling snakes for extended periods. Hibernation protocols are variable, however
animals should be in good condition, clinically healthy, and well hydrated before they are put into
hibernation. They should be maintained in an environment with sufficient humidity and should have
access to water (Dutton & Taylor, 2003). Blood samples should be collected on arousal for measuring
plasma uric acid levels, and if levels are high, fluid therapy should be implemented.
A common feature of natural hibernation sites across the
range seems to be access to the unfrozen portion of the water
table (Johnson, 1995). A high humidity hibernation environment
reduces the dehydrating effects of cool air. However, substrates
should not be wet with hibernating massasaugas, since this may
increase the likelihood of skin infection. A shallow water dish
large enough for the snake to soak in should be provided. Wild
massasaugas have been reported to hibernate submerged in
water this may be a strategy to prevent dehydration or buffer
temperature changes. In zoos and aquariums, hibernating snakes
offered a water bowl, will occasionally submerge in the water
during hibernation. This may be a mechanism that aids in
avoiding dehydration. At low temperatures snakes will be unable
to digest food. Therefore, snakes should be fasted for 2–3 weeks
prior to cooling in order to ensure their digestive tract is empty
AZA Accreditation Standard
(1.5.7) The animal collection must be
protected from weather detrimental to
their health.
AZA Accreditation Standard
(10.2.1) Critical life-support systems for
the animal collection, including but not
limited to plumbing, heating, cooling,
aeration, and filtration, must be equipped
with a warning mechanism, and
emergency backup systems must be
available. All mechanical equipment
should be under a preventative
maintenance program as evidenced
through a record-keeping system. Special
equipment should be maintained under a
maintenance agreement, or a training
record should show that staff members
are trained for specified maintenance of
special equipment.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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AZA Accreditation Standard
(1.5.9) The institution must have a regular
program of monitoring water quality for
collections of fish, pinnipeds, cetaceans,
and other aquatic animals. A written
record must be maintained to document
long-term water quality results and
chemical additions.
before temperatures are lowered.
AZA institutions with exhibits which rely on climate control must have critical life-support systems for
the animal collection and emergency backup systems available, while all mechanical equipment should
be included in a documented preventative maintenance program. Special equipment should be
maintained under a maintenance agreement or records should indicate that staff members are trained to
conduct specified maintenance (AZA Accreditation Standard 10.2.1).
Environmental control (i.e., heating and air-conditioning) should be maintained as per the individual
institution’s standard operating procedures. Since appropriate temperature is vital to the well being of
massasauga rattlesnakes, heating and cooling systems should be monitored throughout the day by
appropriate staff (e.g., animal care staff, maintenance staff, security, etc.).
1.2 Light
Careful consideration should be given to the spectral, intensity, and duration of light needs for all
animals in the care of AZA-accredited zoos and aquariums. The use of quality lighting will help meet the
physiological requirements of snakes and promotes natural behavior. Quality lighting also allows for
thermoregulation, promotes plant growth and contributes to exhibit aesthetics.
General lighting for holding cages can be provided by 40-watt double strip fluorescent light fixture
suspended approximately 20 cm (7.8 in.) above holding cages. Using a black light or similar UV
producing bulb in this setup will provide low intensity UV for snakes housed in small holding tanks.
Exhibit lighting can be used to provide good quality light, heat and UV. Basking sites can be provided
using incandescent lamps, ceramic heat emitters or substrate heaters. UV lighting selection should be
based on the size of the exhibit and the distance the lamps are from the animals and can be evaluated
using a UV meter. See Burger et al. (2007), Gehrmann (1987) and Gehrmann et al. (2004) for details on
the use of UV lighting in reptile husbandry.
The photoperiod should mimic the natural photoperiod experienced by massasauga. During winter,
the photophase should be 9 hours and the scotophase 15 hours. During summer, the photophase should
be 15 hours and scotophase 9 hours.
1.3 Water and Air Quality
AZA-accredited institutions must have a regular program of
monitoring water quality for collections of aquatic animals and a
written record must document long-term water quality results and
chemical additions (AZA Accreditation Standard 1.5.9). Monitoring
selected water quality parameters provides confirmation of the
correct operation of filtration and disinfection of the water supply
available for the collection. Additionally, high quality water
enhances animal health programs instituted for aquatic
collections.
Fresh water should be offered daily. Large water bowls or pools that allow the snake to fully
submerge should be provided. Periodic heavy misting and soaking will be beneficial to encourage
drinking and increase humidity. Depending on the exhibit or holding set-up, heavy misting can be done
every 310 days. When misting heavily, ensure that the environment dries out thoroughly within 4872
hours to avoid potential skin and respiratory infections.
Air exchange rates required in reptile exhibits and holdings are much lower than those recommended
for mammals. Excessive air exchange rates can lead to problems maintaining adequate temperature and
humidity for reptiles. Draft-free air exchanges in the range of 28 per hour should be sufficient for rooms
containing massasaugas.
1.4 Sound and Vibration
Consideration should be given to controlling sounds and vibrations that can be heard by animals in
the care of AZA-accredited zoos and aquariums. Snakes are able to detect both airborne and ground-
borne vibrations using both the body surface and inner ear; however snakes appear to be more sensitive
to ground-borne vibrations (Young, 2003). Although snakes have a limited auditory sensitivity range from
approximately 501,000 Hz compared to human hearing of 1518,000 Hz (Wever, 1978), prolonged
exposure to excessive noise and vibration should be avoided.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Potential sources of sound/vibration that may pose a problem include pumps or compressors
mounted near a holding or exhibit area. Such equipment should not be installed near in close proximity to
rattlesnake housing. Portable holding and exhibit tanks can be placed on a cushioning material such as
foam rubber or rigid foam (expanded polystyrene) insulation in order to minimize the effects of vibrations.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Chapter 2. Habitat Design and Containment
2.1 Space and Complexity
Careful consideration should be given to exhibit design so
that all areas meet the physical, social, behavioral, and
psychological needs of the species. Animals should be displayed,
whenever possible, in exhibits replicating their wild habitat and in
numbers sufficient to meet their social and behavioral needs (AZA
Accreditation Standard 1.5.2).
Holding enclosures used to house massasaugas should be at
least as long as the snake and half as wide. The enclosure should
offer adequate ventilation. A simple shelter or hide box should be available as a secure hiding place. A
simple, easily removable substrate (e.g., newspaper) is suitable for off-exhibit housing. Natural substrates
including sand, soil, mulch, coconut husks/coir, and leaf litter are often used in exhibits. Snakes, which
will be kept in zoos indefinitely, should have access to a larger space in which a normal array of behavior
may occur.
AZA Accreditation Standard
(1.5.2) Animals should be displayed,
whenever possible, in exhibits replicating
their wild habitat and in numbers sufficient
to meet their social and behavioral needs.
Display of single specimens should be
avoided unless biologically correct for the
species involved.
Figure 2. Massasauga in a naturalistic setting and off-exhibit holdings. The exhibit
measures 91.4 cm x 116.8 cm x 106.7 cm (36 in. x 46 in. x 42 in.). Lighting, heat, and
UV elements are provided by fluorescent and incandescent or halogen lighting from
above. Fresh water trickles through the water feature nonstop. The off-exhibit enclosure
is the same as those described for hibernation utilizing fluorescent strip lights from
above the enclosure.
Photos courtesy of J. Jundt
Figure 1. Examples of on-exhibit and off-exhibit housing for massasaugas.The display tank on the left is 61 cm x 30.5
cm x 31.8 cm (24 in. x 12 in. x 12.5 in.). It has both fluorescent (20 W) and halogen (18 W) lighting. The off-exhibit
holding area is a standard polycarbonate box with a mesh lid and lock.
Photos courtesy of Y. Clippinger
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Figure 3. A mixed species snake exhibit. This zoo houses a massasauga with a timber rattlesnake.
They use small river rock as a substrate, adding leaf litter in the fall. The enclosure is heated from
above with one infrared 250 W bulb. Lighting is provided by incandescent room lighting and
supplemented with a 60 cm (24 in.) fluorescent light above the enclosure. The enclosure's internal
dimensions are 138 cm x 96.5 cm x 155 cm (54.5 in. x 38 in. x 61 in.).
Photos courtesy of B. Harrison
Figure 4. A planted multispecies massasaugas exhibit. Massasaugas at this zoo are exhibited in a multi-species
enclosure together with Pituophis catenifer sayi, Elaphe vulpina vulpine, and Terrapene ornata. The enclosure is
constructed of fiberglass and measures 72 cm x 48 cm x 48 cm (6 ft x 4 ft x 4 ft). The substrate consists of a
sand/gravel mixture. The plantings consist of grasses and native prairie perennial flowers. Lighting is provided
by two eight-foot long dual fluorescent light fixtures equipped with cool white bulbs. Heat and UV are provided
via a 160 W Active UV bulb.
Photos courtesy of M. Wanner
Figure 5. Off-exhibit massasauga enclosures. Massasaugas maintained off-exhibit in Neodesha ABS
enclosures. The overall dimensions of the enclosure are 122 cm x 61 cm x 46 cm (4 ft x 2 ft x 1.5 ft) and it is
divided into two units. Carefresh
®
recycled newspaper bedding is used as substrate and each unit is provided
with rocks, a hide box, and a water bowl. Lighting consists of a double T12 48 in. shop light with two Verilux
bulbs. Flexwatt heat affixed to the bottom of the enclosure can be utilized for supplementary heat.
Photos courtesy of J. Adamski
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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AZA Accreditation Standard
(11.5.3) Institutions maintaining
potentially dangerous animals (e.g. large
carnivores, large reptiles, medium to large
primates, large hoofstock, killer whales,
sharks, venomous animals, and others,
etc.) must have appropriate safety
procedures in place to prevent attacks
and injuries by these animals. Appropriate
response procedures must also be in
place to deal with an attack resulting in an
injury. These procedures must be
practiced routinely per the emergency drill
requirements contained in these
standards. Whenever injuries result from
these incidents, a written account
outlining the cause of the incident, how
the injury was handled, and a description
of any resulting changes to either the
safety procedures or the physical facility
must be prepared and maintained for five
years from the date of the incident.
The same careful consideration regarding exhibit size and
complexity and its relationship to the massasauga’s overall well-
being must be given to the design and size all enclosures,
including those used in exhibits, holding areas, hospital, and
quarantine/isolation (AZA Accreditation Standard 10.3.3).
It is recommended that short term holding enclosures used to
house a snake should be at least 30 cm x 60 cm x 30 cm (11.8
in. x 24 in. 11.8 in.) high. The top of the container should be
screened to offer adequate ventilation. A simple shelter or hide
box should be available as a secure hiding place. A simple,
easily removable substrate (e.g., newspaper) is suitable for off-
exhibit housing.
2.2 Safety and Containment
Massasauga rattlesnakes are venomous animals that are not
suitable for free range exhibits where they will be in contact with
the visiting public. AZA-accredited institutions that care for
potentially dangerous animals, such as venomous snakes, must
have appropriate safety procedures in place to prevent attacks
and injuries by these animals and appropriate response
procedures must also be in place to deal with an attack resulting
in an injury (AZA Accreditation Standard 11.5.3).
All emergency safety procedures must be clearly written,
provided to appropriate staff and volunteers, and readily
available for reference in the event of an actual emergency (AZA
Accreditation Standard 11.2.4). AZA-accredited institutions must
have a communication system that can be quickly accessed in
case of an emergency (AZA Accreditation Standard 11.2.6).
AZA-accredited institutions must also ensure that written
protocols define how and when local police or other emergency
agencies are contacted and specify response times to
emergencies (AZA Accreditation Standard 11.2.7)
Staff training for emergencies must be undertaken and
records of such training maintained. Security personnel must be
trained to handle all emergencies in full accordance with the
policies and procedures of the institution and in some cases, may
be in charge of the respective emergency (AZA Accreditation Standard 11.6.2). Animal injury emergency
response drills must be practiced routinely to ensure that the institution’s staff know their duties and
AZA Accreditation Standard
(10.3.3) All animal enclosures (exhibits,
holding areas, hospital, and
quarantine/isolation) must be of a size
and complexity sufficient to provide for
the animal’s physical, social, and
psychological well-being; and exhibit
enclosures must include provisions for the
behavioral enrichment of the animals.
AZA Accreditation Standard
(11.2.4) All emergency procedures must
be written and provided to staff and,
where appropriate, to volunteers.
Appropriate emergency procedures must
be readily available for reference in the
event of an actual emergency. These
procedures should deal with four basic
types of emergencies: fire,
weather/environment; injury to staff or a
visitor; animal escape.
Figure 6. Naturalistic exhibit for massasaugas. This massasauga exhibit is approximately 3 m x 1 m x 1.5 m (10 ft
x 3 ft x 5 ft), and is setup to represent the exposed bedrock of Georgian Bay region of Canada. Substrate is
coconut husk and mulch. Natural rocks, logs, and artificial plants are used for decoration and shelter. Lighting is
provided by fluorescent and halogen bulbs.
Photos courtesy of C. Cox
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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AZA Accreditation Standard
(11.5.2) All areas housing venomous
animals, or animals which pose a serious
threat of catastrophic injury and/or death
(e.g. large carnivores, large reptiles,
medium to large primates, large
hoofstock, killer whales, sharks,
venomous animals, and others, etc.) must
be equipped with appropriate alarm
systems, and/or have protocols and
procedures in place which will notify staff
in the event of a bite injury, attack, or
escape from the enclosure. These
systems and/or protocols and procedures
must be routinely checked to insure
proper functionality, and periodic drills
must be conducted to insure that
appropriate staff members are notified
AZA Accreditation Standard
(11.2.5) Live-action emergency drills must
be conducted at least once annually for
each of the four basic types of emergency
(fire; weather/environment appropriate to
the region; injury to staff or a visitor;
animal escape). Four separate drills are
required. These drills must be recorded
and evaluated to determine that
procedures are being followed, that staff
training is effective, and that what is
learned is used to correct and/or improve
the emergency procedures. Records of
these drills must be maintained and
improvements in the procedures
documented whenever such are
identified.
responsibilities and know how to handle venomous bite
emergencies properly if they occur. All drills need to be recorded
and evaluated to ensure that procedures are being followed, that
staff training is effective, and that what is learned is used to
correct and/or improve the emergency procedures. Records of
these drills must be maintained and improvements in the
procedures duly noted whenever such are identified (AZA
Accreditation Standard 11.2.5).
Individual institutions should develop and follow their own
emergency and dangerous animal policies. Venomous reptile
procedures are very specific to each institution depending on
staff availability, training and even local and provincial/state
health and safety regulations (e.g., each institution should have
its own alarm system, response protocol, lock-out protocol, etc.).
Animal exhibits and holding areas in all AZA-accredited
institutions must be secured to prevent unintentional animal
egress (AZA Accreditation Standard 11.3.1). Exhibits in which
the visiting public is not intended to have contact with animals,
such as with the massasauga rattlesnake, some means of
deterring public contact with animals must be in place (AZA
Accreditation Standard 11.3.6).
Holding and exhibit areas housing venomous snakes should
be clearly labeled as such. Containers and snake areas should
be labeled and list the species (scientific and common name)
and number of animals present. All animal exhibits and holding
areas must be secured to prevent unintentional animal egress
(AZA Accreditation Standard 11.3.1), therefore, exhibit design
must be considered carefully because all snakes are capable of
squeezing through very narrow openings. Furthermore,
massasaugas are livebearers, therefore enclosures should not
have any gaps or holes over 3 mm (1/8 in.) that could serve as
escape routes for neonates. Any potential escape routes (e.g.,
ventilation, plumbing, door jams, etc.) should be sealed. All
holding containers should be secure and holding and exhibit
areas should be kept locked with restricted access. Emergency
lighting is also necessary in the event of a power outage.
All areas housing venomous snakes must be equipped with
appropriate alarm systems, and/or have protocols and
procedures in place which will notify staff in the event of a bite
injury, attack, or escape from the enclosure. These systems
and/or protocols and procedures must be routinely checked to
insure proper functionality, and periodic drills must be conducted
to ensure that appropriate staff members are notified (AZA
Accreditation Standard 11.5.2).
Minimizing the possibility of snakebite can be achieved by
restricting access to venomous snake areas to those who have
received training in handling and working around venomous
snakes. Further, adequate handling equipment such as snake
hooks, capture tongs, catch boxes, transport boxes, restraint
tubes, and holding cages should be available. A two-person
policy that ensures backup staff is available during hands on
restraint or handling is common in many institutions.
Procedures to deal with snakebite should be established and
posted in all areas where venomous snakes are kept. These
include an emergency response system (i.e., a reliable alarm
system) and written response procedure that contains contact
AZA Accreditation Standard
(11.3.1) All animal exhibits and holding
areas must be secured to prevent
unintentional animal egress.
AZA Accreditation Standard
(11.3.6) In areas where the public is not
intended to have contact with animals,
some means of deterring public contact
with animals (e.g., guardrails/barriers)
must be in place.
AZA Accreditation Standard
(11.6.2) Security personnel, whether staff
of the institution, or a provided and/or
contracted service, must be trained to
handle all emergencies in full accordance
with the policies and procedures of the
institution. In some cases, it is recognized
that Security personnel may be in charge
of the respective emergency (i.e.,
shooting teams).
AZA Accreditation Standard
(11.2.7) A written protocol should be
developed involving local police or other
emergency agencies and include
response times to emergencies.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
Association of Zoos and Aquariums
14
phone numbers for supervisory staff and emergency services. The
snakebite procedure should be tested on a regular basis.
It is the responsibility of the institution to verify that
appropriate antivenins are available locally for all venomous
species maintained at their institution, and for which antivenin is
produced. Institutions may rely on the antivenin supply of local
hospitals and treatment facilities, but it is also the institution’s
responsibility to guarantee that these inventories are maintained
adequately. Such arrangements must be documented (AZA
Accreditation Standard 11.5.1).
AZA Accreditation Standard
(11.5.1) Institutions maintaining
venomous animals must have appropriate
antivenin readily available, and its
location must be known by all staff
members working in those areas. An
individual must be responsible for
inventory, disposal/replacement, and
storage of antivenin
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Chapter 3. Transport
3.1 Preparations
Animal transportation must be conducted in a manner that
adheres to all laws, is safe, and minimizes risk to the animal(s),
employees, and general public (AZA Accreditation Standard
1.5.11). Safe animal transport requires the use of appropriate
conveyance and equipment that is in good working order.
Cloth bags are commonly used to contain snakes. Since
snakes can deliver a bite through a cloth bag, transporting
venomous snakes in cloth bags alone is not recommended. An
additional level of containment should be used. Placing a snake bag in a secure box or crate will ensure
the safe transport of the animal.
Snake bags should be as large as possible (king size pillow cases work well). Snake bags should be
carefully inspected for wear and tear (i.e., holes) prior to use. Snakes should not be transported in cages
with heavy items (e.g., decorative rocks, water bowls) that might shift and cause injury.
The equipment s provide for the adequate containment, life support, comfort, temperature control,
food/water, and safety of the animal(s). The IATA Live Animals Regulations set a worldwide standard for
the transport of venomous snakes. These specify a triple containment of venomous snakes. Translucent
snake bags are available that allow for visual inspection of an animal. The snake bag containing the
snake should be securely closed (i.e., tied knot further secured with a cable tie). The bag should then be
placed in a clear containerto allow for inspectionand then placed within a labeled crate.
Containers should be ventilated, and if exposed to temperature extremes (i.e., direct sun or winter
chill) they should be insulated. Ventilation holes should be small enough (or covered with fine mesh) to
prevent the snake from biting through the hole and to prevent the escape of any newborn snakes.
