IC 24-5-13-14
Retention of vehicle pending replacement or refund
Sec. 14. A buyer has the option of retaining the use of any vehicle
returned under this chapter until the time that the buyer has been
tendered a full refund or replacement vehicle of comparable value.
The use of any vehicle retained by a buyer after its return to a
manufacturer under this chapter must, in cases in which a refund is
tendered, be reflected in the reasonable allowance for use required
by section 11 of this chapter.
As added by P.L.150-1988, SEC.1.
IC 24-5-13-15
Attempts to correct nonconformity; reasonable number of
attempts; time period; extension
Sec. 15. (a) A reasonable number of attempts is considered to
have been undertaken to correct a nonconformity if:
(1) the nonconformity has been subject to repair at least four (4)
times by the manufacturer or its agents or authorized dealers,
but the nonconformity continues to exist; or
(2) the vehicle is out of service by reason of repair of any
nonconformity for a cumulative total of at least thirty (30)
business days, and the nonconformity continues to exist.
(b) The thirty (30) business day period in subsection (a)(2) shall
be extended by any period of time during which repair services are
not available as a direct result of a strike, a period of civil unrest, a
fire, a natural disaster, a terrorist attack, an act of God, or an act of
war. The manufacturer, its agent, or an authorized dealer shall
provide or make provision for the free use of a vehicle to any buyer
whose vehicle is out of service by reason of repair during a strike, a
period of civil unrest, a fire, a natural disaster, a terrorist attack, an
act of God, or an act of war.
(c) The burden is on the manufacturer to show that the reason for
an extension under subsection (b) was the direct cause for the failure
of the manufacturer, its agent, or authorized dealer to cure any
nonconformity during the time of the event.
As added by P.L.150-1988, SEC.1. Amended by P.L.92-2013,
SEC.82.
IC 24-5-13-16
Refusal to diagnose or repair; written repair orders
Sec. 16. (a) A manufacturer, its agent, or authorized dealer may
not refuse to diagnose or repair any vehicle for the purpose of
avoiding liability under this chapter.
(b) A manufacturer, its agent, or authorized dealer shall provide
a buyer with a written repair order each time the buyer's vehicle is
brought in for examination or repair. The repair order must indicate
all work performed on the vehicle including examination of the
vehicle, parts, and labor.
As added by P.L.150-1988, SEC.1.