12/2016 IMPORTANT NOTICE: Guests are advised to carefully read

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IMPORTANT NOTICE: Guests are advised to carefully read the terms and conditions of the Guest Ticket

Contract set forth below which affect your legal rights and are binding. The Guest’s attention is

specifically directed to Paragraphs 10 and 14 of the Terms and Conditions of the Guest Ticket Contract.

Acceptance or use of this Contract shall constitute the agreement of Guest to these Terms and

Conditions.

NORWEGIAN CRUISE LINE

Guest Ticket Contract

1. Definitions: This Contract is between the Carrier and the Guest. The “Guest” is each person whose

name appears on the face of this ticket and/or who uses the ticket for passage on the voyage described

in the ticket, and includes any accompanying minors, and any of their heirs, successors, assigns or

representatives. The word “Carrier” shall mean NCL (Bahamas) Ltd. doing business as Norwegian

Cruise Line and shall include its subsidiaries, affiliates, agents, assigns, as well as the vessel upon which

the voyage was booked or any vessel substituted in its place, including the master and crew of the

vessel(s) for Guest’s voyage. However, for voyages on the Pride of America, the word “Carrier” shall

mean NCL America LLC doing business as NCL America and shall include its subsidiaries, affiliates,

agents, assigns, as well as the vessel Pride of America, or any vessel substituted in its place, including

the master and crew of the vessel(s) for Guest’s voyage.

2. The Contract: The Guest agrees that this Contract governs the relationship between the Guest and

the Carrier, regardless of the Guest's age, whether the Guest purchased the ticket on his or her own

behalf, and/or whether the ticket has been held and/or presented by another person on behalf of the

Guest. The Guest agrees that, except as expressly provided herein, this Contract constitutes the entire

agreement between the Guest and Carrier, and shall supersede and exclude any prior representations

that may have been made in relation to the cruise to the Guest or anyone representing him/her by

anyone, including but not limited to anything stated in the Carrier's brochures, advertisements, and other

promotional materials, by Norwegian Cruise Line or NCL America employees or by third persons such as

travel agents. In the event of a direct conflict between a provision of this Contract and a provision of the

Cruise Industry Passenger Bill of Rights (PBOR) in effect at the time of booking, the PBOR controls. No

person other than the person(s) named in the Ticket Contract can use the Ticket Contract without the

express written agreement of the Carrier. This Contract is only valid for the cruise specified in the

accompanying ticket. The terms herein shall be binding upon payment of the cruise fare by the Guest and

Guest accepts and agrees to the terms upon presenting this Contract to the Carrier for boarding even if

no payment of the cruise fare has been made. The rights, defenses, immunities and limitations of liability

set forth herein shall inure to the benefit of the Carrier and all concessionaires, independent contractors

or other service providers; and affiliated or related companies, parents, subsidiaries, successors, assigns

or fictitiously named entities; all suppliers, shipbuilders, component part manufacturers; and its or their

owners, operators, managers, charterers, agents, pilots, officers, crew and employees.

3. Terms of Fare:

(a) Items Included in Fare: The fare paid by the Guest for this ticket includes transportation on the

vessel named herein, full board, and ordinary vessel food, but does not include beer, wine, spirits, sodas

or mineral waters, nor expenses incurred for other incidental or personal services/purchases. Fares do

not include certain taxes, fees, port expenses and charges imposed by governmental or quasi-

governmental authorities, including port authorities, service charges or the cost of the fuel supplement,

nor any security surcharges or similar incidental surcharges, for which passengers will be charged. If

governmental or quasi-governmental action results in any element of such taxes and fees exceeding the

estimates used by Carrier for purposes of computing the quoted amount, Carrier reserves the right to

pass through the extra amount. The Guest agrees that the Carrier shall not be liable to make any refund

to the Guest for tickets that are wholly or partially unused by the Guest except as otherwise expressly

stated in this Contract, any law or government regulation to the contrary notwithstanding. Refunds shall

be made as specified herein and in the cancellation policy section of the Terms and Conditions of the

cruise brochure, which policy is incorporated herein by reference.

(b) Upgrades/Errors: Carrier reserves the right to collect the fare in effect for the accommodations

selected by the Guest. Carrier shall be entitled to, but not obligated to, upgrade any guest free of charge

to higher priced accommodations, at the sole discretion of Carrier. Carrier shall not be obligated to honor

any booking resulting from, nor shall be responsible or liable whatsoever in connection with, misprints or

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errors of any kind, whether in brochures, advertisements, on the Internet, during the booking process or

otherwise, that result in Guest being undercharged for the cruise. Carrier reserves the right, prior to

sailing, to collect the correct fare or cancel the booking and refund any payment made by Guest. Carrier

reserves the right to cancel any booking and/or deny boarding to any Guest that maintains an outstanding

balance in any amount owed to Carrier.

and incentive programs that are funded in part by the service charge paid by each Guest. The charge ,

which is automatically added to your onboard account and subject to adjustment at your discretion, is

intended to reward service provided in all departments and job categories and is distributed to employees

according to Carrier's evaluation of job performance. A portion of the service charge collected by Carrier

is also used for fleet-wide crew welfare programs.

