10. Terms and Condions
SEAL & SIGNATURE OF AUTHORISED SIGNATORY (as per board resoluon)
Name:
Place: Date:
Name:
Place: Date:
Seal & Signature
Seal & Signature
5
Definions:
"Account/s" refers to the account/s of the Customer, with AXIS Bank, mutually designated for CIB Services from me to me and means all exisng, new and future
accounts of the customer with AXIS Bank.
Customer" shall mean the person / enty availing of the CIB Services under these Terms and Condions.
"CIB" or "Internet Banking Services" or "Corporate Internet Banking" or "Services" wherever used in these Terms and Condions shall mean services offered by AXIS
Bank to its Customers under these Terms and Condions including fund transfer / payment services (NEFT/RTGS Facility), cheque/ demand dra/ pay order facility,
Trade & Foreign Exchange Services, and any other services being made available from me to me, and shall also include all modificaons of such services as AXIS
Bank may make from me to me.
"Instrucons(s)" shall mean and include all communicaons made or instrucons given by the Customer to AXIS Bank by following the Security Procedure for carrying
out acvies covered under the Services, including any payment instrucons for making a remiance or transfer of funds.
"RBI" shall mean The Reserve Bank of India.
"Regulaons" or "Guidelines" shall mean all rules, regulaons and/ or guidelines issued by the RBI or any other governmental or statutory authority from me to me
in relaon to the Services
"Security Procedure" means such procedure prescribed by AXIS Bank, from me to me, for the purpose of verifying that an Instrucon or a communicaon
amending or cancelling an Instrucon is that of the Customer or for detecng error in the transmission for the content of the Instrucon.
"Terms and Condions" shall mean these Terms and Condions as modified and supplemented, as set out herein.
"Users" shall mean the representaves of the Customer who have the rights to access the Accounts of the Customer through the CIB and shall include both Users
with viewing rights and Users having inpung, uploading, and verificaon, confirmaon and/or authorizaon rights. Where such authorizaon rights are given by
the Customer on a joint basis, then this term shall mean such joint Users with authorizaon rights, as the context or meaning may require.
"Website/Site" shall mean the web-site <www.axisbank.com> or such other web-site as may be nofied by AXIS Bank from me to me.
Applicability of Terms
The use of CIB Services is governed by these Terms and Condions. These Terms and Condions are in addion to and not in derogaon of any other Terms and
Condions applicable to the Customer as prescribed by AXIS Bank.
Services:
Subject to these Terms and Condions, applicable laws, and other Terms and Condions as may be specified on AXIS Bank's Website, AXIS Bank shall provide the
Services to the Customer. AXIS Bank shall be entled to modify, upgrade and/or suspend the Services, or the mode manner and extent of the Services from me to
me, and shall endeavor to inform the Customer of such change in Services. AXIS Bank reserves the right to suspend all or any of the Services provided to the
Customer without being required to provide any prior noce and without assigning any reason therefore.
For availing of, or ceasing to avail of the Services, or any part thereof, the Customer shall make a separate applicaon to AXIS Bank in the prescribed format and the
Customer shall be governed by the such addional Terms and Condions as prescribed by AXIS Bank for this purpose, as well as subject to the applicable laws.
AXIS Bank may, at the request of the Customer, extend the Services to any other exisng/ new Accounts, and these Terms and Condions shall automacally apply
to such further use of the Services by the Customer.
The Company hereby authorizes the Bank to extend the Services of Bulk Payment and TF Connect as a default to exisng Customers basis the authorizaon matrix
provided for Single Payment. The Terms and Condions as applicable shall apply to such further use of the Services by the Customer.
Amendment to Terms and Condions:
Notwithstanding anything contained elsewhere in these Terms and Condions, where AXIS Bank decides to upgrade or modify the Services or provide new services
to the Customers, such upgrades, modificaons and new services shall be subject to such Terms and Condions as may be spulated by AXIS Bank, and AXIS Bank
shall amend or supplement any of these Terms and Condions, at any me, if such amendment is required, which amendment shall be binding on the Customer.
AXIS Bank shall endeavor to inform the Customer of such changes.