Safe transport also requires the assignment of an adequate number of appropriately trained
personnel (by institution or contractor) who are equipped and prepared to handle contingencies and/or
emergencies that may occur in the course of transport. Planning and coordination for animal transport
requires good communication among all affected parties, plans for a variety of emergencies and
contingencies that may arise, and timely execution of the transport. At no time should the animal(s) or
people be subjected to unnecessary risk or danger.
A two-person policy that ensures backup staff is available during hands on restraint or handling is
common in many institutions.
AZA Accreditation Standard
(1.5.11) Animal transportation must be
conducted in a manner that is safe, well-
planned and coordinated, and minimizes
risk to the animal(s), employees, and
general public. All applicable local, state,
and federal laws must be adhered to.
Figure 7. A transport box for venomous snakes.
Photo courtesy of C. Cox
3.2 Protocols
Transport protocols should be well defined and clear to all animal care staff.
Bagging: When placing a snake in a snake bag, the bag should not be held open by hand. The bag
should be held open using Pilstrom tongs (i.e., long handled animal tongs), by a specially designed snake
bagging system (e.g., Midwest Tongs), or by draping the bag over a bucket. Once the snake has been
transferred to the bag with a snake hook or tong, the snake should be isolated at the bottom of the bag so
that the bag can be knotted shut. There are different techniques available for this.
If using a bag and tongs or a bagging system, place the bag with the snake in it on a flat surface and
isolate a snake at the bottom of the bag in order to tie it. This is accomplished by laying a long solid object
(e.g., broom handle, snake hook, etc.) across the bag so that the snake cannot crawl beneath this barrier
to the open end of the bag. Slide the barrier towards the rear of the bag so that the snake is isolated as
far as possible from the end where hands are tying a knot.
If using a bucket, the snake can be isolated at the bottom of the bag by pulling the open end of the
bag across the bucket lip and placing a lid on the bucket over the bag creating a barrier that the snake
cannot pass. The open end of the bag will be outside the bucket where it can be knotted safely.
To untie the bag, these procedures should be reversed so that the snake will be isolated at one end
of the bag while the knot is untied. To facilitate the release of a snake from a bag, the corners can be
sewn to create “hot corners.” This provides a rounded bottom to the bag and leaves material at the
corners that can be grasped with tongs when releasing a snake. See Figures 810 for details.
Figure 8. Bagging a massasauga. Using a bag, a bucket, a snake
hook, and tongs to restrain a massasauga.
Photo courtesy of C. Cox
Figure 9. Securing a massasauga. Knotting the bag while using the
hook to isolate the snake’s movement.
Photo courtesy of C. Cox
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
Association of Zoos and Aquariums
17
Figure 10. Securing a massasauga without a hook. Using a bucket lid
to isolate the snake so the bag can be tied safely.
Photo courtesy of C. Cox
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
Association of Zoos and Aquariums
18
Chapter 4. Social Environment
4.1 Group Structure and Size
Careful consideration should be given to ensure that animal group structures and sizes meet the
social, physical, and psychological well-being of those animals and facilitate species-appropriate
behaviors.
Massasaugas have been successfully housed in a variety of social configurations. Individual animals,
mixed sex, and single sex groups can be housed for long periods without apparent problems. These
snakes appear to be very tolerant of conspecifics. Rattlesnakes are often communal hibernators and
there are no known reports of injurious interactions between animals. Depending on the size of the
enclosure several snakes of mixed sexes and ages can be kept together. For example, an exhibit with 3
m
2
(32 ft
2
) floor space can accommodate up to 6 adult massasauga.
Males housed together may engage in ritualized combat. This is an innate behaviour and there are no
associated injuries. In fact, it is thought that such combat behavior may be beneficial to induce breeding
in the species.
4.2 Influence of Others and Conspecifics
Animals cared for by AZA-accredited institutions are often found residing with conspecifics, but may
also be found residing with animals of other species. Mixed exhibits should include sufficient thermal
resources (basking spots) and shelter areas to accommodate each animal individually.
Mixed species exhibits with massasauga have been attempted. Massasaugas have been
successfully housed with other snake species including bull snakes, fox snakes, hognose snakes, and
milk snakes. The potential for parasite and disease transmission should be considered. For example,
turtles can be sub-clinical carriers of Entamoeba invadens that can cause severe illness and death in
snakes. Complete parasitology and disease screening should be carried out before species are mixed.
Massasaugas do not appear to engage in any social interaction with humans. They generally view
humans as potential predators and can reactive defensively to a human caretaker. This type of reaction
varies with the individual snake. Some individuals are quite sedate and do not react while others may
react by rattling and adopting a defensive pose in which it is ready to strike out. To minimize these
behaviors, keepers should approach snakes gradually as not to surprise or startle them.
4.3 Introductions and Reintroductions
Managed care for and reproduction of animals housed in AZA-accredited institutions are dynamic
processes. Animals born in or moved between and within institutions require introduction and sometimes
reintroductions to other animals. It is important that all introductions are conducted in a manner that is
safe for all animals and humans involved.
Introducing massasauga to each other is fairly straightforward. Individuals can be introduced on
exhibit or in holding tanks. Animals can be released from a bag directing into the zoo/aquarium habitat or
can be transferred by transport box or by hooking them from a holding container directly into the new
enclosure. There is no need for gradual introductions. These snakes are not aggressive and very tolerant
towards each other. Multiple males may be kept together without problems. Males may engage in
ritualized combat, but will not harm each other.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Chapter 5. Nutrition
5.1 Nutritional Requirements
A formal nutrition program is recommended to meet the
nutritional and behavioral needs of all massasauga (AZA
Accreditation Standard 2.6.2). Diets should be developed using
the recommendations of nutritionists, the Nutrition Scientific
Advisory Group (NAG) feeding guidelines
(http://www.nagonline.net/Feeding%20Guidelines/feeding_guideli
nes.htm), and veterinarians as well as AZA Taxon Advisory Groups (TAGs), and Species Survival Plan
®
(SSP) Programs. Diet formulation criteria should address the animal’s nutritional needs, feeding ecology,
as well as individual and natural histories to ensure that species-specific feeding patterns and behaviors
are stimulated.
Massasauga feed on a variety of whole vertebrate prey. Weatherhead et al. (2009) found that adult
massasaugas prey primarily on small mammals and that neonates also include snakes in their diet.
Species identified as prey of wild massasaugas include masked shrew (Sorex cinereus), meadow
jumping mouse (Zapus hudsonicus), Northern short-tailed shrew (Blarina brevicauda), deer mouse
(Peromyscus maniculatus), boreal redback vole (Clethrionomys gapperi), meadow vole (Microtus
pennsylvanicus), Eastern chipmunk (Tamias striatus), Northern flying squirrel (Glaucomys sabrinus), red
squirrel (Tamiasciurus hudsonicus), Eastern fox squirrel (Sciurus niger), snowshoe hare (Lepus
americanus), Eastern cottontail (Sylvilagus floridanus). Shepard et al. (2004) examined prey preference
of neonate massasauga and found they demonstrated a preference for snake prey, disinterest in anuran
and insect prey and indifference toward mammal prey. They also reported that free-ranging neonates
prey on Southern short-tailed shrews (Blarina carolinensis) which are smaller than most mammals preyed
upon by older age classes and would be easier for neonates to ingest.
It is often assumed that the nutrient profile of whole prey is complete, but it should be noted that the
nutrient composition can vary within species, life stage, and some species' nutrient composition can vary
with diet. Whole mice are most commonly used as a food item. Varying the species and life stage of prey
item offered may be beneficial. In order to add variety to the zoo diet, other food items such as birds (e.g.,
quail or chicken chicks) can be offered occasionally. Massasaugas are commonly fed every two weeks at
all life stages. Young snakes under 1 year of age can be offered food once a week if a faster growth rate
is desired to meet exhibit or breeding goals. Prey animals can be offered as freshly killed or previously
frozen. Live prey animals have been known to seriously injure snakes and are not recommended.
Steatitis, fat necrosis, and muscular degeneration have been reported as clinical and pathological signs of
vitamin E deficiency in snakes (Dierenfeld, 1989). Supplementing frozen mice with vitamin E may prevent
fat metabolism problems that can be life threatening to the snake. 1015 IU of vitamin E can be inserted
(as a capsule or tablet) or injected (as a liquid) into the thawed mouse before feeding it to the snake. The
size of the prey item depends on the size of the snake. A prey item weighing approximately 510% of the
snake’s body weight should be adequate for most snakes. Prey items should be fresh or fresh-frozen,
stored appropriately and thawed in cool temperatures to ensure they present a wholesome diet with no
sign of rancidity. To prevent parasite problems, do not feed any food items originating from the wild.
Fresh, clean water should be available at all times.
5.2 Diets
The formulation, preparation, and delivery of all diets must be
of a quality and quantity suitable to meet the animal’s
psychological and behavioral needs (AZA Accreditation Standard
2.6.3). Food should be purchased from reliable, sustainable and
well-managed sources. The nutritional analysis of the food should
be regularly tested and recorded.
Individual institutions should follow their own diet acquisition,
quality, storage and preparation policies. The most common prey
species used in zoos is the laboratory mouse which was derived
from the common house mouse, Mus musculus. Occasionally bird
chicks (quail and chicken) can also be offered.
AZA Accreditation Standard
(2.6.2) A formal nutrition program is
recommended to meet the behavioral and
nutritional needs of all species and
specimens within the collection.
AZA Accreditation Standard
(2.6.3) Animal diets must be of a quality
and quantity suitable for each animal’s
nutritional and psychological needs. Diet
formulations and records of analysis of
appropriate feed items should be
maintained and may be examined by the
Visiting Committee. Animal food,
especially seafood products, should be
purchased from reliable sources that are
sustainable and/or well managed.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
Association of Zoos and Aquariums
20
In order to prevent accidents during feeding, offer all food items using a long handled forceps or tongs
(keeper’s hand should be a minimum of 24 inches away from the snake). Since rattlesnakes do not tend
to strike upwards, offer feed item from slightly above the snake. When multiple snakes are housed
together they should be separated for feeding by placing snakes in individual containers. If this is not
possible, snakes should be moved as far from each other as possible within the enclosure before food is
introduced. Snakes should be closely monitored while feeding and prevented from feeding on the same
prey item.
Most snakes will learn to accept dead prey. Massasaugas are pit vipers and use the heat sensitive
facial pits to aid in prey acquisition. Therefore the key is to warm the prey item and move it slightly from
side to side when presenting it directly in front of the snake. Once a massasauga senses the presence of
the warmed prey item, it will strike and envenomate the prey, releasing it immediately. After a brief pause
(30 sec2 min) the snake will begin tongue flicking and investigating the envenomated prey and then
begin consuming it. Ingestion typically takes 2–5 min.
Snakes should be offered a thawed previously frozen mouse every second week. The food item
should be thawed in a refrigerator and can be warmed slightly (surface temperature to 35 °C [95 °F]) in
order to give it the thermal profile of a live prey item. Hold the thawed mouse under a heat lamp for
several seconds, or immerse the food item in a warm water bath.
Reluctant feeders: Some snakes are reluctant feeders and may routinely refuse diet for several weeks.
Freshly killed or live food can be used to stimulate the appetite of reluctant feeders. Once a snake is
feeding, it can be switched back to previously frozen food if desired. Reluctant feeders are often
stimulated to feed by the scent of the exposed brain of a previously frozen mouse. Make a small incision
in the head of a previously frozen mouse and expose the brain before feeding. Young massasaugas that
refuse to feed on pinkie mice will sometimes readily feed on young snakes (e.g., garter snakes and green
snakes). When using other snakes as food, the potential for disease transmission should be evaluated
and addressed. Mice can also be scented with shed skin of other snakes. If a snake is anorexic for longer
than 8 weeks, it should be evaluated by a veterinarian and supplemental nutritional support may be
required.
The sources of prey used as food items should have consistent quality control to insure that only
healthy prey items, raised on an optimal plane of nutrition, are offered. Frozen food items should be
thawed and handled properly prior to feeding. Offering wild-caught food items should not be used to
prevent introduction of potential pathogens.
Food preparation must be performed in accordance with all
relevant federal, state, or local regulations (AZA Accreditation
Standard 2.6.1). Meat processed on site must be processed
following all USDA standards. The Appropriate Hazard Analysis
and Critical Control Points (HACCP) food safety protocols for the
diet ingredients, diet preparation, and diet administration should be established for the massasauga or
species specified. Diet preparation staff should remain current on food recalls, updates, and regulations
per USDA/FDA. Remove food within a maximum of 24 hours of being offered unless state or federal
regulations specify otherwise and dispose of per USDA guidelines.
5.3 Nutritional Evaluations
Body mass index measurements may provide a guide to the condition of an animal, however, a body
mass index is currently not available for massasauga rattlesnakes. Sexually mature adults range in
weight from 180400 g, although it may be normal for a snake to weigh over 400 g if it is a particularly
long animal (greater than 75 cm [30 in.]).
It is generally accepted that snakes fed appropriate quantities of whole prey rarely experience
nutritional problems. Monthly weighing is the best method of tracking the nutritional status of a
massasauga. Growth in reptiles continues until death (although at a slower rate later in life). A modest
(approximately 24%) yearly increase in mass for adult males and non-gravid females is expected.
AZA Accreditation Standard
(2.6.1) Animal food preparations must
meet all local, state/provincial, and federal
regulations.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
Association of Zoos and Aquariums
21
Chapter 6. Veterinary Care
6.1 Veterinary Services
Veterinary services are a vital component of excellent animal
care practices. A full-time staff veterinarian is recommended,
however, in cases where this is not practical, a consulting/part-
time veterinarian must be under contract to make at least twice
monthly inspections of the animal collection and to any
emergencies (AZA Accreditation Standard 2.1.1). Veterinary
coverage must also be available at all times so that any
indications of disease, injury, or stress may be responded to in a
timely manner (AZA Accreditation Standard 2.1.2). The AZA
Accreditation Standards recommend that AZA-accredited
institutions adopt the guidelines for medical programs developed
by the American Association of Zoo Veterinarians (AAZV) that
were updated in 2009
(
http://aazv.affiniscape.com/associations/6442/files/veterinary_sta
ndards_2009_final.docx).
AZA SSP Veterinary Advisor:
Dr. Randall E. Junge
Vice President for Animal Health, Columbus Zoo
AZA Snake TAG Veterinary Advisor:
Dr. Brad Lock
Assistant Curator of Herpetology, Zoo Atlanta
Protocols for the use and security of drugs used for veterinary
purposes must be formally written and available to animal care
staff (AZA Accreditation Standard 2.2.1). Procedures should
include, but are not limited to: a list of persons authorized to
administer animal drugs, situations in which they are to be
utilized, location of animal drugs and those persons with access
to them, and emergency procedures in the event of accidental
human exposure.
Animal recordkeeping is an important element of animal care
and ensures that information about individual animals and their
treatment is always available. A designated staff member should
be responsible for maintaining an animal record keeping system
and for conveying relevant laws and regulations to the animal
care staff (AZA Accreditation Standard 1.4.6). Recordkeeping
must be accurate and documented on a daily basis (AZA
Accreditation Standard 1.4.7). Complete and up-to-date animal
records must be retained in a fireproof container within the
institution (AZA Accreditation Standard 1.4.5) as well as be
duplicated and stored at a separate location (AZA Accreditation
Standard 1.4.4).
As a Species Survival Plan
®
(SSP) Program animal,
massasaugas must have individual records and must be
individually identifiable. Individual institutions are encouraged to
incorporate the following practices into their own record keeping protocols. All significant occurrences
(breedings, births, deaths, etc.) and yearly morphometric data should be entered into the animal’s record
and forwarded to the institutional registrar on a timely basis. The SSP Coordinator and Studbook Keeper
should be informed of any occurrences or changes that would impact population management. Further,
any novel husbandry approaches and techniques should be documented and forwarded to the Eastern
Massasauga Rattlesnake Management Committee.
AZA Accreditation Standard
(2.1.1) A full-time staff veterinarian is
recommended. However, the Commission
realizes that in some cases such is not
practical. In those cases, a
consulting/part-time veterinarian must be
under contract to make at least twice
monthly inspections of the animal
collection and respond as soon as
possible to any emergencies. The
Commission also recognizes that certain
collections, because of their size and/or
nature, may require different
considerations in veterinary care.
AZA Accreditation Standard
(2.1.2) So that indications of disease,
injury, or stress may be dealt with
promptly, veterinary coverage must be
available to the animal collection 24 hours
a day, 7 days a week.
AZA Accreditation Standard
(1.4.6) A staff member must be
designated as being responsible for the
institution's animal record-keeping
system. That person must be charged
with establishing and maintaining the
institution's animal records, as well as
with keeping all animal care staff
members apprised of relevant laws and
regulations regarding the institution's
animal collection.
AZA Accreditation Standard
(1.4.7) Animal records must be kept
current, and data must be logged daily.
AZA Accreditation Standard
(1.4.5) At least one set of the institution’s
historical animal records must be stored
and protected. Those records should
include permits, titles, declaration forms,
and other pertinent information.
AZA Accreditation Standard
(1.4.4) Animal records, whether in
electronic or paper form, including health
records, must be duplicated and stored in
a separate location.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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6.2 Identification Methods
Ensuring that massasaugas are identifiable through various
means increases the ability to care for individuals more
effectively. Animals must be identifiable and have corresponding
ID numbers whenever practical, or a means for accurately
maintaining animal records must be identified if individual
identifications are not practical (AZA Accreditation Standard
1.4.3).
Permanent identification is essential for following the life
history of individual animals, whether in the field or in managed
settings. Non-invasive identification methods include paint or nail
polish spots (temporary until the next skin shed or rattle
breakage. With well patterned snakes such as the massasauga,
recording the individual’s dorsal patterns of the entire body by
diagram, photo or shed skin can serve as a permanent marking
technique. The pattern of each snake is an individual “fingerprint”
and can be used to identify an individual throughout its life. A
copy of an identification photo ("mug shot") should be placed into
the individual's permanent record file for future reference.
Mildly invasive identification methods include scute clips,
rattle tags, or PIT tags (passive integrated transponder) (e.g.,
Trovan or AVID), under the skin. The key requirements of
marking techniques are that they do not affect the survival or the
performance of the marked animal (i.e., the least invasive procedure is desired) and that marks not be
lost over time. While scale-clipping and branding have been used to mark snakes (Fitch 1987), the
injection of small glass-encapsulated microchip transponders termed Passively Integrated Transponders
(PIT tags) satisfies these requirements to the greatest extent and is now standard practice.
Subcutaneous insertion involves injecting the PIT tag under the lateral scales at about the second
scale row (counting up from the ventral scutes) anterior to the cloaca on the left side. Although it is
physically easier to inject PIT tags anteriorly (because of the way the scales overlap), injecting posteriorly
(towards the tail) is recommended because of the tendency of injected bodies to migrate posteriorly. This
technique will minimize the probability of the tag being expelled through the original insertion hole.
Two people are required for this procedure. One person should carefully restrain the snake using a
restraint tube. It is important to prevent movement or flexion that can cause partial tearing of the skin at
the injection site. The second person will insert the PIT tag. The following protocol describes PIT tag
insertion in massasaugas.
1. Raise the snake’s skin at the injection site by pinching dorso-ventrally using thumb and forefinger.
2. Position the needle so that it is parallel to the long axis of the snake’s body and pointed towards
its tail.
3. Advance the needle between two scales until it has penetrated to 0.5 to 1 cm past the bevel of
the needle.