4. Carrier's Rules and Regulations:

(a) Guest's Agreement: The Guest agrees to abide by the rules of the Carrier, including, but not limited

to, the rules and regulations particularly set forth below, and to follow the lawful instructions of the

vessel's officers and crew, at all times. The Guest accepts that failure to do so constitutes a material

breach of this Contract which may subject the Guest, as well as any accompanying Guest(s), to

involuntary disembarkation without liability whatsoever to the Carrier for any refund or any other related

loss or expense to the Guest, and any accompanying Guest(s).

(b) Carrier's Right to Confine, or Refuse or Revoke Passage: The Guest recognizes and agrees that

the Carrier reserves the right, without incurring liability of any kind, to refuse or revoke passage to, or

confine to a stateroom, any Guest who, in the sole judgment of the Carrier or vessel's medical personnel,

may be refused admission into a port of landing or into the country of destination, or may be suffering

from a contagious disease, or for any other cause may endanger themselves or others, or become

obnoxious to others. Any Guest who is refused passage or otherwise denied any advertised benefit or

service under this paragraph shall not be entitled to receive any compensation whatsoever and shall

become liable for any resulting expenses incurred by the Carrier. Guest acknowledges that it is Carrier’s

policy that all Guests must be onboard the vessel one (1) hour prior to the departure time noted on their

cruise documents for the port of embarkation as well as one (1) hour before departure at all ports of call

and agrees that it is the Guest’s responsibility not to miss such final boarding time. Any Guest who fails to

board the vessel one (1) hour prior to departure is at risk of being left at the port of embarkation or port of

call. In such event, Carrier shall have the right without notice to depart without the Guest and Guest shall

be fully responsible to pay for or indemnify the Carrier from all expenses incurred to rejoin the vessel at

the next port or for his/her own return passage, including, but not limited to, government fees or fines,

visa fees, subsistence, lodging, air fare, launch fare, car hire or agency fees. In such event, Guest shall

not be entitled to a refund and shall be deemed to have breached this ticket contract. Further, in such

event, the entire fare shall be deemed fully earned by Carrier and no portion thereof shall be recoverable

by Guest.

of 21 must be accompanied in the same, connecting, or side by side stateroom by a Guest 21 years of

age or older at the time of embarkation who expressly agrees to be responsible for the under-21 Guest

throughout the cruise. The Guest agrees that this responsibility includes, but is not limited to, preventing

the under-21 Guest from violating the vessel's rules, including preventing the under-21 Guest from

purchasing and/or consuming alcohol and/or gambling on board the vessel, except as set forth herein.

Guests must be 21 years of age or older to purchase or consume alcohol. With the exception of Alaska

and Hawaii itineraries, Carrier permits Guests, between the ages of 18 through 20, to purchase and

personally consume wine and beer only while onboard and with the consent of an accompanying parent.

Authorization will be given only when the accompanying parent completes the Young Adult Alcoholic

Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon

embarkation of the vessel. However, Guests 18 years of age or older are permitted to consume alcoholic

beverages when sailing on roundtrip European voyages without having to complete the Young Adult

Alcoholic Beverage Waiver form. Guests must be 18 years of age to engage in gambling on the vessel.

(d) Minors: If the Guest is an adult accompanying a minor or minors under the age of 18, and the adult

Guest is not a spouse, parent, or legal guardian of the minor(s), the adult Guest must present an original

Parent/Guardian Consent & Release Form, signed by both parents/legal guardians of the minor which

authorizes the minor's travel, and further authorizes medical treatment in case of emergency, to a

representative of the Carrier at the pier. If the adult Guest is the spouse of a minor, the adult Guest must

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present a certified copy of a valid marriage certificate to a representative of the Carrier at the pier. Failure

to present any of the aforementioned documentation may result in boarding being denied with no refund

provided. When accompanying a minor or minors on the vessel, the adult Guest agrees to be the agent of

such minor(s) for all purposes, to accept full responsibility for supervising such minor(s) and to bear full

responsibility for the actions of such minor(s). The adult Guest further agrees that the Carrier is not liable

for injury to minor(s) in the adult Guest's charge arising from the willful or negligent acts or omissions of

other Guests or persons who are otherwise not acting on behalf of the Carrier. The adult Guest also

agrees that under no circumstances will a minor be left aboard the vessel, other than in the care of the

vessel's Kids' Crew or Teen's Crew programs, while the adult Guest responsible for the minor leaves the

vessel for any reason, and in such circumstance the adult Guest agrees to indemnify and hold Carrier

harmless for any and all loss, injury, or death of the minor or any other person involving the minor

whatsoever.

(e) Forbidden Articles: The Guest agrees not to bring on board the vessel, under any circumstances,

any firearms or weapons of any kind, ammunition, explosives, or other substances of a dangerous nature,

nor animals of any kind, except service or guide animals, provided that the Guest notifies the Carrier,

prior to the cruise, of the Guest's intention to bring such animal and agrees to accept full responsibility for

any expense, damage, losses, or injuries associated with or caused by such animal. The Guest further

understands and agrees that any alcoholic beverages purchased ashore shall not be brought or

consumed aboard the vessel under any circumstances, but shall be delivered to the vessel's crew at the

gangway to be retained by the Carrier until the Guest disembarks at the end of the voyage. The Guest

assumes all responsibility for complying with any applicable customs or import laws relating to any such

purchase.

