Still Waiting for Your New Card?
It could be on the way. Here’s how to check:
• Sign in to your MyMedicare.gov account and
see when your card is mailed. If you don’t have a
MyMedicare.gov account yet, visit MyMedicare.gov
to create one. Once your new card has mailed, you can
sign in to see your new Medicare Number or print an
official copy of your new card.
• Visit Medicare.gov/NewCard and check the map for
the status of card mailings in your state.
If the map shows that mailing is completed in your state,
and you don’t have your card, call 1-800-MEDICARE
(1-800-633-4227). TTY users can call 1-877-486-2048.
There might be a problem that needs to be corrected,
like updating your mailing address. In the meantime, use
your current Medicare card to get health care services.
Paid for by the Department
of Health & Human Services.
Centers for Medicare & Medicaid Services (CMS) | Medicare.gov
CMS Product No. 12023
June 2018