4. While holding the injector assembly steady, push the injector plunger forward, then withdraw the
needle (keeping the injector assembly stationary while the tag is injected is important because
otherwise the tag will not be inserted a sufficient distance from the injection hole).
5. If the needle did not contact the underlying musculature during the insertion or pierce one of the
skin vessels, then bleeding will likely be absent; however, if the site is bleeding apply pressure at
the injection site with a fresh Q-tip until bleeding has stopped (Note: the increased vascularization
of the skin that occurs during the approximately two-week shed cycle can substantially increase,
the occurrences of, and the amount of bleeding resulting from PIT tag insertion).
6. When the injection site is dry, apply tissue adhesive to close the opening.
AZA Accreditation Standard
(1.4.3) Animals must be identifiable,
whenever practical, and have
corresponding ID numbers. For animals
maintained in colonies or other animals
not considered readily identifiable, the
institution must provide a statement
explaining how record keeping is
maintained.
AZA Accreditation Standard
(1.4.1) An animal inventory must be
compiled at least once a year and include
data regarding acquisitions and
dispositions in the animal collection.
AZA Accreditation Standard
(1.4.2) All species owned by the
institution must be listed on the inventory,
including those animals on loan to and
from the institution. In both cases,
notations should be made on the
inventory.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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23
7. Scan the tag again to confirm functionality and to verify the tag number recorded on the snake's
record.
8. Ensure that the tissue adhesive applied to the injection site has fully dried before performing other
procedures or releasing the snake.
Scute clipping leaves an open wound subject that is to possible infection and is therefore not
recommended. For free-ranging snakes included in special field studies, a surgically implanted radio
telemetry transmitter may be appropriate. This is an invasive procedure and should only be implanted in
larger massasaugas (i.e., those weighing greater than 200 g), surgical anesthesia and sterile conditions.
Use of surgically implanted transmitters is discussed further in Chapter 10.
AZA member institutions must inventory their massasauga population at least annually and document
all massasauga acquisitions and dispositions (AZA Accreditation Standard 1.4.1). Transaction forms help
document that potential recipients or providers of the animals should adhere to the AZA Code of
Professional Ethics, the AZA Acquisition/Disposition Policy (see Appendix B), and all relevant AZA and
member policies, procedures and guidelines. In addition, transaction forms should insist on compliance
with the applicable laws and regulations of local, state, federal and international authorities. All AZA-
accredited institutions must abide by the AZA Acquisition and Disposition policy (Appendix B) and the
long-term welfare of animals should be considered in all acquisition and disposition decisions. All species
owned by an AZA institution must be listed on the inventory, including those animals on loan to and from
the institution (AZA Accreditation Standard 1.4.2).
6.3 Transfer Examination and Diagnostic Testing Recommendations
The transfer of animals between AZA-accredited institutions or certified related facilities due to AZA
Animal Program recommendations occurs often as part of a concerted effort to preserve these species.
These transfers should be done as altruistically as possible and the costs associated with specific
examination and diagnostic testing for determining the health of these animals should be considered.
Pre-shipping health screening protocols: Individual institutions should follow their own incoming and
outgoing animal testing protocols and incorporate the following specific to massasaugas. Pre-shipment
health assessment should include a complete physical examination with a whole body doro-ventral
radiograph, complete blood count (CBC), blood chemistry, fecal enteric bacterial culture, faecal
parasitological examination (direct and float). Diagnostics for Cryptosporidia should be performed [acid
fast staining of feces, indirect fluorescent antibody test (IFA) if available]. Ophidian paramyxovirus
(OPMV) testing is required by the AZA Eastern Massasauga Rattlesnake SSP. Details are provided in
section 6.4.
6.4 Quarantine
AZA institutions must have holding facilities or procedures for
the quarantine of newly arrived animals and isolation facilities or
procedures for the treatment of sick/injured animals (AZA
Accreditation Standard 2.7.1). All quarantine, hospital, and
isolation areas should be in compliance with AZA
standards/guidelines (AZA Accreditation Standard 2.7.3;
Appendix C). All quarantine procedures should be supervised by
a veterinarian, formally written and available to staff working with
quarantined animals (AZA Accreditation Standard 2.7.2). If a
specific quarantine facility is not present, then newly acquired
animals should be kept separate from the established collection
to prohibit physical contact, prevent disease transmission, and
avoid aerosol and drainage contamination. If the receiving
institution lacks appropriate facilities for quarantine, pre-shipment
quarantine at an AZA or American Association for Laboratory
Animal Science (AALAS) accredited institution may be applicable.
Local, state, or federal regulations that are more stringent than
AZA Standards and recommendation have precedence.
AZA Accreditation Standard
(2.7.1) The institution must have holding
facilities or procedures for the quarantine
of newly arrived animals and isolation
facilities or procedures for the treatment
of sick/injured animals.
AZA Accreditation Standard
(2.7.3) Quarantine, hospital, and isolation
areas should be in compliance with
standards or guidelines adopted by the
AZA.
AZA Accreditation Standard
(2.7.2) Written, formal procedures for
quarantine must be available and familiar
to all staff working with quarantined
animals.
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Isolation of any new massasauga is an essential aspect of preventive medicine, whether the snake is
confined for a few days or intended for long-term breeding. Strict isolation and hygiene will prevent
transmission of any diseases between the new animal and others that are already established in the
collection
Quarantined massasaugas should be housed separately from established animals to reduce the
possibility of cross contamination. For massasaugas intended for release, it is strongly recommended that
they be kept in a separate facility from long-term specimens.
AZA institutions must have zoonotic disease prevention
procedures and training protocols established to minimize the risk
of transferable diseases (AZA Accreditation Standard 11.1.2) with
all animals, including those newly acquired in quarantine.
Keepers should be designated to care only for quarantined
animals if possible. If keepers must care for both quarantined and resident animals of the same class,
they should care for the quarantined animals only after caring for the resident animals. Equipment used to
feed, care for, and enrich animals in quarantine should be used only with these animals. If this is not
possible, then all items must be appropriately disinfected, as designated by the veterinarian supervising
quarantine before use with resident animals. Staff should wash hands thoroughly after working with these
animals. Disposable gloves can also be used, but hand washing is still required.
Quarantine durations span of a minimum of 30 days (unless otherwise directed by the staff
veterinarian). If additional reptiles of the same order are introduced into their corresponding quarantine
areas, the minimum quarantine period must begin over again.
For any snakes that are to be long-term residents, the quarantine period should last at least 90 days.
In this time period, any viral or bacterial diseases should express themselves. At least three fecal checks
should be performed during the quarantine period, and parasites detected should be treated.
Animal handlers should be diligent in their hygiene practices. Hygiene considerations are important
for staff safety, to avoid possible human infection (zoonoses), as well as avoiding the transmission of
disease between animals. Newly quarantined animals should be cared for after established or long-term
quarantine animals. A handler should either wash their hands or change latex gloves between animals.
Separate cleaning and handling equipment should be used for each animal’s containerif this is not
possible, then equipment should be thoroughly cleaned and disinfected before use for another animal.
A 1.0% sodium hypochlorite (chlorine bleach) solution may be used to disinfect holding cage, props,
and some tools. Household chlorine bleach ranges from 35% sodium hypochlorite and commercially
available bulk solutions can be of much higher concentration (i.e., up to 12%). It is therefore vital to
confirm the concentration with the manufacturer or supplier before preparing a dilute working solution.
Since chlorine bleach is corrosive to metal hooks and tools, contact should be minimal or an Iodine based
disinfectant may be used.
During the quarantine period, specific diagnostic tests should be conducted with each animal if
possible or from a representative sample of a larger population (e.g., birds in an aviary or frogs in a
terrarium) (see Appendix C). A complete physical, including a dental examination if applicable, should be
performed. Animals should be evaluated for ectoparasites and treated accordingly. Blood should be
collected, analyzed and the sera banked in either a -70
°C (-94 °F) freezer or a frost-free -20 °C (-4 °F)
freezer for retrospective evaluation. Fecal samples should be collected and analyzed for gastrointestinal
parasites and the animals should be treated accordingly.
Animals should be permanently identified by their natural markings or, if necessary, marked when
anesthetized or restrained (e.g., PIT tagging). Release from quarantine should be contingent upon normal
results from diagnostic testing and two negative fecal tests that are spaced a minimum of two weeks
apart. Medical records for each animal should be accurately maintained and easily available during the
quarantine period.
Fecal Sampling for Detection of Parasites: This is done to assess the prevalence of oocysts of
coccidia and eggs of helminth worms.
Relatively fresh (up to 2 days) fecal material from massasaugas should be collected and
submitted to a laboratory for direct and float examinations.
Acid-fast stain preparations can also be prepared and examined in order to detect the presence
of Cryptosporidium ssp.
AZA Accreditation Standard
(11.1.2) Training and procedures must be
in place regarding zoonotic diseases.
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Fecal PCR for C. serpentis and C. saurophilum are available from clinical laboratories and
provide a reliable means of detecting cryptosporidia in feces. If fresh samples cannot be
submitted they can be stored frozen at -20 °C (68 °F), or in a regular freezer.
Ophidian paramyxovirus (OPMV) is a serious viral infection of snakes. No clinical OPMV infection in
eastern massasauga rattlesnakes has been documented.
OPMV Symptoms:
Inappetance
Regurgitation
Incoordination
Pneumonia.
It is the respiratory system that appears to be targeted by OPMV infections and pneumonia develops
from secondary bacterial infections. In other snake species (primarily viperids) the virus has been
reported in both juveniles and adults but there are no reports of infection in neonates. If a snake
demonstrates these clinical signs, a sample should be submitted. Please contact:
AZA EMR SSP Vet Advisor: Randy Junge at Randy.Junge@columbuszoo.org
AZA SSP Coordinator: Jeff Jundt at jjundt@dzs.org
Death is likely to occur in several days to weeks after clinical signs develop. Eastern massasauga
rattlesnakes are more likely to be at risk of infection than being infective as it is assumed that they would
likely die. Persistent/latent infections of OPMV have not been demonstrated in vipers. It is not expected
that this species would clear an infection and become a carrier. However, when death occurs, especially
with consistent OPMV clinical signs, SSP members need to be diligent about performing necropsies and
submit appropriate samples (minimally lung and splenopancreas, potentially with brain) for viral isolation.
If death occurs, please contact:
AZA EMR SSP Vet Advisor: Randy Junge at Randy.Junge@columbuszoo.org
AZA SSP Coordinator: Jeff Jundt at jjundt@dzs.org
Laboratory tests: Tests for presence of OPMV include:
Serology
Histopathology
PCR/sequencing of a pulmonary wash
Currently, the common test for antemortem evaluation is the hermagglutination inhibition (HI) assay,
which is conducted at a laboratory to detect exposure to OPMV. Although a single assay can be used to
determine past exposure, it is recommended that serial assays conducted eight weeks apart are
appropriate for monitoring infection status.
Conflicting views exist on the value of serology testing. Challenges exist for both measuring and
interpretation. Depending on the testing procedure, false positives are common and the predictive value
is probably near zero. A single point antibody titer is inconclusive about the current presence of the agent
in a snake. A snake that presents a positive titremay not be infected.
Results vary between laboratories. From a study by Allender et al., 2008: The results demonstrate
that current HI assays are not reliable as a sole diagnostic assay in the eastern Massasauga.” In their
study, matching samples from 26 wild massasaugas were submitted to three separate laboratories to
measure agreement among HI assays that differ based on different OPMV strains. Laboratory 1 found
positive results in half the tested samples, Laboratory 2 found no positive results in any of the tested
samples, and Laboratory 3 found positive results in all the tested samples.
The presence of antibodies doesn’t mean the presence of a virus. Even if the test is a true positive, it
may be due to a past infection, a measure of that animal’s baseline with that test, or to another
paramyxoviral particle that is not OPMV.
OPMV can be confirmed by viral isolation, but absence of the viral bodies in the presence of
consistent clinical signs and histopathology does not exclude OPMV as a diagnosis. A snake that is
serologically positive for OPMV but otherwise healthy should not be euthanized, as persistent/latent
infections of OPMV have not been demonstrated in this species. Institutions may choose to maintain the
animals separated from their other collection animals if that increases their comfort.
Due to the differences in results for HI assays, zoos in the AZA Eastern Massasauga Rattlesnake
SSP should use a single laboratory rather than zoos selecting different laboratories. This approach would
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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26
allow comparisons and could establish baselines for the population. The University of Tennessee College
of Veterinary Medicine has been selected as the single laboratory recommended for use by the AZA
Eastern Massasauga Rattlesnake SSP zoos.
UT College of Veterinary medicine submission forms at:
http://www.vet.utk.edu/diagnostic/virology/index.php
Clinical Virology Laboratory
Department of Comparative Medicine Room A239
Veterinary Teaching Hospital
2407 River Drive,
Knoxville, TN 37996-4543,
Tel: (865) 974-5643.
If a massasauga should die in quarantine, a necropsy should
be performed on all it and the subsequent disposal of the body
must be done in accordance with any local or federal laws (AZA
Accreditation Standard 2.5.1). Necropsies should include a
detailed external and internal gross morphological examination
and representative tissue samples form the body organs should
be submitted for histopathological examination (see Chapter 6.7).
6.5 Preventive Medicine
AZA-accredited institutions should have an extensive
veterinary program that must emphasize disease prevention (AZA
Accreditation Standard 2.4.1). The American Association of Zoo
Veterinarians (AAZV) has developed an outline of an effective
preventative veterinary medicine program that should be
implemented to ensure proactive veterinary care for all animals.
(www.aazv.org/associations/6442/files/zoo_aquarium_vet_med_guidelines.pdf).
Blood Sampling: Relatively small samples of blood are required (0.20.3 ml) for clinical analysis. The
maximum volume that can be safely drawn from a snake is 710% of the total blood volume. This is
roughly 1% of the snake’s total weight. Blood sampling is appropriate for all age-classes (neonates to
adults), but is more difficult in smaller snakes.
The site of blood collection should not affect the quality of the blood sample (Cuadrado et al., 2003).
However, the possibility of lymphatic contamination is higher when using a peripheral blood collection site
such as the tail. Cardiocentesis will likely provide more consistent blood sample results. It is
recommended that blood sampling by cardiocentesis only be attempted while snakes are anaesthetized.
Blood can also be collected via caudal vein puncture from an un-anaesthetized and restrained snake.
Blood samples should be collected and processed according to institutional standard operating
procedures. If your institution does not have standard operating procedures for blood sampling, the
following instruction may be helpful.
Caudal Vein Technique: Insulin syringes are appropriate for sampling blood and are widely available.
Once collected, two blood smears should be prepared and the remaining sample should be transferred to
a Microtainer™ blood collection vial. Details of the sampling procedure, smear preparation, and storage
and shipping instructions are outlined below. Please read through the procedures before you attempt to
obtain a sample.
Pull back and forth on the syringe plunger several times to ensure smooth action.
With an assistant holding the snake (safely restrained), clean the ventral surface of the tail with
an alcohol swab.
Elevate the snake’s body vertically so as to ensure blood flow toward the tail.
Hold the tail in one hand (with the snake’s head facing away from you) and the syringe in your
other hand.
Gently insert the needle an angle of approximately 45
degrees between the ventral scutes of the
tail at a location 1/22/3 between the cloaca and the tip of the tail. The closer to the midline of the
AZA Accreditation Standard
(2.5.1) Deceased animals should be
necropsied to determine the cause of
death. Disposal after necropsy must be
done in accordance with local/federal
laws.
AZA Accreditation Standard
(2.4.1) The veterinary care program must
emphasize disease prevention.
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ventral surface of the tail that you insert the needle, the better your odds of hitting the centrally
located caudal vein/artery. (Be prepared for the snake to flinch in your hand at this point).
Continue to slowly insert the needle until you feel a slight resistance from the caudal vertebrae,
withdraw the needle slightly (i.e., 0.52.0 mm), and then gently draw back on the syringe plunger.
If you have hit the caudal vein, the syringe tip should fill with blood.
Slowly draw back on the plunger until you secure an adequate blood sample. Do not pull back too
hard on the plunger as too much vacuum pressure can cause hemolysis of the blood (depending
on how the syringe is oriented in your hand, you should be able to draw back on the plunger with
either your thumb or pinkie finger of the same hand, leaving your other hand free to secure the
tail of the snake).
In the event that you do not get adequate blood flow immediately, or the flow of blood stops, you
may have to either move the needle in and out slightly (i.e., a few mm) or rotate the needle until
blood flow resumes. Alternatively, you may have to completely withdraw the needle and try again.
Once an adequate blood sample has been collected, withdraw the needle and apply light
pressure to the point on the tail from which blood was drawn in order to stem further blood flow.
Prepare two blood smears on clean microscope slides. Then slowly deliver the blood into the
Microtainer by removing the needle from the syringe and gently expelling the blood. If the
needle cannot be removed, gently expel the sample through the needle; do not force the blood
through the needle, as this will cause hemolysis.
Cap the tube securely and then gently invert the tube to mix the blood sample with the heparin. It
is very important to ensure the blood is well mixed to prevent clotting. Do not shake the tube.
Dispose of the syringe in a biohazard sharps container.
Use a new syringe for each individual snake sampled.
Label tubes containing blood samples with the specimens identification number. Store labeled
blood samples upright in the storage box, in a cool dark place (preferably in a refrigerator) until
you can spin the blood down. The maximum time between collection and spinning down
should be no more than 24 hours. The longer the blood cells are in contact with the plasma
portion of the blood, the more the clinical results will be affected.
Blood Smears: The squash technique is used to prepare reptilian blood differential smears. This method
is gentle on the delicate cells, and gives a good distribution of the cells on the slide. What is needed is an
area of the slide where the cells are one cell layer thick. (If the cells are piled on top of one another, it
becomes difficult to differentiate the cells accurately.) Always prepare two smears, one for reading and
one for future reference.
Place two clean glass microscope slides on a clean surface.
After drawing a blood sample, place one small drop on each slide near the frosted end (but not
touching), by allowing ONE drop from the needle tip to drop onto the slide surface. After placing
the drop, place the rest of the blood gently into a Microtainer™. (Do not force the blood through
the needle, as this will cause hemolysis).
To prevent the blood drops from drying on the slide, this needs to be done quickly. If a second
person can place the blood in the Microtainer™, the first person can smear the blood without
delay.
To smear the blood, gently place a clean slide on top of the drop of blood. Allow the blood to
spread out a little between the slides, without pressing down at all, for a count of 12 seconds.
You will be trying to achieve a monolayer of cells on the smear (If the slides are together too long
the WBC’s (white blood cells) will move to the periphery of the smear thereby affecting the count).
Fairly quickly, but gently, slide the slides apart. Again, do not press down on the slides as you pull
apart (this will crush the delicate cells).
Repeat steps 3 and 4 for the second smear. It is important that the smears be made quickly to
avoid drying and clotting of the blood drop.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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Dry the completed smears by gently waving them back and forth in the air. Do not blow on the
slides.
With a pencil or a permanent marker-pen, label the frosted end of the slides with the ID of the
animal, the date and the species.
Plasma storage: To store the remaining blood, it is necessary to separate the plasma from the cellular
portion of the blood by centrifuge. The blood should have been collected and carefully placed in a heparin
Microtainer™. A feature of these tubes is the addition of a separating jelly which, when spun down, forms
a layer between the plasma and the cells. Place the Microtainer™ in a blood centrifuge and spin it for ten
minutes. Then place the Microtainer™ upright in a freezer for storage. Ensure that each sample has been
clearly labeled.