(f) No Soliciting: The Guest shall not solicit other Guests, the Carrier's employees, personnel or agents

during the voyage with respect to any professional, commercial, or business activity, whether for profit or

otherwise, without the prior written consent of the Carrier.

(g) Special Medical Care; Fitness to Travel: The Guest acknowledges that medical care while on a

cruise ship may be limited or delayed and that the ship may travel to destinations where medical care is

unavailable. Guest further understands that there may be circumstances beyond Carrier’s control which

may prevent or delay a medical evacuation or disembarkation. The Guest warrants that the Guest, and

those for whom the Guest is responsible, are fit to travel. Any condition of the Guest that may require

special attention or treatment of any kind should be reported to the Carrier by the Guest when a

reservation is requested. The Guest agrees not to present herself for boarding under any circumstances

if, by the time the Guest will conclude her travel with the Carrier, she will have entered the 24th week of

pregnancy. The Guest further understands and agrees that infants sailing onboard a vessel must be at

least six (6) months of age at time of sailing. However, for voyages that have three (3) or more

consecutive days at sea, the infant must be at least twelve (12) months old at time of sailing. Guests with

special needs are advised that certain international safety requirements, shipbuilding requirements,

and/or applicable regulations may cause difficulty for mobility-impaired persons or persons with severely

impaired sight and/or hearing. Guests requiring the use of a wheelchair must provide their own as any

wheelchairs available on the vessel are for emergency use only. For the convenience and comfort of such

Guests, they are strongly encouraged to bring a collapsible wheelchair. Guests are advised that standard

cabins are not designed to be barrier free and wheelchair accessible.

(h) Liability of the Guest: The Guest shall be liable to and shall reimburse Carrier for all damages or

loss of or to the vessel and its furnishings and any equipment or property of the Carrier or any other

Guest caused directly or indirectly, in whole or in part, by any act or omission of the Guest or those for

whom the Guest is responsible, whether willful or negligent, including but not limited to, theft or any other

criminal act. The Guest shall further indemnify the Carrier and each and all of their agents or servants

against all liability whatsoever arising from any personal injury, death or damage or loss whatsoever

caused directly or indirectly, in whole or in part, by any willful or negligent act or omission on the part of

the Guest or those for whom the Guest is responsible.

5. Limitations and Disclaimers of Liability:

(a) The Carrier and the Guest hereby agree there is no warranty, whether express or implied, as to the

fitness, seaworthiness, or condition of the vessel or any person on board, or any food, drink, medicine, or

provisions supplied on board the vessel. The Guest acknowledges that the Carrier is not an insurer of his

or her safety during the course of the voyage, and the Guest agrees that the Carrier shall not be liable in

any circumstances for any incident or injury arising from events occurring outside of the Guest areas of

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the vessel or outside of the vessel itself, including but not limited to those events occurring ashore

(including shore excursions), on tenders not owned or operated by the Carrier, on or resulting from

equipment not a part of the vessel, or upon docks and/or piers, or involving persons employed on board

the vessel acting outside the course and scope of employment.

(b) The Carrier disclaims all liability to the Guest for damages for emotional distress, mental suffering or

psychological injury of any kind not resulting from a physical injury to that Guest, nor from that Guest

having been at risk of actual physical injury, nor intentionally inflicted by the Carrier.

Guest commences the cruise by embarkation or disembarks at the end of the Cruise in a port of a

European Member State, Carrier shall be entitled to any and all liability limitations and immunities for loss

of or damage to luggage, death and/or personal injury as provided under EU Regulation 392/2009 on the

liability of carriers to guests in the event of accidents. Unless the loss or damage was caused by a

shipping incident, which is defined as a shipwreck, capsizing, collision or stranding of the ship, explosion

or fire in the ship, or defect in the ship (as defined by the Regulation), Carrier’s liability is limited to no

more than 400,000 Special Drawing Rights (“SDR”) per guest (approximately U.S. $608,000, which

fluctuates depending on the daily exchange rate as published in the Wall Street Journal) if the guest

proves that the incident was a result of Carrier’s fault or neglect. If the loss or damage was caused by a

shipping incident, Carrier’s liability is limited to no more than 250,000 SDRs per guest (approximately U.S.

$380,000, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal).

Compensation for loss caused by a shipping incident can increase to a maximum of 400,000 SDRs per

guest unless Carrier proves that the shipping incident occurred without Carrier’s fault or neglect.

Shipping incidents do not include acts of war, hostilities, civil war, insurrection, natural disasters, or

intentional acts or omissions of third parties. In cases where the loss or damage was caused in

connection with war or terrorism, Carrier’s liability for any personal injury or death (whether occurring

during a shipping incident or a non-shipping incident) is limited to the lower of 250,000 SDRs per guest or

340 million SDRs per ship per incident. Punitive damages are not recoverable for cruises covered by EU

Regulation 392/2009. For a copy of EU Regulation 392/2009, visit http://eur-

lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:131:0024:0046:EN:PDF. In addition, Guests

embarking a cruise in a European Member State port are afforded rights under EU Regulation 1177/2010.