Security Procedure:
The Customer shall, at its own risk and consequences, access the Services by following the Security Procedure prescribed by AXIS Bank from me to me, including
user-ID and password(s) or any other credit facilies available in the Account of the Customer; provided that AXIS Bank may at its sole discreon be entled to carry
out any Instrucons notwithstanding such inadequacy of funds without seeking the prior approval from or noce to the Customer, and, without prejudice to any
other rights of AXIS Bank including the right of set-off and lien, the Customer shall be responsible to repay with interest the resulng overdra, advance or credit
thereby created and for all related costs and charges. Suitable means of authencaon as decided by AXIS Bank. In addion, AXIS Bank may advise the Customer to
adopt such other Security Procedure and means of authencaon as AXIS Bank may require, and the Customer agrees to abide by such security procedure.
The Customer and the Users authorized by the Customer shall keep all passwords, including the password used to encrypt the private key, confidenal and well
protected and should not reveal the same to any unauthorized person, including to any employees and representaves of AXIS Bank. AXIS Bank shall in no way be
held responsible, if the Customer incurs any loss as a result of the password being disclosed by the Customer or User to any third pares.
The Customer shall ensure that each User who avails of digital signatures for the purpose of using the Services shall generate the private key and the public key by
following the instrucons prescribed by AXIS Bank, and the Customer shall be bound by the private key and the public key so downloaded/generated by the Users.
The Customer shall be responsible for the safe custody of the private key and the Customer would be responsible for, and bound by, any and all instrucons given
and/or transacons carried out by the members of its organizaon by using the private key and the public key. AXIS Bank shall be entled to presume as genuine all
Instrucons given by using the Security Procedure.'
AXIS Bank shall endeavor to adopt appropriate security measures as available in the industry from me to me. However, the Customer acknowledges that the
technology used including the Internet, as well as the use of public/ shared facilies is suscepble to a number of risks, such as misuse, hacking, virus, malicious,
destrucve or corrupng code, programme or macro which could affect the Services. AXIS Bank will not be responsible for any loss, delays or failures in the
processing of instrucons on account of such risks.
Instrucons:
All Instrucons received from the Customer by AXIS Bank shall only be processed during banking hours on working days. An Instrucon will only be accepted by
AXIS Bank if it has been transmied to AXIS Bank in the manner menoned in these Terms and Condions, by using the Security Procedure prescribed hereunder.
AXIS Bank may, in its absolute discreon but without being under any obligaon, make further checks as to the authencity of an Instrucon®.
The Customer is solely responsible for the accuracy and authencity of the Instrucons provided to AXIS Bank and will be bound by any and all Instrucons given
and/ or transacons carried out by any User authorized by it. AXIS Bank shall be entled to rely upon all Instrucons given by the Customer and act on such
Instrucons. The Customer acknowledges and agrees that in the event of any inaccuracy in any informaon and/ or Instrucon, there could be consequent erroneous
transfers. All such Instrucons shall be final and binding on the Customer. In the event of any dispute on the actual Instrucons given to AXIS Bank, the records of
AXIS Bank would be final and binding on the Customer.
An Instrucon shall remain effecve ll such me the same is countermanded by further instrucons by the Customer or effectuated by AXIS Bank. If
the Customer noces an error in the informaon supplied to AXIS Bank in any communicaon, it shall immediately nofy AXIS Bank, and AXIS Bank will endeavor
to recfy the error wherever possible on a "reasonable efforts" basis. In the event of Customer's account receiving an incorrect credit by reason of a mistake
commied by any other person, the Customer authorizes AXIS Bank to reverse the incorrect credit at any me whatsoever. The Customer shall be liable and connue
to remain liable to AXIS Bank for any unfair or unjust gain obtained as a result of the same.
If AXIS Bank is of the opinion that (i) an Instrucon received by it may not have been properly authorized by the Customer; or (ii) is conflicng, inconsistent, unclear,
incomplete, deficient, contrary to any law or policy, or (iii) AXIS Bank has reason to believe that the Instrucon is issued to carry out an unlawful transacon; or (iv)
the Instrucon is aached with noce of any special circumstances, AXIS Bank may, (without being bound to do so) seek clarificaon from the Customer before
acng on any such Instrucon or act or refuse to act upon any such Instrucon in the manner as it deems fit. AXIS Bank will not be responsible or liable for any loss
to the Customer or any third party that results from the carrying out or refusal to carry out any Instrucons or from any delay in effecng any Instrucons in the
above circumstances.
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