As stated in the Chapter 6.4, AZA institutions must have
zoonotic disease prevention procedures and training protocols
established to minimize the risk of transferable diseases (AZA
Accreditation Standard 11.1.2) with all animals. Keepers should be
designated to care for only healthy resident animals, however if
they need to care for both quarantined and resident animals of the
same class, they should care for the resident animals before
caring for the quarantined animals. Care should be taken to
ensure that these keepers are “decontaminated” before caring for
the healthy resident animals again. Equipment used to feed, care
for, and enrich the healthy resident animals should only be used
with those animals.
Staff should wash hands thoroughly after working with these
animals. Disposable gloves can also be used, but hand washing is
still required.
Animals that are taken off zoo/aquarium grounds for any
purpose have the potential to be exposed to infectious agents that
could spread to the rest of the institution’s healthy population.
AZA-accredited institutions must have adequate protocols in place to avoid this (AZA Accreditation
Standard 1.5.5).
Any massasauga that has been taken off site should be quarantined as described above if there was
any potential contact with other reptiles.
Also stated in Chapter 6.4, a tuberculin testing and surveillance program must be established for
animal care staff, as appropriate, to protect the health of both staff and animals (AZA Accreditation
Standard 11.1.3). Depending on the disease and history of the animals, testing protocols for animals may
vary from an initial quarantine test, to annual repetitions of diagnostic tests as determined by the
veterinarian. To prevent specific disease transmission, vaccinations should be updated as appropriate for
the species.
6.6 Capture, Restraint, and Immobilization
The need for capturing, restraining and/or immobilizing an
animal for normal or emergency husbandry procedures may be
required. All capture equipment must be in good working order
and available to authorized and trained animal care staff at all
times (AZA Accreditation Standard 2.3.1).
All snakes are capable of biting and will need to be restrained by an experienced assistant in order to
ensure both animal and human health, safety, and welfare. Working with venomous species requires
advanced skills and experience and should only be undertaken by qualified persons. The following are
some general principles to consider when handling a venomous snake. Never reach into an occupied
enclosure even if you “know” the snake is not in a position to bite. Use utensils to manipulate/remove
objects out of cages or move the snake to a shift box/container if necessary. Under no circumstances
should a snake be handled by the tail or grabbed behind the head. Snake hooks, squeeze boxes, shifts
and tubes are to be used for all hands on procedures. Never work venomous reptiles unless you are alert
and 100% focused. Do not work venomous reptiles if you are feeling ill, mentally preoccupied, or under
the influence of prescription or non-prescription substances that can impair judgment, vision or mobility.
AZA Accreditation Standard
(1.5.5) For animals used in offsite
programs and for educational purposes,
the institution must have adequate
protocols in place to protect the rest of the
collection from exposure to infectious
agents.
AZA Accreditation Standard
(2.3.1) Capture equipment must be in
good working order and available to
authorized, trained personnel at all times.
AZA Accreditation Standard
(11.1.2) Training and procedures must be
in place regarding zoonotic diseases.
AZA Accreditation Standard
(11.1.3) A tuberculin testing and
surveillance program must be established
for appropriate staff in order to ensure the
health of both the employees and the
animal collection.
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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The following protocols describe the specific restraint handling techniques recommended for
massasaugas.
Tubing: When it is necessary to restrain a snake for hands-on procedures such as blood collection or
sexing, it is recommended that the snake be restrained using a clear plastic or acrylic tube. The snake is
directed into the tube using a snake hook. This can be done on a worktable, on the floor, in a bucket or
directly from a snake bag. With small snakes, the tube can be held by hand, but with larger snakes the
tube should be held with tongs.
Once approximately one-third of the snake has entered the tube, the tube and snake are grasped
together with the same hand and held firmly so that the snake cannot proceed further into the tube or
back out of the tube. By tilting the tube vertically, slight pressure can be put on the snake against the tube
and working surface to restrain the snake. One should be careful not to put too much pressure or the
snake may be injured or it will react and fight back by thrashing. Both the snake and the tube are grasped
securely to prevent the snake from moving in the tube. See Figures 11–13.
Figure 11. Coaxing into a tube with a snake hook.
Photo courtesy of K. Ardill
Figure 12. Guiding the snake into the tube.
Photo courtesy of K. Ardill
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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The tube should be approximately 24 in. long and the diameter should be wide enough to
accommodate the thickest part of the snake, but not too wide or the snake will be able to turn around in
the tube and make its way back to the hand of the person holding it. Once the snake is in the tube, the
back end is available for a variety of procedures (e.g., sexing, blood samples, ultrasound, injections, etc.).
By manipulating the size and length of tubes used, the front end can also be accessed safely for a
variety of procedures (e.g., endotracheal intubation, force feeding, eye-cap removal, etc.). Slots can also
be cut into the sides of the tube to grant access to various sections of the snake.
Pinning: Safely restraining rattlesnakes by pinning requires a high level of training and experience. This
technique is potentially dangerous and is not recommended.
Squeeze cage: A specially constructed squeeze cage can be used to restrain venomous snakes for safe
handling. Squeeze cages can be incorporated into the enclosure design and serve as a shift area.
Snakes can also be hooked and placed into an open squeeze cage. A screen lid can be lowered onto the
snake thus restraining it safely for a variety of procedures.
A restraint box of plywood construction with a lockable Plexiglas
®
front that slides open is shown in
Figure 15. The top is welded half-inch mesh in a wooden frame. The mesh top frame, supported by
threaded rods that are secured to handles, can be lowered along tracks in the sides of the box, onto the
snake and acts as a restraint squeeze. Wing nuts on the rods can be tightened to prevent the snake from
Figure 13. Grasping the snake to ensure it remains in the tube.
Photo courtesy of K. Ardill
Figure 14. Using the tube to safely perform medical procedures on a massasauga.
Photos courtesy of K. Ardill
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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moving the mesh top. By placing the box on its side and with the Plexiglas front opened, the snake can
be safely hooked into the restraint box. Once the sliding Plexiglas lid is closed and locked, the snake is
safely contained. By lowering the mesh top, the snake is gently “squeezed” at the bottom. Minor
procedures, such as injections, can be performed safely through the mesh.
Anesthesia: Snakes can be captured and manually restrained using a clear acetate tube for anesthetic
administration. Gas anesthesia is commonly used. With the snake in a restraint tube, a mask or tube can
be affixed and 5% isoflurane (with or without nitrous oxide) can be administered until anesthesia is
induced.
Alternatively, propofol (Diprivan
®
, AstraZeneca; 1.5 mg) can be injected into the caudal vein (ventral
coccygeal vein) for induction of anesthesia. Induction using this method is rapid (approximately 1 minute).
Snakes can be intubated using a catheter (Abbocath-
®
T; 16 gauge or 18-gauge depending on size of
snake) as an endotracheal tube and maintained on inhalant anesthetic (12%). Intubation allows for more
control and for ventilation if breathing is interrupted. Snakes should be ventilated approximately four times
per minute. The heart rate of the snake should be monitored during procedures using a Doppler blood
flow monitor. A heating pad can be used to maintain the animal’s body temperature within desired limits.
6.7 Management of Diseases, Disorders, Injuries and/or Isolation
AZA-accredited institutions should have an extensive veterinary program that manages animal
diseases, disorders, or injuries and has the ability to isolate these animals in a hospital setting for
treatment if necessary. Massasauga keepers should be trained for meeting the animal’s dietary,
husbandry, and enrichment needs, as well as in restraint techniques, and recognizing behavioral
Figure 15. A squeeze cage used for humanely restraining the movements of a venomous snake.
Photos courtesy of K. Ardill
Figure 16. An intubated snake.
Photo courtesy of D. McLelland
Eastern Massasauga Rattlesnake (Sistrurus catenatus catenatus) Care Manual
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indicators animals may display if their health becomes
compromised (AZA Accreditation Standard 2.4.2). Protocols
should be established for reporting these observations to the
veterinary department. Massasauga hospital facilities should have
x-ray equipment or access to x-ray services (AZA Accreditation
Standard 2.3.2), contain appropriate equipment and supplies on
hand for treatment of diseases, disorders or injuries, and have
staff available that are trained to address health issues, manage
short and long term medical treatments and control for zoonotic
disease transmission.
Reptiles are generally very good at masking illness. Lack of
appetite, weight loss, abnormal posture, and gaping are among
the subtle signs that may indicate illness.
Mycobacteriosis (Tuberculosis): Mycobacteriosis has caused
the death of several massasaugas in zoos and aquariums. The
Mycobacterium species involved has not been identified in most of these cases. Control of the disease is
limited by the ubiquitous nature of the organism, and by the lack of knowledge of its transmission and
pathogenesis in reptiles. There are many things that need to be learned about mycobacteriosis in wild
and zoo-kept reptiles. The clinical picture of mycobacteriosis is of an animal demonstrating poor appetite
and progressive weight loss. Death occurs after months of progressive loss of general condition.
Diagnosis in the living animal is difficult. Gross postmortem lesions are usually limited to abscesses in a
variety of internal organs, with recognition of the bacteria in acid-fast stain preparations of abscess
smears, and in histological sections of affected tissues.
Cryptosporidiosis: Cryptosporidiosis is an insidious parasitic disease of snakes, and occasionally of
lizards and turtles. Cryptosporidium serpentis is a small protozoan parasite (coccidian), which inhabits the
surface of the gastro-intestinal (GI) tract, causing massive thickening of the wall of the stomach in snakes.
Clinical signs include regurgitation, weight loss, and palpable swelling in the midbody. Some snakes may
show little or no sign of disease, but may shed the organisms during periods of stress. In other cases,
snakes may show signs for many months before death, and persistently shed Cryptosporidium in the
feces. Infected massasaugas have been severely affected. Cryptosporidium is highly resistant to drugs
and chemicals, and there is no definitive cure for the disease. Control in the zoo environment depends on
adequate screening of new animals during quarantine, using special staining techniques on weekly faecal
samples. An animal which is positive should not be introduced to an established group. Cryptosporidiosis
has been recognized in a road kill massasauga.
Coccidiosis: Coccidians are common protozoan parasites of wild lizards and snakes, which undergo
development in the lining of the GI tract. Some species have a direct life cycle: infective sporulated
oocysts are ingested during feeding. Other species, including Sarcocystis, have an indirect life cycle
involving both sexual development in the intestine of the reptile and asexual stages in a prey species.
Cysts in the muscle of the prey are released upon digestion.
Coccidian infections usually cause no clinical signs, except for the presence of oocysts in faeces.
However, a very heavy infection may produce weight loss, enteritis, anaemia, and death. At this time,
there are no drugs effective at reducing the excretion of oocysts. Many wild caught massasaugas have
been excreting coccidian oocysts, identified as Sarcocystis and Caryosporafurther development of the
organism takes place in meadow voles. The snakes appear to be unaffected by the infection. Ponazuril
(toltrazuril sulfone) has been used to treat massasauga with coccidiosis at a dose of 25 mg/kg PO once a
week for 3 weeks.
Stress: Disturbance, handling, and translocations can produce degrees of stress. Long-term stress can
be more insidious, and can have a detrimental effect on the functioning of the immune system. As in other
reptiles, many aspects of massasauga metabolism, including immune function, are controlled by external
influences. Whether in the wild or in managed settings, confinement, handling, environmental, social, and
nutritional stresses can affect the snake’s ability to fend off infections and parasites.
Mites: Several species of mites have been reported to infest snakes, but Ophionyssus natricis is the most
common. Heavy infestations of mites can compromise snakes, and can potentially transmit disease.
AZA Accreditation Standard
(2.3.2) Hospital facilities should have x-
ray equipment or have access to x-ray
services.
AZA Accreditation Standard
(2.4.2) Keepers should be trained to
recognize abnormal behavior and clinical
symptoms of illness and have knowledge
of the diets, husbandry (including
enrichment items and strategies), and
restraint procedures required for the
animals under their care. However,
keepers should not evaluate illnesses nor
prescribe treatment.
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Because mites can live for extended periods off of the host, it is essential to clean and disinfect the
environment while treating the animal. There are several approaches commonly used in snakes for mite
infestations. Soaking in untreated water will kill many mites, and may be adequate in minor infestations;
however this method may not clear mites on the face. Dilute pyrethrin products are also recommended
and effective in many snake species. Be aware of the concentration or pyrethrinproducts marketed for
reptiles are typically 0.03%, while products marketed for dogs and cats may be 0.18% and may be toxic.
The pyrethrin spray should be applied to a cloth and rubbed over the snake (not applied directly), and
then the snake rinsed to reduce transcutaneous absorbtion. Ivermectin, either topically or by injection,
has also been recommended for snakes. However, care should be taken with ivermectin due to difficulty
accurately administering very small doses. There is no information on any of these products specifically
for masassaugas but all should be effective. Care should be taken with this species due to the small body
size, which may increase potential for toxicity. The clinical experience and preferences of the attending
veterinarian should guide any treatment.
Entamoeba: Entamoeba invadens is a protozoal parasite of reptiles. While this organism may be
commensal in chelonians, it may cause fatal disease in snakes. The parasite invades the intestinal tract
and may spread to internal organs and cause high mortality. The parasite has a direct life cycle so may
spread easily in a collection. Because turtles and tortoises may harbor this parasite without clinical
disease, mixed species exhibits of chelonians and snakes may result in amoebiasis and mortality in
snakes.
Haemoparasites: Haemoprotozoa occur frequently in reptiles. These represent parasites of various
genera, including Plasmodium, Haemoproteus, Haemogregarina, Hepatozoon, Shellackia, Lainsonia and
Trypanosoma. Although haemoparasites are generally considered as non-pathogenic some genera may
cause clinical disease or even death when the animal harbors a significant level of parasitaemia. Blood
parasites of clinical significance may also predispose the hosts to other diseases. In a study of
haemoprotozoa in massasauga rattlesnake, only two massasauga rattlesnakes were found positive
among the 54 sampled, which can be calculated as a prevalence of 3.7% (Savary, 2001).
AZA-accredited institutions must have a clear process for
identifying and addressing massasauga animal welfare concerns
within the institution (AZA Accreditation Standard 1.5.8) and
should have an established Institutional Animal Welfare
Committee. This process should identify the protocols needed for
animal care staff members to communicate animal welfare
questions or concerns to their supervisors, their Institutional Animal Welfare Committee or if necessary,
the AZA Animal Welfare Committee. Protocols should be in place to document the training of staff about
animal welfare issues, identification of any animal welfare issues, coordination and implementation of
appropriate responses to these issues, evaluation (and adjustment of these responses if necessary) of
the outcome of these responses, and the dissemination of the knowledge gained from these issues.
Individual institutions should follow their own animal welfare policies.
AZA-accredited zoos and aquariums provide superior daily
care and husbandry routines, high quality diets, and regular
veterinary care, to support massasauga longevity. In the
occurrence of death however, information obtained from
necropsies is added to a database of information that assists
researchers and veterinarians in zoos and aquariums to enhance
the lives of massasauga both in their care and in the wild. As
stated in Chapter 6.4, necropsies should be conducted on deceased massasauga to determine their
cause of death, and the subsequent disposal of the body must be done in accordance with local, state, or
federal laws (AZA Accreditation Standard 2.5.1). Necropsies should include a detailed external and
internal gross morphological examination and representative tissue samples form the body organs should
be submitted for histopathological examination. Many institutions utilize private labs, partner with
Universities or have their own in-house pathology department to analyze these samples. The AZA and
American Association of Zoo Veterinarians (AAZV) website should be checked for any AZA massasauga
SSP Program approved active research requests that could be filled from a necropsy.
Snakes can be humanely euthanized by injecting sodium pentobarbital (60–100 mg/kg intravenously
or intracoelomically. Snakes should be safely restrained before any injection is administered.
AZA Accreditation Standard
(1.5.8) The institution must develop a
clear process for identifying and
addressing animal welfare concerns
within the institution.
AZA Accreditation Standard
(2.5.1) Deceased animals should be
necropsied to determine the cause of
death. Disposal after necropsy must be
done in accordance with local/federal
laws.
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Dead rattlesnakes still pose a snakebite threat. In a study of reported snakebites at Good Samaritan
Regional Medical Center in Phoenix, 14.7% of cases were bitten by snakes that had been fatally injured
and were presumed to be dead (Suchard & LoVecchio, 1999). It is therefore recommended that dead
rattlesnakes be handled with caution.
Any massasauga that is found dead should be submitted for a thorough post-mortem examination.
Information gleaned from the examination will add to the database of disease incidence and the level of
susceptibility of massasaugas. Snakes should be placed in a clearly labeled plastic bag and refrigerated
until the necropsy can be performed. If a necropsy cannot be performed within 48 hours of death, the
carcass should be preserved chemically. This can be done by opening the coelomic cavity fully
submerged the carcass in 10% formalin or 70% ethanol. Freezing is the least desirable method of
preservation since freezing damages cell and makes histopathology less rewarding.
A protocol for necropsy of wildlife species from The Wildlife Health Center School of Veterinary
Medicine at UC Davis is available at: http://www.vetmed.ucdavis.edu/whc/pdfs/necropsy.pdf
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Chapter 7. Reproduction
7.1 Reproductive Physiology and Behavior
It is important to have a comprehensive understanding of the reproductive physiology and behaviors
of the animals in our care. This knowledge facilitates all aspects of reproduction, artificial insemination,
birthing, rearing, and even contraception efforts that AZA-accredited zoos and aquariums strive to
achieve.
Sexing: A non-invasive method of sexing massasauga involves counting subcaudal scales since the
sexes are dimorphic. Females have 2225 subcaudal scales and males have 2730. This can be done
while the snake is restrained, or by placing a snake in a clear bottomed box and photographing the
ventral surface of the snake. Digital photographs can be enlarged to facilitate scale counting.
Probing the hemipenal space with special probes can also be done on larger specimens; Fowler
described this technique in (1995). A probe is gently passed into the hemipenal sac. In males the probe
will reach the 7th to 15th subcaudal scale, whereas in female it will only reach the 3rd to 5th subcaudal
scale. The probe selected should be the largest that will likely fit into the hemipenal space. This ensures
that a sufficiently small probe does not penetrate into the hemipenial homologs of a female. The probe
should be lubricated and gently guided into the hemipenal space and never forced or this could cause
damage to the tissues in this area.
Reproductive behavior: Massasaugas reproduce biennially and in the northern parts of the range
possibly every three years. This species typically has a late summer breeding season, sperm storage has
been documented and it is likely that ovulation occurs shortly before hibernation or immediately following
spring emergence. A gestation period of 6570 days has been reported, and a litter of 618 young are
born in late summer. Reproduction in zoos follows a similar pattern.
Replicating seasonal temperature and photoperiod changes in the ex situ environment may be
beneficial to induce breeding and reproduction. As mentioned earlier, seasonality can be reproduced by
combining a shortened day length during fall and winter months with a corresponding decrease in
ambient temperature. A spring and summer ambient temperature gradient of 2232 °C (7190 °F) should
be maintained, with a specific hot spot of 30–34 °C (8693 °F); during winter months the ambient
temperature gradient should be decreased to 1822 °C (6471 °F) but a basking spot should still be
available. Temperatures can be further lowered in order to simulate hibernation/brumation (see Chapter
1, section 1.1). Under these conditions, breeding in zoos and aquariums occurs in late summer (August
and September), and parturition takes place in late winter and early spring (February and March).
Characteristic of massasauga breeding behavior is the ritualized combat between two males. Males
face each other and lift the first thirds of their body vertically and they attempt to push each other down in
order to pin the head and body of the opponent to the ground. These disputes end with the strongest or
biggest snake mating the female. Male combat during breeding attempts may be beneficial since it
stimulates both males and females.