For additional information on EU Regulation 392/2009 please click here, and for information regarding EU

Regulation 1177/2010 please click here.

(d) In addition, and on all other cruises, Carrier and the vessel shall have the benefit of any statutory

limitation of liability or exoneration of liability available in the applicable forum, or under any applicable

national or international law, including, but not limited to, 46 U.S.C. §§ 30501 through 30509 and 30511.

(e) The Carrier shall not be liable for any injuries or damages which occur while participating in any

athletic or recreational activities aboard the vessel or onshore at any port of call, including, but not limited

to, Guest participation in snorkeling programs or Guest usage of any paddleball, rock climbing wall,

batting cage/pitching machine, bowling, bungee trampoline, ice skating, jet ski, rappelling wall, spider

web, golf, onboard water-slides, hippo slide, gymnasium, jogging, swimming, diving, health club and

sauna facilities. By utilizing said facilities, the Guest agrees to assume all risks arising therefrom and does

hereby fully release and discharge the Carrier from any and all claims, demands, damages, causes of

action, present or future, whether the same be known, anticipated or unanticipated, resulting from or

arising out of the Guest's use or intended use of said facilities and/or activities.

(f) For further provisions regarding limitations of the Carrier's liability, see also Sections 7 and 8, below.

6. Vessel and Voyage:

(a) Risk of Travel: The Guest admits and acknowledges that travel by ocean-going vessel occasionally

presents risks and circumstances that may be beyond the ability of the Carrier to reasonably control or

mitigate. The Guest's understanding includes all risks of travel, transportation, and handling of Guests

and baggage. Except as provided in paragraph 6(f), the Guest therefore assumes the risk of and releases

the Carrier from any injury, loss, or damage whatsoever arising from, caused by, or in the judgment of the

Carrier or Master rendered necessary or advisable by reason of: any act of God or public enemies; force

majeure; arrest; restraints of governments or their departments or under color of law; piracy; war;

revolution; extortion; terrorist actions or threats; hijacking; bombing; threatened or actual rebellion,

insurrection, or civil strife; fire, explosion, collision, stranding or grounding; weather conditions; docking or

anchoring difficulty; congestion; perils of the sea, rivers, canals, locks or other waters; perils of navigation

of any kind; lack of water or passageway in canals; theft; accident to or from machinery, boilers, or latent

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defects (even though existing at embarkation or commencement of voyages); barratry; desertion or revolt

of the crew; seizure of ship by legal process; strike, lockout or labor disturbance (regardless whether such

strike, lockout or labor disturbance results from a dispute between the Carrier and its employees or any

other parties); or from losses of any kind beyond the Carrier's control. Under any such circumstances the

voyage may be altered, shortened, lengthened, or cancelled in whole or part without liability to the Carrier

for a refund or otherwise.

b) Substitute Vessel: If the vessel does not sail on or about the advertised or scheduled date for any

reason, including fault of the Carrier, the Guest agrees that the Carrier shall be entitled to substitute any

other vessel or means of transportation, regardless of whether owned or operated by the Carrier, and to

re-berth Guests thereon or, at the Carrier's option, to refund the fare paid or a pro rata portion thereof,

without further liability for damages or losses of any kind whatsoever.

movements of the vessel, including the rights to: proceed without pilots and tow, and assist other vessels

in all situations; deviate from the purchased voyage or the normal course for any purpose, including,

without limitation, in the interest of Guests or of the vessel, or to save life or property; put in at any

unscheduled or unadvertised port; cancel any scheduled call at any port for any reason and at any time

before, during or after sailing of the vessel; omit, advance or delay landing at any scheduled or advertised

port; return to port of embarkation or to any port previously visited if the Carrier deems it prudent to do so;

substitute another vessel or port(s) of call without prior notice and without incurring any liability to the

Guest on account thereof for any loss, damage or delay whatsoever, whether consequential or otherwise.

(d) Transfer: The Guest agrees that the Carrier has an absolute right to transfer the Guest and/or the

Guest's baggage to other carriers, whether by water, rail or air, to or toward the ultimate destination. In

the event such substituted passage is for the convenience of the Carrier, it shall be at the Carrier's cost.

Otherwise, it shall be at the cost of the Guest.

(e) Compliance with Government Orders: The Carrier shall have the absolute right, without liability for

compensation to the Guest of any kind, to comply with governmental orders, recommendations or

directions, including but not limited to those pertaining to health, security, immigration, customs or safety.

In the case of quarantine, the Guest agrees to bear all risks, losses and expenses caused thereby and

will be charged for maintenance, payable day-by-day, if maintained on board the vessel for such period of

quarantine. The Guest assumes all risks and losses occasioned by delay or detention howsoever arising.

Costs connected with embarkation or debarkation of Guests and/or baggage and costs of transfer

between vessel and shore as a result of the circumstances enumerated in this paragraph must be borne

by the Guest.

