Release 20.0.1
©
2014 BroadSoft Inc. BroadTouch
®
is a registered trademarks of BroadSoft, Inc. ATG20161215
for UC One Communicator
Installation on a Mobile Device
1. Go to Google Play or the Apple App Store.
2. Search for “BroadSoft” and then select “UC
One-Communicator”.
3. Select “Download and installation”.
4. Start the UC One application.
5. If you are using the reference client,
provide the device configuration address,
for example,
http://myphone.alliedtelecom.net.
6. The client also asks for a user name and
password. For this, use your BroadWorks
login credentials.
Installation on a Desktop
1. The Desktop client is available on our Client Support page for
Windows PC and Mac PC http://www.alliedtelecom.net/client-support-center
2. Scroll to the bottom to “Allied UC One Application”. Then click on Windows or Mac
OSX version and then follow the installation instructions.
3. Start the UC One (soft phone) application.
4. Provide the device configuration address http://myphone.alliedtelecom.net.
5. The client also asks for a user name and password.
For this, use your BroadWorks login credentials.
**Provided by your Service Provider**
Start and Sign In
If you have enabled automatic login (Sign-in automatically), then after the client starts, you automatically go to your Contact
List. If you have not enabled automatic login, then click OK in the Sign-in window. The previously-used user name is
automatically remembered. The password can be automatically remembered as well.
User Interface Layout of the Desktop Client Important Icons
Click this left-pane icon to change your presence, including your
avatar. You can also see your detailed presence.
Click this left-pane icon to view your contacts.
Click on History view in the left pane to look at previous chats and
calls. You can easily start communications here.
Add a contact to the Contact List, which also appears in the search
results.
Show all contacts in the full enterprise directory.
Use the dial pad to send DTMF tones, such as conference pins.
Use Filters in the contact list to see only online, favorite or
conference contacts.
Start a chat session.
Make a call using the Desktop client (VoIP call).
Make a call using your desk phone.
Make a video call.
Call Settings icon
QUICK REFERENCE GUIDE
When you start the client for the first time, your contact list is empty.
You can use the search field to find people and then directly add them
from the search results to populate your Contact List. You can also
manually add contacts using the Add Contact button.
Release 20.0.1
©
2014 BroadSoft Inc. BroadTouch
®
is a registered trademarks of BroadSoft, Inc. ATG20161215
User Interface Layout of the Android Client
The Contacts tab displays your buddies, local, and
directory contacts. You can add, edit, and delete buddies,
or search for contacts in the enterprise directory.
The Call tab displays the dial pad. From the dial pad, you
can call any given number. A long press on “1” on the
numeric pad calls your voice mail.
The Chat tab shows chat messages. You can exchange
chat messages with other users.
The Call history tab shows your call history. You can
filter between all calls and missed calls.
Make Audio and Video Calls
You can make audio and video calls from the:
• Contact list
• Contact card
• Call history
• Dialer
Android
Desktop
During a call you can:
• Adjust the volume.
• Provide (DTMF)
tones.
• Mute the microphone.
• Put a call on hold.
Adjust Desktop Client Microphone and Loudspeaker Settings
You can also select a different default audio device in Windows
using the Control Panel. On Mac it is in the System preferences
for “Sound”.