For snakes housed as a group, breeding may take place spontaneously during late summer and early
fall (just as temperature and day lengths are decreasing). For animals not housed together throughout the
year, introduce the female destined for breeding to a male’s enclosure during late summer or early fall to
allow potential breeding. Breeding behavior should start within hours of the introduction.
If no breeding is seen within 24 hours, an additional male can be introduced. Combat behavior
between the males should start right away. The males should be allowed to combat for 2030 minutes
before interrupting the combat and removing the non-breeding male. If the snakes are allowed to combat
until a victor is evident, there is the chance that the intended breeding male may lose the combat and will
be inhibited from breeding.
7.2 Assisted Reproductive Technology
The practical use of artificial insemination (AI) with animals was developed during the early 1900s to
replicate desirable livestock characteristics to more progeny. Over the last decade or so, AZA-accredited
zoos and aquariums have begun using AI processes more often with many of the animals residing in their
care. AZA Studbooks are designed to help manage animal populations by providing detailed genetic and
demographic analyses to promote genetic diversity with breeding pair decisions within and between our
institutions. While these decisions are based upon sound biological reasoning, the efforts needed to
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ensure that transports and introductions are done properly to facilitate breeding between the animals are
often quite complex, exhaustive, and expensive, and conception is not guaranteed.
AI has become an increasingly popular technology that is being used to meet the needs identified in
the AZA Studbooks without having to re-locate animals. Males are trained to voluntarily produce semen
samples and females are being trained for voluntary insemination and pregnancy monitoring procedures
such as blood and urine hormone measurements and ultrasound evaluations. Techniques used to
preserve and freeze semen have been achieved with a variety, but not all, massasauga and should be
investigated further.
AI has not been attempted in massasauga rattlesnakes. AI has been performed in other snake
species, including another species of rattlesnake (Langlada et al., 1994). That method involved
euthanizing the males to obtain sperm that was then diluted and introduced into the uterus via the vaginal
opening in the cloaca. Sperm has been collected from snakes by electroejaculation (Quinn et al., 1989)
and by using a gentle massage technique (Mattson et al., 2007).
7.3 Pregnancy and Birth
It is extremely important to understand the physiological and behavioral changes that occur
throughout an animal’s pregnancy. Massasaugas are ovoviviparous, with the young delivered live after
hatching from internal membranous eggs. Six to twenty young, approximately 20 cm long, are born.
Gravid females typically spend more time thermoregulating in order to elevate their body temperature to
facilitate gestation. In the wild gravid females select more open terrain where temperatures are higher.
After a successful breeding, a female may begin to act or look gravid, that is, she spends more time
exposed and thermoregulating in tight, circular coils with the head resting flat on the uppermost coil of the
body. Females will also begin to increase in girth, becoming quite plump. If a keeper suspects a female is
gravid, that snake should be maintained in an enclosure with access to adequate heat. Gravid females
may stop feeding late in gestation, however food should be offered on the regular feeding schedule since
gravid females may continue to feed up to two weeks before giving birth.
There is no need to remove a gravid female from an exhibit even if housed with other snakes. There
are no reports of conspecific aggression or predation in this species.
7.4 Birthing Facilities
As parturition approaches, animal care staff should ensure that the mother is comfortable in the area
where the birth will take place, and that this area is “baby-proofed.” Massasaugas are livebearers,
therefore enclosures should not have any gaps or holes over 3 mm (1/8 in.) that could serve as escape
routes for neonates. Gravid females should be provided with a secure sheltered place to give birth with
natural substrate such as moss or mulch. This can be done on exhibit or in a holding area.
The young are born encased in the membranous eggs and will break free of the membrane within
minutes of parturition. In order to prevent the egg membrane from drying out and trapping the neonates,
the enclosure should have adequate humidity and the substrate should remain damp. If they neonates
appear to have difficulty emerging from the egg membrane, it may be necessary to gently open the
membrane to free the neonate. This can be done by grasping part of the membrane using long (4561
cm [1824 in.]) hemostats and manipulating the membrane to cause a small tear.
Massasauga females are not known to provide any maternal care, however it has been observed that
in the wild mother and young remain at the site of birth for several days. In managed settings neonates
can be separated from the mother 2448 hours after birth. If the female was separated from a group or
taken off exhibit during gestation, she can be returned at this time. Approximately one week after birth,
the young snakes shed their skin for the first time and should be offered food (one very small "pinkie"
mouse) at this time.
7.5 Assisted Rearing
Although mothers may successfully give birth, there are times when they are not able to properly care
for their offspring, both in the wild and in ex-situ populations. Fortunately, animal care staff in AZA-
accredited institutions are able to assist with the rearing of these offspring if necessary.
Massasauga rattlesnakes are generally hardy babies and feed well soon after birth, usually within 7
10 days. Occasionally a neonate may not accept food and force-feeding may be necessary. This can be
done with the snake in a tube (as described in Chapter 6).
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7.6 Contraception
Many animals cared for in AZA-accredited institutions breed so successfully that contraception
techniques are implemented to ensure that the population remains at a healthy size. There are no
recommended oral or injectable contraceptives for this species. In order to prevent reproduction, sexes
should be maintained separated from each other.
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Chapter 8. Behavior Management
8.1 Animal Training
Classical and operant conditioning techniques have been used to train animals for over a century.
Classical conditioning is a form of associative learning demonstrated by Ivan Pavlov. Classical
conditioning involves the presentation of a neutral stimulus that will be conditioned (CS) along with an
unconditioned stimulus (US) that evokes an innate, often reflexive, response. If the CS and the US are
repeatedly paired, eventually the two stimuli become associated and the animal will begin to produce a
conditioned behavioral response to the CS.
Operant conditioning uses the consequences of a behavior to modify the occurrence and form of that
behavior. Reinforcement and punishment are the core tools of operant conditioning. Positive
reinforcement occurs when a behavior is followed by a favorable stimulus to increase the frequency of
that behavior. Negative reinforcement occurs when a behavior is followed by the removal of an aversive
stimulus to also increase the frequency of that behavior. Positive punishment occurs when a behavior is
followed by an aversive stimulus to decrease the frequency of that behavior. Negative punishment occurs
when a behavior is followed by the removal of a favorable stimulus also to decrease the frequency of that
behavior.
AZA-accredited institutions are expected to utilize reinforcing conditioning techniques to facilitate
husbandry procedures and behavioral research investigations.
Training has not been reported in this species; however, other species of reptiles have been
successfully trained. One zoo has developed programs which utilize operant conditioning instead to
manage their collections, specifically with groups of 2.6 American Alligators (Alligator missisipiensis),
0.0.3 Fresh Water Crocodiles (Crocodylus johnstoni), 1.0 coastal taipan (Oxyuranus scutellatus), 2.0
Collett’s snakes (Pseudechis colletti) and 2.0 cape cobras (Naja nivea). Using scent trails, sound cues
from attaching the shift box and positive reinforcement, three species of large elapids went through
training to shift into a separate feed box that could be connected to the exhibit. 1.0 coastal taipan
(Oxyuranus scutellatus), 2.0 Collett’s snakes (Pseudechis colletti) and 2.0 cape cobras (Naja nivea) all
were encouraged to shift. Though keepers continued to routinely handle the animals on hooks for safety
purposes, this method would allow for some management without handling the animals. Within five
training sessions the coastal taipan shifted consistently on and off exhibit, with training sessions being
done weekly. Though results were mixed with the rest of the group, successful shifting was achieved in
many cases. These behaviors can be extremely beneficial when working with potentially dangerous
animals.
8.2 Environmental Enrichment
Environmental enrichment, also called behavioral
enrichment, refers to the practice of providing a variety of stimuli
to the animal’s environment, or changing the environment itself to
increase physical activity, stimulate cognition, and promote
natural behaviors. Stimuli, including natural and artificial objects,
scents, and sounds are presented in a safe way for the
massasauga to interact with. Some suggestions include
providing food in a variety of ways (i.e., frozen in ice or in a
manner that requires an animal to solve simple puzzles to obtain
it), using the presence or scent/sounds of other animals of the
same or different species, and incorporating an animal training
(husbandry or behavioral research) regime in the daily schedule.
Enrichment programs for massasauga should take into
account the natural history of the species, individual needs of the
animals, and facility constraints. The massasauga enrichment plan should include the following elements:
goal setting, planning and approval process, implementation, documentation/record-keeping, evaluation,
and subsequent program refinement. The massasauga enrichment program should ensure that all
environmental enrichment devices (EEDs) are “massasauga” safe and are presented on a variable
schedule to prevent habituation AZA-accredited institutions must have a formal written enrichment
AZA Accreditation Standard
(1.6.1) The institution must have a formal
written enrichment program that promotes
species-appropriate behavioral
opportunities.
AZA Accreditation Standard
(1.6.2) The institution must have a
specific staff member(s) or committee
assigned for enrichment program
oversight, implementation, training, and
interdepartmental coordination of
enrichment efforts.
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program that promotes massasauga-appropriate behavioral opportunities (AZA Accreditation Standard
1.6.1).
Massasauga enrichment programs should be integrated with veterinary care, nutrition, and animal
training programs to maximize the effectiveness and quality of animal care provided. AZA-accredited
institutions must have specific staff members assigned to oversee, implement, train, and coordinate
interdepartmental enrichment programs (AZA Accreditation Standard 1.6.2).
There are many interesting possibilities for snake enrichment especially with respect to their extreme
sensitivity to chemical information (Greene, 1997). Because snakes rely heavily on olfaction, odors can
often provide an excellent avenue for enrichment. How the animal perceives its environment is an
important factor in providing appropriate and stimulating enrichment. Reactions can include no response,
increased activity, or rapid tongue flicking for extended periods. Tongue flicking has been used as a
metric for gauging interest. (Burghardt, 1968)
Common enrichment practices for reptiles include altering exhibit furniture, adding different hide
boxes, toilet paper, or PVC tubes. These can provide great stimulus, but special precautions should be
taken in order to ensure safe access to venomous animals. Natural items such as leaves, assorted
substrates, branches, and rocks can also increase the variability of the exhibit design. These items should
be properly disinfected before being introduced to a new exhibit.
Zoo staff members have observed rapid tongue flicking by eastern massasauga rattlesnakes after the
addition of perfumes and spices to the exhibit. While considering that enrichment items can also be
potential vectors for parasite and disease transmission, especially with related massasauga such as other
reptiles or even birds, items that have been used by other animals can make excellent enrichment.
Feathers and bird nests have also elicited strong reactions, including increased locomotion (e.g.,
encircling the item) and tongue flicking. Items that have been in contact with small mammals can also be
stimulating. Hide tubes and boxes from these animals can induce rapid tongue flicking. Shed skins from
conspecifics or other snakes can also provide stimulus.
Another possibility for providing enrichment appropriate for pit vipers can include the utilization of
items that alter local temperatures without compromising the recommended ambient and basking
temperatures. Additional basking areas may also increase exhibit exploration. Enrichment techniques that
may further enhance the thermal environment for snakes may be possible using novel tools such as ice
cubes or heat packs.
8.3 Staff and Animal Interactions
Animal training and environmental enrichment protocols and techniques should be based on
interactions that promote safety for all involved. As a venomous species, all interactions with massasauga
should utilize appropriate safety equipment. No unprotected contact is permitted.
8.4 Staff Skills and Training
Massasauga staff members should be trained in all areas of massasauga behavior management.
Funding should be provided for AZA continuing education courses, related meetings, conference
participation, and other professional opportunities. A reference library appropriate to the size and
complexity of the institution should be available to all staff and volunteers to provide them with accurate
information on the behavioral needs of the animals with which they work.
Working with venomous species requires advanced skills and experience. Most institutions will have
their own training program and standard operating procedures for working with venomous reptiles. The
AAZK conducted a Venomous Animal Safety and Husbandry Workshop in 2008 that included instruction
on taxonomy, phylogeny, zoogeography, toxicology, facility design, handling methods, species-specific
husbandry, operant conditioning, regulation and transportation, nutrition health care, quarantine, crisis
management protocols and staff training. The AZA Snake TAG is currently discussing the development of
a similar course for keeper training. Another resource that may be helpful is the SSAR’s publication
Venomous Snakes: A Safety Guide for Reptile Keepers by William Altimari (1998).
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Chapter 9. Program Animals
9.1 Program Animal Policy
AZA recognizes many public education and, ultimately, conservation benefits from program animal
presentations. AZA’s Conservation Education Committee’s Program Animal Position Statement
(Appendix D) summarizes the value of program animal presentations.
For the purpose of this policy, a program animal is described as an animal presented either within or
outside of its normal exhibit or holding area that is intended to have regular proximity to or physical
contact with trainers, handlers, the public, or will be part of an ongoing conservation education/outreach
program.
Program animal presentations bring a host of responsibilities, including the welfare of the animals
involved, the safety of the animal handler and public, and accountability for the take-home, educational
messages received by the audience. Therefore, AZA requires all accredited institutions that give program
animal presentations to develop an institutional program animal policy that clearly identifies and justifies
those species and individuals approved as program animals and details their long-term management plan
and educational program objectives.
AZA’s accreditation standards require that the conditions and
treatment of animals in education programs must meet standards
set for the remainder of the animal collection, including species-
appropriate shelter, exercise, sound and environmental
enrichment, access to veterinary care, nutrition, and other related
standards (AZA Accreditation Standard 1.5.4). In addition,
providing program animals with options to choose among a variety
of conditions within their environment is essential to ensuring
effective care, welfare, and management. Some of these
requirements can be met outside of the primary exhibit enclosure
while the animal is involved in a program or is being transported.
For example, housing may be reduced in size compared to a
primary enclosure as long as the animal’s physical and
psychological needs are being met during the program; upon
return to the facility the animal should be returned to its species-
appropriate housing as described above. The following conditions
apply for massasauga used as program animals:
Security: The snake should not be left unattended in a public access area at any time. When used for
outreach, the snake should be kept in a warm (2432 °C [7589 °F]) and in a secure area (e.g., in a
locked room and/or container with controlled access).
Housing: The snake should be housed in a locked and secure holding. The locked transport box is
appropriate for short-term housing. The snake can be moved to another secure container when food
and/or water are offered and for cleaning.
The snake should be permanently housed in an area with a temperature range of 2432 °C (7589
°F). Minor variations in temperature are acceptable; however a specific hot spot (3034 °C [8693 °F])
should always be available. The snake should not be exposed to temperatures below 16 °C (60 °F) or
above 35 °C (95 °F) even for short periods of time.
The rattlesnake is under permanent quarantine. In order to prevent any possible exposure to disease
the snake should not be exposed to any other snakes or any holding areas, tools, bowls, hooks, etc. that
have been used for other snakes.
Transport: The snake is to be transported in a locked and insulated box and labeled as a venomous
snake. An insulated transport box should be used at all times to ensure the snake is kept at a
temperature of 2025 °C (6877 °F) during transport. Handling equipment (e.g., hooks, tongs) should
accompany the snake at all times.
Husbandry and Feeding: Fresh clean water should be available at all times, except when the snake is
being transported or used in outreach programs. Do not leave a water bowl or other heavy objects in with
the snake when transporting it
.
AZA Accreditation Standard
(1.5.4) A written policy on the use of live
animals in programs should be on file.
Animals in education programs must be
maintained and cared for by trained staff,
and housing conditions must meet
standards set for the remainder of the
animal collection, including species-
appropriate shelter, exercise, social and
environmental enrichment, access to
veterinary care, nutrition, etc. Since some
of these requirements can be met outside
of the primary enclosure, for example,
enclosures may be reduced in size
provided that the animal’s physical and
psychological needs are being met.
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Snakes are not to be fed except in the case of long-term outings (i.e., more than two weeks). If
feeding is required, the snake should be given the same food as it would receive at its home institution.
Do not feed any food items originating from the wild.
A record of daily occurrences and husbandry is to be kept and returned with the snake at the end of
the outing. This will provide details of temperature, feeding, use for outreach, etc. Any significant events
or signs of illness are to be reported immediately to the appropriate animal care staff.
9.2 Institutional Program Animal Plans
AZA’s policy on the presentation of animals is as follows: AZA is dedicated to excellence in animal
care and welfare, conservation, education, research, and the presentation of animals in ways that inspire
respect for wildlife and nature. AZA’s position is that animals should always be presented in adherence to
the following core principles:
Animal and human health, safety, and welfare are never compromised.
Education and a meaningful conservation message are integral components of the presentation.
The individual animals involved are consistently maintained in a manner that meets their social,
physical, behavioral, and nutritional needs.
AZA-accredited institutions that have designated program
animals are required to develop their own Institutional Program
Animal Policy that articulates and evaluates the program benefits
(see Appendix E for recommendations). Program animals should
be consistently maintained in a manner that meets their social,
physical, behavioral, and nutritional needs. Education and
conservation messaging must be an integral component of any program animal demonstration (AZA
Accreditation Standard 1.5.3).
The AZA Massasauga SSP Education Advisor should be consulted when developing messaging for
outreach programs. Key messages include:
Living with wildlife
Safety
Respect
Animal care and education staff should be trained in program
animal-specific handling protocols, conservation, and education
messaging techniques, and public interaction procedures. These
staff members should be competent in recognizing stress or
discomfort behaviors exhibited by the program animals and be
able to address any safety issues that arise.
Program animals that are taken off zoo or aquarium grounds for
any purpose have the potential to be exposed to infectious agents
that could spread to the rest of the institution’s healthy population.
AZA-accredited institutions must have adequate protocols in
place to avoid this (AZA Accreditation Standard 1.5.5).
Following any approved contact with a program snake,
visitors should use a hand sanitizer product, and are encouraged
to also wash their hands with soap and water.
Careful consideration must be given to the design and size of
all program animal enclosures, including exhibit, off-exhibit
holding, hospital, quarantine, and isolation areas, such that the
physical, social, behavioral, and psychological needs of the
species are met and species-appropriate behaviors are facilitated
(AZA Accreditation Standard 10.3.3; AZA Accreditation Standard
1.5.2).
Similar consideration needs to be given to the means in which
an animal will be transported both within the Institution’s grounds,
and to/from an off-grounds program. Animal transportation must
AZA Accreditation Standard
(1.5.3) If animal demonstrations are a part
of the institution’s programs, an education
and conservation message must be an
integral component.
AZA Accreditation Standard
(1.5.5) For animals used in offsite
programs and for educational purposes,
the institution must have adequate
protocols in place to protect the rest of the
collection from exposure to infectious
agents.
AZA Accreditation Standard
(10.3.3) All animal enclosures (exhibits,
holding areas, hospital, and
quarantine/isolation) must be of a size
and complexity sufficient to provide for
the animal’s physical, social, and
psychological well-being; exhibit
enclosures must include provisions for the
behavioral enrichment of the animals.
AZA Accreditation Standard
(1.5.2) Animals should be displayed,
whenever possible, in exhibits replicating
their wild habitat and in numbers sufficient
to meet their social and behavioral needs.
Display of single specimens should be
avoided unless biologically correct for the
species involved.
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be conducted in a manner that is lawful, safe, well planned, and
coordinated, and minimizes risk to the animal(s), employees,
and general public (AZA Accreditation Standard 1.5.11).
Massasaugas used for programs are to be transported in
clearly labeled and secure containers. Containers should be
ventilated, and if exposed to temperature extremes (e.g., direct
sun or winter use) they should be insulated. Ventilation holes
should be small enough (or covered with fine mesh) to prevent
the snake from biting through the hole and to prevent the escape
of any newborn snakes.
Never transport a snake in a container with unsecured heavy
objects (e.g., water dished, rocks, perching, etc.) that may shift
during transport and injure the snake. Massasaugas used for
programs should be housed, cared for and maintained as
described in chapters 1, 2 and 3 of this document.