(f) Mechanical Failures of the Vessel: In the event of cancellation of voyage due to mechanical failures

of the vessel, the Guest will be entitled to a full refund of the cruise fare, or a partial refund for voyages

that are terminated early due to those failures. In the event a voyage is terminated early due to

mechanical failure of the vessel, the Guest is also entitled to transportation to the vessel’s scheduled port

of disembarkation or the Guest’s home city, at Carrier’s discretion and expense, as well as lodging at the

unscheduled port of disembarkation, if required, at Carrier’s expense.

7. Baggage and Valuables:

(a) The term "baggage" means suitcases, valises, satchels, bags, hangers or bundles and their contents

consisting of clothing, clothing accessories, toilet articles, and similar personal effects, including all other

personal property of the Guest not in a container. The Carrier does not undertake to carry as baggage

any tools of trade, household goods, fragile or valuable items, precious metals, jewelry, documents,

negotiable instruments, or other valuables, including but not limited to those specified in 46 U.S.C. §

30503. The Guest warrants that no such items will be presented to the Carrier within any receptacle or

container as baggage, and hereby releases the Carrier from all liability whatsoever for loss of or damage

to such items when presented to the Carrier in breach of this warranty. The Guest further warrants that he

or she has not carried onto the vessel any goods or articles for purposes of trade or commerce, nor

contraband, nor goods or articles which otherwise may violate the customs laws of the country from which

the vessel embarks or of any other port State visited by the vessel during the course of the voyage, and

the Guest agrees to indemnify the Carrier for any fines, duties, taxes, or other penalties that may be

incurred as a result of any item brought on board by the Guest. The Carrier shall not be liable for any loss

of or damage to any perishable items, dentures and/or other dental devices, optical devices (including

contact lenses), medications, cameras, recreational and/or sporting equipment, jewelry, cell phones,

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clothing, electronic devices, cash, securities or other negotiable instruments under any circumstances

whatsoever, whether carried within the Guest's baggage or otherwise.

(b) The Guest and Carrier agree and stipulate that the aggregate value of all the Guest's baggage and

any other property lawfully brought on board by the Guest, which shall include but not be limited to

photographic equipment, jewelry, watches, cell phones, clothing and cash, does not exceed U.S. $100.00

and any liability of the Carrier or the vessel for any cause whatsoever with respect to said baggage and

other property regardless of whether carried in baggage or by a Guest shall not exceed such sum unless

the Guest shall specify its true value, in writing, and pay to the Carrier before embarkation 5% of the

excess of such value, in which case the Carrier's liability, if any, shall be limited to the actual damage

sustained up to, but not exceeding such specified value. In no event shall Carrier be liable for normal

wear or tear of the Guest's property or baggage. (c) The Guest agrees that all disclaimers and limitations

of liability contained herein shall apply to all valuables stored or accepted for storage by the Carrier,

including valuables stored with the Carrier in safety deposit boxes or security envelopes. The Carrier

cannot accept responsibility for, and in no event shall be liable for, the loss of or damage to valuables or

other articles left in cabins, and in no event shall the Carrier be liable for loss of or damage to property of

any kind not shown by the Guest to have occurred while said property was in the Carrier's actual custody.

(d) The Guest agrees to promptly report any loss of or damage to baggage during loading or

disembarking, to the Carrier's personnel, prior to debarking the U.S. Customs area; the Carrier shall not

be responsible for any such loss or damage which is not so reported. Liability, if any, for loss or damage

to baggage occurring elsewhere than on board the vessel in connection with air, car, motor coach, ground

transfers, porters, stevedores and/or hotels shall rest solely with the person or entity providing such

services and the Guest agrees that the Carrier does not guarantee the performance of such services and

shall not be liable in any respect or capacity for any such loss or damage. (e) The Guest will not be liable

to pay nor entitled to receive any general average or salvage contribution or award in respect to property

taken by the Guest onto the vessel.

8. Independent Contractors:

(a) Off-Vessel Transport and Activities: The Guest recognizes and agrees that, if and when the Carrier

makes arrangements for the Guest for air transportation, hotel accommodations, ground transfers, shore

excursions, medical care and/or for other transportation, activities, services, facilities or amusements

occurring off of the vessel, the Carrier does so solely for the convenience of the Guest, the Carrier does

not act on behalf of or supervise the parties or persons who own, furnish, or operate such conveyances,

services or facilities, and the same are provided by independent contractors who work directly for the

Guest and Guest is subject to such terms, if any, appearing in the tickets, vouchers or notices of such

party or parties. Therefore, the Guest agrees that the Carrier assumes no responsibility for, nor

guarantees the performance of, any such person, party, contractor, service or facility, and that the Carrier

shall not be liable for losses or injuries arising from the acts or omissions of such person, party,

contractor, service or facility.

(b) Other Independent Contractors: The Guest recognizes that the persons providing other personal

services offered on the vessel, including but not limited to, hairdressers, manicurists, personal trainers,

and/or massage therapists are independent contractors who work directly for the Guest, and that the

Carrier shall not be held liable for any loss or injury arising from the performance of such services.

above, shall be entitled to make a proper charge for any service performed for or on behalf of the Guest

and the cost of such service shall be the sole responsibility of the Guest.

(d) For-Profit Entity: Notwithstanding that the Carrier, at the Guest's option, arranges air transportation,

hotel accommodations, ground transfers, shore excursions and other services with independent suppliers

of such services, the Guest understands and agrees that the Carrier, being a "for profit entity", earns a fee

on the sale of such optional services.

(e) Indemnity: Guest acknowledges and agrees that in the event the Carrier is found liable to pay

damages to Guest based on the negligence or other wrongful conduct of any person or entity other than

the Carrier, or is found liable to any other person or entity based on Guest’s conduct, whether by way of

joint and several liability or otherwise, the Guest will indemnify and hold Carrier harmless for any and all

such conduct and/or damages. This agreement to indemnify and hold the Carrier harmless shall

specifically include, without limitation, all medical services provided on or off the vessel, as well as all

shore excursions, transportation or other facilities or activities provided or furnished by any person or

entity other than Carrier.

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9. Medical Services and Facilities: The Guest recognizes and agrees that the Carrier is not in the

business of providing medical services and/or operating medical facilities. To the extent that the vessel

provides a surgeon or physician, or if the vessel requests emergency or other medical care or evacuation

for the Guest on the Guest's behalf (hereinafter, "Medical Services"), it is understood and agreed that the

Carrier does so solely for the convenience of the Guest, that such Medical Services are provided by

medical professionals who work directly for the Guest, and that the Carrier does not undertake to

supervise, nor does it supervise or direct the actions of the person(s) providing such Medical Services.

The Guest therefore agrees that the Carrier cannot guarantee the performance of such Medical Services,

and that the Carrier shall not be liable for losses or injuries arising therefrom. Persons or entities providing

Medical Services shall be entitled to make a proper charge for any service performed for or on behalf of

the Guest, and the cost of such service shall be the sole responsibility of the Guest. The Guest hereby

agrees to reimburse and indemnify the Carrier for any funds advanced on account of any such charges.

10. Limitations on Actions:

(a) Suits for Injury or Death: The Guest agrees that no suit, whether brought in rem or in personam,

shall be maintained against the Carrier for emotional or physical injury, illness or death of Guest unless

written notice of the claim, including a complete factual account of the basis of such claim, is delivered to

the Carrier within 185 calendar days from the date of the incident giving rise to such injury, illness or

death; and no suit shall be maintainable unless commenced within one (1) year from the day of the

incident giving rise to such injury, illness or death, notwithstanding any provision of law of any state or

country to the contrary.

(b) Other Suits: Any and all disputes, claims, or controversies whatsoever, other than for personal injury,

illness or death of a Guest, whether brought in personam or in rem or based on contract, tort, statutory,

constitutional or other legal rights, including but not limited to alleged violation of civil rights,

discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any

way arising out of or connected with this Contract or Guest's cruise, no matter how described, pleaded or

styled, between the Guest and Carrier, with the sole exception of claims brought and litigated in small

claims court, shall be referred to and resolved exclusively by binding arbitration pursuant to the United

Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York 1958), 21

U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 ("the Convention") and the

Federal Arbitration Act, 9 U.S.C. §§ 1, et seq., ("FAA") solely in Miami-Dade County, Florida, U.S.A. to the

exclusion of any other forum. Guest hereby consents to jurisdiction and waives any venue or other

objection that may be available to any such arbitration proceeding in Miami-Dade, Florida. The arbitration

shall be administered by National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute

Resolution Rules and Procedures and the Fee Schedule in effect at the time of filing the dispute with

NAM, which are deemed to be incorporated herein by reference. NAM can be contacted at 800-358-2550,

attention Commercial Claims Dept., 990 Stewart Avenue, First Floor, Garden City, NY 11530, to respond

to any questions regarding the arbitration process, as well as to request a copy of NAM’s current

Comprehensive Dispute Resolution Rules and Procedures and the Fee Schedule. NEITHER PARTY

WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY

EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE

TO LITIGATE THE CLAIM IN ANY COURT (OTHER THAN SMALL CLAIMS COURT). THE

ARBITRATOR'S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT GUEST OR

CARRIER WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. An award

rendered by an arbitrator may be entered in any court having jurisdiction under the Convention or FAA.

Carrier and Guest further agree to permit the taking of a deposition under oath of the Guest asserting the

claim, or for whose benefit the claim is asserted, in any such arbitration. In the event this provision is

deemed unenforceable by an arbitrator or court of competent jurisdiction for any reason, then and only

then the provisions of Section 14 below governing venue and jurisdiction shall exclusively apply to any

lawsuit involving claims described in this Section. In any event, no claim described in this Section may be

brought against Carrier unless written notice giving full particulars of the claim is delivered to the Carrier

within thirty (30) days of termination of the Cruise and legal action on such claim is commenced within six

(6) months from the date the claim arose, notwithstanding any provision of law of any state or country to

the contrary.

RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION ON GUEST'S OWN BEHALF

INSTEAD OF THROUGH ANY CLASS ACTION. EVEN IF THE APPLICABLE LAW PROVIDES

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OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST CARRIER

WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY

CLASS OR AS PART OF A CLASS ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY

LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. IF GUEST'S CLAIM IS SUBJECT

TO ARBITRATION UNDER SECTION 10(b) ABOVE, THE ARBITRATOR SHALL HAVE NO

AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. GUEST AGREES THAT THIS

SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION

CLAUSE SET FORTH IN SECTION 10(b) ABOVE, AND IF FOR ANY REASON THIS CLASS ACTION

WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH

CLAIM SHALL NOT BE SUBJECT TO ARBITRATION.