9.3 Program Evaluation
AZA-accredited institutions which have Institutional Program Animal Plan are required to evaluate the
efficacy of the plan routinely (see Appendix E for recommendations). Education and conservation
messaging content retention, animal health and well-being, guest responses, policy effectiveness, and
accountability and ramifications of policy violations should be assessed and revised as needed.
Education and outreach programs should be reviewed and evaluated as per individual institution’s
own methodologies. Pre- and post-program surveys or questionnaires are helpful and easy to administer.
These can be implemented periodically or following any changes to programs.
AZA Accreditation Standard
(1.5.11) Animal transportation must be
conducted in a manner that is safe, well
planned, and coordinated, and minimizes
risk to the animal(s), employees, and
general public. All applicable local, state,
and federal laws must be adhered to.
Planning and coordination for animal
transport requires good communication
among all involved parties, plans for a
variety of emergencies and contingencies
that may arise, and timely execution of
the transport. At no time should the
animal(s) or
people be subjected to
unnecessary risk or danger
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Chapter 10. Research
10.1 Known Methodologies
AZA believes that contemporary massasauga management,
husbandry, veterinary care and conservation practices should be
based in science, and that a commitment to scientific research,
both basic and applied, is a trademark of the modern zoological
park and aquarium. AZA-accredited institutions have the
invaluable opportunity, and are expected, to conduct or facilitate
research both in in situ and ex situ settings to advance scientific
knowledge of the animals in our care and enhance the
conservation of wild populations. This knowledge might be
achieved by participating in AZA Taxon Advisory Group (TAG) or
Species Survival Plan® (SSP) Program sponsored research, conducting original research projects,
affiliating with local universities, and/or employing staff with scientific credentials (AZA Accreditation
Standard 5.3).
The AZA Massasauga SSP has an active research committee working with a variety of partners to
facilitate research that will benefit this species and promote the conservation and recovery of these
snakes. Institutions should liaise with the SSP Research Committee to determine what projects they may
wish to undertake or support that will benefit this species
Research investigations, whether observational, behavioral,
physiological, or genetically based, should have a clear scientific
purpose with the reasonable expectation that they will increase
our understanding of the species being investigated and may
provide results which benefit the health or welfare of animals in
wild populations. Many AZA-accredited institutions incorporate
superior positive reinforcement training programs into their routine
schedules to facilitate sensory, cognitive, and physiological
research investigations and these types of programs are strongly
encouraged by the AZA. AZA-accredited institutions are required
to have a clearly written research policy that identifies the types of
research being conducted, methods used, staff involved,
evaluations of the projects, the animals included, and guidelines
for the reporting or publication of any findings (AZA Accreditation Standard 5.2). Institutions must
designate a qualified individual to oversee and direct its research program (AZA Accreditation Standard
5.1). If institutions are not able to conduct in-house research investigations, they are strongly encouraged
to provide financial, personnel, logistical, and other support for priority research and conservation
initiatives identified by AZA Taxon Advisory Groups (TAGs) or AZA Species Survival Plans
®
(SSP)
Programs.
Radio telemetry is a technique that is commonly used to study secretive species such as the
massasauga. The minimum size/weight of a snake that can receive an implant depends on how small the
transmitter is, and the skills of the surgeon. Generally the transmitter should be no more than 50% of the
width of the snake at the surgery site, and the weight of the transmitter should be no more than 5% of the
snake’s body weight. With a large-bodied snake such as a massasauga, animals as small as 3040 cm
SVL could be implanted with transmitters.
For gravid females (which lose up to 50% of their body weight when they gave birth) the transmitter
should be no more than 2.5% of the snake’s body weight. Unless the availability of study animals is a
limiting factor strict adherence to this standard is particularly important, because the stress of gestation
and parturition may result in increased mortality among post-parturition females, and transmitter
implantation could compound that stress.
Implantation of transmitters from the time that females are heavily gravid to the time of parturition
could result in an increased incidence of complications and is less than ideal. The muscular activity of
parturition could also result in dehiscence of an incompletely healed implant incision. Four weeks prior to
expected parturition should be the latest date scheduled for implant surgery (i.e., no surgery after mid
June). It is important to note that parturition dates can vary considerably between years within a given
AZA Accreditation Standard
(5.3) Institutions should maximize the
generation of scientific knowledge gained
from the animal collection. This might be
achieved by participating in AZA
TAG/SSP sponsored research when
applicable, conducting original research
projects, affiliating with local universities,
and/or employing staff with scientific
credentials.
AZA Accreditation Standard
(5.1) Research activities must be under
the direction of a person qualified to make
informed decisions regarding research
AZA Accreditation Standard
(5.2) Institutions must have a written
policy that outlines the type of research
that it conducts, methods, staff
involvement, evaluations, animals to be
involved, and guidelines for publication of
findings.
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population. The effect of local inflammation from a newly implanted transmitter on the process of
ovulation and uptake of follicles by the oviduct is unknown but may also result in complications. The
standard location for transmitter implantation is two-thirds of the distance from the snout to the vent,
which places the transmitter immediately adjacent or anterior to the ovaries. If a female has large pre-
ovulatory follicles, insertion of a transmitter could be traumatic. Debilitation at ovulation could result in
regurgitation of ova from the oviduct into the coelom, both resulting in yolk peritonitis.
Implanting gravid snakes early in gestation may also result in follicle re-absorption. Parturition likely
causes some degree of stress and debilitation in female snakes, which immediate surgery would
compound. It is recommended that female snakes should be allowed two weeks to recover from
parturition prior to implant surgery.
Following surgery the snake should be kept in a warm (2830 °C [8286 °F]) holding for a minimum
of 24 hours. To ensure the snake is released well hydrated, intracoelomic fluids (e.g., sterile normal
saline) of a volume equal to 2% of the snakes body weight should be administered intraperitoneally.
Ideally a 36 day stay would allow for antibiotic injections at three and six days post-surgery. This
extended recovery time would allow the snake to maintain its preferred body temperature for the first few
days post-operatively with minimal effort. Some suggest that to minimize the stress experienced by the
snake it should be released as soon as possible, as long as the snake has regained full locomotion
abilities. In this case antibiotics can be injected on the day of release.
A snake requires at least four weeks post-operatively during which it can achieve its preferred body
temperature to heal completely. A snake will not likely heal at all during hibernation, and late season
surgeries have been shown to affect behavior and increase mortality (Rudolph et al., 1998). Therefore,
snakes should not be implanted after the end of August.
Use of surgically implanted transmitters should only be considered where there is a question of
sufficient importance to justify the potential negative consequences of this technique. Researchers should
rationally evaluate if telemetry is the best option for the research they wish to undertake.
10.2 Future Research Needs
This Animal Care Manual is a dynamic document that will need to be updated as new information is
acquired. Knowledge gaps have been identified throughout the Manual and are included in this section to
promote future research investigations. Knowledge gained from areas will maximize AZA-accredited
institutions’ capacity for excellence in animal care and welfare as well as enhance conservation initiatives
for the species.
The SSP encourages the use of the ex situ population to conduct noninvasive studies and research
that answers questions about species biology and management. As examples, studies on group
composition (structure and size multiple males), housing (sensory components), enrichment options are
some of the areas that need to be investigated. The AZA Eastern Massasauga Rattlesnake SSP has a
protocol for approving research projects (see website www.emrssp.org
). As of 2013, the SSP has
approved several research projects that will enhance our understanding of the biology and management
of this species. These projects are identified with accompanying abstracts on the AZA Eastern
Massasauga Rattlesnake SSP website. The projects investigate growth patterns (weight and length) with
comparisons between zoo and wild, nutrition status (again a comparison between zoo and wild), a
longitudinal study of a stable wild population in SW Michigan to obtain life history parameter values, blood
and fecal endocrine studies to assess potential for identifying reproductive status, and molecular genetic
studies to assess genetic variation across the natural range and the relationships of individuals within the
managed breeding population. Institutions should liaise with the SSP Research Committee to determine
what projects they may wish to undertake or support that will benefit this species. Institutions should liaise
with the SSP Research Committee to determine what projects they may wish to undertake or support that
will benefit this species.
Chapter 5. Nutrition
5.2. Diets: Studies are needed to assess the nutritional status of zoo massasauga rattlesnakes as
compared to wild counterparts.
5.3. Nutritional Evaluation: A project to assimilate measurement data and determine body condition in
cooperation with the SSP from managed eastern massasauga rattlesnakes for comparison to wild
populations is needed.
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Chapter 7. Reproduction
7.1. Reproductive Physiology and Behavior: Research into the environmental and physiological
requirements for inducing reproductive behavior and fecal endocrine studies to assess potential for
identifying reproductive status of individuals is needed.
7.5 Assisted Rearing: Growth and longevity studies of wild populations are needed to help develop
growth rate targets and a morphometric classification for age classes.
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Chapter 11. Confiscations
11.1 Confiscations
Zoos are often called upon to assist regulatory agencies when illegally possessed massasaugas are
confiscated. Some of the animals may be destined for repatriation to the source population. It is strongly
recommended that massasaugas brought into zoos for a short period, and designated for eventual
release, be kept in a separate facility from long-term (i.e., 3 months or more) residents. Refer to Chapter
6.4 for details on quarantine recommendations.
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Acknowledgements
SSP Management Committee
Kent Bekker (Toledo Zoo)
Tina Clare (Cornell University)
Dr. Graham Crawshaw (Toronto Zoo)
Jeff Ettling (Saint Louis Zoo)
Billie Harrison (Milwaukee County Zoological Gardens)
Bob Johnson (Toronto Zoo)
Dr. Randy Junge (Columbus Zoo)
Jeff Jundt (Detroit Zoo)
Dr. Shana Lavin (Lincoln Park Zoo)
Mark Wanner (Saint Louis Zoo)
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Appendix A: Accreditation Standards by Chapter
The following specific standards of care relevant to eastern massasauga rattlesnake are taken from
the AZA Accreditation Standards and Related Policies (AZA, 2011) and are referenced fully within the
chapters of this animal care manual:
General Information
(1.1.1) The institution must comply with all relevant local, state, and federal wildlife laws and regulations.
It is understood that, in some cases, AZA accreditation standards are more stringent than existing
laws and regulations. In these cases the AZA standard must be met.
Chapter 1
(1.5.7) The animal collection must be protected from weather detrimental to their health.
(10.2.1) Critical life-support systems for the animal collection, including but not limited to plumbing,
heating, cooling, aeration, and filtration, must be equipped with a warning mechanism, and
emergency backup systems must be available. All mechanical equipment should be under a
preventative maintenance program as evidenced through a record-keeping system. Special
equipment should be maintained under a maintenance agreement, or a training record should show
that staff members are trained for specified maintenance of special equipment.
(1.5.9) The institution must have a regular program of monitoring water quality for collections of fish,
pinnipeds, cetaceans, and other aquatic animals. A written record must be maintained to document
long-term water quality results and chemical additions.
Chapter 2
(1.5.2) Animals should be displayed, whenever possible, in exhibits replicating their wild habitat and in
numbers sufficient to meet their social and behavioral needs. Display of single specimens should be
avoided unless biologically correct for the species involved.
(10.3.3) All animal enclosures (exhibits, holding areas, hospital, and quarantine/isolation) must be of a
size and complexity sufficient to provide for the animal’s physical, social, and psychological well-
being; and exhibit enclosures must include provisions for the behavioral enrichment of the animals.
(11.3.3) Special attention must be given to free-ranging animals so that no undue threat is posed to the
animal collection, free-ranging animals, or the visiting public. Animals maintained where they will be in
contact with the visiting public must be carefully selected, monitored, and treated humanely at all
times.
(11.3.1) All animal exhibits and holding areas must be secured to prevent unintentional animal egress.
(11.3.6) Guardrails/barriers must be constructed in all areas where the visiting public could have contact
with other than handleable animals.
(11.2.3) All emergency procedures must be written and provided to staff and, where appropriate, to
volunteers. Appropriate emergency procedures must be readily available for reference in the event of
an actual emergency. These procedures should deal with four basic types of emergencies: fire,
weather/environment; injury to staff or a visitor; animal escape.
(11.6.2) Security personnel, whether staff of the institution, or a provided and/or contracted service, must
be trained to handle all emergencies in full accordance with the policies and procedures of the
institution. In some cases, it is recognized that Security personnel may be in charge of the respective
emergency (i.e., shooting teams).
(11.2.4) The institution must have a communication system that can be quickly accessed in case of an
emergency.
(11.2.5) A written protocol should be developed involving local police or other emergency agencies and
include response times to emergencies.
(11.5.3) Institutions maintaining potentially dangerous animals (sharks, whales, tigers, bears, etc.) must
have appropriate safety procedures in place to prevent attacks and injuries by these animals.
Appropriate response procedures must also be in place to deal with an attack resulting in an injury.
These procedures must be practiced routinely per the emergency drill requirements contained in
these standards. Whenever injuries result from these incidents, a written account outlining the cause
of the incident, how the injury was handled, and a description of any resulting changes to either the
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safety procedures or the physical facility must be prepared and maintained for five years from the
date of the incident.
Chapter 3
(1.5.11) Animal transportation must be conducted in a manner that is safe, well-planned and coordinated,
and minimizes risk to the animal(s), employees, and general public. All applicable local, state, and
federal laws must be adhered to.
Chapter 5
(2.6.2) A formal nutrition program is recommended to meet the behavioral and nutritional needs of all
species and specimens within the collection.
(2.6.3) Animal diets must be of a quality and quantity suitable for each animal’s nutritional and
psychological needs. Diet formulations and records of analysis of appropriate feed items should be
maintained and may be examined by the Visiting Committee. Animal food, especially seafood
products, should be purchased from reliable sources that are sustainable and/or well managed.
(2.6.1) Animal food preparations must meet all local, state/provincial, and federal regulations.
(2.6.4) The institution should assign at least one person to oversee appropriate browse material for the
collection.
Chapter 6
(2.1.1) A full-time staff veterinarian is recommended. However, the Commission realizes that in some
cases such is not practical. In those cases, a consulting/part-time veterinarian must be under contract
to make at least twice monthly inspections of the animal collection and respond as soon as possible
to any emergencies. The Commission also recognizes that certain collections, because of their size
and/or nature, may require different considerations in veterinary care.
(2.1.2) So that indications of disease, injury, or stress may be dealt with promptly, veterinary coverage
must be available to the animal collection 24 hours a day, 7 days a week.
(2.2.1) Written, formal procedures must be available to the animal care staff for the use of animal drugs
for veterinary purposes and appropriate security of the drugs must be provided.
(1.4.6) A staff member must be designated as being responsible for the institution's animal record-
keeping system. That person must be charged with establishing and maintaining the institution's
animal records, as well as with keeping all animal care staff members apprised of relevant laws and
regulations regarding the institution's animal collection.
(1.4.7) Animal records must be kept current, and data must be logged daily.
(1.4.5) At least one set of the institution’s historical animal records must be stored and protected. Those
records should include permits, titles, declaration forms, and other pertinent information.
(1.4.4) Animal records, whether in electronic or paper form, including health records, must be duplicated
and stored in a separate location.
(1.4.3) Animals must be identifiable, whenever practical, and have corresponding ID numbers. For
animals maintained in colonies or other animals not considered readily identifiable, the institution
must provide a statement explaining how record keeping is maintained.
(1.4.1) An animal inventory must be compiled at least once a year and include data regarding acquisitions
and dispositions in the animal collection.
(1.4.2) All species owned by the institution must be listed on the inventory, including those animals on
loan to and from the institution. In both cases, notations should be made on the inventory.
(2.7.1) The institution must have holding facilities or procedures for the quarantine of newly arrived
animals and isolation facilities or procedures for the treatment of sick/injured animals.
(2.7.3) Quarantine, hospital, and isolation areas should be in compliance with standards or guidelines
adopted by the AZA.
(2.7.2) Written, formal procedures for quarantine must be available and familiar to all staff working with
quarantined animals.
(11.1.2) Training and procedures must be in place regarding zoonotic diseases.
(11.1.3) A tuberculin testing and surveillance program must be established for appropriate staff in order to
ensure the health of both the employees and the animal collection.
(2.5.1) Deceased animals should be necropsied to determine the cause of death. Disposal after necropsy
must be done in accordance with local/federal laws.
(2.4.1) The veterinary care program must emphasize disease prevention.
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(1.5.5) For animals used in offsite programs and for educational purposes, the institution must have
adequate protocols in place to protect the rest of the collection from exposure to infectious agents.
(2.3.1) Capture equipment must be in good working order and available to authorized, trained personnel
at all times.
(2.4.2) Keepers should be trained to recognize abnormal behavior and clinical symptoms of illness and
have knowledge of the diets, husbandry (including enrichment items and strategies), and restraint
procedures required for the animals under their care. However, keepers should not evaluate illnesses
nor prescribe treatment.
(2.3.2) Hospital facilities should have x-ray equipment or have access to x-ray services.
(1.5.8) The institution must develop a clear process for identifying and addressing animal welfare
concerns within the institution.
Chapter 8
(1.6.1) The institution must have a formal written enrichment program that promotes species-appropriate
behavioral opportunities.
(1.6.2) The institution must have a specific staff member(s) or committee assigned for enrichment
program oversight, implementation, training, and interdepartmental coordination of enrichment efforts.
Chapter 9
(1.5.4) A written policy on the use of live animals in programs should be on file. Animals in education
programs must be maintained and cared for by trained staff, and housing conditions must meet
standards set for the remainder of the animal collection, including species-appropriate shelter,
exercise, social and environmental enrichment, access to veterinary care, nutrition, etc. Since some of
these requirements can be met outside of the primary enclosure, for example, enclosures may be
reduced in size provided that the animal’s physical and psychological needs are being met.
(1.5.3) If animal demonstrations are a part of the institution’s programs, an education and conservation
message must be an integral component.
(1.5.5) For animals used in offsite programs and for educational purposes, the institution must have
adequate protocols in place to protect the rest of the collection from exposure to infectious agents.
(10.3.3)
All animal enclosures (exhibits, holding areas, hospital, and quarantine/isolation) must be of a size and
complexity sufficient to provide for the animal’s physical, social, and psychological well-being; and exhibit
enclosures must include provisions for the behavioral enrichment of the animals.
(1.5.2) Animalsshouldbedisplayedinexhibitsreplicatingtheirwildhabitatandinnumbers sufficient to meet their
social and behavioral needs. Display of single animals should be avoided unless biologically correct for the
species involved.
(1.5.11) Animal transportation must be conducted in a manner that is safe, well planned, and coordinated, and
minimizes risk to the animal(s), employees, and general public. All applicable local, state, and federal laws
must be adhered to. Planning and coordination for animal transport requires good communication among all
involved parties, plans for a variety of emergencies and contingencies that may arise, and timely execution
of the transport. At no time should the animal(s) or people be subjected to unnecessary risk or danger.
Chapter 10
(5.3) Institutions should maximize the generation of scientific knowledge gained from the animal
collection. This might be achieved by participating in AZA TAG/SSP sponsored research when
applicable, conducting original research projects, affiliating with local universities, and/or employing
staff with scientific credentials.
(5.2) Institutions must have a written policy that outlines the type of research that it conducts, methods,
staff involvement, evaluations, animals to be involved, and guidelines for publication of findings.
(5.1) Research activities must be under the direction of a person qualified to make informed decisions
regarding research.
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Appendix B: Acquisition/Disposition Policy
I. Introduction: The Association of Zoos and Aquariums (AZA) was established, among other reasons, to
foster continued improvement in the zoological park and aquarium profession. One of its most important
roles is to provide a forum for debate and consensus building among its members, the intent of which is
to attain high ethical standards, especially those related to animal care and professional conduct. The
stringent requirements for AZA accreditation and high standards of professional conduct are unmatched
by similar organizations and also far surpass the United States Department of Agriculture's Animal and
Plant Health Inspection Service's requirements for licensed animal exhibitors. AZA member facilities must
abide by a Code of Professional Ethics a set of standards that guide all aspects of animal
management and welfare. As a matter of priority, AZA institutions should acquire animals from other AZA
institutions and dispose of animals to other AZA institutions.
AZA-accredited zoological parks and aquariums cannot fulfill their important missions of conservation,
and science without living animals. Responsible management of living animal populations necessitates
that some individuals be acquired and that others be removed from the collection at certain times.
Acquisition of animals can occur through propagation, trade, donation, loan, purchase, capture, or rescue.
Animals used as animal feed are not accessioned into the collection.
Disposition occurs when an animal leaves the collection for any reason. Reasons for disposition vary
widely, but include cooperative population management (genetic or demographic management),
reintroduction, behavioral incompatibility, sexual maturation, animal health concerns, loan or transfer, or
death.
The AZA Acquisition/Disposition Policy (A/D) was created to help (1) guide and support member
institutions in their animal acquisition and disposition decisions, and (2) ensure that all additions and
removals are compatible with the Association's stated commitment to "save and protect the wonders of
the living natural world." More specifically, the AZA A/D Policy is intended to:
Ensure that the welfare of individual animals and conservation of populations, species and
ecosystems are carefully considered during acquisition and disposition activities;
Maintain a proper standard of conduct for AZA members during acquisition and disposition
activities;
Ensure that animals from AZA member institutions are not transferred to individuals or
organizations that lack the appropriate expertise or facilities to care for them.
Support the goal of AZA’s cooperatively managed populations and associated programs,
including Species Survival Plans (SSPs), Population Management Plans (PMPs), and Taxon
Advisory Groups (TAGs).
The AZA Acquisition/Disposition Policy will serve as the default policy for AZA member institutions.
Institutions may develop their own A/D Policy in order to address specific local concerns. Any institutional
policy must incorporate and not conflict with the AZA acquisition and disposition standards.
Violations of the AZA Acquisition/Disposition Policy will be dealt with in accordance with the AZA
Code of Professional Ethics. Violations can result in an institution's or individual's expulsion from
membership in the AZA.
II. Group or Colony-based Identification: For some colonial, group-living, or prolific species, such as
certain insects, aquatic invertebrates, schooling fish, rodents, and bats, it is often impossible or highly
impractical to identify individual specimens. These species are therefore maintained, acquisitioned, and
disposed of as a group or colony. Therefore, when this A/D Policy refers to animals or specimens, it is in
reference to both individuals and groups/colonies.
III. Germplasm: Acquisition and disposition of germplasm should follow the same guidelines outlined in
this document if its intended use is to create live animal(s). Ownership of germplasm and any resulting
animals should be clearly defined. Institutions acquiring or dispositioning germplasm or any animal parts
or samples should consider not only its current use, but also future possible uses as new technologies
become available.
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IV(a). General Acquisitions: Animals are to be acquisitioned into an AZA member institution’s collection if
the following conditions are met:
1. Acquisitions must meet the requirements of all applicable local, state, federal and international
regulations and laws.
2. The Director or Chief Executive Officer of the institution is charged with the final authority and
responsibility for the monitoring and implementation of all acquisitions.
3. Acquisitions must be consistent with the mission of the institution, as reflected in its Institutional
Collection Plan, by addressing its exhibition/education, conservation, and/or scientific goals.
4. Animals that are acquired for the collection, permanently or temporarily, must be listed on
institutional records. All records should follow the Standards for Data Entry and Maintenance of
North American Zoo and Aquarium Animal Records Databases
®
.
5. Animals may be acquired temporarily for reasons such as, holding for governmental agencies,
rescue and/or rehabilitation, or special exhibits. Animals should only be accepted if they will not
jeopardize the health, care or maintenance of the animals in the permanent collection or the
animal being acquired.
6. The institution must have the necessary resources to support and provide for the professional
care and management of a species, so that the physical and social needs of both specimen and
species are met.
7. Attempts by members to circumvent AZA conservation programs in the acquisition of SSP
animals are detrimental to the Association and its conservation programs. Such action may be
detrimental to the species involved and is a violation of the Association's Code of Professional
Ethics. All AZA members must work through the SSP program in efforts to acquire SSP species
and adhere to the AZA Full Participation policy.
8. Animals are only to be acquired from sources that are known to operate legally and conduct their
business in a manner that reflects and/or supports the spirit and intent of the AZA Code of
Professional Ethics as well as this policy. Any convictions of state, federal, or international wildlife
laws should be reviewed, as well as any previous dealings with other AZA-accredited institutions.
9. When acquiring specimens managed by a PMP, institutions should consult with the PMP
manager.
10. Institutions should consult AZA Wildlife Conservation and Management Committee (WCMC)-
approved Regional Collection Plans (RCPs) when making acquisition decisions.
IV(b). Acquisitions from the Wild: The maintenance of wild animal populations for education and wildlife
conservation purposes is a unique responsibility of AZA member zoos and aquariums. To accomplish
these goals, it may be necessary to acquire wild-caught specimens. Before acquiring animals from the
wild, institutions are encouraged to examine sources including other AZA institutions or regional
zoological associations.
When acquiring animals from the wild, careful consideration must be taken to evaluate the long-term
impacts on the wild population. Any capture of free-ranging animals should be done in accordance with all
local, state, federal, and international wildlife laws and regulations and not be detrimental to the long-term
viability of the species or the wild or captive population(s). In crisis situations, when the survival of a
population is at risk, rescue decisions are to be made on a case-by-case basis.
V(a). Disposition Requirements living animals: Successful conservation and animal management efforts
rely on the cooperation of many entities, both within and outside of AZA. While preference is given to
placing animals within AZA member institutions, it is important to foster a cooperative culture among
those who share the primary mission of AZA-accredited facilities. The AZA draws a strong distinction
between the mission, stated or otherwise, of non-AZA member organizations and the mission of
professionally managed zoological parks and aquariums accredited by the AZA.
An accredited AZA member balances public display, recreation, and entertainment with demonstrated
efforts in education, conservation, and science. While some non-AZA member organizations may meet
minimum daily standards of animal care for wildlife, the AZA recognizes that this, by itself, is insufficient to
warrant either AZA membership or participation in AZA's cooperative animal management programs.
When an animal is sent to a non-member of AZA, it is imperative that the member be confident that the
animal will be cared for properly.
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Animals may only be disposed of from an AZA member institution's collection if the following
conditions are met:
1. Dispositions must meet the requirements of all applicable local, state, federal and international
regulations and laws.
2. The Director or Chief Executive Officer of the institution is charged with the final authority and
responsibility for the monitoring and implementation of all dispositions.
3. Any disposition must abide by the Mandatory Standards and General Advisories of the AZA Code
of Professional Ethics. Specifically, "a member shall make every effort to assure that all animals
in his/her collection and under his/her care are disposed of in a manner which meets the current
disposition standards of the Association and do not find their way into the hands of those not
qualified to care for them properly."
4. Non-domesticated animals shall not be disposed of at animal auctions. Additionally, animals shall
not be disposed of to any organization or individual that may use or sell the animal at an animal
auction. In transactions with AZA non-members, the recipient must ensure in writing that neither
the animal nor its offspring will be disposed of at a wild animal auction or to an individual or
organization that allows the hunting of the animal.
5. Animals shall not be disposed of to organizations or individuals that allow the hunting of these
animals or their offspring. This does not apply to individuals or organizations which allow the
hunting of only free-ranging game species (indigenous to North America) and established long-
introduced species such as, but not limited to, white-tailed deer, quail, rabbit, waterfowl, boar,
ring-necked pheasant, chukar, partridge, and trout. AZA distinguishes hunting/fishing for sport
from culling for sustainable population management and wildlife conservation purposes.
6. Attempts by members to circumvent AZA conservation programs in the disposition of SSP
animals are detrimental to the Association and its conservation programs. Such action may be
detrimental to the species involved and is a violation of the Association's Code of Professional
Ethics. All AZA members must work through the SSP program in efforts to deacquisition SSP
species and adhere to the AZA Full Participation policy.
7. Domesticated animals are to be disposed of in a manner consistent with acceptable farm
practices and subject to all relevant laws and regulations.
8. Live specimens may be released within native ranges, subject to all relevant laws and
regulations. Releases may be a part of a recovery program and any release must be compatible
with the AZA Guidelines for Reintroduction of Animals Born or Held in Captivity, dated June 3,
1992.
9. Detailed disposition records of all living or dead specimens must be maintained. Where
applicable, proper animal identification techniques should be utilized.
10. It is the obligation of every loaning institution to monitor, at least annually, the conditions of any
loaned specimens and the ability of the recipient to provide proper care. If the conditions and care
of animals are in violation of the loan agreement, it is the obligation of the loaning institution to
recall the animal. Furthermore, an institution's loaning policy must not be in conflict with this A/D
Policy.
11. If live specimens are euthanized, it must be done in accordance with the established policy of the
institution and the Report of the American Veterinary Medical Association Panel on Euthanasia
(Journal of the American Veterinary Medical Association 218 (5): 669-696, 2001).
12. In dispositions to non-AZA members, the non-AZA member's mission (stated or implied) must not
be in conflict with the mission of AZA, or with this A/D Policy.
13. In dispositions to non-AZA member facilities that are open to the public, the non-AZA member
must balance public display, recreation, and entertainment with demonstrated efforts in
conservation, education, and science.
14. In dispositions to non-AZA members, the AZA members must be convinced that the recipient has
the expertise, records management practices, financial stability, facilities, and resources required
to properly care for and maintain the animals and their offspring. It is recommended that this
documentation be kept in the permanent record of the animals at the AZA member institution.
15. If living animals are sent to a non-AZA member research institution, the institution must be
registered under the Animal Welfare Act by the U.S. Department of Agriculture Animal and Plant
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Health Inspection Service. For international transactions, the receiving facility should be
registered by that country's equivalent body with enforcement over animal welfare.
16. No animal disposition should occur if it would create a health or safety risk (to the animal or
humans) or have a negative impact on the conservation of the species.
17. Inherently dangerous wild animals or invasive species should not be dispositioned to the pet
trade or those unqualified to care for them.
18. Under no circumstances should any primates be dispositioned to a private individual or to the pet
trade.
19. Fish and aquatic invertebrate species that meet ANY of the following are inappropriate to be
disposed of to private individuals or the pet trade:
a. species that grow too large to be housed in a 72-inch long, 180 gallon aquarium (the
largest tank commonly sold in retail stores)
b. species that require extraordinary life support equipment to maintain an appropriate
captive environment (e.g., cold water fish and invertebrates)
c. species deemed invasive (e.g., snakeheads)
d. species capable of inflicting a serious bite or venomous sting (e.g., piranha, lion fish, blue-
ringed octopus)
e. species of wildlife conservation concern
21. When dispositioning specimens managed by a PMP, institutions should consult with the PMP
manager.
22. Institutions should consult WCMC-approved RCPs when making disposition decisions.
V(b). Disposition Requirements dead specimens: Dead specimens (including animal parts and
samples) are only to be disposed of from an AZA member institution's collection if the following conditions
are met:
1. Dispositions of dead specimens must meet the requirements of all applicable local, state, federal
and international regulations and laws.
2. Maximum utilization is to be made of the remains, which could include use in educational
programs or exhibits.
3. Consideration is given to scientific projects that provide data for species management and/or
conservation.
4. Records (including ownership information) are to be kept on all dispositions, including animal
body parts, when possible.
5. AZA SSP and AZA TAG necropsy protocols are to be accommodated insofar as possible.
VI. Transaction Forms: AZA member institutions will develop transaction forms to record animal
acquisitions and dispositions. These forms will require the potential recipient or provider to adhere to the
AZA Code of Professional Ethics, the AZA Acquisition/Disposition Policy, and all relevant AZA and
member policies, procedures and guidelines. In addition, transaction forms must insist on compliance with
the applicable laws and regulations of local, state, federal and international authorities.
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Appendix C: Recommended Quarantine Procedures
Quarantine facility: A separate quarantine facility, with the ability to accommodate mammals, birds,
reptiles, amphibians, and fish should exist. If a specific quarantine facility is not present, then newly
acquired animals should be isolated from the established collection in such a manner as to prohibit
physical contact, to prevent disease transmission, and to avoid aerosol and drainage contamination.
Such separation should be obligatory for primates, small mammals, birds, and reptiles, and attempted
wherever possible with larger mammals such as large ungulates and carnivores, marine mammals, and
cetaceans. If the receiving institution lacks appropriate facilities for isolation of large primates, pre-
shipment quarantine at an AZA or American Association for Laboratory Animal Science (AALAS)
accredited institution may be applied to the receiving institutions protocol. In such a case, shipment must
take place in isolation from other primates. More stringent local, state, or federal regulations take
precedence over these recommendations.
Quarantine length: Quarantine for all species should be under the supervision of a veterinarian and
consist of a minimum of 30 days (unless otherwise directed by the staff veterinarian). Mammals: If during
the 30-day quarantine period, additional mammals of the same order are introduced into a designated
quarantine area, the 30-day period must begin over again. However, the addition of mammals of a
different order to those already in quarantine will not have an adverse impact on the originally quarantined
mammals. Birds, Reptiles, Amphibians, or Fish: The 30-day quarantine period must be closed for each of
the above Classes. Therefore, the addition of any new birds into a bird quarantine area requires that the
30-day quarantine period begin again on the date of the addition of the new birds. The same applies for
reptiles, amphibians, or fish.
Quarantine personnel: A keeper should be designated to care only for quarantined animals or a keeper
should attend quarantined animals only after fulfilling responsibilities for resident species. Equipment
used to feed and clean animals in quarantine should be used only with these animals. If this is not
possible, then equipment must be cleaned with an appropriate disinfectant (as designated by the
veterinarian supervising quarantine) before use with post-quarantine animals.
Institutions must take precautions to minimize the risk of exposure of animal care personnel to
zoonotic diseases that may be present in newly acquired animals. These precautions should include the
use of disinfectant foot baths, wearing of appropriate protective clothing and masks in some cases, and
minimizing physical exposure in some species; e.g., primates, by the use of chemical rather than physical
restraint. A tuberculin testing/surveillance program must be established for zoo/aquarium employees in
order to ensure the health of both the employees and the animal collection.
Quarantine protocol: During this period, certain prophylactic measures should be instituted. Individual
fecal samples or representative samples from large numbers of individuals housed in a limited area (e.g.,
birds of the same species in an aviary or frogs in a terrarium) should be collected at least twice and
examined for gastrointestinal parasites. Treatment should be prescribed by the attending veterinarian.
Ideally, release from quarantine should be dependent on obtaining two negative fecal results spaced a
minimum of two weeks apart either initially or after parasiticide treatment. In addition, all animals should
be evaluated for ectoparasites and treated accordingly.
Vaccinations should be updated as appropriate for each species. If the animal arrives without a
vaccination history, it should be treated as an immunologically naive animal and given an appropriate
series of vaccinations. Whenever possible, blood should be collected and sera banked. Either a -70º C (-
94° F) frost-free freezer or a -20º C (- F) freezer that is not frost-free should be available to save sera.
Such sera could provide an important resource for retrospective disease evaluation.
The quarantine period also represents an opportunity to, where possible, permanently identify all
unmarked animals when anesthetized or restrained (e.g., tattoo, ear notch, ear tag, etc.). Also, whenever
animals are restrained or immobilized, a complete physical, including a dental examination, should be
performed. Complete medical records should be maintained and available for all animals during the
quarantine period. Animals that die during quarantine should have a necropsy performed under the
supervision of a veterinarian and representative tissues submitted for histopathologic examination.
Quarantine procedures: The following are recommendations and suggestions for appropriate quarantine
procedures for eastern massasauga rattlesnake:
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Eastern massasauga rattlesnake:
Required:
1. Direct and floatation fecals
Strongly Recommended:
1. CBC profile
2. Radiograph
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Appendix D: Program Animal Policy and Position Statement
Program Animal Policy
Originally approved by the AZA Board of Directors 2003
Updated and approved by the Board July 2008 & June 2011
The Association of Zoos & Aquariums (AZA) recognizes many benefits for public education and,
ultimately, for conservation in program animal presentations. AZA’s Conservation Education Committee’s
Program Animal Position Statement summarizes the value of program animal presentations (see pages
42-44).
For the purpose of this policy, a Program Animal is defined as “an animal whose role includes handling
and/or training by staff or volunteers for interaction with the public and in support of institutional education
and conservation goals”. Some animals are designated as Program Animals on a full-time basis, while
others are designated as such only occasionally. Program Animal-related Accreditation Standards are
applicable to all animals during the times that they are designated as Program Animals.
There are three main categories of Program Animal interactions:
1. On Grounds with the Program Animal Inside the Exhibit/Enclosure:
i. Public access outside the exhibit/enclosure. Public may interact with animals from outside the
exhibit/enclosure (e.g., giraffe feeding, touch tanks).
ii. Public access inside the exhibit/enclosure. Public may interact with animals from inside the
exhibit/enclosure (e.g., lorikeet feedings, ‘swim with’ programs, camel/pony rides).
2. On Grounds with the Program Animal Outside the Exhibit/Enclosure:
i. Minimal handling and training techniques are used to present Program Animals to the public.
Public has minimal or no opportunity to directly interact with Program Animals when they are
outside the exhibit/enclosure (e.g., raptors on the glove, reptiles held “presentation style”).
ii. Moderate handling and training techniques are used to present Program Animals to the public.
Public may be in close proximity to, or have direct contact with, Program Animals when they’re
outside the exhibit/enclosure (e.g., media, fund raising, photo, and/or touch opportunities).
iii. Significant handling and training techniques are used to present Program Animals to the public.
Public may have direct contact with Program Animals or simply observe the in-depth
presentations when they’re outside the exhibit/enclosure (e.g., wildlife education shows).
3. Off Grounds:
i. Handling and training techniques are used to present Program Animals to the public outside of
the zoo/aquarium grounds. Public may have minimal contact or be in close proximity to and have
direct contact with Program Animals (e.g., animals transported to schools, media, fund raising
events).
These categories assist staff and accreditation inspectors in determining when animals are designated as
Program Animals and the periods during which the Program Animal-related Accreditation Standards are
applicable. In addition, these Program Animal categories establish a framework for understanding
increasing degrees of an animal’s involvement in Program Animal activities.
Program animal presentations bring a host of responsibilities, including the safety and welfare of the
animals involved, the safety of the animal handler and public, and accountability for the take-home,
educational messages received by the audience. Therefore, AZA requires all accredited institutions that
make program animal presentations to develop an institutional program animal policy that clearly
identifies and justifies those species and individuals approved as program animals and details their long-
term management plan and educational program objectives.
AZA’s accreditation standards require that education and conservation messages must be an integral
component of all program animal presentations. In addition, the accreditation standards require that the
conditions and treatment of animals in education programs must meet standards set for the remainder of
the animal collection, including species-appropriate shelter, exercise, appropriate environmental
enrichment, access to veterinary care, nutrition, and other related standards. In addition, providing
program animals with options to choose among a variety of conditions within their environment is
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essential to ensuring effective care, welfare, and management. Some of these requirements can be met
outside of the primary exhibit enclosure while the animal is involved in a program or is being transported.