(d) Appointment of Guest as Legal Representative of Minor: If the Guest is traveling with his or her

natural born or adopted minor children, the Guest hereby agrees and stipulates to the appointment, upon

boarding of him/herself as the legal representative of such minor children within the meaning of 46 U.S.C.

§ 30508(d) upon boarding.

11. Travel Documentation: Upon embarkation, the Guest shall have in his or her possession, and

assumes all responsibility for obtaining, all visas, passports, certified birth certificates, travel and health

documents required by any governmental authority, and if he or she fails to do so the Carrier shall have

no further obligation to transport or to furnish transportation to the Guest. The Guest is advised to consult

his or her travel agent or the appropriate governmental authority concerning required documentation for

travel. The Guest shall indemnify the Carrier for all penalties, fines, charges, losses and expenses

imposed upon or incurred by the Carrier due to the Guest's failure to have proper documentation or

otherwise comply with applicable laws or regulations of any kind. Any stamps on tickets, customs, excise

or other taxes or fines on the Guest or the Carrier resulting from the Guest's conduct, embarkation

expenses, and all expenses of such a nature are to be paid by the Guest. If the Guest is denied boarding

for failing to comply with the requirements of this paragraph, the Carrier shall not be liable to refund the

Guest's fare or for any other damages or expenses whatsoever.

12. Use of Travel Agent: The Guest agrees that any travel agent utilized by the Guest in connection with

the purchase of the cruise or issuance of this Contract, or for any related or incidental air or ground

transportation or excursions, is solely the Guest's agent and the Guest shall remain liable to the carrier for

the full applicable cruise fare. The Carrier shall not be responsible for any representations, insolvency or

other conduct of a travel agent, including but not limited to such agent's failure to remit any portion of the

cruise fare to the carrier, or any refund to the Guest. The Guest agrees that receipt of any refunds or

notices by the Guest's travel agent, including this Contract, shall constitute receipt by the Guest.

13. Severability: Except as provided in Section 10(c) above, should any provision of this Contract be

deemed invalid for any reason, the Guest agrees that said provision is deemed to be severed from this

Contract and shall be of no effect, but all remaining provisions herein shall remain in full force and effect.

14. Venue and Governing Law: Except as otherwise specified herein, any and all disputes whatsoever

arising out of or relating to this Contract or the Guest’s cruise, as well as the interpretation, applicability,

and enforcement of this Contract shall be governed exclusively by the general maritime law of the United

States, which shall include the Death on the High Seas Act (46 USCS § 30302) without regard to choice

of law rules, which replaces, supersedes and preempts any provision of law of any state or nation to the

contrary. It is hereby agreed that any and all claims, disputes or controversies whatsoever arising from,

related to, or in connection with this Contract or the Guest's voyage, including any activities on or off the

vessel or transportation furnished therewith, with the sole exception of claims subject to binding

arbitration under Section 10(b) above, shall be commenced, filed and litigated, if at all, before the United

States District Court for the Southern District of Florida in Miami, Florida, U.S.A., or as to those lawsuits

for which the United States District Court for the Southern District of Florida lacks subject matter

jurisdiction, before a court of competent jurisdiction in Miami-Dade County, Florida, U.S.A., to the

exclusion of the Courts of any other country, state, city or county where suit might otherwise be brought.

15. Cancellation: Cancellation fees for cruise, air, land and other charges apply to all Guests on the

reservation. Cancellation fees for air, land and other charges will apply even if the reservation is not

cancelled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are

considered cancellations of those items. Cancellations must be telephoned to our Reservations

Department. Depending on when the cruise is cancelled, cancellation charges will be assessed pursuant

to the Terms and Conditions of the cruise brochure, and cancellation charges are subject to change

without notice. Air tickets issued by our Air/Sea Department for Guests on our Air/Sea Programs are

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refundable only to Carrier. Group Guest policies may differ and payment and cancellation charges may

differ by promotion. Refer to your travel agent, group booking agreement or promotion for specific terms

and conditions.

16. Use of Guest Likeness: The Guest consents to Carrier's use and display of the Guest's likeness in

any video, photograph or other depiction for any purpose, commercial or otherwise, without compensation

or liability of any kind. The Guest's consent extends to minors and other persons in the care and charge

of the Guest. Guest further agrees that any type of photograph or recording, in any audio or video format,

of the Guest, other guests, crewmembers, independent contractors, concessionaires, guest entertainers

or any other third party onboard any of Carrier’s vessels or depicting said vessels, their design,

equipment or any other feature or part of said vessels, shall not be used by Guest for any commercial

purpose, or other financial gain, personal or otherwise, including but not limited to in any media format or

broadcast, or for any other use without the express written consent of Carrier. Carrier is permitted to take

any and all reasonable measures to protect Carrier and enforce this provision.