For example, free-flight birds may receive appropriate exercise during regular programs, reducing the
need for additional exercise. However, the institution must ensure that in such cases, the animals
participate in programs on a basis sufficient to meet these needs or provide for their needs in their home
enclosures; upon return to the facility the animal should be returned to its species-appropriate housing as
described above.
Program Animal Position Statement
Last revision 1/28/03
Re-authorized by the Board June 2011
The Conservation Education Committee (CEC) of the Association of Zoos and Aquariums supports the
appropriate use of program animals as an important and powerful educational tool that provides a variety
of benefits to zoo and aquarium educators seeking to convey cognitive and affective (emotional)
messages about conservation, wildlife and animal welfare.
Utilizing these animals allows educators to strongly engage audiences. As discussed below, the use of
program animals has been demonstrated to result in lengthened learning periods, increased knowledge
acquisition and retention, enhanced environmental attitudes, and the creation of positive perceptions
concerning zoo and aquarium animals.
Audience Engagement
Zoos and aquariums are ideal venues for developing emotional ties to wildlife and fostering an
appreciation for the natural world. However, developing and delivering effective educational messages in
the free-choice learning environments of zoos and aquariums is a difficult task.
Zoo and aquarium educators are constantly challenged to develop methods for engaging and teaching
visitors who often view a trip to the zoo as a social or recreational experience (Morgan and Hodgkinson,
1999). The use of program animals can provide the compelling experience necessary to attract and
maintain personal connections with visitors of all motivations, thus preparing them for learning and
reflection on their own relationships with nature.
Program animals are powerful catalysts for learning for a variety of reasons. They are generally active,
easily viewed, and usually presented in close proximity to the public. These factors have proven to
contribute to increasing the length of time that people spend watching animals in zoo exhibits (Bitgood,
Patterson and Benefield, 1986, 1988; Wolf and Tymitz, 1981).
In addition, the provocative nature of a handled animal likely plays an important role in captivating a
visitor. In two studies (Povey, 2002; Povey and Rios, 2001), visitors viewed animals three and four times
longer while they were being presented in demonstrations outside of their enclosure with an educator
than while they were on exhibit. Clearly, the use of program animals in shows or informal presentations
can be effective in lengthening the potential time period for learning and overall impact.
Program animals also provide the opportunity to personalize the learning experience, tailoring the
teaching session to what interests the visitors. Traditional graphics offer little opportunity for this level of
personalization of information delivery and are frequently not read by visitors (Churchman, 1985;
Johnston, 1998). For example, Povey (2001) found that only 25% of visitors to an animal exhibit read the
accompanying graphic; whereas, 45% of visitors watching the same animal handled in an educational
presentation asked at least one question and some asked as many as seven questions. Having an animal
accompany the educator allowed the visitors to make specific inquiries about topics in which they were
interested.
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Knowledge Acquisition
Improving our visitors' knowledge and understanding regarding wildlife and wildlife conservation is a
fundamental goal for many zoo educators using program animals. A growing body of evidence supports
the validity of using program animals to enhance delivery of these cognitive messages as well.
MacMillen (1994) found that the use of live animals in a zoomobile outreach program significantly
enhanced cognitive learning in a vertebrate classification unit for sixth grade students.
Sherwood and his colleagues (1989) compared the use of live horseshoe crabs and sea stars to the
use of dried specimens in an aquarium education program and demonstrated that students made the
greatest cognitive gains when exposed to programs utilizing the live animals.
Povey and Rios (2002) noted that in response to an open-ended survey question (“Before I saw this
animal, I never realized that . . . ”), visitors watching a presentation utilizing a program animal
provided 69% cognitive responses (i.e., something they learned) versus 9% made by visitors viewing
the same animal in its exhibit (who primarily responded with observations).
Povey (2002) recorded a marked difference in learning between visitors observing animals on exhibit
versus being handled during informal presentations. Visitors to demonstrations utilizing a raven and
radiated tortoises were able to answer questions correctly at a rate as much as eleven times higher
than visitors to the exhibits.
Enhanced Environmental Attitudes
Program animals have been clearly demonstrated to increase affective learning and attitudinal change.
Studies by Yerke and Burns (1991) and Davison and her colleagues (1993) evaluated the effect live
animal shows had on visitor attitudes. Both found their shows successfully influenced attitudes about
conservation and stewardship.
Yerke and Burns (1993) also evaluated a live bird outreach program presented to Oregon fifth-
graders and recorded a significant increase in students' environmental attitudes after the
presentations.
Sherwood and his colleagues (1989) found that students who handled live invertebrates in an
education program demonstrated both short and long-term attitudinal changes as compared to those
who only had exposure to dried specimens.
Povey and Rios (2002) examined the role program animals play in helping visitors develop positive
feelings about the care and well-being of zoo animals.
As observed by Wolf and Tymitz (1981), zoo visitors are deeply concerned with the welfare of zoo
animals and desire evidence that they receive personalized care.
Conclusion
Creating positive impressions of aquarium and zoo animals, and wildlife in general, is crucial to the
fundamental mission of zoological institutions. Although additional research will help us delve further into
this area, the existing research supports the conclusion that program animals are an important tool for
conveying both cognitive and affective messages regarding animals and the need to conserve wildlife and
wild places.
Acknowledgements
The primary contributors to this paper were Karen Povey and Keith Winsten with valuable comments
provided from members of both the Conservation Education Committee and the Children's Zoo Interest
Group.
References
Bitgood, S., Patterson, D., & Benefield, A. (1986). Understanding your visitors: ten factors that influence
visitor behavior. Annual Proceedings of the American Association of Zoological Parks and Aquariums,
726-743.
Bitgood, S., Patterson, D., & Benefield, A. (1988). Exhibit design and visitor behavior. Environment and
Behavior, 20 (4), 474-491.
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Churchman, D. (1985). How and what do recreational visitors learn at zoos? Annual Proceedings of the
American Association of Zoological Parks and Aquariums, 160-167.
Davison, V.M., McMahon, L., Skinner, T.L., Horton, C.M., & Parks, B.J. (1993). Animals as actors: take 2.
Annual Proceedings of the American Association of Zoological Parks and Aquariums, 150-155.
Johnston, R.J. (1998). Exogenous factors and visitor behavior: a regression analysis of exhibit viewing
time. Environment and Behavior, 30 (3), 322-347.
MacMillen, Ollie. (1994). Zoomobile effectiveness: sixth graders learning vertebrate classification. Annual
Proceedings of the American Association of Zoological Parks and Aquariums, 181-183.
Morgan, J.M. & Hodgkinson, M. (1999). The motivation and social orientation of visitors attending a
contemporary zoological park. Environment and Behavior, 31 (2), 227-239.
Povey, K.D. (2002). Close encounters: the benefits of using education program animals. Annual
Proceedings of the Association of Zoos and Aquariums, in press.
Povey, K.D. & Rios, J. (2002). Using interpretive animals to deliver affective messages in zoos. Journal of
Interpretation Research, in press.
Sherwood, K. P., Rallis, S. F. & Stone, J. (1989). Effects of live animals vs. preserved specimens on
student learning. Zoo Biology 8: 99-104.
Wolf, R.L. & Tymitz, B.L. (1981). Studying visitor perceptions of zoo environments: a naturalistic view. In
Olney, P.J.S. (Ed.), International Zoo Yearbook (pp.49-53). Dorchester: The Zoological Society of
London.
Yerke, R. & Burns, A. (1991). Measuring the impact of animal shows on visitor attitudes. Annual
Proceedings of the American Association of Zoological Parks and Aquariums, 532-534.
Yerke, R. & Burns, A. (1993). Evaluation of the educational effectiveness of an animal show outreach
program for schools. Annual Proceedings of the American Association of Zoological Parks and
Aquariums, 366-368.
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Appendix E: Developing an Institutional Program Animal Policy
Last revision 2003
Re-authorized by the Board June 2011
Rationale
Membership in AZA requires that an institution meet the AZA Accreditation Standards collectively
developed by our professional colleagues. Standards guide all aspects of an institution's operations;
however, the accreditation commission has asserted that ensuring that member institutions demonstrate
the highest standards of animal care is a top priority. Another fundamental AZA criterion for membership
is that education be affirmed as core to an institution's mission. All accredited public institutions are
expected to develop a written education plan and to regularly evaluate program effectiveness.
The inclusion of animals (native, exotic and domestic) in educational presentations, when done correctly,
is a powerful tool. CEC's Program Animal Position Statement describes the research underpinning the
appropriate use of program animals as an important and powerful educational tool that provides a variety
of benefits to zoo and aquarium educators seeking to convey cognitive and affective messages about
conservation and wildlife.
Ongoing research, such as AZA's Multi-Institutional Research Project (MIRP) and research conducted by
individual AZA institutions will help zoo educators to determine whether the use of program animals
conveys intended and/or conflicting messages and to modify and improve programs accordingly and to
ensure that all program animals have the best possible welfare.
When utilizing program animals our responsibility is to meet both our high standards of animal care and
our educational goals. Additionally, as animal management professionals, we must critically address both
the species' conservation needs and the welfare of the individual animal. Because "wild creatures differ
endlessly," in their forms, needs, behavior, limitations and abilities (Conway, 1995), AZA, through its
Animal Welfare Committee, has recently given the responsibility to develop taxon- and species-specific
animal welfare standards and guidelines to the Taxon Advisory Groups (TAG) and Species Survival
Plan® Program (SSP). Experts within each TAG or SSP, along with their education advisors, are charged
with assessing all aspects of the taxons' and/or species’ biological and social needs and developing
Animal Care Manuals (ACMs) that include specifications concerning their use as program animals.
However, even the most exacting standards cannot address the individual choices faced by each AZA
institution. Therefore, each institution is required to develop a program animal policy that articulates and
evaluates program benefits. The following recommendations are offered to assist each institution in
formulating its own Institutional Program Animal Policy, which incorporates the AZA Program Animal
Policy and addresses the following matters.
The Policy Development Process
Within each institution, key stakeholders should be included in the development of that institution's policy,
including, but not limited to representatives from:
the Education Department
the Animal Husbandry Department
the Veterinary and Animal Health Department
the Conservation & Science Department
the Behavioral Husbandry Department
any animal show staff (if in a separate department)
departments that frequently request special program animal situations (e.g., special events,
development, marketing, zoo or aquarium society, administration)
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Additionally, staff from all levels of the organization should be involved in this development (e.g., curators,
keepers, education managers, interpreters, volunteer coordinators).
To develop a comprehensive Program Animal Policy, we recommend that the following components be
included:
I. Philosophy
In general, the position of the AZA is that the use of animals in up close and personal settings, including
animal contact, can be extremely positive and powerful, as long as:
1. The use and setting is appropriate.
2. Animal and human welfare is considered at all times.
3. The animal is used in a respectful, safe manner and in a manner that does not misrepresent or
degrade the animal.
4. A meaningful conservation message is an integral component. Read the AZA Board-approved
Conservation Messages.
5. Suitable species and individual specimens are used.
Institutional program animal policies should include a philosophical statement addressing the above, and
should relate the use of program animals to the institution's overall mission statement.
II. Appropriate Settings
The Program Animal Policy should include a listing of all settings both on and off site, where program
animal use is permitted. This will clearly vary among institutions. Each institution's policy should include a
comprehensive list of settings specific to that institution. Some institutions may have separate policies for
each setting; others may address the various settings within the same policy. Examples of settings
include:
I. On-site programming
A. Informal and non-registrants:
1. On-grounds programming with animals being brought out (demonstrations,
lectures, parties, special events, and media)
2. Children's zoos and contact yards
3. Behind-the-scenes open houses
4. Shows
5. Touch pools
B. Formal (registration involved) and controlled settings
1. School group programs
2. Summer Camps
3. Overnights
4. Birthday Parties
5. Animal rides
6. Public animal feeding programs
II. Offsite and Outreach
1. PR events (TV, radio)
2. Fundraising events
3. Field programs involving the public
4. School visits
5. Library visits
6. Nursing Home visits (therapy)
7. Hospital visits
8. Senior Centers
9. Civic Group events
In some cases, policies will differ from setting to setting (e.g., on-site and off-site use with media). These
settings should be addressed separately, and should reflect specific animal health issues, assessment of
distress in these situations, limitations, and restrictions.
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III. Compliance with Regulations
All AZA institutions housing mammals are regulated by the USDA's Animal Welfare Act. Other federal
regulations, such as the Marine Mammal Protection Act, may apply. Additionally, many states, and some
cities, have regulations that apply to animal contact situations. Similarly, all accredited institutions are
bound by the AZA Code of Professional Ethics. It is expected that the Institution Program Animal Policy
address compliance with appropriate regulations and AZA Accreditation Standards.
IV. Collection Planning
All AZA accredited institutions should have a collection planning process in place. Program animals are
part of an institution's overall collection and must be included in the overall collection planning process.
The AZA Guide to Accreditation contains specific requirements for the institution collection plan. For more
information about collection planning in general, please see the Collection Management pages in the
Members Only section.
The following recommendations apply to program animals:
1. Listing of approved program animals (to be periodically amended as collection changes).
Justification of each species should be based upon criteria such as:
o Temperament and suitability for program use
o Husbandry requirements
o Husbandry expertise
o Veterinary issues and concerns
o Ease and means of acquisition / disposition according to the AZA code of ethics
o Educational value and intended conservation message
o Conservation Status
o Compliance with TAG and SSP guidelines and policies
2. General guidelines as to how each species (and, where necessary, for each individual) will be
presented to the public, and in what settings
3. The collection planning section should reference the institution's acquisition and disposition
policies.
V. Conservation Education Message
As noted in the AZA Accreditation Standards, if animal demonstrations are part of an institution's
programs, an educational and conservation message must be an integral component. The Program
Animal Policy should address the specific messages related to the use of program animals, as well as the
need to be cautious about hidden or conflicting messages (e.g., "petting" an animal while stating verbally
that it makes a poor pet). This section may include or reference the AZA Conservation Messages.
Although education value and messages should be part of the general collection planning process, this
aspect is so critical to the use of program animals that it deserves additional attention. In addition, it is
highly recommended to encourage the use of biofacts in addition to or in place of the live animals.
Whenever possible, evaluation of the effectiveness of presenting program animals should be built into
education programs.
VI. Human Health and Safety
The safety of our staff and the public is one of the greatest concerns in working with program animals.
Although extremely valuable as educational and affective experiences, contact with animals poses certain
risks to the handler and the public. Therefore, the human health and safety section of the policy should
address:
1. Minimization of the possibility of disease transfer from non-human animals to humans, and vice-
versa (e.g., handwashing stations, no touch policies, use of hand sanitizer)
2. Safety issues related to handlers' personal attire and behavior (e.g., discourage or prohibit use of
long earrings, perfume and cologne, not eating or drinking around animals, smoking etc.)
AZA's Animal Contact Policy provides guidelines in this area; these guidelines were incorporated into
accreditation standards in 1998.
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VII. Animal Health and Welfare
Animal health and welfare are the highest priority of AZA accredited institutions. As a result, the
Institutional Program Animal Policy should make a strong statement on the importance of animal welfare.
The policy should address:
1. General housing, husbandry, and animal health concerns (e.g. that the housing and husbandry
for program animals meets or exceeds general AZA standards and that the physical, social and
psychological needs of the individual animal, such as adequate rest periods, provision of
enrichment, visual cover, contact with conspecifics as appropriate, etc., are accommodated).
2. Where ever possible provide a choice for animal program participation, e.g., retreat areas for
touch tanks or contact yards, evaluation of willingness/readiness to participate by handler, etc.)
3. The empowerment of handlers to make decisions related to animal health and welfare; such as
withdrawing animals from a situation if safety or health is in danger of being compromised.
4. Requirements for supervision of contact areas and touch tanks by trained staff and volunteers.
5. Frequent evaluation of human / animal interactions to assess safety, health, welfare, etc.
6. Ensure that the level of health care for the program animals is consistent with that of other
animals in the collection.
7. Whenever possible have a “cradle to grave” plan for each program animal to ensure that the
animal can be taken care of properly when not used as a program animal anymore.
8. If lengthy “down” times in program animal use occur, staff should ensure that animals
accustomed to regular human interactions can still maintain such contact and receive the same
level of care when not used in programs.
VIII. Taxon Specific Protocols
We encourage institutions to provide taxonomically specific protocols, either at the genus or species level,
or the specimen, or individual, level. Some taxon-specific guidelines may affect the use of program
animals. To develop these, institutions refer to the Conservation Programs Database.
Taxon and species -specific protocols should address:
1. How to remove the individual animal from and return it to its permanent enclosure, including
suggestions for operant conditioning training.
2. How to crate and transport animals.
3. Signs of stress, stress factors, distress and discomfort behaviors.
Situation specific handling protocols (e.g., whether or not animal is allowed to be touched by the public,
and how to handle in such situations)
1. Guidelines for disinfecting surfaces, transport carriers, enclosures, etc. using environmentally
safe chemicals and cleaners where possible.
2. Animal facts and conservation information.
3. Limitations and restrictions regarding ambient temperatures and or weather conditions.
4. Time limitations (including animal rotation and rest periods, as appropriate, duration of time each
animal can participate, and restrictions on travel distances).
5. The numbers of trained personnel required to ensure the health and welfare of the animals,
handlers and public.
6. The level of training and experience required for handling this species
7. Taxon/species-specific guidelines on animal health.
8. The use of hand lotions by program participants that might touch the animals
IX. Logistics: Managing the Program
The Institutional Policy should address a number of logistical issues related to program animals,
including:
1. Where and how the program animal collection will be housed, including any quarantine and
separation for animals used off-site.
2. Procedures for requesting animals, including the approval process and decision making process.
3. Accurate documentation and availability of records, including procedures for documenting animal
usage, animal behavior, and any other concerns that arise.
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X. Staff Training
Thorough training for all handling staff (keepers, educators, and volunteers, and docents) is clearly
critical. Staff training is such a large issue that many institutions may have separate training protocols and
procedures. Specific training protocols can be included in the Institutional Program Animal Policy or
reference can be made that a separate training protocol exists.
It is recommended that the training section of the policy address:
1. Personnel authorized to handle and present animals.
2. Handling protocol during quarantine.
3. The process for training, qualifying and assessing handlers including who is authorized to train
handlers.
4. The frequency of required re-training sessions for handlers.
5. Personnel authorized to train animals and training protocols.
6. The process for addressing substandard performance and noncompliance with established
procedures.
7. Medical testing and vaccinations required for handlers (e.g., TB testing, tetanus shots, rabies
vaccinations, routine fecal cultures, physical exams, etc.).
8. Training content (e.g., taxonomically specific protocols, natural history, relevant conservation
education messages, presentation techniques, interpretive techniques, etc.).
9. Protocols to reduce disease transmission (e.g., zoonotic disease transmission, proper hygiene
and hand washing requirements, as noted in AZA's Animal Contact Policy).
10. Procedures for reporting injuries to the animals, handling personnel or public.
11. Visitor management (e.g., ensuring visitors interact appropriately with animals, do not eat or drink
around the animal, etc.).
XI. Review of Institutional Policies
All policies should be reviewed regularly. Accountability and ramifications of policy violations should be
addressed as well (e.g., retraining, revocation of handling privileges, etc.). Institutional policies should
address how frequently the Program Animal Policy will be reviewed and revised, and how accountability
will be maintained.
XII. TAG and SSP Recommendations
Following development of taxon-specific recommendations from each TAG and SSP, the institution policy
should include a statement regarding compliance with these recommendations. If the institution chooses
not to follow these specific recommendations, a brief statement providing rationale is recommended.