LAND PACKAGES

Terms and Conditions

NCL (Bahamas) Ltd. d/b/a Norwegian Cruise Line and/or NCL America (hereinafter referred to as

“Norwegian Cruise Line”) grants the purchaser ("Purchaser") of this Land Package Voucher ("Voucher")

participation in this Ground Package Program. Purchaser hereby agrees by acceptance of this Voucher

and the services provided thereby, both on his/her behalf, and on behalf of any other person, including

minors, for whom this Voucher is accepted, to all terms and conditions set forth herein.

1. Responsibility:

Purchaser acknowledges that Norwegian Cruise Line does not own, control, maintain or supervise any

airlines, air carriers, motorcoaches, taxis, ground carriers, hotels, restaurants, tour operators, sightseeing

tours, or other transportation, facilities products, activities or services provided pursuant to this Voucher,

nor their providers or employees. Purchaser acknowledges and agrees that each such provider is an

independent contractor who is not and shall not be deemed an agent of Norwegian Cruise Line and that

Norwegian Cruise Line makes no warranty or other representation regarding the suitability or safety of

such providers or their conveyances, activities, facilities, products or services.

In arranging for the transportation of passengers, excursions, hotels, accommodations, food, lodging or

any other activities, facilities, products or services provided in connection with this Voucher, Norwegian

Cruise Line does so only as a convenience to the Purchaser and Purchaser hereby acknowledges and

agrees that Norwegian Cruise Line shall not be liable or responsible for any loss, damage, injury, death or

any other claim whatsoever arising out of any acts or omissions of any such provider or during any

activities described in this voucher, including but not limited to delay or inconvenience caused by late air,

car or motorcoach arrivals, nor for any loss or damage to baggage or other property of the Purchaser.

All personal property and personal effects shall be at "owner's risk" at all times and Carrier shall not be

responsible for any such property or personal effects. Purchasers are cautioned against the risk of

leaving personal articles in their hotel rooms or on conveyances. Norwegian Cruise Line does not assume

any responsibility or liability whatsoever for any items or personal effects lost or damaged during any

activity to which this Voucher applies.

In addition to the rights, defenses, immunities and limitations set forth in its Guest Ticket Contract, and

when not inconsistent with such Contract, Norwegian Cruise Line shall receive the benefit of all

disclaimers and limitations of liability applicable to or issued by airlines, air carriers, motorcoaches, taxis,

ground carriers, hotels, restaurants, tour operators or any other parties providing services pursuant to this

Voucher.

2. Price: Prices for this Ground Package Program do not include food, beverages or other incidental

items, fees and taxes not specified herein or in documents provided to Purchaser. Prices quoted are in

U.S. Dollars and are those in effect at the time of printing. Prices are subject to change without notice.

3. Cancellations: In the event of strikes, lockouts, civil disturbances, weather or any other reason beyond

its control, or in the interests of the safety and/or comfort of Purchaser or others, Norwegian Cruise Line

may, at its sole discretion, cancel any services provided hereunder and may, but is not obligated to, offer

substitute hotels or services and shall not be liable for any loss whatsoever to Purchaser by reason of

such cancellation or substitution.

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4. Severability: Should any provisions of these terms and conditions of this Voucher Contract be contrary

to or invalid by virtue of the law of any jurisdiction, the remaining provisions herein shall remain in full

force and effect.

5. Enforceability: Purchaser acknowledges and agrees that the terms and contained herein are

contractual and binding and not a mere recital and by acceptance of this Voucher Purchaser agrees to its

terms.

6. Entire Agreement: Except as otherwise provided for in the Guest Ticket Contract between Norwegian

Cruise Line and the Purchaser for Purchaser's cruise aboard Norwegian Cruise Line's ship, the terms and

conditions contained herein and in the Guest Ticket Contract shall be the entire agreement between

Norwegian Cruise Line and Purchaser and shall supersede all representations or conditions contained in

Norwegian Cruise Line's advertisements, notices, brochures, or other literature, or by Norwegian Cruise

Line or NCL America employees and all promises and agreements made or claimed to have been made

with Purchaser or any party representing Purchaser. In the event of any inconsistency between this

Voucher and the Guest Ticket Contract, the latter shall control.

7. Venue and Governing Law: Except as otherwise specified in the Guest Ticket Contract, it is hereby

agreed that the terms and conditions of this Voucher shall be governed and construed under the laws of

the State of Florida without regard to conflicts of law principles thereunder. It is hereby agreed that any

and all claims, disputes or controversies whatsoever arising from, related to, or in connection with this

Voucher or the Ground Package Program associated therewith, including but not limited to transportation,

with the sole exception of claims subject to binding arbitration under Section 10(b) of the Guest Ticket

Contract, shall be commenced, filed and litigated, if at all, before the United States District Court for the

Southern District of Florida in Miami, Florida, U.S.A., or as to those lawsuits for which the United States

District Court for the Southern District of Florida lacks subject matter jurisdiction, before a court of

competent jurisdiction in Miami-Dade County, Florida, U.S.A., to the exclusion of the Courts of any other

country, state, city or county where suit might otherwise be brought. (For further information, see

paragraphs 10 and 14 of the Guest Ticket Contract above.)